Trusted Agent profile · Henleaze, Bristol

Boardwalk Property Company Henleaze reviews

★★★★★ Excellent

810 reviews across 3 platforms

13 Harbury Road, Henleaze, Bristol, BS9 4PN

Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 810 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

672

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Trustpilot logo

104

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Boardwalk Property Company Henleaze

OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.

Awards

The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Google

After having a poor experience with another estate agent, we reached out to Boardwalk off of the back of their countless 5 star reviews and we were not disappointed. Understanding our desire to move quickly, Tom took no time to arrange our house to be placed on sale and offered us valuable insight on the market so we could understand what to expect. Tom has been an absolute pleasure to deal with, he has been quick, understanding and extremely knowledgeable. With his help and the team at Boardwalk, we managed to accept an offer over asking and we are over the moon! We couldn’t recommend them enough for help with selling and buying a house!

Karley · 23 December 2023

Agent replied · 30 December 2023

Hi Karley, We're so sorry you had a bad experience with another agent, but we're chuffed that we were able to help, and change your perception! Thank you so much for taking the time to leave your review! Boardwalk - Bristol Estate Agent

5/5

Google

I called in recently to talk through my property search. I knew what I wanted from an area but no idea where to start and the team couldn’t have been more helpful. Millie took the time to try and match my criteria to properties they have …

Clare · 22 July 2026

Agent replied · 22 August 2026

Thanks so much Clare!

5/5

Google

Ester has been nothing short of amazing in helping us sell our house. Highly recommend :-)

Molly · 13 March 2026

Agent replied · 20 March 2026

Ester is a gem isn't she! Thanks for your review!

5/5

Google

Excellent service from the offset, the overall user experience has been straightforward and effective. In particular the ongoing support pre and post sales until completion. I chose Boardwalk initially based on the quality of their photos and would choose again based on their total service package.

Neil · 22 July 2026

Agent replied · 22 August 2026

Thanks so much for your review Neil!

5/5

Trustpilot

Professional and Morden

Boardwalk’s way of doing things has been refreshingly modern, the staff have been professional and the process has been a good experience so far. Ruby has been super responsive and kept us up to date. Super professional and easy to communicate with. Thank you :)

Donna · 2 April 2026

5/5

Google

Elisa was fabulous! She was so helpful and transparent. Everything was very efficient and well organised

Hannah · 6 March 2026

Agent replied · 20 March 2026

Thanks so much Hannah!

5/5

Google

Michael was a great support throughout our process of buying a house through Boardwalk. When viewing our prospective home, he gave us a real insight into life in the property, and you could tell he'd taken the time to get to know the sellers & the area too, which made a big difference in us seeing ourselves there. The process was long and complex, but Michael remained positive, trustworthy, upbeat and responsive to answer any questions we had throughout. He made the process as streamlined as he could, and was a genuine pleasure to be in contact with. I wouldn't hesitate to recommend Michael to any friends/family looking to buy a home, and by extension, Boardwalk.

Hayley · 4 November 2023

Agent replied · 25 November 2023

Hi Hayley, It was an absolute pleasure to work with you and help you with your Bristol home search! Michael is a real gem in our team, and we know he appreciates your kind words, as do we! Boardwalk - Bristol Estate Agent

5/5

Google

Anna was lovely and super helpful in answering all our questions. Thank you Anna!

Becca · 19 March 2026

Agent replied · 22 April 2026

Thanks for your review Becca!

5/5

Google

The Boardwalk team were great at getting us into the homes we wanted to view, and even some we hadn't considered. Millie put as in touch with their Phase One team who got us into some properties that weren't on the market yet, great service

Mike · 22 July 2026

Agent replied · 22 August 2026

Thanks so much Mike!

5/5

Google

Boadwalk is a property agency which stands out from the crowd. Cool, professional with style, just a glance at their brochure and the inspiratonal photography states their case. Even so, they know the market and having spoken to several employees I can confirm their competence and efficiency, and therefore I have no hesitation in recommending them.

