Orchid Estate Agents Hemel Hempstead reviews

★★★★★ 5/5

Google

We cannot recommend Orchid enough! We had five properties in our chain and the other agents weren’t a patch on Orchid. Jacob kept us informed everyday and never once didn’t reply to messages. After sales is such an important part of buying / selling a house, I’ve moved many times and Orchid are definitely the best!

Emma · 30 December 2023

★★★★★ 5/5

Google

Jacob has been nothing but wonderful during our house sale. From our first meeting Jacob was both professional and personal. His experience, expertise and charismatic personality made the whole process seamless. He has overseen our sale right from the start and has been an integral part of the process every step of the way. House selling can be stressful but not with Orchid Estate Agents and Jacob, he maintained constant communication with regular updates and advice. He really made the process as smooth as possible and we would highly recommend Jacob & Orchid Estate Agents. Thank you Jacob.

Deirdre · 28 May 2024

★★★★★ 5/5

Google

Very impressed with the friendly and professional team at Orchid Estate Agents from start to finish, Jacob kept us informed throughout the sale of my late mothers property. I would definitely recommend Orchid Estate Agents.

Jenny · 14 December 2025

★★★★★ 5/5

Google

Jacob wasn't our Estate Agent but he represented the seller of the house we bought. He always answered the phone and if he wasn't in, always rang back promptly. We had a more-than complicated process (nothing to do with the agents) but all of the agents involved were brilliant and answered all our queries whenever we had them. Jacob was empathetic and we felt like he really cared when showing us around properties. He would regularly update us when a property came on the market that matched our specific criteria and budget, and never sent us something that was totally wrong for us, which a lot of other agents tended to do. He seemed genuinely over the moon to have finally found us our dream home after almost a year of searching and we're so glad that he happened to represent the house that we have now since bought and moved in to. Thankyou Jacob, and to all potential clients - I can't recommend Orchid (and specifically Jacob) enough.

Scott · 28 April 2024

★★★★★ 5/5

Google

Cannot recommend Jacob highly enough. He made the whole process seamless with clear communication, fast responses and a friendly approach. Would definitely recommend for anyone thinking of selling their property.

Connor · 13 January 2026

★★★★★ 5/5

Google

Jacob was exceptional and highly professional, offering invaluable guidance to us as first time homebuyers in the Uk. Jacob remained consistently accessible throughout the process and despite encountering several obstacles, Jacob’s composure and expertise enabled us to overcome them effectively. We successfully exchanged contracts on Friday and I wholeheartedly recommend Orchids services. Thank you Jacob for providing an outstanding experience, even in the face of challenges.

Sean · 3 December 2024

★★★★★ 5/5

Google

Jacob was fantastic. Nothing was ever too much trouble. He kept us updated all the time. We would definitely recommend Jacob and Orchid Estate agents.

Jo · 17 February 2026

★★★★★ 5/5

Google

Our purchase was managed by Jacob. I met Jacob viewing a property I wasn’t keen on but he asked what sort of property would be of interest. This led to us purchasing a property that was ideal for my family and he also found a buyer for our property within 3 weeks of being advertised. Went above and beyond to support us and get the deal through; highly recommend.

David · 17 March 2026

★★★★★ 5/5

Google

I had a vision of what I wanted to downsize and the team at Orchid delivered exactly that..and much much more. They are friendly, courteous, empathetic, reliable and efficient. Shout out to Jacob in particular, he never wavered during the challenging times! I am now living the dream in my amazing new home, just down the road from my old house. Thank you Team Orchid!

CE · 24 October 2024

★★★★★ 5/5

Google

Highly recommend Jacob and the whole Orchid team. We chose Orchid over other estate agents as they promised a more personal touch and that is exactly what they provided. Jacob was always professional, helpful and made the whole selling process go smoothly. He kept us updated at every single stage and nothing was ever too much of an effort. Great service, thank you again.

Lucy · 26 September 2024

★★★★★ 5/5

Google

Jacob was incredibly professional and efficient when selling our property, we would not hesitate to recommend him to anyone buying or selling!

