Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMatthew, Magdalena and all the team at David Doyle were incredible when helping us sell our first property and facilitate the purchase of our second.
They are attentive, empathetic and give personal and professional help and advice. They are, without a doubt, the best Estate Agents in Hemel Hempstead. This isn't an exaggeration, they really are. They are the only Estate Agency that didn't pester us with irrelevant emails or calls because, I get the sense, they talk to eachother about their clients, which means that if you need help, any of the agents know of you, and your needs and wants are always cared for.
Thankyou to Matt especially, for always being a compassionate and calming voice when things out of everybody's control went wrong. We just about got it over the line and you were an integral part of the process. Thankyou.PositiveResponsiveness, Quality, Professionalism
Scott · 16 May 2024
Agent replied · 13 June 2024
Hi Scott, thanks for leaving a review and we will make sure to pass your comments on to Magdalena. We hope you will be very happy in your new home.
★★★★★ 5/5
GoogleHad a fantastic service from this Estate agents. My partner and I just completed on our first home in Hemel and we're delighted to say that their Sales progression team is fantastic there. Special mention to Magdalena who was always prompt and details in her responses.
Daemon · 14 June 2023
Agent replied · 13 June 2024
Thank you so much for taking the time to leave this review. You comments will be passed on to Magdalena and the team. We wish you every happiness in your lovely new home.
★★★★★ 5/5
GoogleOutstanding service from valuation to completion. Magdalena kept us informed of all developments. Without doubt the best agent in Hemel Hempstead.
Thank you David Doyle.
Paul & B
Paul · 3 September 2025
★★★★★ 5/5
GoogleIt was mine and my partners first home together and we’ve had an extremely smooth experience throughout, Nicola had all the answers to any questions, was efficient and happy to help, any emails were responded to promptly, leaving us feeling comfortable and in- the - know at all times, we were excited to move in, and within just a couple of weeks this whole process was complete, overall extremely happy, would recommend David Doyle and Nicola to anyone.
Amy · 8 August 2025
★★★★★ 5/5
GoogleIt’s not our first time working with estate agents, and all I can say is that they exceeded our expectations. Matt was absolutely fantastic, always reachable and brilliant communication. It always felt like we were a priority and nothing was ever too much to ask. Would recommend David Doyle in a heartbeat. They often say buying a house is stressful, but Matt made it as simple as possible. Thank you so much to the whole team.
Caroline · 14 June 2023
★★★★★ 5/5
GoogleThanks to the staff of this great estate agency. And a particular thank you to Magdalena, who was super patient and helpful. Buying a house can be stressful for vendors and buyers but for agents too, and Magdalena was professional despite the many queries she was asked that weren't in her remit, but se always helped. Thanks for helping us buy our first home.
Francesco · 14 February 2024
★★★★★ 5/5
GoogleOnce again Steve and the Team at David Doyle have successfully delivered the sale of my property. I have been very pleased with the service, their communication after viewings was good, they really worked very well for me. Thanks Team
Clive · 19 July 2023
Agent replied · 13 June 2024
Hi Clive, Thanks for your kind words. I hope you are settling well in your new home and do get in touch if you need us.
★★★★★ 1/5
GoogleAwful service, we went to look at a property and the lady who showed us around rushed us around and then said come let's go we need to go now, which we found very unprofessional and rude, another property we looked at with them the agent said they were open to offers then we was told they were not open to offers by someone else, so someone was not telling the truth, we put an offer in and heard nothing for days and then finally phoned us up only to talk rubbish about how they wanted more money basically trying to get a bidding war, Charles take for ever to contact, the company is so slow at selling and helping you to buy, do not trust this company with selling your property or buying a property.
Danny · 15 January 2024
Agent replied · 13 June 2024
Hi Daniel, The seller of the property was open to an offer but accepted £245,000 off an asking price of £235,000 after receiving multiple offers. The seller chose a first-time buyer at an offer £25,000 higher. The offer you made was £220,000 and at that time had a shared ownership property to sell that was not on the market. You subsequently offered £240,000 on another property that did sell for £277,000 to another buyer who again was in a position to proceed at the time of the offer. We are sorry you have been left dissatisfied with the service you received and wish you the best for any future move.
