Trusted Agent profile · Henleaze · Bristol
★★★★★
851 reviews across 3 platforms
13 Harbury Road, Henleaze, Bristol, BS9 4PN
Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 851 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.
OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.
The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
5/5
GoogleWorking with Tom to sell our house has been an exceptionally easy experience. Charlie’s photos were great and Tom’s open and friendly communication is so refreshing - plus a successful sale. I wish we could buy through Boardwalk too!
Hi Anne, We look forward to helping out in the future!! Thanks for leaving your five star review! Boardwalk - Bristol Estate Agent
5/5
GoogleEma from Boardwalk was superb. She was very thorough with answering our enquiries and ensured we had a positive experience
5/5
TrustpilotOutstanding Service
Outstanding Service. Millie at Boardwalk was a pleasure to deal with. Her commitment to transparency with the marketing process is particularly commendable. We genuinely appreciate her dedication and support.The Boardwalk team are highly professional with timely communication and updates, always available either directly on the phone or by email. Our move was not a straightforward one however we felt informed and supported throughout. We would not hesitate to recommend Boardwalk to other homebuyers. Thank you all very much.
5/5
GoogleGreat and friendly agents. Isla has been particularly helpful and active with the property search. Thanks
Hi Andy, Isla is a star isn't she! So pleased we could help you, and thanks for leaving your five star review! Boardwalk: Bristol Estate Agent
4/5
GoogleWe had a few bumps in the road but I can't fault Boardwalk's dedication and responsiveness. We had substantial issues with our buyer which made for a very stressful and drawn out process, but Debbie Alcock worked tirelessly to get our sale over the line. She was incredibly supportive and fielded multiple emails and phone calls every day for several months to make it happen and ensure that we did not lose our onward purchase. I am very grateful for her help.
Hi Kathleen, Thank you so much for your five star review, and we are so pleased we were able to help! Many thanks Boardwalk
5/5
GoogleWe had no sooner shared a list of our criteria/preferences with Josh than he was back in touch to say he'd recently seen a property that ticked one of our more obscure boxes that was not currently being marketed and would we like him to inquire with the owners about their interest in selling. To me, that demonstrated both an attention to the information we'd shared that you don't always see and a really proactive attitude to finding us a place we'd love.
Hi Robyn, We make sure that we take the time to listen to both our buyers and sellers needs, to ensure that we are able to help in any way we can. Thanks so much for your feedback and 5 star review! Many thanks, Boardwalk
5/5
GoogleI had a great experience with Owen from Boardwalk when he came to film me and my house for the 'Insiders' series. Super professional whilst as the same time putting me at ease in front of the camera. Great communication with Millie throughout too, and needless to say the end film was beautiful too! Thanks guys :)
Hi Sarah, It was a genuine pleasure to meet you and be welcomed into your home, we loved working together! Thanks so much for your five star review. Boardwalk - Bristol Estate Agent
5/5
GoogleHolly has been extremely generous with her help and knowledge, and we’re both very grateful - thank you Holly!
Hi Josh, Thanks so much for leaving your review! Boardwalk
5/5
GoogleGreat team - very helpful and prompt. Alicja who was our sales progressor was extremely helpful. Unfortunately our chain fell through due to issues with the sellers' house after a survey but their recommended surveyors and solicitors are absolutely stellar.
Hi Lucy, Thank you so much for leaving your review, we, and Alicja, really appreciate it! Boardwalk - Bristol Estate Agent
5/5
GoogleWe are currently selling our house through boardwalk and the service has been great so far. We have been dealing with Holly who has been very honest and genuine throughout. We were particularly pleased with how our house was marketed, the photographer really took his time and it shows with the final photos. This all helped generate lots of interest and allowed us to find a buyer very quickly.PositiveResponsiveness, Quality, Professionalism, Value
Hi Dominic, So lovely to work with you, and thank you for your review! Boardwalk
5/5
GoogleJosh is a great guy: genuine, likeable and works hard for his clients. He was my agent as a buyer and can't recommend him highly enough.