Marguerite · 3 January 2025

Agent replied · 23 January 2025

Hi Marguerite, What a pleasure it's been to work together so far, and thank you for leaving your feedback of the team, it's brilliant to hear! Boardwalk - Bristol Estate Agent

5/5

Google

I had the pleasure of working with Owen on a segment for Broadwalk Bristol featuring myself a Florist and Bristol independent business, Forest and the Flowers. I must say it was a great experience. From the very beginning, I was filled with nervousness and anxiety about being on camera, worrying that I wouldn't be able to answer questions effectively or came across as silly. However, Owen's professionalism, expertise and chat put me at ease. Owen's guidance and promptings during the recording were invaluable. He not only helped me feel comfortable in front of the camera but also ensured that I presented my thoughts and ideas coherently. His patience and support throughout the process was amazing. Seeing the end result of the video segment was nothing short of beautiful. I couldn't believe how professional and polished I appeared on screen. The quality of the production truly exceeded my expectations. As soon as the video was released, I received lots of comments and compliments from friends, family, colleagues and clients. Owen managed to capture my best self on camera as well as creating a great aesthetic, and for that, I am incredibly grateful. Working with Owen and the team at Broadwalk Bristol was a real pleasure. They showcased my story and message in the best possible way, and I couldn't be happier with the final product. Thank you so much guys for featuring me and for delivering an amazing video that I can be proud of. It was a fantastic experience!

Camila · 22 October 2023

Agent replied · 28 October 2023

What a lovely review, Camilla! Owen is an absolute gem isn't he, and we are so pleased you felt comfortable, you're a natural in front of the camera! Thanks so much for taking the time to leave you review. Boardwalk - Bristol Estate Agent

5/5

Google

My husband and I had a fantastic experience with Boardwalk. We saw a couple of houses with Holly who was instantly personable and a joy to be around. Holly helped us find our dream home which only took just over 3 months to get into. Holly and Debbie were on hand at all times to help with any queries and speed up the process of the sale. We really appreciate their hard work and loved working with them. When we collected the keys, we received some lovely gifts, the little things really do make such a difference. Thank you!!!

Alys · 21 October 2023

Agent replied · 28 October 2023

Hi Alys, Holly and Debbie are incredible members of our team, and we are so pleased we were able to help, and lovely to hear you liked your gifts :) Boardwalk - Bristol Estate Agent

5/5

Google

Holly has been excellent throughout the sales process and Alicja through the closing process. Always keeps us up to date, provide good advice and replies promptly so can't ask for more. Alicja's help in chasing solicitors and understanding the legal process was really valued as they weren't always good at keeping us informed in the late stages.

Alex · 3 December 2024

Agent replied · 26 August 2024

Hi Alex, Brilliant to hear Holly was able to help, thanks so much for taking the time to leave your review! Boardwalk - Bristol Estate Agents

5/5

Google

I had a fantastic experience with Boardwalk. From start to finish, they were incredibly helpful, offering clear communication and support throughout. What stood out the most was their honesty throughout the process, which made everything feel transparent and straightforward. A special mention goes to Alicja, who was exceptional. She truly went above and beyond in pushing things forward with the solicitors, showcasing her in-depth knowledge of how they operate. Her expertise was evident at every step, and her professionalism made a challenging process much smoother. Thanks to Alicja, we were able to meet the stamp duty deadline, which felt like a major achievement, saving us a lot of money! Her experience and dedication were invaluable, and I’m very grateful for her support. Overall, I highly recommend Boardwalk, and Alicja deserves particular recognition for her outstanding service, often taking calls outside of her working hours at university! Thank you!

Richard · 28 March 2025

5/5

Trustpilot

Rhia and Ruby were so helpful and…

Rhia and Ruby were so helpful and reassuring throughout the whole process. Wouldn’t hesitate to recommend!

Ruth · 13 February 2026

Agent replied · 11 June 2026

Thanks so much!

5/5

Google

We recently purchased our first house through Boardwalk and what a great experience it has been. Rhia has been absolutely amazing throughout - so communicative, enthusiastic and reassuring. We had a few blips along the way, but we were given great advice and reassurance. Excellent communication from start to finish and very quick to respond. Couldn’t recommend enough! We were given a lovely gift on completion and are now enjoying our new home. Thank you Rhia, Debbie and everyone at Boardwalk!

Olive · 31 August 2023

Agent replied · 30 September 2023

Hi Olive, We are here to help every step of the way, buying and selling can be stressful so we aim to take some of that pressure off. Thanks so much for leaving your review! Boardwalk - Bristol Estate Agent

5/5

Google

My husband and I are thinking about renovations in our home and wanted to find out the approx value of our home currently. Josh was really helpful, clear & informative and gave me insights in to similarly sold properties. Along with how the house market was looking in our area, I now have a clearer idea of how to think about our project. I will definitely be contacting Josh when we look to sell in the future.

