Trusted Agent profile · Henley-On-Thames
★★★★★
333 reviews across 2 platforms
17 Hart Street, Henley-on-Thames, RG9 2AR, RG9 2AR
Part of Chancellors, see every office.
Chancellors's office in Henley-On-Thames, at 17 Hart Street, is rated 4.6 out of 5 across 333 reviews on two platforms, including 183 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chancellors Henley-on-Thames hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henley-On-Thames.
Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
5/5
GoogleKatie has been really helpful and attentive throughout the process of finding a new place
Thank you, Claire Marie! We're thrilled to hear that Katie provided you with such helpful and attentive service. Our team is dedicated to making the property search process as smooth as possible. If you need anything else, feel free to reach out!
5/5
TrustpilotWe reviewed a bungalow accompanied by…
We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.
We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!
5/5
GoogleKatie was great and always at the end of the phone to help with any details moving into my new rental flat.
Thank you for leaving us this great review Eilidh, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotChancellors: Franki is a five-star manager
Chancellors manages my rented house. Whenever there are repairs to be done, I call up Franki (at their Oxfordshire Property Management operation), and she is always friendly, polite, and competent. If more management agents were like her, I think more people would want to rent!
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
5/5
GoogleKatie of Chancellors was terrific in trying to find me a flat to rent in Henley. She was assiduous on my behalf, courteous, and very professional, getting answers for all my questions. She was understanding when I had to cancel an appointment at the 59th minute of the 11th hour. I can’t recommend her highly enough.
Hi John, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
4/5
GoogleSteven and the team have been very helpful in the process of selling my house. He's been supportive and professional, and always happy to answer any queries.
Thank you Teresa for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
GoogleKatie went above and beyond and showed strong interest in understanding our needs and how to best fit in offerings in the local market that she knows really well - highly recommend her and kudos to Chancellors professionalism
Thank you Yannis for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleSam and Katie were absolutely brilliant and professional throughout. They really made the whole process from first meeting to getting tenants in easy, pain free and even enjoyable! We could not fault them, their communication was brilliant even when ours was sub par!! We would highly recommend letting with both agents. Again, thank you very much.
Thank you for this wonderful review Sam. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleA review for Katie Edmonds- We have recently been looking for a property and Katie has been so helpful and so attentive and showed us some beautiful properties. I can highly recommend Katie at Henley Chancellors.
Hi Lia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
5/5
TrustpilotGwen has been extremely helpful and I…
Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.
5/5
GoogleSam is super helpful and knowledgeable, goes above and beyond to help through the process. I find the whole moving properties a mine field and very stressful but Sam was amazing in getting everything sorted. I will definitely be contacting him again if i look to move into another rental property. THANKS SAM
Thank you for leaving us this great review Suzannah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleI have used this branch before and I found Sam extremely professional, helpful and cheerful . Having used them again this week his colleague Katie was again, 100% professional, cheerful, did what she said she would do, by keeping me informed through out the viewing process, via phone and email. Highly recommend them.
Thank you for this wonderful review Adam. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotLovely experience
Julia was great to deal with, helping us with viewings. She was friendly, professional and very accommodating with short notice requests. A well organised experience. A delight to deal with and the branch as a whole.
5/5
GoogleKatie Edmonds has been supporting me in finding a new home as I relocate back home to the UK from France. Her responsiveness, flexibility and personable attitude has made the process really enjoyable.
Hi Alexandra, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleKatie (at Chancellors - Henley) helped us from start to finish with finding a flat to rent. She really looked after us and made sure any problems were sorted out. Thank you Katie!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
5/5
TrustpilotExcellent service
Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
5/5
TrustpilotProperty management experience
As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chancellors Henley-on-Thames hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henley-On-Thames.
