White and Guard Hedge End reviews

★★★★★ 5/5

Google

Dealt with Suzi both selling my mother in laws property and buying our new house. Professional and friendly throughout. Always kept in the loop regarding the process and received constant updates by phone and text. Can’t speak highly enough of the excellent service provided. Would definitely recommend.

Sy · 18 March 2021

★★★★★ 5/5

Google

Fantastic Team at White & Guard Hedge End. Very supportive, from viewing properties wth them, through to purchase and then exchange. Highly recommend.

Sarah · 6 July 2026

★★★★★ 1/5

Google

My partner and I personally wouldn’t recommend using White and Guard. We recently listed my partner’s property with them. Having previously used them to buy and sell houses in the past as well as let houses (my partner even sold one of his old rentals to a White and Guard staff member) it seemed like a no brainer to use them again. Sadly it looks like things have gone down hill on the customer care side. Our property hadn’t got any viewings in a couple of months (no blame on the agents there) so we decided to take it off the market until things pick up and we can also make some changes to our home to make it more attractive to a broader pool of buyers. When we emailed the chief guy there he ignored our emails and nobody actually sent us any proper communication following that, we just got two people calling to book viewings (clearly ignoring the emails) and then eventually an automated email saying the property had been taken off the market. I had to email again to request the keys back after weeks of nothing. The keys were put through our door but again no communication from W&G. So weird and cringey customer care and completely ruined what had been a very pleasant experience with them. We will now not list future property sales with them, they’re all about getting your property listed, but if circumstances change for you they don’t want to know and won’t even bother with a “no problem, if we can help again in the future please get in touch”email. Terrible customer service approach… shame it’s gone downhill.

Victoria · 1 January 2025

★★★★★ 5/5

Google

As a contractor working closely with Scott Fraser, I’ve had the pleasure of liaising regularly with Victoria as my main point of contact. Our communication is always clear, professional, and efficient, which makes coordinating work seamless …

Great · 22 March 2026

★★★★★ 5/5

Google

We recently bought a house via White & Guard in Hedge End. In particular Kelly was fantastic, she updated us throughout and made sure we got our first dream house! Would highly recommend and we will use your services again in the future! Thank you!

Akvi · 18 March 2021

★★★★★ 5/5

Google

I had an excellent experience with this real estate agency in Oxford. From the very beginning, the team was professional, responsive, and genuinely committed to helping me find the right property. The entire process was handled smoothly and …

Ольга · 22 February 2026

★★★★★ 5/5

Google

Recently sold my property with White and Guard excellent experience from listing to completion. Russell Becky and the team offered a 5 star house selling experience. Highly recommend many thanks.

Patrick · 5 January 2025

★★★★★ 5/5

Google

I have been using this company for many years, the staff are always helpful and always professional. No matter what the issue, someone in the office is always there to help and support, no issues, no drama. I would gladly recommend the White & Guard team to friends and colleagues.

Nigel · 13 November 2025

★★★★★ 5/5

Google

White & Guard handled what was a complex and lengthy sale with professionalism throughout. They were consistently communicative, efficient, and supportive, making the whole process far smoother than expected. Highly recommended.

Vaskef · 18 April 2026

★★★★★ 5/5

Google

Exceptional and speedy first class customer service. We dealt with Becky who was amazing, got our property on the market within a couple of hours, several viewings arranged the next day and provided a faultless service. Keeping in touch …

Harry · 8 October 2021

★★★★★ 5/5

Google

I had a really positive experience with Scott Fraser, especially working with Victoria. She was incredibly helpful and professional throughout the whole process. Victoria took the time to carefully set me up. …

Dasha · 22 March 2026

★★★★★ 5/5

Google

Very good communication throughout the process and as smooth as it could be. Our consultant was particularly helpful, always responsive, clear, and proactive in keeping things moving. We felt well supported from start to finish.

David · 24 February 2026

★★★★★ 1/5

Facebook

This estate agent when located in Hamble, knew I was being conned, and did nothing to tell me.

Gill · 28 June 2026

★★★★★ 5/5

Google

Excellent service all round, from the first meeting to completion. Always ready and able to provide advice for my questions, which was really helpful given I've never done this process before. Very friendly, trustworthy and approachable. Nothing was too much trouble for them.

Lorraine · 10 December 2025

★★★★★ 5/5

Facebook

It's the second time we've bought through Rob and the team and we won't hesitate to again. He's the first estate agent we go to for advice and guidance. He managed to arrange eight viewings in one day for our property and it sold that same day. We viewed one property with him and bought that too. Was simple and easy. Communication was great - we were always kept informed at every stage. Can't compliment the team enough - thank you

Roxanne · 3 May 2017

★★★★★ 5/5

Google

Nothing but praise for everyone at White & Guard. I primarily dealt with Suzanne and Georgia and they were both exceptional. Customer service was superb from all staff and would always respond to any enquiries …

Connor · 8 October 2021

★★★★★ 5/5

Google

White and Guard hedge end have been really good from the start always keeping us updated on the progress of the sale, a big thank you to Suzanne, Russell & the team from marketing to selling our house.

Sarah · 18 March 2021

★★★★★ 5/5

Google

Scott Fraser have been excellent, helpful and efficient and the experience of renting has been positive. Victoria has replied swiftly and sort solutions to our problems. Thank you

Carrie · 22 March 2026

★★★★★ 5/5

Google

Suzanne and her team were fantastic. Easy to deal with, kept us as up to date as possible throughout the process. Certainly the best agents in our chain. The extra personal touches were an unexpected bonus and the 'icing on the cake'. Will not hesitate to use them again and recommend them to others.

Vince · 13 March 2023

★★★★★ 5/5

Google

Absolutely fantastic service from start to finish. The team was professional, responsive, and made the whole process smooth. Highly recommended.

Jithesh · 2 May 2026

★★★★★ 5/5

Google

I have used White & Guard lettings over the past few years for 2 properties that I own. The service I have received has been outstanding, from finding tenants to the daily management of the properties. I was particularly impressed when a …

Alexandra · 8 October 2025

★★★★★ 5/5

Google

Excellent company highly recommended.

RandL · 7 August 2026

★★★★★ 5/5

Google

A professional company when they sold our house with quality photos even though it sold in a couple of days for the right price.I wish to thank Becky and Peter of the Hamble and the new Netley branch for all there help and keeping us informed all the time.

Mike · 13 March 2023

★★★★★ 5/5

Google

Five stars again, without hesitation. I had already shared how impressed I was with the lettings team at Scott Fraser Summertown Branch, and my experience since moving in has only reinforced that impression. Emily, my Property Manager, has …

RAHUL · 22 October 2025