Trusted Agent profile · Hemel Hempstead
★★★★★
357 reviews across 1 platform
45 St. Johns Road, Hemel Hempstead, HP1 1QQ
David Doyle Estate Agents's office in Hemel Hempstead, at 45 St. Johns Road, is rated 4.4 out of 5 across 357 reviews on 1 platform, including 357 Google reviews rated 4.4.
Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
5/5
GoogleThese guys cannot be faulted. They were superb at every stage and a massive thank you to Charles for his tireless effort and extra hours (not to mention patience) in ensuring the sale went through. Would highly recommend to anyone selling in the Hemel area.
Thank you for your review. We hope you are settling in well in your new home. Thank you for your assistance during the transaction. Your input was appreciated.
5/5
GooglePleased with how they handled sale of house,would recommend
Hi James, Thank you for the opprtunity to sell your property and we hope you are settling well in your new home. Regards, Charles & Steve
4/5
GoogleVery happy with the communications before, during and after the process of selling our property. Many thanks to Charlotte for continuously chasing all parties and keeping everyone updated!
Your comment has been passed onto Charlotte, Mathew, thank you for taking the time to leave us a review. We were very happy to help you and wish you well in the future.
5/5
GoogleDavid Doyle were incredibly helpful throughout our home purchase process. Matt was especially helpful in arranging the viewings and giving us regular updates on the sellers and the property. I wouldn't hesitate to recommend them to anyone.
Thank you very much for your review. We were pleased to help you and hope that you will be very happy in your new home.
1/5
GoogleTotally unprofessional . I have viewed a house i like it and i ask for second viewing and ask them to allow as more time so i can check the property. First time they allowed me 10 minutes to see the property they allowed me 15 min 😤 is not what i meant when i ask for more time to see the property. The agents....awful they never know simple questions when you ask , they gonna tell you is the first time for them in the house . Them you email them with the questions... never reply back I'm so sorry for those sellers Exactly what i saying above until ... unprofessional they reply afterwards rather then telling you this when you do the viewing maybe i could put a bigger offer
Hi Ionut, I will share the same reply with Ana Maria, your partner, who has also left a review. I am sorry to see your feedback, we certainly would not want you to be left feeling dissatisfied with the contact you had with the office. We do aim to give every purchaser the same opportunity when looking to purchase a property and I believe you viewed the property for the first time 05/09 and again 12/09. On this occasion, there have been several purchasers that have acted extremely quickly to avoid disappointment. I understand you had some questions and wanted a third viewing. The vendor had 16 viewings and 6 offers for the property. The vendor asked us to cease further viewings and cancel all of those that were booked and not to covet any further interest in the property. We at David Doyle do wish you the best for your onward move and hope that you can secure a property soon. We do take on board the feedback we receive as we know moving house can be an emotive time. Managing peoples disappointment is often a more important role than how we deal with those successful in securing a property. For that reason I thank you for taking the time to leave your thoughts.
1/5
GoogleI have been looking at this house and was interested in it . I sent some questions in which I never got any answers back from the agency. This morning said house went under offer. Thanks david doyle for wasting my time . Bunch of unprofessional & unresponsive agents . Going to use this space to clarify some things . I do understand that the sales market is moving fast and more people can put offers in on a property. The way your agents have acted though is definitely unprofessional from start to end. We only needed a third viewing because your agents have rushed the 2nd viewing for us. Would they have bothered to reply my emails (2 I sent out) or even let me know that the property has gone rather than just bluntly ignoring me I would have probably felt a little bit different about this situation and would have carried on trying to buy properties from you as quite honestly you have quite a lot of them and a few other that we like. . However given the above I will pass any property advertised by your agency at all costs even if that means loosing out on houses that we like & possible longer term for us on the market.NegativeResponsiveness, Professionalism
Hi Ana, I will share the same reply with Ionut, your partner, who has also left a review. I am sorry to see your feedback, we certainly would not want you to be left feeling dissatisfied with the contact you had with the office. We do aim to give every purchaser the same opportunity when looking to purchase a property and I believe you viewed the property for the first time 05/09 and again 12/09. On this occasion, there have been several purchasers that have acted extremely quickly to avoid disappointment. I understand you had some questions and wanted a third viewing. The vendor had 16 viewings and 6 offers for the property. The vendor asked us to cease further viewings and cancel all of those that were booked and not to covet any further interest in the property. We at David Doyle do wish you the best for your onward move and hope that you can secure a property soon. We do take on board the feedback we receive as we know moving house can be an emotive time. Managing peoples disappointment is often a more important role than how we deal with those successful in securing a property. For that reason I thank you for taking the time to leave your thoughts.