★★★★★ 5/5
GoogleI bought first property from David Doyle's, and I'm not sure if it was the pandemic and the surge of house purchases due to the stamp duty holiday, but the experience wasn't very good to be honest. Possibly due to the stress of buying the property, I was probably a bit short and nasty at times to the staff - sorry Charles!
Naturally when it came to selling said property, I used a different agent.
After being on sale for several weeks with this different agent, and having very little interest, despite building a fantastic extension and converting the garage, we thought.. Should we try David Doyle's? They've sold the house-can sell it again..
The experience of doing the brochure was seamless and very straight forward. The pictures looked great, and the pictures really provided a "true reflection" of the house and what it offered. Showcasing the extension we added, in all its glory! :-)
I am extremely pleased that I reached out, because after less than 2 weeks, we had multiple offers and we were able to accept an offer from a lovely couple who were buying their first home.
I would like to personally mention Matthew Stone, Charles Stoten and Magdalena - I know that if we ever need to sell going forward, we'll be using Doyle's first.
Will · 15 January 2024
Agent replied · 13 June 2024
Thank you Will, We really enjoyed working with you again and cannot wait to see what you do with the next property.
★★★★★ 5/5
GoogleHuge thanks to this great team who supported us through a stressful time! Matt, Steve, Charlotte with special thanks to Carly who kept us well informed of numerous developments when buying our dream house! Can’t recommend enough
James · 17 September 2023
Agent replied · 13 June 2024
Thank you James, We hope you are enjoying the home and that beautiful garden.
★★★★★ 5/5
GoogleHad a fantastic experience with David Doyle from start to finish. They were always available to take my calls and on hand when I needed any help or had any questions. It’s safe to say I’ll be using them again on any future sales.
Matthew · 11 July 2025
Agent replied · 9 September 2025
Hi Matthew, We look forward to working with you in the future. Your apartment was great and we are sure you will add your personal touches to your new home. Regards, Charles & Steve
★★★★★ 5/5
GoogleWe have dealt with David Doyle for a while and they have always delivered a great service. The lettings team on this occasion were fantastic, helpful and efficient. Would recommend.
Amore · 26 November 2025
Agent replied · 26 December 2025
We appreciate your feedback, and thanks for bringing your property back to us to find another tenant. Kind regards, Charles & Steve
★★★★★ 5/5
GoogleFirst class estate agents. Have handled two tricky sales for me (which other agents could not) and did so promptly and efficiently. Very professional and very impressed would recommend
Michael · 5 December 2025
Agent replied · 26 December 2025
Hi Michael, Thank you for using us to sell your properties, and thank you for your kind words. Regards, Charles & Steve.
★★★★★ 1/5
GoogleEmailed twice to view a property, no response both times. My partner called to arrange a viewing, they said they would confirm via email, they never did. Decided to look at properties from different agents instead.
M · 27 September 2025
Agent replied · 26 December 2025
Hi MB, I cannot, from your initials, find you on our system to discuss. If you could get in touch with me directly, i'd like to understand where we have missed a step on this occasion. Thanks, Charles
★★★★★ 2/5
GoogleBe aware of inflated valuation price to secure your custom. Within 2 weeks of having our property on the market, they suggested lowering the price. And across the 16 weeks they had our property, we reduced the price a couple more time and only got approximately 8 viewings in that time.
We have ended up getting an offer with another estate agent £55,000 lower than the suggested asking price of David Doyle within a week of being on the market with them.
They get 2 stars because I appreciated the effort Jordan, who managed the property, put in.
Carl · 17 May 2025
★★★★★ 5/5
GoogleMatt and the team were great throughout the entire sale process of our house. They were friendly and professional, and we found them to be the best in the area. Would recommend them to others.