Hi Tom, Josh is a great member of our team, and we will be sure to pass your feedback over to him! Boardwalk
5/5
GoogleAll in all, a positive experience using Boardwalk to sell our property, and purchase our onward. Debbie and Michael (+ a few others here and there) at different periods in the process kept us informed and helped us through some stressful moments and we are really happy to have got there in the end! Thanks all
Hi Matt, Buying and selling a home can be stressful, but we aim to make it as stress-free as possible, so reading your feedback is great! Thanks so much for taking the time to leave your five star review. Boardwalk - Bristol Estate Agent
5/5
TrustpilotRhia and Alicja were great
Rhia and Alicja were great; super helpful and responsive. They aided our smooth and quick purchase of our property :)
5/5
GoogleWe recently had a viewing with Adam in Bristol, he did a good job of showing us around the property, was very knowledgeable and took the time to answer our questions.
Hi Olivia, Thanks so much for your feedback, the Boardwalk team and Adam in particular are really appreciative of you taking the time to leave your review! Boardwalk - Bristol Estate Agent
5/5
GoogleA great experience with Boardwalk when buying a property listed by them. Alicja in particular was really helpful liaising with the vendor on our behalf and everyone got to exchange. A very professional, understanding, and pleasant experience all round.
Hi Steve, Thanks so much for taking the time to leave this feedback for Alicja, it's great to read! Boardwalk - Bristol Estate Agent
5/5
GoogleI'm really impressed with Josh's professional approach from the very beginning. He took time to come over and he provided well justified valuation. Generally speaking, i don't like dealing with any estate agents (to say the least) but i am pleased to say after liaising with Josh this may change :). I will definitely contact him back whenever we decide to sell our property. Many thanks for help!PositiveResponsiveness, Quality, Professionalism, Value
Glad we've been able to change your mind, and thanks so much for leaving your review! Boardwalk
5/5
GoogleVery impressed with our experience, we felt looked after and well informed the whole way through the process. Thank you to Debbie, Josh and Tim.
Hi Amy, Thanks so much for your lovely review! Boardwalk
5/5
GoogleExcellent service. The viewing was very helpful and provided a lot of knowledge of the property. The post offer service was fantastic, with quick responses and contact with solicitors to keep the process moving. Highly recommended.
Hi Ian, Thanks so much for leaving your review, our team really appreciates it! Boardwalk - Bristol Estate Agent
5/5
GoogleJosh was our contact at Boardwalk during our property search. Knowledgeable and professional throughout. To his credit this continued when we didn't end up proceeding due to external circumstances.PositiveProfessionalism
Hi Thomas, Thanks so much for your review, and we hope you found your dream home! Many thanks Boardwalk
5/5
GoogleThe team are fantastic. Ellis in particular who helped us through our sale, is both excellent at his job and made us laugh, putting us at ease when we needed it. Huge recommend.
Hi Stuart, Our team work hard for our clients, so it's brilliant we were on hand to help! Thanks for leaving your review! Boardwalk - Bristol Estate Agent
5/5
GoogleJosh has been great in getting our sale agreed and ensuring the smooth running of the marketing. We really appreciated his honest and down to earth approach, thanks so much!
Hi Rhiannon, Thank you so much for taking the time to write your 5 star review. We will be sure to pass your kind words over to Josh! Many thanks, Boardwalk
5/5
GoogleI chose Boardwalk based on their good reviews, their style, their competitive selling rates and great costumer service. It has been a long journey for me, hopefully coming to an end within the next few week! Staff at Boardwalk have been approachable, helpful and professional throughout. I would recommend their service and would ask for their help again in the future :) (Source : allAgents)
Hi Laura, Thanks so much for leaving your review! Boardwalk
5/5
GoogleWe were very impressed by Josh's style & attitude when he came out to value our home. He put us at ease with his professional and confident manner. Since selecting Boardwalk to manage our sale, all communication has been excellent. The team are quick to respond to any queries and have been active in progressing things along. I would highly recommend Boardwalk to any prospective sellers/buyers out there.PositiveResponsiveness, Quality, Professionalism
Hi Emma, We will be sure to pass your kind words over to Josh, thank you for your review! Boardwalk
5/5
GoogleWent out of their way to accommodate a last minute viewing out of hours. Thank you Joshua for all of you efforts. Highly recommended.
Hi Daniel, Thanks so much for leaving your review! Boardwalk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.
Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.
