Trusted Agent profile Β· Henley-On-Thames

Chancellors Henley-on-Thames reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

343 reviews across 2 platforms

17 Hart Street, Henley-on-Thames, RG9 2AR, RG9 2AR

Part of Chancellors, see every office.

Chancellors's office in Henley-On-Thames, at 17 Hart Street, is rated 4.6 out of 5 across 343 reviews on two platforms, including 188 Google reviews rated 4.8.

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4.8 / 5

188

Reviews on Google

This office

Trustpilot logo

155

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy Β· 18 March 2026

Agent replied Β· 20 March 2026

We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.

4/5

Trustpilot

A mixed time with renting through…

A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!

Adrian Β· 2 October 2026

5/5

Trustpilot

Ella was so lovely and accommodating

Ella was so lovely and accommodating. Thank you for helping us find our dream home!

Renee Β· 10 October 2026

5/5

Google

Would like to thank Katie for my experience with chancellors. She was very welcoming, supportive ,helpful. Was keeping me updated with progress of a property I was looking at. Picked my keys up yesterday 😁 …

Leanne Β· 8 August 2025

Agent replied Β· 8 October 2025

Thank you Leanne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Chancellors are hands down the best…

Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.

Elliott Β· 24 September 2026

5/5

Trustpilot

Hannah Rae has been so supportive in…

Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.

Eko Β· 19 August 2026

5/5

Trustpilot

Great response time

Great response time. Issue was resolved promptly by Jamie Woodman

Mr Β· 18 March 2026

Agent replied Β· 20 March 2026

We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.

5/5

Google

I am glad and appreciate what you guys did. You made all possible ways for us to have a place to stay. KUDOS to you all, especially to Katie who never leave us behind from start until the end. You work hard for it and you earn our trust and appreciation. Job well done! I hope you all to have a blessed day and may you all have clients to come. You all deserved it!

Jann Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Moon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Lauren Clinkard is wonderful! I am in the process of buying a property from Chancellors and she is exremely helpful. I am a first time buyer and she helped me understand the process and made me feel at ease. Communication is key to and she stays in touch and gets back in a timely manner. Would highly recomment Chancellors as I will for sure use them for my next purchase or sale.

Sylvia Β· 28 November 2023

Agent replied Β· 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Great communication throughout the sale…

Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.

Mark Β· 20 May 2026

Agent replied Β· 23 May 2026

We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!

5/5

Google

I dealt with Chancellors - Henley-on-Thames to let the house in Twyford. Although I didn't let the property through them, I thought of writing up a quick note to appreciate the team especially Sam Hinton. The level of patience and professionalism is second to none. Sam has been superbly helpful throughout the process.

Shalini Β· 10 October 2024

Agent replied Β· 23 October 2024

Hi Shalini, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Ibra was a great help when looking for…

Ibra was a great help when looking for out rental property. Had some issues with viewings that were quickly resolved, great communication!

Miss Β· 20 October 2025

Agent replied Β· 22 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Hi to everyone at chancellors am please…

Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp

Jonny Β· 1 September 2026

5/5

Trustpilot

Franki is always very helpful and…

Franki is always very helpful and responsive

RW Β· 14 October 2026

5/5

Google

We are so very grateful to have Sam Hinton working with us to rent out our property in Henley-on Thames. He is very professional, put us at ease and took away all the stress that can come with sorting a property out ready for rental. Sam kept us updated and talked us through everything. Thank you Sam and team for all you have done and continue to do. Jen Wiles

Jennifer Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for this wonderful review Jennifer. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Easing the daunting process of buying

Kashan was very helpful and thorough, taking me through the unfamiliar process of buying with such clarity and patience, making me feel much more confident about it all.

Mr Β· 21 May 2026

5/5

Google

Sam was incredibly helpful, and knowledgeable about Henley. Showed us a few spots that met our needs, and was an absolute pleasure to deal with.

Kevin Β· 10 September 2025

Agent replied Β· 8 October 2025

Hi Kevin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Lauren Clinkard has been super helpful and supportive whilst we've been through our search for a new house in the area. She even went above and beyond to reach out to the estate agent selling our home to make sure that we managed to get everything pushed through efficiently. Everything has been very prompt and timely and she is always very responsive. We couldn't have asked for more.

Stephen Β· 28 November 2023

Agent replied Β· 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I would like to say a big thank you to Katie Edmonds for all her help and kindness throughout my journey of looking for a new home. She has been both professional and approachable and has a fresh and friendly personality which I very much appreciate. Many many thanks Donna Field

Donna Β· 10 October 2024

Agent replied Β· 23 October 2024

Hi Donna. Thank you for leaving us this great review, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.

5/5

Google

Shout out to Katie Edmonds of Chancellors Henley. Katie is the person you need to help you navigate the madness that is the rental market at the moment. She's efficient, empathetic, quick to respond to queries and ultimately will help you find a place you can call home. Thank you Katie!

Clare Β· 10 October 2024

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Clare we will be sure to pass this fantastic feedback onto Katie We are delighted that you had such a great experience with us.

5/5

Trustpilot

Chancellors look after my three flats…

Chancellors look after my three flats for a few years now. They are proficient and responsive. I am mostly in direct contact with Mr Andrew Jourdain and Mr Will Jones, both extremely helpful. The team has my grateful thanks and I highly recommend chancellors.

Shahram Β· 13 May 2026

Agent replied Β· 23 May 2026

We are so pleased to hear of your positive experience with our team over the past few years. We truly appreciate your kind words and recommendation!

5/5

Trustpilot

The bookings viewing process was quick

The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us

Jasbir Β· 27 August 2026

5/5

Trustpilot

Tom has been totally professional…

Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.

B Β· 21 May 2026

5/5

Google

Katie Edmond’s has been great during the process of viewing and applying for the rental property. She has been prompt in communicating any requirements and providing updates. It’s made the process easier and less stressful.

Lindsay Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you so much for your wonderful feedback, Lindsay! We're thrilled to hear that Katie Edmond's support made your rental application process smoother and less stressful. We appreciate your kind words and look forward to assisting you further in the future!

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