Every review we hold for the Henley-In-Arden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleShannon who I dealt with from start to finish was fantastic. She was really helpful and knew her stuff. Very impressed with her ability and friendly too which is always nice. I would certainly recommend this company without doubt.PositiveResponsiveness, Quality, Professionalism, Value
James · 10 June 2021
Agent replied · 11 June 2024
Hi James,
Thank you for your positive feedback.
We are so glad Shannon was able to provide you with the help you were looking for.
If you ever need any further assistance, please do not hesitate to get back in touch!
Best wishes,
Bea
LettingaProperty.com
★★★★★ 5/5
GoogleI have been successfully using letting a property for 2 years now. My Tenancy Manager, Casey, has been very helpful, supportive and proactive in managing my property and processing new tenants. Would recommend!
Louisa · 28 October 2024
★★★★★ 5/5
GoogleExcellent, friendly and very professional service.
I moved to LettingaProperty from a high street agency about 5 years ago, having checked them our first of course. They helped me throughout the 'move' process, which was quite stressful , ‘holding my hand’ (and for free!). After that they continued to be very helpful in all aspects of renting a property: advertising, advising about the right rental price, finding a tenant, drafting the contract, sending the required information, then collecting the rent and handling renewals. Their packages are very competitive. I especially like that the package I have includes rent insurance. They are always at the end of the phone with help and professional advice, they clearly know their business and are very up-to-date with the legalities. They also send out monthly newsletters that are quite informative. The tenants are happy with them too, which is great. Everything happens over the phone, via email or online and they are very responsive, i.e. responses are within minutes or hours as opposed to days. They are handling 5 of my properties and I do not regret for one minute that I switched to them. What I do regret is not moving to them earlier.
Suzy · 11 June 2019
★★★★★ 5/5
GoogleVery very impressed with lettingaproperty. They offer a very personal, and caring service even though they have such a large customer base. They have often gone above and beyond to support my requests, and, like to today turned around a request in under 2 hours. The price is very fair for the service and standard of service. They are diligent people who seem to genuinely care about the property and offer lots of advice. I can only see myself moving my other properties to them in the near future!
Peter · 11 June 2019
★★★★★ 5/5
GoogleI have just been accepted for a property with them, I found them extremely professional and compassionate at the same time, a rarity in this harsh world.
Charlotte, kept me informed of every process and answered any queries immediately. I felt safe and in good hands on a complex journey, she showed patience and understanding when we hit a rocky bit of the road and I cannot thank her enough for her help!
It was a journey!! I think she was as happy as me, that I got the property and that was lovely.
Highly recommended for a warm and personable yet professional service.
Alison · 11 June 2019
★★★★★ 5/5
GoogleTotally smooth process from securing a flat to rent to terminating my lease. The process for everything is stress-free and the staff are really helpful
Rebecca · 10 June 2023
Agent replied · 11 June 2024
Thank you Rebecca!
★★★★★ 5/5
Googleeasy to communicate and help you a lot get a new home.
Shaira · 10 April 2024
Agent replied · 11 June 2024
Hi Shaira,
Thanks to much for your review! Good luck in your new home.
Andy
lettingaproperty.com
★★★★★ 5/5
TrustpilotExcellent experience
It's been a wonderful experience with whole team.
Jaswant · 24 June 2024
Agent replied · 28 August 2024
Thanks so much, Jaswant!Andylettingaproperty.com
★★★★★ 4/5
GoogleLetting a Property helped us to find a tenant quickly and also helped walk us through all of the various requirements and paperwork needed. They were always on hand to help and got things moving quickly once we found a tenant.
Claire · 10 June 2021
Agent replied · 11 June 2024
Hi Claire,
Thank you for leaving such a kind review. We are so glad you are happy with your service with us so far and delighted that we helped you find a tenant so fast!
Best wishes,
LettingaProperty.com
★★★★★ 5/5
GoogleI'm very happy with Lettingaproperty.com. They offer a great service and are a one stop shop to being a landlord. Both Helen and Shannon are extremely knowledgable, are very responsive and offer a high level of customer service. Highly recommended..PositiveProfessionalism, Value
Nick · 10 June 2021
Agent replied · 11 June 2024
Hi Nick,
Thank you for your review! We will be sure to pass your message onto Helen and Shannon :)
Best wishes,
Bea
LettingaProperty.com
★★★★★ 5/5
GoogleShe was lovely and very helpful.
Princess · 27 July 2024
Agent replied · 26 August 2024
Thanks so much, Princess!