Nicola · 17 September 2023
Agent replied · 13 June 2024
Thank you for your kind review Nicola, Matt and his team work extremely hard and appreciate your feedback.
★★★★★ 1/5
GoogleI was looking to purchase a commercial property that had planning permission to convert it into 2 properties. This property fitted my brief perfectly, I've been seeking a conversion development for over a year now, I was really excited when I saw this one come onto the market and was prepared to make a cash offer. I believe I spoke to Adam and requested to view the property, he told me he would get back to me once he's heard back from the landlord. Sadly he never followed through, I tried calling several times but each time he was busy and was told they would get him to call me back, which he never did. I went down to their office but a sign on the door said they wasn't allowing walk ins. Chasing them went on for about 3 weeks then I saw the property status change to "under offer". I was really dishearten by their lack of effort, communication and inability to follow up.
Edit update: I have changed my review from 1 to 2 stars as they have since been in contact and have apologised, saying I must have slipped through the net. I have been informed changes have been made so that this type of thing doesn't happen again. My communication will continue with them as they are keeping me informed about new offers. Although they have gone quiet again.
Hopefully as my relationship increases I can later improve my rating.
Edit update: 9 months on and they never did make contact with me again. I feel the only reason they previously made contact with me was to beg me to remove my negative review.
I have since purchased a couple of commercial to residential conversion using other estate agents in Hemel who have considerably better communication than Adam's efforts at David Doyle. Therefore I have changed my review back to 1 star.NegativeResponsiveness, Professionalism
Ben · 14 June 2022
★★★★★ 5/5
GoogleUsed the services DD for both sales & lettings. Downloaded a brief to Annie who looked after me on both occasions & can not fault the service that I received. Informative, great communication, prompt & an absolute pleasure to deal with. Will use again & highly recommend Annie to anyone looking on advise on a potential purchase /let.
David · 14 June 2020
Agent replied · 13 June 2024
Thank you for your kind words. We will be happy to help you again should you require assistance.
★★★★★ 5/5
GoogleWould like to thank David Doyle's for selling my Mums house I would especially like to thank Aedine, Steve and Charlotte who were very professional they kept us up to date on what was going on and made a difficult situation less stressful.
Thanks again Debra.
Allison · 14 June 2022
Agent replied · 13 June 2024
Hi Debra, You are welcome. Your thanks has been passed on and your comments are appreciated. We wish you well in the future.
★★★★★ 5/5
GoogleThis team at David Doyle are excellent. From arranging multiple visits to keeping us fully informed, I cannot thank you enough for your help in securing our first home. A special thanks to Matt & Magdalena for their support and efforts. Would highly recommend.
Rebecca · 9 October 2024
★★★★★ 5/5
GoogleAll members of the team were very friendly. They have valuable advice when needed and post sale were very helpful with pushing things through.
Ellie · 26 November 2025
Agent replied · 26 December 2025
Hi Ellie. Given how complicated the move was, your review is greatly appreciated. We know you're going to love your new home, and we can't wait to see what you do with it. Regards, Charles & Steve
★★★★★ 5/5
GoogleGreat team, who regularly kept in contact throughout the entire process and were pivotal in pushing through our sale as quickly as possible
Daniel · 5 December 2025
Agent replied · 26 December 2025
Thank you Daniel, It taking longer and longer for transactions to go through if they arent pushed. We are very pleased you was happy with the service you received. Regards, Charles & Steve
★★★★★ 5/5
GoogleI am very happy with service, they done fantastic job from start to finish. I will recommend to friend and family.
Charles has been pleasure dealing with you.
Best regards
T Krasniqi
Tony · 19 July 2023
Agent replied · 13 June 2024
Hi Tony, You bought a beautiful house and hope you are well and settled. Thank you for your kind review.
★★★★★ 5/5
GoogleFriendly , professional, efficient, making the process so much easier
Gary · 16 March 2026
Agent replied · 16 April 2026
Thanks, Gary. We hope you are keeping well, and we appreciate you entrusting us with your property to sell. Regards, Charle & Steve
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