Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEveryone at Boardwalk was fantastic throughout the house selling process.
The valuation was pitched right and the professional photographs made our house look amazing!!
The sales progression team were in constant contact with us throughout what was a bit of a bumpy ride at times and they helped with anything they could and were superb.
Just an all round professional yet personal service that we would highly recommend to anyone buying or selling a home.PositiveResponsiveness, Quality, Professionalism, Value
Tom · 22 June 2022
Agent replied · 21 June 2024
Hi Tom,
So glad to hear the team were able to help, and thank you for your review!
Boardwalk
★★★★★ 5/5
GoogleI chose Boardwalk to sell my flat as I was blown away by their stunning website, instagram and also their approach to local Bristol property. I was lucky enough to work with Holly and Tim to get my flat ready and then put on the market. The attention to detail and the personal touch I received was second to none. Nothing was ever too much and always at the end of the phone. The Boardwalk family so far have been fantastic and I'm excited to get across the finish line with Debbie in sales progression now.
Daniele · 11 March 2022
Agent replied
Hi Daniele,
We are always on hand to help, and it's great to hear that you're pleased with us so far!
Boardwalk
★★★★★ 5/5
GoogleI recently got in touch with Josh at Broadwalk. He was very quick in responding to my enquiry. He came and valued my property explaining all the options with regards to selling and providing some really good advice if I wanted to proceed with the sale at a later date. He also explained why he came at the valuation price which made perfect sense, but also answered my questions about the financial benefits of loft conversion and side return for my property - again explanation of whys and why not made perfect sense. His answers reassured me that he does know the property market, who the buyers are of properties like mine and the benefits of home improvement for financial gain or just to make better use of a home.
He was really approachable, honest and not pushy at all. It felt like having a chat with a very knowledgeable friend, that one who makes you see things with fresh eyes and understanding. Would really recommend anyone wondering what to do with their home to have a chat with him.
Al · 11 March 2022
Agent replied
Hi Al,
So great to hear that Josh was able to help, and thank you for taking the time to leave your review.
Boardwalk
★★★★★ 5/5
GoogleIsla was very helpful in showing us around a property we viewed today, would thoroughly recommend Boardwalk.
Rory · 25 August 2023
Agent replied · 30 September 2023
Hi Rory,
Isla is fab, and we know she appreciates the feedback, so thank you!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleFrom the moment Tom came to value our house we were confident in the service he and Boardwalk would provide - we haven't been let down. Everything moved quickly, communication was excellent and we were delighted by how soon we were able to accept an offer on our property. The photos that were taken to market the property were fantastic.
Ann · 16 December 2023
Agent replied · 30 December 2023
Hi Ann,
Brilliant to hear that Tom was able to help with your sale, and great it was so quick! Thanks for leaving your review.
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleFirst class estate agency combined with warm, friendly, and always-accessible people. Both Debbie and Michael were exemplary, from offer to completion. We're looking forward to working with Boardwalk again very soon.
Martin · 11 March 2022
Agent replied
Hi Martin,
We 're looking forward to working again with you too! Thanks for your review.
Boardwalk
★★★★★ 2/5
GoogleWe were excited to see we were using Boardwalk to buy a property. We'd seen all the adverts saying how they were a different type of estate agents, and did things differently.
This wasn't the case at all. It was exactly the same as any other.
Lack of communication, not engaged in the process. During the viewing, several really key pieces of information weren't shared with us that would have effected the offer we made.
In the end, the sellers and ourselves just did all the communication ourselves. It was way simpler and easier.
And ahead of our completion day, no one got in touch with us at all. This massive day, buying our first house, and we had to email in the morning to find out where to even get our keys.
If it hadn't been for all the adverts, we wouldn't have had high expectations. But we did, and they weren't met.
We didn't see any difference from a normal estate agency at all.
Sam · 27 July 2024
★★★★★ 5/5
GoogleHaving used Boardwalk more than once, they stand out amongst estate agents for their fresh, innovative and modern approach as well as their excellent service. Anna Honeyfield in particular has been exceptionally helpful with such passion and professionalism. No other estate agent can compete!
Genevieve · 25 September 2024
Agent replied · 23 October 2024
Hi Genevieve,
The best feedback we can get in our opinion, thank you so much for taking the time to leave your review, we all appreciate it, and we know Anna does too!
Boardwalk - Bristol Estate Agents
★★★★★ 5/5
GoogleResponsive, polite, reliable, and personable team. Thank you Holly & Michael at Henleaze.
Sally · 21 October 2023
Agent replied · 28 October 2023
Hi Sally,
What a compliment, thank you so much for taking the time to leave your five star review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleTom at Boardwalk has been great from the outset, making the process clear and keeping me informed at each step. Despite some difficulties along the way, I have felt reassured that Tom and Boardwalk are on top of everything. Also, the property portal system is really useful and well thought-out. I wouldn’t hesitate to recommend Boardwalk as a sales agent.
Emma · 11 November 2023
Agent replied · 25 November 2023
Hi Emma,
Tom is such an amazing member of the team, we know he really appreciates your feedback! So pleased that you found the portal helpful too, great to hear!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleRuby and Josh were great to deal with and very professional at all times. They helped push the process along and provide support when needed.