Andy
lettingaproperty.com
★★★★★ 4/5
TrustpilotOnce again used Lettingaproperty.com
Once again used Lettingaproperty and took out one of their plans. Please to deal with the same helpful agent who takes out much of the hassle of letting property.
Ian · 19 January 2023
Agent replied · 13 June 2024
Thank you for your review, Ian. We're glad to be taking out the hassle of letting for you and are always here to help. Katie
★★★★★ 5/5
TrustpilotThe company was very professional…
The company was very professional efficient & handled everything in a very well & timely manner. Also staff were very helpful & knowledgeable
Matthew · 19 July 2023
Agent replied · 11 June 2024
Hi Matthew,Thanks so much for your review. We are committed to providing first class customer service, so your feedback makes us very happy.Andylettingaproperty.com
★★★★★ 5/5
GoogleHi Mia Coles! Thanks for your help and feedback: You are a problem solver..You came in at the right time.. Thank you so much
Adeleke · 10 June 2023
Agent replied · 11 June 2024
Thank you for your review, Adeleke! We are very glad Mia was able to help you and will certainly pass on your kind words.
★★★★★ 5/5
GoogleI was very happy and pleased with the service I received from letting a property. Charlotte in particular was very helpful and always responsive
Planet · 10 June 2023
Agent replied · 11 June 2024
Thank you for leaving us a review. We're glad that Charlotte was able to help you 😊 …
★★★★★ 5/5
GoogleI am really impressed with the professional help James Russell has given me as a new landlord. He is really patient and organised and I am glad to be able to work with him.PositiveResponsiveness
Zong · 10 June 2022
Agent replied · 11 June 2024
Hi Zong,
Thank you for your positive feedback on your experience with our team!
We're so pleased to hear that James could help.
All the best,
Bea
LettingaProperty.com
★★★★★ 4/5
GoogleNever had the experience to measure against a similar experience hence the 4 stars
Derek · 10 February 2024
Agent replied · 11 June 2024
Thanks so much for your review, Derek!
★★★★★ 5/5
GoogleShannon from LettingaProperty.com has been helpful in providing us with useful advice and guidance. She helped us set up our account and also provided support during the difficult CoVID-19 pandemic period of time. I would recommend LettingaProperty.com to a friend.
Prateek · 10 June 2021
Agent replied · 11 June 2024
Hi Prateek,
We are so glad you have found our services so helpful and received such useful advice from Shannon, it is always a pleasure to help.
If you have any other enquiries, do get in touch!
Best wishes,
Lettingaproperty.com
★★★★★ 5/5
TrustpilotI was able to rent a house without…
I was able to rent a house without taken a day off from work to walk to the letting agency is what makes me so excited.am so grateful
Charles · 11 January 2023
Agent replied · 11 June 2024
This is brilliant, Charles. Our aim to make renting easier for tenants and landlords, so this really is music to our ears. Thanks for taking the time to leave a review - we really appreciate it. Wishing you the best of luck with your new home too.
★★★★★ 5/5
TrustpilotFast reply to enquiry
Fast reply to enquiry, good positive response, very pleased with the support received.
Keith · 19 February 2024
Agent replied · 11 June 2024
Hi Keith,Thanks for your great feedback! Glad we were "fast" and "positive" and provided the support you were looking for.Andylettingaproperty.com
★★★★★ 5/5
GoogleWe let our flat through LettingaProperty for nearly three years. Excellent value for money, faultless customer service - cannot recommend Natalie and the other members of the team highly enough.
Andy · 11 June 2019
★★★★★ 5/5
TrustpilotThe whole company is just amazing
The whole company is just amazing. Any gripes/issues, they are there to help - quick, efficient and friendly advice and response.Seriously (and I dont often write this) I HIGHLY recommend.
MSS · 17 October 2022
Agent replied · 11 June 2024
Wow, what a lovely review! Thank you for your wonderful feedback. If you need any further help, you know where to find us. Many thanks,Katielettingaproperty.com
★★★★★ 3/5
GoogleWhen everything is going well their ok. When things are going wrong they are not good at replying to phone calls or email
Richard · 10 June 2023
Agent replied · 11 June 2024
Hi Richard,
Thanks for taking the time to provide your feedback and sorry that we fell short of your expectations. If you need further help, please email support@lettingaproperty.com, our team is eager to assist you and regain your trust.
Kind regards,
Andy
lettingaproperty.com
★★★★★ 5/5
GoogleShannon could not have been more helpful. She has been kind, respectful and particularly good at offering valuable advice. I recommend this company.
Mrs · 10 June 2023
Agent replied · 11 June 2024
Thank you for leaving such a lovely review. We're glad to to hear Shannon was so helpful and gave you some valuable advice.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.