Every review we hold for the Hebden Bridge office, from every platform, shown as written. First names only.
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5/5
GoogleGreat to deal with a competent and highly professional team, which is also relaxed and friendly as well. I feel like I'm in safe hands as a landlord as communications have been great so far, no corners cut and messages get passed and phone calls are returned dealing with any matters swiftly. Nothing worse than trying to ring a company /agent all day with an important issue and getting no answer or you can tell it is set to go to answerphone!
All the members of staff have been great who I have briefly dealt with, but Jess, Lauren and Rebecca have been stand out since joining Reeds Rains
S Β· 15 April 2019
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5/5
GoogleWe are looking for a house with specific requirements. Lauren at Reeds Rains has been excellent in supporting us with our requirements. Communication is excellent. Thanks Lauren for all of your support 5*
Mark Β· 15 April 2018
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5/5
GoogleA huge thank you to Lauren who gave me yet again fantastic advice on rental property investments in Blackpool. Reliable, friendly and honest. 5 stars isnβt enough, thank you!!
Lauren Β· 15 April 2020
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5/5
GoogleCj very helpful
Processing quiteslow
Vuewings professional
Very friendly
Valerie Β· 15 April 2024
Agent replied Β· 15 April 2026
Hi Valerie,
Thanks so much for your kind review.
Kind Regards
Nicola
Branch Manager
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5/5
GoogleA very efficient service, and friendly at all times, they sold our house in no time at all, after we had waited several months with another agent. We would use Reeds Rains again if we needed to sell again.
Brian Β· 15 April 2021
Agent replied Β· 18 January 2024
Good Afternoon Brian,
Thank you for your lovely feedback and we hope you are very happy in your new home.
We look forward to working together again in the future.
Kind Regards
Nikki
Branch Manager.
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3/5
GoogleI used them to rent a house.
No problems although when I had to contact them they always seemed quite rushed.
The rental went through no problems and I would be happy to deal with these people again.
Craig Β· 15 April 2021
Agent replied Β· 18 January 2024
Hi Craig
Thankyou for taking the time to review.
Kind Regards
nikki
Branch Manager.
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5/5
GoogleThank you so much to the Blackpool team, we are loving our new house and the welcome pack was a lovely touch!!
Lucy Β· 15 April 2023
Agent replied Β· 18 January 2024
Hi Lucy,
Thankyou so much for your kind review. We hope you are happy in your new home! It is a lovely home!
Thankyou
Nicola
Branch Manager
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1/5
YellAvoid at all cost
Unprofessional avoid at all costsIβve sold a house they valued far too low for a quick sale and now I am renting one off them the windows wonβt open or close, thereβs a hole in the roof maintinance team is rude this is a failing business stay away at all costs for your own sake
KalumS-1 Β· 16 February 2023
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5/5
GoogleI have just purchased my first property through Reeds Rains. Nicky was very helpful and helped negotiate a great price for me, I would certainly recommend.
Louis Β· 15 April 2019
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5/5
GoogleVery helpful friendly and professional.
Nigel Β· 15 April 2024
Agent replied Β· 26 August 2024
Thankyou for the 5 stars Nigel
Nicola
Branch Manager
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1/5
GoogleNot nice greedy company stay well away full stop good people ππ» β¦
Tyrone Β· 15 April 2025
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5/5
GoogleReeds are great to deal with. Jenny and the her team helped me find my 1st family home and I would highly recommend them. Very professional and great response.
Gurpreet Β· 15 April 2022
Agent replied Β· 18 January 2024
Thankyou for your kind review!
We hope to deal with you again in the future
Kind Regards
Nikki Lindsay
Branch Manager
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5/5
GoogleAlways kind and always helpful. Go the extra mile to match the right people with the right home.
Janina Β· 15 April 2023
Agent replied Β· 18 January 2024
Thankyou for your kind review Janine,
Kind Regards
Nicola
Branch Manager
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5/5
GoogleId like to thank Louise at Reed rains in finding a perfect rental she was very helpful and an Asset to the company :)
Andy Β· 15 April 2018
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5/5
FacebookWe were kept informed of developments of the sale of our property every step of the way, our emails and calls were answered immediately and the service was always professional yet friendly. Recommended.
Rebecca Β· 15 February 2021
Agent replied Β· 19 September 2023
Thanks for the lovely review. Good luck with everything π
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5/5
GoogleCj very helpful
Processing quiteslow
Vuewings professional
Very friendly
Valerie Β· 20 October 2023
Agent replied Β· 18 January 2024
Hi Valerie,
Thanks so much for your kind review.
Kind Regards
Nicola
Branch Manager
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5/5
GoogleI have been dealing with Reads Rains on the purchase of our new home, i can honestly say that Shannon has taken care of all our needs, she is a pleasure to deal with always cheerful and upbeat keeping us well informed on the progress, making the purchase a bit less stressful, She is a credit to the company in the way she communicates and her manner of professionalism.
Chris Β· 15 April 2019
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1/5
GoogleWe have been buying and selling properties for over 40 years and this experience is the worst we have ever had. We felt Reeds Rains had a bullying tactic and seemed to be working for the buyer more than the seller who are paying the fees. We would not recommend your company to anyone
Julia Β· 15 April 2022
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5/5
GoogleLauren was amazing in helping me with my query and pointing me in the right direction.
Shona Β· 15 April 2019
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1/5
GoogleWe viewed a house last week after driving 5 hours from kent. We made an offer 8k over the asking price, but this agent hasn't had the decency to get back to us. We now find a sale agreed sign on the advert . Dont use this agent.
Janice Β· 15 April 2022
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5/5
GoogleJess and Gabby - superstars. Great attention to detail and professionalism while dealing with the refurb on one of my rental flats. There have been complications - all dealt with admirably. I'm very grateful and its gives great peace of mind knowing you both (and the rest of the team in branch) are so "on the ball".
Will Β· 15 April 2020
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5/5
GoogleSo far so good, been dealing with Hayley on the lettings side for nearly 6 months and all is positive.
Occasional delays getting issues resolved, but these are all out of Reeds Rains control. Also show me an agent where there isn't the occasional delay, especially when you're a full time renter like me.
Andrew Β· 18 January 2021
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5/5
GoogleLauren has been a great help finding tenants and offering advice.
Patrick Β· 15 April 2019
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1/5
GoogleWe viewed a house last week after driving 5 hours from kent. We made an offer 8k over the asking price, but this agent hasn't had the decency to get back to us. We now find a sale agreed sign on the advert . Dont use this agent.
Mark Β· 18 January 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.