David Doyle Estate Agents Hemel Hempstead reviews

★★★★★ 5/5

Google

I cannot thank David Doyle enough for an extremely stress free and efficient house sale. I have been involved many times with the sale and purchase of houses over the years and David Doyle's handling of the marketing and sale of my Mother's house was excellent. I would certainly use them again.

John · 17 October 2023

★★★★★ 5/5

Google

This was our 3rd move with David Doyle - each time we've found that they provide a professional service, an accurate evaluation for our sale, and they have an excellent knowledge of the local market. They have also been really good at communicating, and proactive in keeping the chain moving. We would recommend them without hesitation.

Paul · 14 June 2023

★★★★★ 1/5

Google

Horrible experience! We have forwarded an interest in a property and we had to wait for two weeks for the landlord to pick between us and another applicant. He would postpond the decision several times while our Plan “B’, “C”, “D” were off the market. If you like a property, you cannot make a deposit and take it of the market straight away. This gives others a chance to come in the last minute and take it of your hands.

Ivan · 15 June 2018

★★★★★ 1/5

Google

Contacted them to let out my house. They were the company which offered the best service at the time. When I engaged them, I stated that I required a quick turnaround as I would have to start paying council tax in a month. Now I didn't expect it to be quick due to the time of year but I was assured that the house would be let out very quickly and told that it was certain it would be let by the date stated. In two months I had two viewings. I was informed of the appointment by text so was aware. I would then hear nothing about what had happened. After The second appointment, I called up to get feedback, speaking to one of the staff there who told me there was news on the appointment. It took me a week to get an answer, with promises of calls back broken repeatedly. People also told me that hey would get the person to call back, then when chased I would be reinforced that the person actually wasn't in the office working that day. Messages passed to the manager when I explained I had been waiting for several days were also ignored. When I eventually spoke to the lettings agent he confirmed without my asking that he had received all the messages and notes. He didn't say anything else. The news on my letting was that it was declined due to the distance from the station. At this I wonder because it is five minutes from a train station, and ten to another so I have to question the knowledge of the area. Based on the service I told him that I would be engaging another company, based on their lack of customer service. All I received were the normal platitudes; which didn't negate the fact that a quick phone-call with an update would have avoided this. Whilst they might have reasonable rates their customer services are non-existent.

Neil · 15 June 2018

★★★★★ 1/5

Google

STRESSFUL: Not sure what was up with Charles and the buyer, but Charles did cause a lot of stress by saying that my property is unsaleable if i don't purchase a £5K document to further extend the lease. Caused a lot of delay only because the buyer wanted to complete on its rental tenancy agreement and therefore took 5 months to complete the sale. WAS DAVID DOYLE working for the buyer or me the seller? Absolutely unprofessional, will definitely not recommend.

Drena · 15 June 2018

★★★★★ 1/5

Google

After learning that information had been withheld regarding our purchase and that our situation was not expressed to our vendors I feel that the sales progression team at David Doyle is deceiving, sly and disappointing. From the get go every dealing I have had with this estate agent has been horrendous and I am shocked they are the leading estate agent in the area with such bad service. From someone valuing our property to put it on the market giving me nothing but an unprofessional speech about how they don't work on commission then never following it up (hence we went with flaggs who were incredible) to going to view the house we purchased again to have a look and the estate agent trying to sell it to us regardless of us already having bought the house (no research done whatsoever and rushed us out as he had another appointment but was already late to us) and to the inability to pass information on from Charles and Danielle in the sales progression team. We learnt that they had been lying to us and to their own vendors who actually refused to communicate with them in the end as they were so unable to work in a transparent manner. The fact the person ( I think his names Tom) doesn't even say bye when hanging up the phone is just simply unprofessional and rude. Coming from a background where customer service is key I can see the real problem with this company as a whole is their lack of empathy and ability to solve customer issues. Personally I am disgusted with them and the way they run their business. It is definitely quantity with David Doyle but not quality. Buying and selling can be a stressful time so if you want your estate agent to make your life easier I highly recommend you stay away from David Doyle. We were lucky enough to not use them for our sale but got lumbered with dealing with them for our purchase.

Chris · 15 June 2018

★★★★★ 5/5

Google

Thoroughly recommend this estate agent. I can wholeheartedly say that my experience during our recent purchase through David Doyles was a good one. Charles Stolen who predominantly dealt with the purchase was extremely professional, yet also delivered with a personal manner. Linked to Doyles, mortgage broker Kevin Hammond at Tudor mortgages, was also a pleasure to work with. Many thanks to both. Carol Hayes

Carol · 15 June 2018

★★★★★ 5/5

Google

We decided to use David Doyle Estate Agent's after being on the market for two months with another agency....our house was sold a week later! We also bought our new home through them. We were contacted by their After Sales Team so any queries we had with our sale/purchase, they would answer. We were really impressed with their service and have already recommended them to friends who are considering moving.PositiveResponsiveness, Professionalism

Nicola · 14 June 2021

★★★★★ 5/5

Google

I'm here to sing the largest of praises to Charlotte Parry of David Doyle! Absolutely INCREDIBLE!!! Thank you so much for everything you did for my mother and I, from the beginning, right up to the completion date! Especially giving the solicitors a kick up the &$#@! YOU'RE THE BEST! THANKS SO MUCH ⭐⭐⭐⭐⭐

Vanessa · 14 June 2023

★★★★★ 5/5

Google

We have used David Doyle 8 months ago after failing miserably with various other local estate agents. David Doyle Doyle clearly understood our situation i.e. being in the middle of two chains, and did all they could do including allowing direct contact with the buyer so communications were smoothly and all parts were informed at every step of the stage. I will continue to use David Loyde's in the future and I strongly recommend above and beyond any other Estate Agents.

