Trusted Agent profile · Hemel Hempstead
★★★★★
539 reviews across 2 platforms
57, Marlowes, Hemel Hempstead, HP1 1LE
Brown and Merry's office in Hemel Hempstead, at 57, is rated 4.3 out of 5 across 539 reviews on two platforms, including 407 Google reviews rated 4.6.
Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
5/5
GoogleElliot showed myself and my partner a property he was so attentive answered all our questions and still helping us fingers crossed everything goes through but can't fault him at all
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleElliot from the Hemel branch is a real action man. He turns things around alot quicker than most people. Highly recommended!
Many thanks William for your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleViewed a house along with Eliot who answered all our questions, all went smooth. Will definitely look at houses through this agency again. Rares
Many thanks Ramotive for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotWorst experience …
I don't normally do reviews but felt that people should be aware that the Hemel Hempstead branch are possibly the worst estate agents I have ever come across little contact rude and didn't tell me the truth on several matters I sat in on several viewings and they didn't have a clue how to sell a property avoid at all cost!!!.
5/5
GoogleExcellent service, responsive and agreed a tenant within 48h hours ! Really takes the stress off me !
Thanks for the wonderful 5* review Taran! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy today experience was perfect! It was everything I expected from a professional estate agent! Thank you!
Thank you for your thoughtful 5* review Cris! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience so far with Elliot, thank you for showing us around the flat in Hemel, pleasant experience thanks a lot
Socrates Noti many thanks for leaving us your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotThank you to Matthew Bowen and the team…
Thank you to Matthew Bowen and the team at Aylesbury branch for their recent help on my purchase. Matt kept me informed of changes and progress along the way ensuring that all went well!
5/5
GoogleJames, the Estate Agent who visited us yesterday was very pleasant and professional. He explained everything to us in an open and honest way, and he was easy to talk to and answered any question we had. We are looking forward to be working with him and the team at the Hemel Hempstead Branch.
Thanks, Jytte, for the great review. We look forward to working with you in the near future.
5/5
GoogleBrilliant agents . Very friendly and understanding
Many thanks Kelly for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI’ve rent nice apartments for 2 days thanks to manager Eliot. That’s amazing, thanks!
Thank you for your glowing 5* review Sasha. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat team! Supportive and professional.
Hello Ekaterina, thank you for your great 5* review! We're thrilled to hear that you found our team supportive and professional. Your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team
1/5
TrustpilotSOLD MY DETAILS ON...
We asked someone from Brown and Merry to come value our house with the possibility of putting it up for sale with them. We decided on another agent in the end but since giving my name, mobile number and address to Brown and Merry, I've had calls, texts and post through from haart estate agent who admitted on the phone to buying my details off another agent ( it can only be Brown and Merry as the agent we went with only had my husband's details). They've also sold my info to one of these house buying companies who text me constantly! I'm pretty sure that's a GDPR breach. AVOID CONTACTING!!
5/5
Googleexcellent service. It's the 2nd time we've used Brown and Merry to let a flat and they have been very focussed and kept us in the loop. We particularly like the comprehensive t&c's. Morgan was particularly helpful.
5/5
GoogleGreat service! Thank you so much for your help Eliot!
Many thanks Andra for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHuge thanks to Mr. Eliot, great service and very trustworthy.
Many thanks for the fantastic 5* review Mert. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you Brown and Merry. The Team at Hemel Hempstead ensured we had an awesome experience through the journey.
Thank you IDRIS USMAN for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleQuick, efficient and guided us every step of the way. Would highly recommend
Many thanks for your marvellous 5* review and recommendation Elise. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey are so helpful especially Morgan who made the whole transaction so easy nothing was to much trouble for her. Will definitely recommend Brown&merry to all my friends. Thank you again I love my new home
5/5
TrustpilotNewport Pagnell branch
Matt and Rich were both fantastic when we sold our house in Astwood. We achieved over and above the asking price due to their dedication and hard work. A pleasure to do business with them.
5/5
GoogleLuke Butler was absolutely superb ... Friendly helpful always called back or e mailed straight away. No stress and all was done so swiftly. A real credit to the company. Thanks once again for all your help.
5/5
GoogleProfessional and friendly viewing of a house from Eliot.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a viewing by Eliot in Hemel, great and concise detail and walked away happy, top man 👍🏽 …
Edward, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDealing with Luke was a real pleasure, knowledgeable, committed, easy to talk to and pro active. Deserves credit and all the rewards. Excellent professional service, would certainly recommend and use again in the future. 5 stars
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
