Trusted Agent profile

Boardwalk Property Company reviews

β˜…β˜…β˜…β˜…β˜… Excellent

810 reviews across 3 platforms

13 Harbury Road, Henleaze BS9 4PN

Boardwalk Property Company's Henleaze office at 13 Harbury Road is rated 4.9 out of 5 across 810 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

672

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Trustpilot logo

104

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Boardwalk Property Company Henleaze

OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.

Awards

Trusted Agent 2026 results for Boardwalk Property Company. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Google

Ema was fab! Made us feel really at ease during our viewing, answered all our questions and came back to us promptly via email with the ones she couldn’t answer on the spot! Couldn’t ask for more in an estate agent, the initiative with FED was also a lovely touch to encourage us to explore locally πŸ™ŒπŸ»β­οΈ …

Shannon Β· 22 March 2026

Agent replied Β· 22 April 2026

Thanks so much Shannon!

5/5

Google

We had a very good experience selling our house with Boardwalk from start to finish. The original valuation from Ester was as we were expecting and her advice was very clear. The process was kept extremely well managed by Laura the Sales …

Harrison Β· 22 June 2026

Agent replied Β· 22 June 2026

Thanks so much Harrison!

5/5

Google

My viewing and meeting with Elisa was a dream. I have found the entire outfit at Boardwalk to be friendly, considerate and super helpful at every turn. A class act. Many thanks to you all. Dee Sadler. 🌻

Dee Β· 22 July 2026

Agent replied Β· 22 August 2026

Thanks for your review Dee!

5/5

Google

I couldn’t have asked for a better agent to sell my flat! Martin Timms was switched on and always delivered consistent and clear communication throughout. He was also a great listener at every stage of the selling process and guided me through difficult decisions to make sure they felt more manageable . I’ll be hiring Martin again without hesitation when we next sell. Highly recommend!

Natalie Β· 22 August 2026

5/5

Google

Chris did a great job helping us sell our mother's flat. Communication was great throughout and we felt completely supported at all times. There were various complications during the sale due to the nature of the property and Chris always …

Jessica Β· 22 June 2026

Agent replied Β· 22 June 2026

Thanks Jessica, we really appreciate your review!

5/5

Trustpilot

The human face of estate agency

This is estate agency without the fakery! No smarmy sales talk. You even get assigned someone to liaise with every step of the way unlike some more faceless agencies. Ruby Pomphrey was a reassuring and knowledgeable contact who even arranged and mediated a zoom call with my buyers! Boardwalk break the mould in the best way possible!

Jamie Β· 20 February 2026

Agent replied Β· 11 June 2026

Your review means a lot to our team, so thank you!

5/5

Google

We had a great experience with Boardwalk and would highly recommend them. Mike was our sales advisor, and helped us all through the process of getting our house on the market so we could make an offer on the property we had found. He …

Emma Β· 22 May 2026

Agent replied Β· 22 June 2026

Thanks so much Emma!

4/5

Trustpilot

Thank you Boardwalk for a mammoth move!

Thank you to Chris P, Nick, Ruby, Cameron & Co at Boardwalk for supporting us during what turned out to be a very long, long process of selling our flat and buying our house. There were lots of ups and downs due to our buyers pulling out (twice!), and Chris particuarly was great at sorting things, chasing info when needed, and ultimately guiding us through an incredibly stressful time. They all put in a lot of time and effort into a move that was trickier than most, and still endeavoured to keep us updated so we knew what was what. A big thank you guys 😊

Emily Β· 29 April 2026

5/5

Google

I’ve had a fantastic experience as a buyer with Boardwalk, and particularly Martin who I viewed the house with. Martin has been professional, approachable, considerate, a great communicator and completely reliable. All qualities you want …

Katherine Β· 22 July 2026

Agent replied Β· 22 August 2026

Thanks so much Katherine!

5/5

Google

We had the pleasure of being shown around three homes by Annabel and, of all the estate agents I’ve met, Annabel stands out by far. She’s warm, positive and genuinely made us feel like she had our best interests at heart. She took the time to talk us through each property, and we never felt like she was rushing us or just trying to get us in and out. We’ve now found our first home, and we have Annabel to thank for it! ⭐️

Sophie Β· 15 August 2026

Agent replied Β· 22 August 2026

Thanks so much for your review!

5/5

Google

Elisa has been consistently helpful, informative and great to deal with for me as a buyer. She knows the local market well and has been proactive in keeping me in the loop when suitable properties come up. Shes a great communicator, which has made the process feel straightforward and well managed πŸ˜ƒ …

Tom Β· 6 March 2026

Agent replied Β· 20 March 2026

Thanks so much Tom!

5/5

Google

We purchased a property through Boardwalk. As a buyer in the housing market, you sadly become accustomed to the hot air and noise offered by most estate agents. Boardwalk absolutely was not that. Our first viewing with Jamie-Lee was …

Matt Β· 8 June 2026

Agent replied Β· 22 June 2026

Thanks so much Matt!

5/5

Trustpilot

Fantastic Experience with Boardwalk

We did extensive research before choosing an estate agent to sell our property in central Bristol, and it absolutely paid off. Boardwalk consistently came highly recommended across forums like Reddit and other online reviews, and now we understand why. We were supported by an excellent sales agent (thank you, Mike), who provided clear, honest guidance on market conditions and helped us secure a buyer within around six weeks. Chris was outstanding in managing the sales progression, especially at key pressure points and when dealing with last-minute complications from the other side. We genuinely couldn’t have asked for a better team. Professional, responsive, and effective throughou. Thank you, Boardwalk.

