Trusted Agent profile · Hedge End
★★★★★
235 reviews across 1 platform
1 Freegrounds Road, Hedge End, SO30 0HG
Leaders Lettings's office in Hedge End, at 1 Freegrounds Road, is rated 4.6 out of 5 across 235 reviews on 1 platform, including 235 Google reviews rated 4.6.
Every review we hold for the Hedge End office, from every platform, shown as written. First names only.
5/5
GoogleAnna was absolutely amazing in helping and supporting our move. We really appreciate the help! Would definitely recommend.
Dear Mollie Murphy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service throughout the process of arranging to rent from Leaders. Helpful & knowledgeable team on the end of the phone and Anna was very friendly at the viewing and during the paperwork process, kept me informed and answered all my questions/emails no matter how big or small. Looking forward to moving in.
Dear Sarah Dowrick Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders the letting agent at hedge are amazing especially Anna, Amy & Laura. All highly professionally and really helpful. They have really helped me recently I was a tenant in a property that they were responsible for. Highly recommend this letting agent.
Dear James Bourne Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to say a big thank you to Anna, Laura & Amy for all your help easing the process of moving into our new home. Moving is stressful and they made the process seamless. Without doubt I would recommend them to any landlord or tenant….
Dear Glen Crump Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently rented a property with Leaders Hedge End and received excellent service from the minute I first contacted them. Laura and Ollie kept me updated throughout the whole process and always responded quickly to any questions that I had. On move in day, you receive a move in box with lots of treats which is such a nice touch. I will 100% recommend Leaders to anybody.PositiveResponsiveness, Professionalism
Dear Harriet Rowland! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Hedge End branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleLaura, Anna and Amy at Leaders in Hedge End were brilliant. We have a property in Hedge End but live overseas, so letting our property was not without challenges. They were great and we would definitely recommend them
Dear Andi Catt Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI would like to say a very big thank you to everyone at Leaders especially George Webb for his patience and help during our move. He was always there for us when we needed him and went above and beyond what was expected of him, i would say to anyone looking to sale their house to use Leaders, i cannot fault them in anyway, many thanks GeorgePositiveProfessionalism
Hi Nicola Brown, Thank you for the great review of our Leaders Estate Agents Hedge End team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleAnna has been a great agent and helped my partner and I to find a house that accepted pets. Her and the other agents are always polite and very helpful. After some bad experiences with competitors it has been nice to have some good customer service. Would definitely recommend.
Dear Izzy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRecently moved into our first home. Had great service from the team in hedge end who made the whole process easy and stress free. I would highly recommend speaking to Amy Jackson and her team if you are looking to rent or buy a property in the area.
Dear Jack Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders made what can often be a very stressful situation, so very smooth and stress free from day one. Always professional, helpful and kept me informed through the whole process. Would highly recommend.
Dear Charlene Dewey, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleAs a landlord you need professionalism, efficiency, knowledge of the market and to be kept up to date. Amy and her team provided this from the get-go. Friendly, supportive and with good advice. Speed to market was incredible. Would recommend Leaders.
Dear Yvonne Kiley-fuller Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWow, Leaders are super responsive and the whole process from start to finish was seamless. Laura, Anna and Amy were consummate professionals guiding me through every step of the letting process. In addition, all of this blended with the efficient use of technology.
Dear Simon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe are very happy with our service from Leaders Hedge End. Amy is so helpful and friendly and has made the whole process of getting our new home sorted so much easier! Highly recommend x
Dear Ellie Lyons Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIf you are thinking of renting out your property, I would highly recommend Leaders in Hedge End. Lauren has been so efficient at sorting out any minor issues with the property. She is always responsive to answer any questions I may have. I would not hesitate in recommending Leaders to family and friends for their brilliant service.
Dear Viki Akhurst, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Hedge End. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI have recently used Leader in Hedge End to find and rent a property. Laura and Amy were absolutely incredible from start to finish. They were quick, informative and so helpful with finding the perfect property and pushing the move through nice and quickly. Such a great experience. Thank you!
Dear Paige Jannay, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAnna and Amy in the Hedge End branch have been brilliant to deal with. Dealt with my enquiry promptly, arranged a viewing and kept me up to date with every step. The Leaders portal is very easy to use. Thank you for finding me a new home with very little stress!
Dear Daniel Bateman Customer care is important to us so we really appreciate you taking the time to … More
4/5
GoogleSuper professionals to work with from start to finish. Ever friendly and supportive staff. Amy and her team walked with me every step of the way, giving reliable and valuable advice on available options. Keep up the good service
Dear Evans Ngorima, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleWe enquired about renting a property and within two days we have viewed it and secured it thanks to Ollie! He was very quick to respond, fitted a viewing around our schedule and informed us of every update from the landlord quickly. It has made an unexpected and stressful situation feel like a positive!PositiveResponsiveness, Professionalism
Hi Lydia Buchanan-lee, Thank you for the great review of our Leaders Estate Agents Hedge End team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleI have been using Leaders Management Letting Service for the past few years and have always received prompt, professional service with excellent customer care and high standards. It's hands down the best letting service in the area, and I highly recommend them. Sophie, the current property manager, is outstanding.
Dear James Smith Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleConsidering this was our first-time renting Amy was considerate and had patience with us when we didn’t quite know what were doing! Amy was efficient, informative and prompt when replying to emails or questions, would highly recommend.
Dear Chloe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have had a great experience with Leaders Hedge End, Amy Jackson has been so helpful in making our move as smooth as possible. Definitely recommend! Thank you
Dear Megan Baggott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have just recently found myself looking at the rental market. I found out that trying to find a place within my budget was somewhat not achievable! This is where Anna Salter came to my rescue, I had a home to view that was in my budget, …
Dear Ruth Isaia Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleIt’s always a pleasure working with the team at Hedge End. Laura, Anna, and Leah are consistently helpful, friendly, and professional, making every interaction smooth and efficient. We really value how responsive and organized they are, it makes our job so much easier. Highly recommend working with them!
5/5
GoogleLeah easily overcame the two or three obstacles that stood in the way of my perfect rental.I'm very happy in my new home.
Dear Trevor Blythe We greatly appreciate your 5-star review and the time you took to share your experience with Leah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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