Would highly recommend!
Edward · 15 May 2022
Agent replied
Hi Edward,
Thanks so much for leaving your review!
Boardwalk
★★★★★ 5/5
GoogleDebbie and the team at Boardwalks were brilliant with getting our rather complicated flat and house sales through! Debbie went above and beyond to communicate, help and make our moves happen! Would highly recommend! Thanks!
Francesca · 11 March 2021
Agent replied
Hi Francesca,
Congratulations, and we hope the moves weren't too painful! Thank you for taking the time to leave us a review.
Many thanks
Boardwalk
★★★★★ 5/5
TrustpilotWow what great service from Boardwalk…
Wow what great service from Boardwalk and especially Rhia.
Rob · 23 May 2025
★★★★★ 5/5
GoogleJosh was really helpful showing us around a property recently. He answered all of questions, followed up after the viewing to check if we had any further questions and was very professional.PositiveResponsiveness, Professionalism
Rachel · 22 June 2021
Agent replied · 21 June 2024
Hi Rachel,
Thank you for taking the time to leave your review, we know that Josh is really grateful!
Boardwalk
★★★★★ 5/5
GoogleBeen really impressed with Boardwalk and Tom our agent. He has been excellent, super nice and friendly and also very professional and knowledgeable. Always felt our house sale was in good hands. Also the photos looked amazing. Would definitely use them again!
David · 23 September 2024
Agent replied · 23 October 2024
Hi David,
To feel like you're in a good pair of hands is music to our ears, brilliant to read! Thanks for taking the time to leave your review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleI have recently been helped by Michael Harris in search of a property he was extremely professional and friendly and very knowledgeable in regard to my preferences of area and pricing! Thank you boardwalk!
Kim · 11 March 2021
Agent replied
Hi Darcie,
Thank you for your kind words, and good luck with your search!
Many thanks
Boardwalk
★★★★★ 5/5
GoogleHad a brilliant experience with Boardwalk over the last few months. From the get go, first Josh and then Ruby, were always available to talk, provide updates, and answer any questions we had.
Our process was a quick one, with everything being tied up in around 8-10 weeks, and we couldn't have done without Josh & Ruby.
Great professionals and would trust them with any sale/purchase in the future
Liam · 26 December 2022
Agent replied
Hi Liam,
So pleased we were able to help! Thanks for leaving your review!
Boardwalk
★★★★★ 5/5
GoogleJosh Carter was extremely helpful and responsive during the offer process. He was always happy to help with any questions we had and his feedback was always detailed and much appreciated.PositiveResponsiveness, Professionalism
Louise · 22 June 2021
Agent replied · 21 June 2024
Hi Louise,
Thank you for taking the time to leave your review!
Boardwalk
★★★★★ 5/5
GoogleJames has been really helpful in our process to purchase a property they had listed. He has always been honest about the properties we viewed and actually had most of the answers to our questions to hand, which has been a better experience than with other agents recently. He's helped everything run smoothly so far and kept us up to date with the process.PositiveResponsiveness
Sophie · 22 June 2021
★★★★★ 5/5
GoogleI contacted Boardwalk and booked a viewing at one of their flats for sale. Josh showed us around the flat and was very helpful in pointing out the details of the flat which were interesting and important. He contacted me after the viewing to hear how I felt about the flat and whether I had any feedback for the seller. Sadly the flat was bought pretty quickly which means I'll continue to look and would be more than happy to go through Boardwalk again to view properties.PositiveResponsiveness, Professionalism
Lena · 22 June 2021
Agent replied · 21 June 2024
Hi Lena,
Sorry to hear that the property got snapped up quickly, but thank you so much for your 5 star review. We will keep a look out for anything that might fit what you're looking for!
Many thanks
Boardwalk
★★★★★ 5/5
GoogleWe bought our property recently through Boardwalk. We had the best experience using them, compare to other houses we went to view with other estate agents in Bristol. Nick was really friendly, helpful and was happy to answer any of our questions. We had a lot being first time buyers. We would highly recommend Nick and Boardwalk and would definitely use Boardwalk if and when we come to sell our property in the future.
Luke · 12 March 2016
★★★★★ 5/5
GoogleFrom marketing with George, right through to after sales and completion with Ruby, my experience was fantastic. Boardwalk go the extra mile compared to standard estate agents and make what can be a stressful process as easy and seamless as possible. They were spot on with their valuation and always on hand to help when you need them. I can't thank you guys enough.
Peter · 25 May 2023
Agent replied · 24 June 2023
Hi Peter,
Seamless is what we aim for, so this is great to hear! Thanks so much for leaving your five star review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleWorking with Tom to sell our house has been an exceptionally easy experience. Charlie’s photos were great and Tom’s open and friendly communication is so refreshing - plus a successful sale. I wish we could buy through Boardwalk too!
Anne · 26 October 2024
Agent replied · 9 November 2024
Hi Anne,
We look forward to helping out in the future!! Thanks for leaving your five star review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleEma from Boardwalk was superb. She was very thorough with answering our enquiries and ensured we had a positive experience
Milo · 19 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.