Francisco · 15 June 2016

★★★★★ 5/5

Google

Excellent service. the sale was agreed with in 2 months of listing. The sales team in particular is very good providing feedback after every viewing.

H · 23 December 2024

★★★★★ 5/5

Google

Matt from David Doyle was a massive help in the purchase of my first house, I would highly recommend David Doyle Estate agents.

Hannah · 15 January 2025

★★★★★ 5/5

Google

This has had to be the smoothest move I've ever had in my life! The team at David Doyle were instrumental in that, with the sale moving quickly and effectively across the whole team with Tom and Magdalena in particular being instantly available and proactively pushing the sale through with the buyers. Really glad I chose David Doyle and would definitely recommend them!PositiveResponsiveness, Quality, Professionalism, Value

Peter · 11 January 2022

★★★★★ 5/5

Google

I have used this agency for the past few years whilst buying and selling properties and I am completely satisfied with their services however in this occasion I would like to give a special thanks to Aedine and Annie who were extremely professional and honest, knowledgeable and helpful through the whole process and beyond. Keep it up!

I · 14 June 2020

★★★★★ 5/5

Google

We used David Doyle to sell our home and were impressed with the service from the first meeting at our home in June. The attention to detail, communications and capacity to deliver is second to none in Hemel Hempstead. The floor plans produced along with the photography taken, brought our home to life and was key in our buyers finding somewhere they can now call home. A job very, very well done.

Adam · 14 June 2020

★★★★★ 5/5

Google

Brilliant at selling our property. Professional service and great communication, David Doyle are the best around. Don't use anyone else!

Martyn · 15 January 2025

★★★★★ 5/5

Google

I couldn’t have asked for a better service for the purchase of my first property. From day one, David Doyle were incredibly helpful and the communication was excellent. Matt in particular was amazing, he made the process simple and stress-free. Thank you!

Emily · 16 December 2023

★★★★★ 5/5

Google

Exemplary service and customer care. It is said that you can only tell how good someone is when you see how they perform under pressure... This team excelled through COVID19. No words will express my gratitude for this team completing a complex chain under COVID conditions and reaching a successful and timely conclusion ahead of a 2nd lockdown. Patient, dedicated, committed. Thank you all.PositiveProfessionalism

Elizabeth · 27 August 2021

★★★★★ 5/5

Google

We have had the pleasure in dealing with David Doyle for both renting and buying, over a six year period. The staff are just brilliant with their approach and are faultless in their customer service. We even dealt direct with Penny and Anthony and can see where the ‘down to earth’, proactive and professional company culture originates from. It has been a real pleasure in dealing with them all.

G · 14 June 2020

★★★★★ 5/5

Google

Can’t recommend these guys enough. The house was sold quickly and efficiently. The service was professional and efficient. Matt at David Doyle’s was so hands on and genuinely invested in the sale from the start to handover of keys House sold and completed in 4 months Outstanding service

Penny · 14 June 2023

★★★★★ 5/5

Google

Having sold our house in East Herts (so we were cash buyers) my wife and I were downsizing and seeking a new home in Dacorum. I circulated around 15 local estate agents with a detailed specification of our requirements. Only David Doyle and one other agent (who we were already known to) replied. David Doyle was the standout estate agent we dealt with. They sent us details only of properties which closely matched our requirements. They followed up by telephone (take a bow, Jordan) and sought to really understand our situation and what we were looking for. That we viewed many of their properties they sent us confirms how well they listened. Most of the viewings were conducted by Bruce who we found knowledgeable about the property we were viewing and gave frank answers. In the end, we bought a new build house direct from the developer. We felt guilty not to buy a property from David Doyle considering how hard they had worked to try and match our needs. If we were selling a property in Hemel Hempstead today, without a moments hesitation, we would select David Doyle knowing that no other estate agent would work as hard or as effectively to sell our property.

Canice · 14 June 2023

★★★★★ 5/5

Google

Viewings were prompt and flexible, communication during the coveyancing process was also goodPositiveResponsiveness

Peter · 14 June 2021

★★★★★ 5/5

Google

We recently bought our new house through David Doyle and found the whole team to be really professional, friendly and helpful. From Bruce who did our viewings to Steve and Matt in the sales team, to Nicole in the Sales Progressions team - they were all great and helped to keep everything moving. We're now in our dream house and couldn't be happier. Thanks all!

Madeleine · 14 June 2020

★★★★★ 5/5

Google

With the recent sale of our house I highly recommend David Doyle Estate Agents. From Aedine who valued our house to Matt who got a quick Sale and Magdalena who progressed the chain dealing with many complex matters and keeping communication going throughout. Altogether an amazing experience! A big thank you to the team!

Dee · 14 June 2022