Katy Β· 9 April 2026

4/5

Trustpilot

Fantastic selling, weaker sales progression

For the most part our experience of Boardwalk was incredibly positive. Our estate agent Ester was 5 stars and genuinely was the best we've ever worked with after spending a prolonged period of buying and selling properties over the past few years with several estate agents from various companies. Ester's communication is above and beyond and I genuinely doubt you'll find a better estate agent. From her alone the premium you pay for Boardwalk is worth it.

Tom Β· 29 April 2026

5/5

Trustpilot

Exceptional Service

When my brother sadly passed, I was tasked with selling his home. I was emotionally very attached to this property, as it was previously my parents home and the home that my brother and me grew up in. I needed someone who would be sympathetic to my feelings. The very first time I came into contact with Boardwalk Property Co, I spoke to Elisa and I immediately new that she was exactly the right person for me to work with. She instantly put my mind at rest and walked me through the process. She was very enthusiastic about the house, but I never felt pressurised. She worked extremely hard get the maximum number of viewings. She also called me regularly and kept me up to date with progress. The house is now under offer and will hopefully complete in a few weeks time. I couldn't have wished for a better agent and I am very glad that I chose Boardwalk. Well done Elisa and everyone at Boardwalk.

David Β· 31 March 2026

5/5

Google

Ella has been brilliant at helping us with our ongoing house search, finding options that are tailored to our needs, both obvious choices and wildcards. We've really appreciated her help!

Julia Β· 8 August 2026

Agent replied Β· 22 August 2026

Thanks so much for your review Julia!

5/5

Google

Josh and my progression agent Ruby at Boardwalk were absolutely wonderful in helping me with the sale of my period property. It was an amazing property though complex and I always felt that Josh truly believed in its potential and that that was fed through in their marketing. They never lost impetus in their efforts and worked tirelessly and were wonderful in liaising with the buyers on my behalf. I'm extremely grateful to them and the whole Boardwalk Team. I definitely recommend them. Thank you.

Kevin Β· 22 July 2026

Agent replied Β· 22 August 2026

Thanks so much for leaving your review!

5/5

Trustpilot

Flawless from start to finish

Flawless from start to finish - when searching for a house, Cameron and Martin were very helpful and made me feel confident that I was making the best choice. The focus is always on what's best for you - I never felt pushed into anything, and communication was always clear and friendly. Me and my partner were particularly looking out for Boardwalk listings - always great places, you seem to be selective!

Oscar Β· 26 May 2026

5/5

Google

Tom Bolshaw and Chris Palmer were exceptional from start to finish. Tom set the tone early on with clear, thoughtful market analysis and a realistic timeline that helped us understand exactly what to expect. He was approachable throughout and never made our home feel like just another transaction, his friendly, human approach made a real difference. Once the sale was underway, Chris took the reins and quietly made everything happen behind the scenes. He was on top of every query, always one step ahead, and consistently kept the process moving without ever making it feel stressful. Both Tom and Chris were only ever a message away, guiding us through each stage with efficiency and genuine care. They are incredibly knowledgeable and clearly understand their customers well. We felt supported, informed, and looked after from beginning to end. We couldn’t have asked for a better team. Big thanks from Matt & Marta.

Marta Β· 19 March 2026

5/5

Trustpilot

Friendly and experienced team

Cameron and Ruby were super helpful during our house sale. From start to finish Cameron was responsive and helpful. The team took the time to get to know us and our property so that they could present accurate information to the potential buyers. We would recommend Broadwalk to friends and family.

Lou Β· 13 February 2026

Agent replied Β· 11 June 2026

Brilliant to read your review, thank you!

5/5

Google

Our experience with Boardwalk was great, from the moment we booked a viewing onwards. Chris was our contact there once we'd started progressing and he held our hand through the complicated moments and out the other side, including after the completion. Would recommend.

Jon Β· 15 April 2026

Agent replied Β· 22 April 2026

Thanks so much for taking the time to leave your review!

5/5

Trustpilot

We had a fab experience using Boardwalk…

We had a fab experience using Boardwalk to sell our home. Rhia got our listing sorted and viewers through the door in days, keeping us immediately informed with potential buyers and offers. Laura was our Move Manager and managed the whole process really well. Both Rhia and Laura were super easy to get hold of and really helpful throughout the process, would definitely recommend Boardwalk to anyone looking to sell!

Lizzy Β· 18 May 2026

5/5

Google

Emma was really friendly, informative and thoughtful showing us around the house - unhurried, giving us plenty of time to look and think over pros and cons. And a free cup of coffee at Loaf too! Thankyou

Sarah Β· 22 May 2026

Agent replied Β· 22 June 2026

Ema is a real gem isn't she! Thanks for taking the time to leave your review!

5/5

Google

From the initial viewing onwards, Elisa has been outstanding. She has been a pleasure to deal with throughout and has consistently gone above and beyond to keep the purchase moving forward. Would recommend Broadwalk.

Joseph Β· 8 June 2026

Agent replied Β· 22 June 2026

Thanks so much Joseph

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Boardwalk Property Company

How many reviews does Boardwalk Property Company have?

Boardwalk Property Company's Henleaze office has 810 reviews across three platforms: 672 on Google, 34 on Facebook, 104 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Boardwalk Property Company's rating?

Boardwalk Property Company is rated 4.9 out of 5 across all 810 reviews, and 4.9 out of 5 on Google from 672 reviews, checked 9 October 2026.

Has Boardwalk Property Company won any awards?

Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.

Where is Boardwalk Property Company's Henleaze office?

Boardwalk Property Company, 13 Harbury Road, Henleaze BS9 4PN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.