Ella · 13 January 2026

★★★★★ 5/5

Google

We had an absolutely fantastic experience with Orchid, thanks to Jacob. He played a pivotal role in both buying and selling our homes, and we couldn't be more pleased with his service. Communication with Jacob was consistently excellent, and he was always readily available to address any concerns or questions (even the most ridiculous ones! There were many!). Jacob provided us with a level of professionalism and quality that exceeded our expectations. We have no reservations whatsoever in recommending Jacob and the team at Orchid to anyone in the market to buy or sell their home. His expertise and dedication truly make the process seamless and stress-free.

Cannon · 1 October 2023

★★★★★ 5/5

Google

We cannot recommend Orchids enough, they are honestly absolutely fantastic to deal with. Jacob is very professional and kept us up to date with everything. We had a bad experience with an estate agent whilst looking to sell our house, an we know that a lot of them tell you what you want to hear, but Jacob was honest and very credible, and very approachable. We bought our house via Orchids, but I have every confidence that the experience would be just as good if we were selling with them. Thank you so much to them for everything they did. Paul + Lorna Rolfe

Paul · 27 August 2023

★★★★★ 5/5

Google

We can not thank Jacob and the Orchid team enough for their work on our house purchase. The process was calm, professional and they pro actively communicated with us throughout. Nothing was too much trouble and Jacob was always on hand to address any worries or progression queries I had. I would confidently recommend their estate agents to anyone looking to buy or sell and if we looked to move again in the future we wouldn't hesitate to instruct them as our estate agent.

Ashley · 27 August 2023

★★★★★ 5/5

Google

We highly recommend Orchid Estate Agents. From our first viewing of the property through to completion, Jacob was professional, proactive, reassuring and supportive. He went above and beyond to ensure the we were kept up to date and recommended excellent solicitors and surveyors. Thank you.

Nikki · 31 October 2023

★★★★★ 5/5

Google

Jacob has been a massive help in buying our home. Quick to respond and helpful advice about the home and local area

Nick · 14 December 2025

★★★★★ 5/5

Google

I had an excellent experience with Orchid Estate Agents. Jacob was incredibly helpful throughout the entire process, always reachable, and maintained perfect communication. Their professionalism and dedication made everything so much smoother. I highly recommend them to anyone looking to buy or sell a property!

Irina · 27 March 2025

★★★★★ 5/5

Facebook

I can't recommend Matthew and his team at Orchid highly enough. Matthew sold our apartment a number of years ago and then our House. They are extremely helpful and always give professional, honest advice. They go above and beyond and treat their customers like customers should be treated. I would never go anywhere else, Mathew is simply the best around.

David · 5 January 2022

★★★★★ 5/5

Google

Would absolutely recommend Jacob at Orchid! Great service and communication throughout. Very professional and demonstrated his knowledge and understanding of both the buying and selling process at every step. Reassuring and informative. 5 Stars all round!

Cam · 6 June 2025

★★★★★ 5/5

Google

Orchid’s in Hemel Hempstead have done an outstanding job for us during the marketing and selling of my fathers bungalow. They have acted tirelessly on our behalf even more so as our buyers lawyers very much tested our patience. I would highly recommend them and will use them again if the need arises.

Suzanne · 17 March 2026

★★★★★ 5/5

Google

We have just bought a house through Orchid which exchanged yesterday. We can't thank Jacob enough for everything he did for us, from making the offer to exchanging, he always updated us weekly. He went above and beyond this past week to push it over the line, and made a very stressful process run as smoothly as possible. We would highly recommend using Orchid to all of our friends. Thank you so much.

Vicky · 27 August 2023

★★★★★ 5/5

Facebook

Thanks Jacob for all your help throughout , much appreciated , highly recommend orchid estate agents .

James · 25 November 2025

★★★★★ 5/5

Google

I am absolutely THRILLED we chose Orchid for our sale. They are fantastic estate agents. Jacob was incredible from beginning to end. Communication has been perfect, and we always felt Jacob was on our side, making things happen and moving the process along as quickly as possible. He made it all feel very easy for us. Thank you Jacob and the Orchid team! I'd choose you again in a blink!

Lizzie · 27 August 2023

★★★★★ 5/5

Google

Jacob and the team at Orchid are excellent. We purchased through them and it was a great experience. They were knowledgeable, actively engaged and did everything they could to move things along smoothly throughout. I would highly recommend to anyone considering a purchase or sale through the Boxmoor branch

Adrian · 5 October 2024