1/5
GoogleCharles at David Doyle is an absolute nightmare! They have great listings but I’d never use them again. They have the worst communication, Charles helped me to reserve a house then, made me miss the Help To Buy deadline. Then when I was sorting out my mortgage he gave the house to someone else without a care in the world. He didn’t even have the audacity to inform me! Ever since he’s been ignoring me, I had to find out through a secretary!NegativeResponsiveness, Quality, Professionalism
Hi, To add some context to your review Your original offer was made 14/12/20 and the help to buy expired 15/12/20. The reservation form was sent 14/12/20 for yourself to complete your Help to Buy application. You were at the zoo that day with the children. When checking back in, you had not made your application. We negotiated a figure for you to purchase without Help to Buy. We then chased by email 02/02, 05/02, 19/02, 23/02, 01/03 and 03/03 and by phone 02/02,11/02, 18/02, 23/02. An email stated 03/03 that the owner was re-marketing the property to which there us no reply. Your email 06/05 took us somewhat by surprise as no contact or chases had been returned in 3 months. Understandably the seller sold the property to another party.
5/5
GoogleWe have just sold my mothers bungalow through David Doyle’s Boxmoor office and they have been professional and very pleasant to deal with. They have worked hard to get viewings for a small bungalow with a niche market, through the troubled times of brexit and COVID when a lot of the prospective buyers would be reluctant to begin the house buying process. They have been helpful through the hiccups experienced with our chain and kept in contact with various solicitors and kept us informed. Thank you.PositiveResponsiveness, Professionalism
It was a pleasure to be able to help you and thank you for leaving a review. It is appreciated.
4/5
GoogleI felt the marketing of my house was done professionally. However communication from the sales team was not good. I would estimate I only had feedback following viewings of my house in less than a quarter of instances. At least 4 times when `I asked to speak to particular members of staff I got no response. I never knew what prospective buyers were saying about my house. Once an offer had been made and accepted the 'progress chaser', was excellent. She did her best to keep me informed and help me to understand issues arising during the sale process.PositiveQuality, Professionalism, Value
Thank you very much for leaving us a review. Your comments have been noted. If we ca help you again in the future, please do contact us.
5/5
GoogleEasy to use estate agents knowledgeable of local areas and happy to work with sellers in the most difficult of circumstances.
5/5
GoogleCharlotte and the team were fantastic . Charlotte kept us up to date throughout the whole process . Highly recommend David Doyle’s Estate Agents .
It was our pleasure to be able to help you, Joseph. We thank you very much for your comments and wish you every happiness in the future.
5/5
GoogleMatt and the team were so helpful in arranging viewings and ultimately in securing my new home. Thanks so much guys!
4/5
GoogleCharlotte has been very helpfull and has made a lot of effort in order assist in the purchase of the property thank you
We will pass your comment on to Charlotte, Semeli. Thank you for taking the time to leave this review. We wish you well in your lovely new home.
5/5
GoogleI contacted David Doyle because they were the local agents for the area that the property was in and had good reviews. They valued the property, gave good advice and within 1 day of producing their very professional sales brochure of the property, I had an offer which after some negotiation managed by David Doyle staff , I accepted. This was a challenging sale as it was held up initially by the pandemic, but the staff were good with communication. I had 2 very minor issues. Firstly, the agreed commission was not reflected in the sales document and I had to go back to them to have this amended. The second was that some of the communication that should have been between the buyer and my solicitor was directed through me, which was not always convenient. However, in very challenging times, David Doyle staff got the property sold with very little delay. Well done!PositiveQuality, Professionalism, Value
Thank you for your review, we value all feedback. We were very pleased to be able to help you and should you require assistance i the future, please do contact us.
5/5
GoogleI’d like to thank Aedine and Penny for being extremely helpful during a difficult time, they helped make my house move a lot less stressful and were a pleasure to deal with - thank you.
Thank you for your review and we hope you are well.
5/5
GoogleThe team at David Doyle were, without exception, excellent when we decided to sell our 4 bed detached property in Hemel Hempstead. From the very beginning to the final completion each chapter of the sale was fully guided and advised. Unfortunately when we wanted to move the general market had taken a bit of a downturn however with their advice we managed to sell our house and buy our new dream home in Devon. Would I recommend David Doyle... Absolutely, without any hesitation.
