Trusted Agent profile · Henleaze, Bristol

Boardwalk Property Company Henleaze reviews

★★★★★ Excellent

849 reviews across 3 platforms

13 Harbury Road, Henleaze, Bristol, BS9 4PN

Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 849 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

672

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Trustpilot logo

143

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Boardwalk Property Company Henleaze

OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.

Awards

The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Google

Everyone at Boardwalk was fantastic throughout the house selling process. The valuation was pitched right and the professional photographs made our house look amazing!! The sales progression team were in constant contact with us throughout what was a bit of a bumpy ride at times and they helped with anything they could and were superb. Just an all round professional yet personal service that we would highly recommend to anyone buying or selling a home.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 22 June 2022

Agent replied · 21 June 2024

Hi Tom, So glad to hear the team were able to help, and thank you for your review! Boardwalk

5/5

Google

I chose Boardwalk to sell my flat as I was blown away by their stunning website, instagram and also their approach to local Bristol property. I was lucky enough to work with Holly and Tim to get my flat ready and then put on the market. The attention to detail and the personal touch I received was second to none. Nothing was ever too much and always at the end of the phone. The Boardwalk family so far have been fantastic and I'm excited to get across the finish line with Debbie in sales progression now.

Daniele · 11 March 2022

Agent replied

Hi Daniele, We are always on hand to help, and it's great to hear that you're pleased with us so far! Boardwalk

5/5

Google

I recently got in touch with Josh at Broadwalk. He was very quick in responding to my enquiry. He came and valued my property explaining all the options with regards to selling and providing some really good advice if I wanted to proceed with the sale at a later date. He also explained why he came at the valuation price which made perfect sense, but also answered my questions about the financial benefits of loft conversion and side return for my property - again explanation of whys and why not made perfect sense. His answers reassured me that he does know the property market, who the buyers are of properties like mine and the benefits of home improvement for financial gain or just to make better use of a home. He was really approachable, honest and not pushy at all. It felt like having a chat with a very knowledgeable friend, that one who makes you see things with fresh eyes and understanding. Would really recommend anyone wondering what to do with their home to have a chat with him.

Al · 11 March 2022

Agent replied

Hi Al, So great to hear that Josh was able to help, and thank you for taking the time to leave your review. Boardwalk

5/5

Google

Isla was very helpful in showing us around a property we viewed today, would thoroughly recommend Boardwalk.

Rory · 25 August 2023

Agent replied · 30 September 2023

Hi Rory, Isla is fab, and we know she appreciates the feedback, so thank you! Boardwalk - Bristol Estate Agent

5/5

Google

From the moment Tom came to value our house we were confident in the service he and Boardwalk would provide - we haven't been let down. Everything moved quickly, communication was excellent and we were delighted by how soon we were able to accept an offer on our property. The photos that were taken to market the property were fantastic.

Ann · 16 December 2023

Agent replied · 30 December 2023

Hi Ann, Brilliant to hear that Tom was able to help with your sale, and great it was so quick! Thanks for leaving your review. Boardwalk - Bristol Estate Agent

5/5

Google

First class estate agency combined with warm, friendly, and always-accessible people. Both Debbie and Michael were exemplary, from offer to completion. We're looking forward to working with Boardwalk again very soon.

Martin · 11 March 2022

Agent replied

Hi Martin, We 're looking forward to working again with you too! Thanks for your review. Boardwalk

2/5

Google

We were excited to see we were using Boardwalk to buy a property. We'd seen all the adverts saying how they were a different type of estate agents, and did things differently. This wasn't the case at all. It was exactly the same as any other. Lack of communication, not engaged in the process. During the viewing, several really key pieces of information weren't shared with us that would have effected the offer we made. In the end, the sellers and ourselves just did all the communication ourselves. It was way simpler and easier. And ahead of our completion day, no one got in touch with us at all. This massive day, buying our first house, and we had to email in the morning to find out where to even get our keys. If it hadn't been for all the adverts, we wouldn't have had high expectations. But we did, and they weren't met. We didn't see any difference from a normal estate agency at all.

Sam · 27 July 2024

5/5

Google

Having used Boardwalk more than once, they stand out amongst estate agents for their fresh, innovative and modern approach as well as their excellent service. Anna Honeyfield in particular has been exceptionally helpful with such passion and professionalism. No other estate agent can compete!

Genevieve · 25 September 2024

Agent replied · 23 October 2024

Hi Genevieve, The best feedback we can get in our opinion, thank you so much for taking the time to leave your review, we all appreciate it, and we know Anna does too! Boardwalk - Bristol Estate Agents

5/5

Google

Responsive, polite, reliable, and personable team. Thank you Holly & Michael at Henleaze.

Sally · 21 October 2023

Agent replied · 28 October 2023

Hi Sally, What a compliment, thank you so much for taking the time to leave your five star review! Boardwalk - Bristol Estate Agent

5/5

Google

Tom at Boardwalk has been great from the outset, making the process clear and keeping me informed at each step. Despite some difficulties along the way, I have felt reassured that Tom and Boardwalk are on top of everything. Also, the property portal system is really useful and well thought-out. I wouldn’t hesitate to recommend Boardwalk as a sales agent.

