White & Guard Estate Agents Hedge End reviews

★★★★★ 5/5

Google

Our experience of buying a house with White and Guard was brilliant from start to finish. They communicated efficiently and kept us in the loop with everything that went on. They chased solicitors when needed for us and helped ease our minds. When we had questions they would answer them and they were just so helpful. We can’t thank them enough.PositiveResponsiveness, Quality, Professionalism

Alice · 26 August 2022

★★★★★ 5/5

Google

working with this team has been a great experience. Renting now, but I surely will come back when it’s time to purchase our own property 😊 …

Jamal · 29 November 2025

★★★★★ 5/5

Google

It’s been so pleasant our interaction and easy to move in… We are very grateful to Jess and her White and Guard colleagues Hannah and Kerry

Fernando · 29 November 2025

★★★★★ 1/5

Google

My partner and I personally wouldn’t recommend using White and Guard. We recently listed my partner’s property with them. Having previously used them to buy and sell houses in the past as well as let houses (my partner even sold one of his …

Victoria · 14 April 2025

★★★★★ 5/5

Google

We had Carl and John help us when buying a house they were selling. Fantastic all round.

Arthur · 14 January 2026

★★★★★ 5/5

Google

Sam was very professional, sincere and was never to pushy or false like the stereotypical agents you find in this modern day and age.

Mark · 3 December 2023

★★★★★ 5/5

Google

In our search of the perfect house, of all the real-estate agents we dealt with, White & Guard gave us the best experience possible, from the initial viewing to the completion. In a market where the buyer is often considered a second class citizen, they were a breath of fresh air. We highly recommend!PositiveResponsiveness, Professionalism

Luc · 26 August 2022

★★★★★ 5/5

Google

White & Guard were great in helping us secure a new home. Unlike other agencies they didn't seem to play games or mess us around which meant we were moved in not long after our enquiry. I would use them again!

David · 14 April 2025

★★★★★ 5/5

Google

We always got clear and quick correspondence and we're never kept waiting long on the phone. Staff were polite and professional.

Vic · 14 November 2025

★★★★★ 5/5

Google

As first time buyers we were absolutely clueless in what the process was, however getting in contact with beck at white and guard was the best decision. She helped us so much and kept in contact for any questions we had. She also got me in contact with the best independent mortgage broker. Thank you very much !!!PositiveResponsiveness, Professionalism

Cherieanne · 26 August 2021

★★★★★ 5/5

Google

Jessica’s communication throughout all stages of the process was amazing. She went above and beyond to help us, and always kept us informed of where we were, even if that was just an update to say she was still waiting. I couldn’t recommend White and Guard enough. Thank you for making a stressful experience 10 x more tolerable!PositiveProfessionalism

Rachel · 26 August 2021

★★★★★ 1/5

Google

I suspect these people are lauded but I do not believe they are in place for the common man. Why on earth on their website do they continually display houses that are sold STC!! After hours of trawling through their pages you eventually get to the page of your affordability, only to find ALL are sold STC. You have to dig deep to find any that are for sale within your price range. These people are not the only guilty party, all of the firms in and around are guilty of the same practices. Now they have had a brainwave...Let"s pre publish houses coming onto the market via Instagram so early heads up are available for the 'right' people! So if you're of a mature age, don't have Instagram, what do you do? When eventually you navigate the rigours and traumas of Instagram via a third party phone you find contact details missing, requests for prices of property not answered at all, links not working? All in all it puts you off wanting to move. I believe the arrogance and unhelpfullness of these elite agents is damaging the industry reputation.......however not their pockets

Phil · 25 October 2022

★★★★★ 5/5

Google

We dealt with Kerry on a number of occasions with the letting of our property and the service we received from her was of an excellent standard. Really impressed with her professionalism and knowledge of the industry.PositiveResponsiveness, Quality, Professionalism, Value

Rhonda · 26 August 2021

★★★★★ 5/5

Google

I originally chose this agent to sell my property and was very impressed by the way they presented the brand and how they dealt with the process of preparing my property to sell. My circumstances then changed and I chose to let my property instead. Becoming a landlord was new to me and my mind was put at ease about the process. I have found that all of the staff members in both sales and lettings were helpful and knowledgeable. Any problems I have had have been dealt with quickly and professionally. My only suggestion for improvement would be to be more forthcoming with information before a seller or landlord needs to ask for it. For example, knowing whether a tenant has moved in on the set date and if they have settled in well.

L · 2 October 2022

★★★★★ 5/5

Google

Our second time buying a home that was for sale through White and Guard and they have been amazing both times. The communication is outstanding and nothing is too much trouble for them to help with.

Carly · 8 April 2025

★★★★★ 5/5

Google

Superb service from Russell, Suzanne, and the rest of the Hedge End team. Before putting our home on the market we spoke to three estate agents - explaining to each our problem: that we needed to sell our second property before putting ours on the market. Three out of the four agents told us to wait then get in touch once our second home was sold. Suzanne at White and Guard suggested we get a let-to-buy mortgage while we waited. So that's what we did. Last Friday we picked up the keys to our new home and couldn't be happier. We were even given a rather snazzy bottle of champers when we collected our keys. White and Guard aren't just estate agents - they're creative problem solvers too.

