Trusted Agent profile · Henley-On-Thames
★★★★★
246 reviews across 3 platforms
44 Hart Street, Henley-On-Thames, RG9 2AU
Penny and Sinclair's office in Henley-On-Thames, at 44 Hart Street, is rated 4.7 out of 5 across 246 reviews on three platforms, including 63 Google reviews rated 4.9.
63
Reviews on Google
This office
26
Reviews on Facebook
Business-wide
157
Reviews on Trustpilot
Business-wide
Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat results from Joe Worsell at Penny and Sinclair has…
Joe Worsell at Penny and Sinclair has been invaluable to us!His tireless effort and effective communication has got us through two sales now, his experience and skill is immediately obvious as is his charm.We just wish we’d found him sooner!
5/5
TrustpilotHighly recommended
Joanna at Penny Sinclair was extremely helpful and efficient and replied to all emails very promptly.
5/5
GoogleWe have let our house in Henley with Becky's help for the last few years. I can highly recommend Penny and Sinclair and the professional and attentive service we have received from Becky over the years. Its definitely a very personal service and nothing seems to be too much trouble.
Thank you so much for this review and recommendation. We are really pleased to be working with you.
5/5
TrustpilotWe made the right choice
Joe from Penny and Sinclair provided friendly, professional service over the period it took to sell our house. His advice on choosing the right buyer at a critical juncture was invaluable. I cannot recommend him highly enough.
1/5
TrustpilotThe reason people don’t like Estate Agents...
After finding a new build property, we needed to sell our property to secure it. Then lockdown happened, however, a buyer out of the blue wanted to purchase our property. We accepted, however, Erling after being told to be honest to our buyer, told them we would be out in 2 weeks after exchange. After creating tension between us and our buyer, he moved her in to rent 3 doors down! He asked us to also pay her rent of 1300k a month, a ridiculous request in which he thought was acceptable. He also showed people through our windows when he knew we were out. We spoke to Mr Penny who simply said we were telling a different story to Erling. We are now homeless waiting for our house to be built. I would not recommend Penny & Sinclair to anyone.
5/5
FacebookHad a great experience buying my mum's flat. Lizanne was extremely helpful, even on small details like recommending tradespeople to do after sales work, and reassuring my anxious mum that everything was going smoothly! Would recommend highly.
5/5
FacebookWe have had a wonderful experience thanks to Yasmin Johnson!! She's made our move (all the way from America!!) to Oxfordshire far less daunting and helped us secure a beautiful flat! Very pleased and we highly recommend!
5/5
FacebookHave been using Judith and Georgia for the second year running and can always find them both proactive, efficient and super speedy to work with. Will continue to use their services for the foreseeable as they work at a pace that works for me and other staff in our business.
Dear Charlotte, Thank you very much for your helpful review for Judith & Georgia in our Short Let team. We are so pleased you're happy with the service you're receiving and will continue to book short let properties with us. Kindest regards, P&S.
5/5
TrustpilotVery responsive and professional
My friends and I let a place in Oxford with Penny and Sinclair and had a great experience. Very attentive to detail and when we had small conflicts with the landlord they mediated successfully. Great choice!
Thank you for this excellent review and for taking the time to share your feedback.
5/5
GoogleHad a wonderful experience with Penny and Sinclair. James, Vanessa and Becky did a great job. They found us a buyer, gave great advice and kept us up to date all the way through the process. Would highly recommend them.PositiveResponsiveness, Professionalism
Thank you very much for taking the time to share your feedback and for this fantastic review.
5/5
TrustpilotGood service
Good service, prompt and efficient. Property was as advertised.
5/5
TrustpilotGreat Company
I have used Penny & Sinclair for my summer short lets for the past 3 years, and they have been exceptional every year. A very professional company that is very easy to deal with. Highly recommend.
1/5
TrustpilotAVOID
AVOID！！！Geniune review with picture proof.
5/5
FacebookI used Penny & Sinclair to sell my flat in Oxford in spring/summer 2017. The staff were charming, and in particular I can't praise Oliver Hope highly enough. His people skills are second to none: he was unfailingly positive and supportive, even in the face of a disgraceful meltdown on my part when things got stressful, and got me a good price for my flat in a difficult market. I'm quite certain my chain would have collapsed if it wasn't for his negotiating skills, and I'd recommend him to anyone.
1/5
FacebookUnethical company to deal with. They lie to get their hands on your deposit. Their home checks are invasive and every three months. I’ll leave it there as I would need a lot more time to expose their unethical behaviour. The letting agents are great. Pity their property management undo it all. Well done Penny and Sinclair. I hope you are proud of your lies and enjoy the £310 you got out of me! Such a disgrace of a company!
5/5
GoogleWe sold our house with Penny and Sinclair in lockdown and their work was invaluable; they provided us with pragmatic advice and were available whenever we needed them, and they were easy to deal with. Great service
Thank you for this great review and really pleased you were happy with the customer service provided. Thank you for choosing to work with Penny & Sinclair.
1/5
Trustpilotintermediary agency apparently
intermediary agency and would not ever recommend
We are saddened to read your review. Penny & Sinclair were not present or involved with the event and are not responsible for any actions of a third party.
5/5
TrustpilotProfessional and courteous service
As a purchaser, I was delighted to engage with Joe Worsell and his colleagues at Penny and Sinclair. An informed, courteous, and professional service throughout the process, facilitating from sale agreement to completion in ten weeks.
5/5
FacebookWe saw 3 agents to start the process - Penny and Sinclair were the most positive with regard to target price and had the best rate - once chosen they produced a superb brochure and found us 12 prospective buyers over a very short period including the eventual buyer. They were close at hand throughout and kept us informed at every step - Kate McKinnon was particularly helpful and appreciated. In summary - efficient and good value!
5/5
TrustpilotIt was in the perfect location
It was in the perfect location, the apartment was well-appointed, and the customer service was great. We were met with a very lovely agent who walked us through the apartment and offered her sincere apologies for the slight inconvenience of an alarm going off in the building.
5/5
TrustpilotOur family so enjoyed or stay in this…
Our family so enjoyed or stay in this lovely corner in Oxford. The interior was spacious & comfortable and the location was perfect!!Additionally, the management team was responsive & offered clear communication.We look forward to returning & will certainly recommend it to others !!
4/5
TrustpilotVery good experience overall
Clear communication, out of hours support, flexibility on check in and check out, property clean and good quality.Some more attention to detail before moving in would have made the experience more enjoyable (e.g. check that heating and lights are working). The cleaner who was scheduled to come did not come.
5/5
TrustpilotExcellent estate agency
Selling our house in Oxford could not have been easier. Joe at Penny and Sinclair was professional, friendly and extremely helpful. He kept us informed, sorted out all our problems and was always ready to answer our questions. I would definitively recommend them. Thank you.
5/5
TrustpilotProfessional and efficient service
Penny Sinclair letting agency provided us with an excellent service with the renting of our property this summer. They were most efficient, friendly and professional. I would highly recommend them to anyone wanting the let their property for long or short term rentals.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Penny and Sinclair's Henley-On-Thames office has 246 reviews across three platforms: 63 on Google, 26 on Facebook (across the whole business), 157 on Trustpilot (across the whole business).
Penny and Sinclair Henley-On-Thames is rated 4.7 out of 5 across all 246 reviews, and 4.9 out of 5 on Google from 63 reviews.
Penny and Sinclair Henley-On-Thames, 44 Hart Street, Henley-On-Thames, RG9 2AU.
