Trusted Agent profile · Henleaze · Bristol

Boardwalk Property Company Henleaze reviews

★★★★★ Excellent

855 reviews across 3 platforms

13 Harbury Road, Henleaze, Bristol, BS9 4PN

Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 855 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

672

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Trustpilot logo

149

Reviews on Trustpilot

This office

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About Boardwalk Property Company Henleaze

OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.

Awards

The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Google

Boardwalk offered the best service and took care to show our home the best it could be.Rhia was an incredible estate agent through the whole process.... it was a very long process aswell. She kept us informed and did her best to make things run smoothly. Nothing was too much trouble! I would recommend her for anyone looking to buy or sell.

Charlotte · 5 August 2024

Agent replied · 26 August 2024

Hi Charlotte, We're here to make sure things run as smoothly as possible, so pleased we were able to help! Boardwalk - Bristol Estate Agent

5/5

Trustpilot

We had a great experience with…

We had a great experience with Broadwalk. Ruby was excellent holding out hands through the whole sale process!

Samuel · 11 September 2026

5/5

Google

I recently sold a property through Boardwalk and they lived up to their reputation of being brilliant. Josh came in and set the expectations of how well it was going to go and made us feel incredibly comfortable he was going to sell our flat. He managed to arrange 11 viewings within 4 days of the property being live and 4 offers within a week with full personal profiles so we could decide who would be best to buy our place. After the sell went through we then worked with Ruby who was always pleased to answer our calls and manage the buyers expectations. I would highly recommend them to anyone who is looking to sell their property to first time buyers given their extensive client bank and marketing. Thank you again.

Mitchell · 8 July 2023

Agent replied · 29 July 2023

Hi Mitchell, It's our pleasure to help! As an Bristol independent estate agent, we really appreciate feedback, so thank you for taking the time to leave your review! Boardwalk

5/5

Google

From one professional to another, I highly recommend the after sales care at Boardwalk. I had the privilege of being involved in a rather difficult chain with Chris, despite there being another agent between Chris and my sale the attention …

Demi · 22 July 2026

Agent replied · 22 August 2026

Thanks so much Demi!

5/5

Trustpilot

I recently purchased my property…

I recently purchased my property through Boardwalk and from the first viewing, to picking up the keys, Chris Ash (Client Manager) and Sophie Williams (Sales Progressor) were nothing short of fantastic. They were proactive, professional, and always happy to accommodate. I’d recommend them, and Boardwalk in a heartbeat. Thank you for making the process easier and less intimidating for this first time buyer!!

Jenna · 25 September 2026

5/5

Google

I've just recently put my house under offer c/o Tom B at Boardwalk - the service and advice from Tom has been excellent to date and the Boardwalk approach to curating a high end marketing campaign stands out by a mile compared to other agents. Their photographer Tim is also absolutely superb. Can't recommend Boardwalk enough if you are considering selling your home in Bristol.

Douglas · 24 May 2024

Agent replied · 21 June 2024

Hi Douglas, Thank you so much for leaving your feedback, it means so much to hear that you're pleased with our team, a pleasure to work together! Boardwalk - Bristol Estate Agent

5/5

Google

We used Broadwalk after we struggled to get viewings and offers on a second floor flat in Thornbury. Debbie, Nick and team were always on point and fully engaged throughout the process. The result was that we sold our 2 bed flat in a difficult market. Loved having the ability to monitor viewings via the portal which gives a sense of transparency. Well done team

Sakib · 22 May 2024

Agent replied · 21 June 2024

Hi Sakib, We're so pleased we could help! Thanks so much for leaving your five star review for our team! Boardwalk - Bristol Estate Agent

5/5

Google

I can’t recommend Boardwalk enough for selling your property. After being on the market for months with another agent with no success, I decided to change agents to Boardwalk and they have been brilliant. Rhia is an incredible agent and has made the process easy from start to finish. She is incredibly personable, knowledgable and responsive. Rhia has remained involved post-offer and really helped drive things forward which I have really appreciated. Thank you Boardwalk (and especially Rhia!).