Emma · 11 November 2023

Agent replied · 25 November 2023

Hi Emma, Tom is such an amazing member of the team, we know he really appreciates your feedback! So pleased that you found the portal helpful too, great to hear! Boardwalk - Bristol Estate Agent

5/5

Google

Ruby and Josh were great to deal with and very professional at all times. They helped push the process along and provide support when needed. Would highly recommend!

Edward · 15 May 2022

Agent replied

Hi Edward, Thanks so much for leaving your review! Boardwalk

5/5

Google

Debbie and the team at Boardwalks were brilliant with getting our rather complicated flat and house sales through! Debbie went above and beyond to communicate, help and make our moves happen! Would highly recommend! Thanks!

Francesca · 11 March 2021

Agent replied

Hi Francesca, Congratulations, and we hope the moves weren't too painful! Thank you for taking the time to leave us a review. Many thanks Boardwalk

5/5

Trustpilot

Wow what great service from Boardwalk…

Wow what great service from Boardwalk and especially Rhia.

Rob · 23 May 2025

5/5

Google

Josh was really helpful showing us around a property recently. He answered all of questions, followed up after the viewing to check if we had any further questions and was very professional.PositiveResponsiveness, Professionalism

Rachel · 22 June 2021

Agent replied · 21 June 2024

Hi Rachel, Thank you for taking the time to leave your review, we know that Josh is really grateful! Boardwalk

5/5

Google

Been really impressed with Boardwalk and Tom our agent. He has been excellent, super nice and friendly and also very professional and knowledgeable. Always felt our house sale was in good hands. Also the photos looked amazing. Would definitely use them again!

David · 23 September 2024

Agent replied · 23 October 2024

Hi David, To feel like you're in a good pair of hands is music to our ears, brilliant to read! Thanks for taking the time to leave your review! Boardwalk - Bristol Estate Agent

5/5

Google

I have recently been helped by Michael Harris in search of a property he was extremely professional and friendly and very knowledgeable in regard to my preferences of area and pricing! Thank you boardwalk!

Kim · 11 March 2021

Agent replied

Hi Darcie, Thank you for your kind words, and good luck with your search! Many thanks Boardwalk

5/5

Google

Had a brilliant experience with Boardwalk over the last few months. From the get go, first Josh and then Ruby, were always available to talk, provide updates, and answer any questions we had. Our process was a quick one, with everything being tied up in around 8-10 weeks, and we couldn't have done without Josh & Ruby. Great professionals and would trust them with any sale/purchase in the future

Liam · 26 December 2022

Agent replied

Hi Liam, So pleased we were able to help! Thanks for leaving your review! Boardwalk

5/5

Google

Josh Carter was extremely helpful and responsive during the offer process. He was always happy to help with any questions we had and his feedback was always detailed and much appreciated.PositiveResponsiveness, Professionalism

Louise · 22 June 2021

Agent replied · 21 June 2024

Hi Louise, Thank you for taking the time to leave your review! Boardwalk

5/5

Google

James has been really helpful in our process to purchase a property they had listed. He has always been honest about the properties we viewed and actually had most of the answers to our questions to hand, which has been a better experience than with other agents recently. He's helped everything run smoothly so far and kept us up to date with the process.PositiveResponsiveness

Sophie · 22 June 2021

5/5

Google

I contacted Boardwalk and booked a viewing at one of their flats for sale. Josh showed us around the flat and was very helpful in pointing out the details of the flat which were interesting and important. He contacted me after the viewing to hear how I felt about the flat and whether I had any feedback for the seller. Sadly the flat was bought pretty quickly which means I'll continue to look and would be more than happy to go through Boardwalk again to view properties.PositiveResponsiveness, Professionalism

Lena · 22 June 2021

Agent replied · 21 June 2024

Hi Lena, Sorry to hear that the property got snapped up quickly, but thank you so much for your 5 star review. We will keep a look out for anything that might fit what you're looking for! Many thanks Boardwalk

5/5

Google

We bought our property recently through Boardwalk. We had the best experience using them, compare to other houses we went to view with other estate agents in Bristol. Nick was really friendly, helpful and was happy to answer any of our questions. We had a lot being first time buyers. We would highly recommend Nick and Boardwalk and would definitely use Boardwalk if and when we come to sell our property in the future.

Luke · 12 March 2016

5/5

Google

From marketing with George, right through to after sales and completion with Ruby, my experience was fantastic. Boardwalk go the extra mile compared to standard estate agents and make what can be a stressful process as easy and seamless as possible. They were spot on with their valuation and always on hand to help when you need them. I can't thank you guys enough.

Peter · 25 May 2023

Agent replied · 24 June 2023

Hi Peter, Seamless is what we aim for, so this is great to hear! Thanks so much for leaving your five star review! Boardwalk - Bristol Estate Agent

5/5

Google

Working with Tom to sell our house has been an exceptionally easy experience. Charlie’s photos were great and Tom’s open and friendly communication is so refreshing - plus a successful sale. I wish we could buy through Boardwalk too!

Anne · 26 October 2024

Agent replied · 9 November 2024

Hi Anne, We look forward to helping out in the future!! Thanks for leaving your five star review! Boardwalk - Bristol Estate Agent

5/5

Google

Ema from Boardwalk was superb. She was very thorough with answering our enquiries and ensured we had a positive experience

Milo · 19 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Boardwalk Property Company's Google reviewsLeave Boardwalk Property Company a review

Questions about Boardwalk Property Company Henleaze

Has Boardwalk Property Company won any awards?

Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.

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