Giles · 10 September 2022

★★★★★ 5/5

Google

Our rented property went onto the market recently, speaking with Georgia about a personal matter to which I wont go into it was however handled swiftly, professionally and with care. I spent 7 years in the industry and I always thought White and Guard were a high quality and respected agency (even though a competitor at the time) and if they continue to have members of staff as good a Georgia then hats off! And to Georgia personally if you do see this thank you for your assistance and your swift action. The way my concern was handled is a credit to your nature as a person I am sure.

Dean · 10 September 2022

★★★★★ 5/5

Google

I cannot recommend White & Guard Hedge End enough. From the first conversations with Becky to completing with Suzanne we were always treated to the highest standards of professionalism, honesty and kindness. We had a few bumps in the route to moving and at every step we were well informed and supported. Everyone in the office was very kind and lovely to deal with no problems at all. Honestly the service was fabulous and we wouldn’t hesitate to move with them again.PositiveResponsiveness, Professionalism

Kate · 26 August 2022

★★★★★ 5/5

Google

From the moment we met with Whyte and Guard we were impressed by their professionalism and honesty. They gave us lots of advice and information and were on hand throughout the whole process. From start to end we have had no issues and the sales team to the progression team were outstanding and thorough throughout. If I was to move house again in the area they would be the first and only company I would contact.PositiveResponsiveness, Quality, Professionalism, Value

Haydn · 26 August 2022

★★★★★ 5/5

Google

This is the 2nd time we have used White & Guard's (Hedge End) services and as previously the end to end work ethic and eventual completion result has been both timely and beyond our expectations. The whole team were professional throughout and worked seamlessly with the our legal team. At no time were there any issues created and they kept us informed and updated if we needed to get involved with the buying chain to speed the exchange / completion negotiations. Rarely these days can you have a truly pleasurable deal between consumer and provider, W&G achieves on all counts. If you are moving, renting, selling or buying property I would definitely recommend the services of ​this 5* young company.

John · 12 July 2022

★★★★★ 1/5

Google

I suspect these people are lauded but I do not believe they are in place for the common man. Why on earth on their website do they continually display houses that are sold STC!! After hours of trawling through their pages you eventually get to the page of your affordability, only to find ALL are sold STC. You have to dig deep to find any that are for sale within your price range. These people are not the only guilty party, all of the firms in and around are guilty of the same practices. Now they have had a brainwave...Let"s pre publish houses coming onto the market via Instagram so early heads up are available for the 'right' people! So if you're of a mature age, don't have Instagram, what do you do? When eventually you navigate the rigours and traumas of Instagram via a third party phone you find contact details missing, requests for prices of property not answered at all, links not working? All in all it puts you off wanting to move. I believe the arrogance and unhelpfullness of these elite agents is damaging the industry reputation.......however not their pockets

Rifleman · 7 June 2022

★★★★★ 1/5

Google

Absolutely awful agency. My worst experience ever. I agreed the price with them in February as STC and not even in May the sellers didn t find anything to buy. What business is this when they sell something actually they don t have. This agency didn t send me updates, refused to answer my emails when I asked for updates. They should have been honest from the begining to tell me that I could wait 1 year to have this house. And of course I would have looked for something else. They didn t tell me the truth. They just wanted to secure the sell in long term, blocking the buyers. After 4 month they should have asked the seller to rent somewhere and to search for a property after. I paid for the survey, I arranged my mortgage and I ended up waiting for these people (Bitterne brunch, Sharron and Rebeckah) to tell me how long I have to wait. They didn t bother to communicate with me or to talk to the seller for a solution. Four month I was waiting for the seller to buy something and the agency didn t care. Don t buy houses for them because they are liers, rude and you will end up in rent loosing lot of money. AVOID !!!!

Alina · 7 June 2022

★★★★★ 5/5

Google

I originally chose this agent to sell my property and was very impressed by the way they presented the brand and how they dealt with the process of preparing my property to sell. My circumstances then changed and I chose to let my property instead. Becoming a landlord was new to me and my mind was put at ease about the process. I have found that all of the staff members in both sales and lettings were helpful and knowledgeable. Any problems I have had have been dealt with quickly and professionally. My only suggestion for improvement would be to be more forthcoming with information before a seller or landlord needs to ask for it. For example, knowing whether a tenant has moved in on the set date and if they have settled in well.

Lauren · 7 June 2022

★★★★★ 5/5

Google

Thank you so much to Kerry at White & Guard. Second time letting my property within 24 hours of going on the market. As always the service is super professional, smooth and hassle free. Highly recommended.PositiveResponsiveness, Professionalism

Lou · 26 August 2021