Every review we hold for the Hedge End office, from every platform, shown as written. First names only.
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5/5
FacebookJust want to say a massive THANKYOU to Sarah who was at the fair oak branch for being the best estate agent. After our original house fell through (different estate agents) I went in and saw Sarah and within 10 mins she had printed out loads of potential houses & organised viewings for us. She was so upbeat and made the whole experience exciting. She kept in contact with me the whole time and kept the process smooth even with buying a house during lockdown. Thankyou Sarah for helping us find our dream house and being so fab πππ
April Β· 1 September 2020
Agent replied Β· 5 February 2025
Thank you so much! π₯°
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5/5
GoogleJess has been so helpful throughout. Thank you.
Heidi Β· 11 March 2025
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5/5
GoogleExcellent experience and professional staff at all times
Natalie Β· 29 May 2026
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5/5
GoogleKerry and Jess have been amazing to work with very helpful and professional always and so happy and polite. Couldnβt ask for better agents to work with and to go through.
Mike Β· 22 October 2025
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5/5
GoogleA good service making the selling and purchase of my houses as painless as it can be
Adrian Β· 19 February 2026
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5/5
Googleworking with this team has been a great experience. Renting now, but I surely will
come back when itβs time
to purchase our own property π β¦
Jamal Β· 18 November 2025
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2/5
GoogleReally disappointed in White and Guard, I signed up for 6 weeks and viewings were poor. Only three viewings in 6 weeks. I have now changed agent and had more viewings booked in one day than the whole if the 6 weeks with White and Guard. β¦
A Β· 10 April 2025
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5/5
GoogleSam was very professional, sincere and was never to pushy or false like the stereotypical agents you find in this modern day and age.
Mark Β· 13 March 2024
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5/5
GoogleItβs been so pleasant our interaction and easy to move inβ¦ We are very grateful to Jess and her White and Guard colleagues Hannah and Kerry
Fernando Β· 13 November 2025
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5/5
GoogleWe had Carl and John help us when buying a house they were selling. Fantastic all round.
Arthur Β· 3 January 2026
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1/5
GoogleMy partner and I personally wouldnβt recommend using White and Guard. We recently listed my partnerβs property with them. Having previously used them to buy and sell houses in the past as well as let houses (my partner even sold one of his β¦
Victoria Β· 16 March 2025
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5/5
GoogleJessicaβs communication throughout all stages of the process was amazing. She went above and beyond to help us, and always kept us informed of where we were, even if that was just an update to say she was still waiting. I couldnβt recommend White and Guard enough. Thank you for making a stressful experience 10 x more tolerable!
Rachel Β· 13 March 2022
Agent replied Β· 17 June 2024
Great news we were able t help with the move !! and thanks for the great 5 star review ***** - all the best for the future.
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5/5
GoogleWe always got clear and quick correspondence and we're never kept waiting long on the phone. Staff were polite and professional.
Vic Β· 13 November 2025
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5/5
GoogleVery pleased I enlisted the help of White & Guard to sell my Mother,s house who was very nervous & worried about the whole process.
On first meeting, Russell put her at ease & they were fantastic at agreeing most β¦
Clare Β· 8 October 2023
Agent replied Β· 17 June 2024
Thanks for the 5 star review Clare - I am delighted we could help out with your mother's move and very much appreciate you trusting us with such an important transaction - we wish you both all the very best for the future
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5/5
GoogleWe dealt with Kerry on a number of occasions with the letting of our property and the service we received from her was of an excellent standard. Really impressed with her professionalism and knowledge of the industry.
Rhonda Β· 15 March 2022
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5/5
GoogleWhite & Guard were great in helping us secure a new home. Unlike other agencies they didn't seem to play games or mess us around which meant we were moved in not long after our enquiry. I would use them again!
David Β· 4 February 2025
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5/5
GoogleOur second time buying a home that was for sale through White and Guard and they have been amazing both times.
The communication is outstanding and nothing is too much trouble for them to help with.
Carly Β· 9 April 2025
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5/5
GoogleThank you so much to Kerry at White & Guard. Second time letting my property within 24 hours of going on the market. As always the service is super professional, smooth and hassle free. Highly recommended.
Lou Β· 13 March 2022
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1/5
GoogleI suspect these people are lauded but I do not believe they are in place for the common man. Why on earth on their website do they continually display houses that are sold STC!! After hours of trawling through their pages you eventually get to the page of your affordability, only to find ALL are sold STC. You have to dig deep to find any that are for sale within your price range. These people are not the only guilty party, all of the firms in and around are guilty of the same practices. Now they have had a brainwave...Let"s pre publish houses coming onto the market via Instagram so early heads up are available for the 'right' people! So if you're of a mature age, don't have Instagram, what do you do? When eventually you navigate the rigours and traumas of Instagram via a third party phone you find contact details missing, requests for prices of property not answered at all, links not working? All in all it puts you off wanting to move. I believe the arrogance and unhelpfullness of these elite agents is damaging the industry reputation.......however not their pockets
Rifleman Β· 18 June 2022
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5/5
GoogleI have been incredibly impressed with the White and Guard Hedge End both times that we've sold through them. In our 1st appointment, the services offered were made so clear and we were contacted within a day or 2 to the EPC done, quotes β¦
Mel Β· 8 October 2022
Agent replied Β· 17 June 2024
Hi Mel - thankyou very much for taking the time to write a great review - it means great deal to the team and we wish you all the very best for the future in your new home!!
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5/5
GoogleSuzanne at White and Guard is an absolute gem. I can easily say that my move was not straight forward, to say the least, but without her tireless work behind the scenes chasing solicitors and developers, I would not be moving in today. So β¦
Sarah Β· 8 October 2022
Agent replied Β· 17 June 2024
thanks Sarah for the great review - much appreciated and best wishes in your new home
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5/5
GoogleI recently used W&G to buy my first house, and I must say I'm very satisfied with how everything went. Very polite and accommodating staff, and they made such a complex process understandable for a first-time buyer like myself. Highly recommend them.
Craftyard Β· 4 December 2024
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1/5
GoogleI was really disappointed by my experience with White & Guard. I contacted their lettings team to organise a viewing for a property and when I explained that I have a service dog for a health condition, the response I received was 'no β¦
Rhian Β· 8 October 2024
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5/5
GoogleOur experience of buying a house with White and Guard was brilliant from start to finish. They communicated efficiently and kept us in the loop with everything that went on. They chased solicitors when needed for us and helped ease our β¦
Alice Β· 8 October 2022
Agent replied Β· 17 June 2024
HI Alice - thanks for leaving such a great 5 star review - means a tremendous amount to our team - good luck in your new home !!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.