Becky · 5 August 2023

Agent replied · 26 August 2023

Hi Becky, Rhia is an absolute star, and our whole team are always happy to go above and beyond for our clients to ensure the buying and selling process runs as smoothly as possible. It's so lovely to read your feedback, thanks so much for taking the time to leave your five star review. Boardwalk - Bristol Estate Agent

5/5

Google

Elisa at Boardwalk was an absolute pleasure to deal with when looking to make a move in our area. We had quite specific requirements for a new home, and when we finally found an ideal property in the area, we were very anxious to secure it. …

Leah · 1 June 2026

Agent replied · 22 June 2026

Thanks so much Leah!

5/5

Google

I've had a great experience working with Boardwalk so far, from viewings to the admin process. Elisa was really helpful with onboarding and the team has been friendly and informative throughout. I'm really glad to be working with this company.

Carey · 19 March 2026

5/5

Google

There was no doubt when choosing which agent we'd go for when selling our property - Boardwalk go above and beyond. Their professional photography makes selling your property so much easier along with their efficient communications. We had Ester as our agent who was fabulous from start to finish and Ruby, our sales progressor made everything very smooth too. Thanks to Boardwalk. We'll be back.

Daisy · 22 April 2024

Agent replied · 21 June 2024

Hi Daisy, Things you love to hear! Thanks so much for choosing us, and we can't wait to help again in the future! Boardwalk - Bristol Estate Agent

5/5

Google

A really smooth and pretty stress-free experience buying our first property through Boardwalk. Our sales progressor Ellis kept us constantly updated and pushed to make things happen when they slowed down - it was hugely appreciated. Would definitely recommend Ellis and the team; from viewings all the way through to completion. Thank you!

Lukas · 10 November 2024

Agent replied · 10 December 2024

Hi Lukas, Ellis is a brilliant member of the sales progressor team, brilliant to hear that you were happy with our service from start to finish, thanks so much for leaving your review! Boardwalk - Bristol Estate Agent

5/5

Google

We recently bought and sold through Boardwalk and it was great experience. Ellis was in touch through the whole process and really helpful, explaining anything I didn’t understand and helping to push things along smoothly. We couldn’t be happier with the way it turned out and we love our new home - thanks Boardwalk!

Gem · 26 October 2024

Agent replied · 9 November 2024

Hi Gem, It was an absolute pleasure working with you, and we all hope you're settling in nicely in the new pad! Thanks for taking the time to leave your review! Boardwalk - Bristol Estate Agent

5/5

Trustpilot

We recently purchased our new home via…

We recently purchased our new home via Boardwalk and were very happy with the experience. Our Sales Progressor, Sophie, was very helpful and communicative, providing regular updates and acting as a go between with sellers where needed. While no house sale is ever entirely free from stress or challenge, Sophie tried hard to make it as smooth as possible throughout

Vivienne · 28 September 2026

5/5

Trustpilot

Great experience

Communication with Elisa was easy and effective. She promptly found ways to make both our schedules work for the viewings and understood perfectly what we were looking for. During the viewing she was both informative and friendly, and gave us space to wander around the house on our own and take everything in. We’re super pleased with our experience.

Carlos · 20 September 2025

5/5

Google

Boardwalk has been absolutely fantastic from start to finish - from valuing and selling my flat (in super quick time, thanks Cam!) to helping me find and secure my dream home. Anna went above and beyond, making the offer process as seamless as possible and being all-round fabulous. Five stars! 🌟 …

Rosie · 10 November 2024

Agent replied · 10 December 2024

Hi Rosie, So pleased we could help sell your Bristol property and find you your next home! Thanks so much for your feedback for the team! Boardwalk - Bristol Estate Agent

5/5

Trustpilot

This team won't let you down

Boardwalk were fast, efficient operators with good clear communications, impressive publicity and high quality service. The house was a good one, so we got great offers and unfortunately a very badly behaved buyer who led us a merry dance before letting us down at the latest possible moment. The boardwalk team helped salvage a good sale almost completely seamlessly. Great team, great job.