Lauren · 4 November 2023

Agent replied · 25 November 2023

Hi Lauren, So pleased Josh was able to help with any questions you might have had about the Bristol property market, and thanks so much for leaving your five star review. Boardwalk - Bristol Estate Agent

5/5

Google

If you're lucky enough to have Rhia selling your house, then you're in good hands! We were recommended Boardwalk sales through a friend. The first meeting with Rhia was great, this was the first time we were selling a house and we didn't feel like we were pressured into anything, it was a very calm and open conversation about our journey with the house. We didn't feel like we were being sold to, if that makes sense! The asking price Rhia recommended was higher than we thought we could get, which was great news for us. The. photography. is. amazing! Our house never looked so good! It makes your house stand out on Rightmove and we had a lot of viewings as a result. Rhia organised viewings over 2 days and we were surprised at how fast she managed to sell our house, for the great asking price we agreed upon. If you need your house sold asap then these are your guys. Our only feedback to Boardwalk would be that the sales progression team need to be more available, as we struggled to get hold of our sales progressor. We had to contact Rhia to get the final enquiries over the line and she stepped in and tied up the loose ends for us very quickly. Thank you Rhia for being amazing and making this a pleasant experience in what is a very stressful time. (Source : allAgents)

Lucy · 20 August 2023

Agent replied · 26 August 2023

Hi Lucy, Rhia is an absolute gem, isn't she! We are so pleased you were happy with your experience, and thanks as well for your feedback about your experience with our Sales Progression team. They've been extremely busy and we've actually added more resource to that department to ensure we can keep delivering our award winning service. Thanks again for taking the time to leave your review. Boardwalk - Bristol Estate Agents

5/5

Google

Thanks so much to Michael and Debbie who have been absolutely incredible with our house sale in Easton. A genuine pleasure to work with, honest, kind and reliable. Went above and beyond to support us with the sale of our property and worked tirelessly to ensure we could move into our new home on time. Beautiful marketing of our property and were always around whenever we needed them. Would 100% recommend them they were excellent from start to finish, can't thank them enough.

Gemma · 5 August 2023

Agent replied · 26 August 2023

Hi Gemma, Honest and reliable, we can't argue with that feedback, and the two most important words when looking for someone to help during a stressful time. Thank you so much for your kind words! Boardwalk - Bristol Estate Agent

5/5

Google

Boardwalk offered the best service and took care to show our home the best it could be.Rhia was an incredible estate agent through the whole process.... it was a very long process aswell. She kept us informed and did her best to make things run smoothly. Nothing was too much trouble! I would recommend her for anyone looking to buy or sell.

Charlotte · 5 August 2024

Agent replied · 26 August 2024

Hi Charlotte, We're here to make sure things run as smoothly as possible, so pleased we were able to help! Boardwalk - Bristol Estate Agent

5/5

Google

From one professional to another, I highly recommend the after sales care at Boardwalk. I had the privilege of being involved in a rather difficult chain with Chris, despite there being another agent between Chris and my sale the attention …

Demi · 22 July 2026

Agent replied · 22 August 2026

Thanks so much Demi!

5/5

Google

I recently sold a property through Boardwalk and they lived up to their reputation of being brilliant. Josh came in and set the expectations of how well it was going to go and made us feel incredibly comfortable he was going to sell our flat. He managed to arrange 11 viewings within 4 days of the property being live and 4 offers within a week with full personal profiles so we could decide who would be best to buy our place. After the sell went through we then worked with Ruby who was always pleased to answer our calls and manage the buyers expectations. I would highly recommend them to anyone who is looking to sell their property to first time buyers given their extensive client bank and marketing. Thank you again.

Mitchell · 8 July 2023

Agent replied · 29 July 2023

Hi Mitchell, It's our pleasure to help! As an Bristol independent estate agent, we really appreciate feedback, so thank you for taking the time to leave your review! Boardwalk

5/5

Google

I've just recently put my house under offer c/o Tom B at Boardwalk - the service and advice from Tom has been excellent to date and the Boardwalk approach to curating a high end marketing campaign stands out by a mile compared to other agents. Their photographer Tim is also absolutely superb. Can't recommend Boardwalk enough if you are considering selling your home in Bristol.

Douglas · 24 May 2024

Agent replied · 21 June 2024

Hi Douglas, Thank you so much for leaving your feedback, it means so much to hear that you're pleased with our team, a pleasure to work together! Boardwalk - Bristol Estate Agent

5/5

Google

We used Broadwalk after we struggled to get viewings and offers on a second floor flat in Thornbury. Debbie, Nick and team were always on point and fully engaged throughout the process. The result was that we sold our 2 bed flat in a difficult market. Loved having the ability to monitor viewings via the portal which gives a sense of transparency. Well done team

Sakib · 22 May 2024

Agent replied · 21 June 2024

Hi Sakib, We're so pleased we could help! Thanks so much for leaving your five star review for our team! Boardwalk - Bristol Estate Agent

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Questions about Boardwalk Property Company Henleaze

Has Boardwalk Property Company won any awards?

Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.

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