1/5
GoogleDo not touch this agent. If I could post 0 stars I would. The staff are inept and not interested in selling your house. You never get feedback after viewings, half the time viewers didn't turn up, we were not notified of this, we constantly had to chase them, they are unprofessional, we stayed with them for a few months until our contract expired and then went to Your Move, where we received excellent service from Shaz and sold our property very quickly and smoothly Following on from my initial review of this inept company, they have decided to respond with yet more lies! Seemingly they are disappointed in the manner of my review, well here's the thing, as a paying customer I was beyond disappointed with the service that they provided, or rather didn't provide!, you never get updates following on from viewings, most of the viewers never showed up, yet there was never any common courtesy from David Doyle to inform us of this, despite several phone calls and chasing emails. In hindsight, I am happy that they did not sell our property as it meant that the excellent agents Your Move did and they are worthy of the commission. I would strongly suggest that you try them instead
Dear Alison, I hope you are settled in Scotland and we wish you the best. I am sorry that you have been left disappointed with the service you received from us 2 years ago. I can see that you sold your property for £450,000 after advertising for a lower amount. David Doyle’s did achieve a higher offer of £455,000, 6 months prior to your move, which you rejected. This may have been due to bad timing for you, but this offer is not reflected within your review. It is disappointing that your thoughts on our service led you to move to another agent and I am sorry that meant you had to inevitably accept a lower price and wait an additional 6 months to move.
5/5
GoogleAndrew came to do a valuation and in short I was very impressed. I was taken through the process of how he would work out the value of the house. I was also impressed with the preparation he took, by getting google street and aerial views to help preview my location and view from the street. This was very comprehensive, taking into account actual property prices sold in the last few months, from the same postcode, with similar houses. We talked about why certain houses sold, which ones went for over the asking price and why some didn’t. We also talked thoroughly about what aspects of my house was desirable, the things that matter and things that people can see through. Absolutely not a 5 minute finger in the air valuation. With this experience, I have no doubt that if you selected this agent, their commitment to selling your property will be second to none.
Thank you very much for your review and should you require any assistance in the future we would be happy to help.
5/5
GoogleDavid Doyle were fantastic, from getting the property on the market right the way through to completion of the sale, they have a great team who are not only brilliant at what they do but are very proactive in doing so. Once you have sold your property your buyer needs to deal with the agent you have chosen to get through to completion quickly and efficiently. David Doyle offer an amazing after sales service that simply isn’t offer by other agents.
Thank you very much for your review. We wish you every happiness in your new home and would be happy to help you again in the future.
5/5
GoogleDavid Doyle were brilliant from start to finish. Especially when we were close to exchanging, Nicole from their progressions team was brilliant at liasing with our buyer and the rest of the chain, providing updates and pushing everything through as much as she could. She was really easy to chat to and felt like an agony aunt at times as it was the most stressful time of my life! She has the patience of a saint! I'd 100% recommend David Doyle to anyone I know who are looking to sell.
It's always a pleasure for us to help in any way we can. Thank you for your review and we wish you all the best in your new home.
5/5
GoogleWithout question the best estate agent in Hemel Hempstead. Used them several times over as many years and always found them to be responsive , professional and good value as well. Recently sold my flat in the old town on Heather Way and it was sold very quickly and the process chased through by DD staff very efficiently. Thanks.
Hi Marty, it's great for us to see clients more than once. We pride ourselves on doing a good job and when people return to use our service again, we know we have achieved this. Thanks so much for your loyalty.
5/5
GoogleAmazing estate agents. We purchased our first home and the team were patient and answered all our questions. Quick response times and ensured all parties were kept in the loop. Highly recommend
5/5
GoogleKicked off with Andrew, then Matt, then Louise, then CHARLOTTE, then Steve, then Jordan, then George, Lorraine, Alison, Anna, Bruce, (forgive us if we didn't drop your name here)....the entire team was awesome. We felt like a real family walking us through every step of our journey. Well done team for all ur efforts and muchas gracias!! 😊
Such a lovely review to receive! Thanks so much, Koby. It was a pleasure for the whole team to be able to help you and we wish you every happiness in the future.
5/5
GoogleI couldn’t recommend David Doyle more! Every member of the team we dealt with was an absolute pleasure and genuinely interested in helping us achieve our sale. Communication was excellent and consistent and viewing feedback was detailed and helpful. If you want to find an estate agent who goes the extra mile DD are hard to beat!!
Hi Sarah, Thank you so much for this great review. Helping to sell your property was our pleasure.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
David Doyle Estate Agents's Hemel Hempstead office has 357 reviews across 1 platform: 357 on Google.
David Doyle Estate Agents Hemel Hempstead is rated 4.4 out of 5 across all 357 reviews, and 4.4 out of 5 on Google from 357 reviews.
David Doyle Estate Agents Hemel Hempstead, 45 St. Johns Road, Hemel Hempstead, HP1 1QQ.