Zeds · 6 January 2026

Agent replied · 11 June 2026

Thanks so much for your kind words!

5/5

Google

We have lived in our home for over 40yrs and it wasn’t an easy decision to sale our home but because of health and needing to buy a smaller place we decided now was the right time. From beginning to end Debbie has been absolutely AMAZING , very supportive, always return my calls , always keeping us up to date showed empathy to our health needs , and working around our hospital appointments.There has been times when we thought of giving up , but thanks to Debbie’s support we are finally completing tomorrow and starting our new journey in life and could not be happier.Thank you Debbie and all at Boardwalk Kim & Ger (Source : allAgents)

Angel · 5 March 2023

Agent replied · 30 December 2023

Hi Kim, What a journey it's been, and it's so lovely to hear that Debbie could help. Good luck with your new journey, and thank you so much for leaving your five star review! Boardwalk - Bristol Estate Agent

5/5

Google

I recently sold a property through boardwalk and cannot thank Ellis enough for all his help through the sales process, pushing it to complete to my set deadline. Thank you Ellis for all your hard work! I had constant communication throughout the process and would definitely sell with boardwalk again.

Ciara · 3 December 2024

Agent replied · 28 December 2024

Hi Ciara, This feedback is amazing to read, so pleased we could help! Boardwalk - Bristol Estate Agent

5/5

Google

Rhia and the team were a great help selling our house. The marketing was far better than the competition, and whilst Boardwalk are slightly more expensive than other estate agents it feels like this was money well spent. We sold our house within a week and the process was as smooth as it could have been. Thank you!

Jonathan · 27 July 2024

Agent replied · 26 August 2024

Hi Jonathan, Brilliant to hear that selling your house with Boardwalk felt like money well spent! We work hard across all departments in the business to ensure we make the selling and buying process as stress free as possible! Thanks for taking the time to leave your review! Boardwalk - Bristol Estate Agent

5/5

Google

We have lived in our home for over 40yrs and it wasn’t an easy decision to sale our home but because of health and needing to buy a smaller place we decided now was the right time. From beginning to end Debbie has been absolutely AMAZING , very supportive, always return my calls , always keeping us up to date showed empathy to our health needs , and working around our hospital appointments.There has been times when we thought of giving up , but thanks to Debbie’s support we are finally completing tomorrow and starting our new journey in life and could not be happier.Thank you Debbie and all at Boardwalk Kim & Ger (Source : allAgents)

Kim · 24 February 2023

Agent replied

Hi Kim, What a journey it's been, and it's so lovely to hear that Debbie could help. Good luck with your new journey, and thank you so much for leaving your five star review! Boardwalk - Bristol Estate Agent

5/5

Google

Firstly, a huge thank you to Rhia for sorting viewings and talking me through the feedback each time. Secondly, a massive thanks to Ellis who got me through the sales process. Without him the sale would have gone on forever. Ellis really listened to what I needed and advocated for me at all times. He is efficient, approachable and honest. Would recommend these guys over and over again

Emily · 30 May 2025

5/5

Google

A special shout out to the wonderful Tim Hall from Boardwalk who photographed our home for sale. He made the process so easy and stress free. It was clear he really loved what he did and was professional throughout... and of course the photographs are exceptional! Another thank you to Ethan and Holly who handled the sale of our property. They were professional, quick to act and communication was fantastic. Many thanks boardwalk - I would recommend you to anyone selling in Bristol.

Ella · 9 February 2023

Agent replied

Hi Ella, Tim is amazing isn't he! Great to hear about your experience! Boardwalk

5/5

Google

Couldn’t have asked for a better experience with Mike O’Donnell and the Boardwalk team. Their excellent local knowledge, professionalism and genuine care throughout every stage of the process was a huge support. Thank you!

Paul · 8 August 2026

Agent replied · 22 August 2026

Thanks Paul!

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Questions about Boardwalk Property Company Henleaze

Has Boardwalk Property Company won any awards?

Yes. Boardwalk Property Company won Platinum in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.

What do you need help with?

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