Reeds Rains, Hebden Bridge reviews

★★★★★ 5/5

Google

I have recently purchased an investment property with Reeds Rains and the level of service they provided was excellent. I deal with estate agents regularly and find the majority of them extremely difficult to work however the professionalism demonstrated from Nikki and the team at Reeds Rains makes them a pleasure to work with. I'm really looking forward to working closely with them in the future to purchase more investment properties.

Dane · 15 April 2021

★★★★★ 5/5

Google

Very pleased with the service I received from Jenny at Reed Rains as a first time buyer. She was very friendly, super helpful and always quick to respond. Definitely would use the company again and recommend to friend. Cannot fault the process and Jenny was there for me every step of the way.

Claire · 15 April 2023

★★★★★ 2/5

Google

Most new listings unfortunately do not have floor plans, very disappointing and difficult whilst looking for a property as this is a super helpful tool and given the prices these guys charge is not on.

Caroline · 15 January 2026

★★★★★ 5/5

Google

I have had Reeds Rains as my agent letting my house for a number of years. Over the past few years I’ve had difficulty with my tenants and they have been very supportive in advice. Just like to say a big thank you to Lauren, Lesline and Chris who have been ever so supportive over this difficult and worrying period.

Ian · 15 April 2022

★★★★★ 5/5

Google

The team at Reeds Reins Blackpool were a delight to work with, very professional and timely. I would highly recommend them, nothing was too much trouble. Thank you for making this process an enjoyable one!

Rebecca · 15 April 2024

★★★★★ 5/5

Google

Hayley recently showed us around some house viewings and we can't thank her enough for being so friendly and taking the time to answer any questions we had. Thank you so much.

Yeet · 15 January 2026

★★★★★ 5/5

Google

I viewed a property to let with the lovely Walter. The property was amazing and so homely, but Walters knowledge of the local area and him showing us round the property, not rushing us, but allowing us to take our time, made it even better. He's an asset to Reeds Rains, as are all the staff who I've encountered in my journey so far with them. They're such a lovely, helpful team and their response to any query I've had has always been so quick.

Anna · 11 August 2025

★★★★★ 5/5

Google

I recently contacted reeds rains to support us in the sale of our property. Nikki and her team were outstanding from the start & nothing was too much trouble. Couldn’t thank you all enough.

Claire · 15 April 2024

★★★★★ 5/5

Google

The team at Reeds Rains, Highfield Road Blackpool are excellent. Nikki is down to earth yet very professional. Understanding of your needs and quick to deliver answers. Even during a pandemic, I never had to wait for anything. Including a quick purchase! Cannot fault anything. Anytime you want tickets to see our show at Funny Girls - give me a shout 😃

Dean · 15 April 2021

★★★★★ 5/5

Google

Recently dealt with Hannah who was extremely helpful and professional at all times, the whole process of registering and booking viewings was a breeze from start to finish. 10/10 would recommend

Gabrielle · 15 April 2024

★★★★★ 5/5

Google

Hayley showed me round a property this morning. She was charming, friendly, most helpful and very professional. She is a credit to the company.

David · 15 February 2026

★★★★★ 5/5

Google

Shannon dealt with getting our property to market. She was professional and friendly from the start and made the whole process a smooth one. Would highly recommend

Hayleigh · 15 January 2026

★★★★★ 5/5

Google

What can I say, what a fabulous team! Great experience throughout the whole process, a big thankyou to Shannon who made our experience so smooth! Highly recommended

Chloe · 15 January 2026

★★★★★ 5/5

Google

I would like to thank Lauren at Reeds Rains for the outstanding service she gives to me as a landlord. Everyone at Reeds Rains is helpful but Lauren is so efficient in dealing with all my properties. The speed and quality of the tenant find service is amazing so I would certainly recommend Reeds Rains and their lettings manager Lauren.

Yvonne · 15 April 2021

★★★★★ 5/5

Google

I recently contacted reeds rains to support us in the sale of our property. Nikki and her team were outstanding from the start & nothing was too much trouble. Couldn’t thank you all enough.

Claire · 19 November 2023

★★★★★ 5/5

Google

I’d 100% recommend Reeds Rains of Blackpool. Especially Lauren Clarke from start to finish on renting my property,the services was excellent 5Stars. From the marketing of the property to liasing with me to feedback is absolutely 1st Class Always updating. Thanks Lauren!

Barry · 15 April 2023

★★★★★ 5/5

Google

Jack was fabulousssss

Amy · 15 April 2025

★★★★★ 5/5

Google

Excellent team, it’s a pleasure to work with Shannon and Hayley keep doing a good job

Kyle · 15 March 2026

★★★★★ 5/5

Google

Thanks so much Shannon, and all the team at the office in Blackpool. We are so pleased to be in our new home, thanks for helping push the sale through for us, and thanks for the lovely welcome package too!

Zoe · 15 April 2023

★★★★★ 1/5

Google

The initial viewing process was really good. The application process was poor, lack of communication, I'd have to ring them to find things out but always made to feel like an inconvenience. Applied around 23rd August, got the keys on the 18th September. The state of the property when I moved in it (despite understanding a garden situation before I moved in to be rectified) was absolutely dire. The property I believe was a fully managed service by reeds rains until we moved in and was taken over by the landlord (I wonder why). Bathroom tiles falling off the wall due to being stuck on by blue tak! Leaking underneath kitchen sink, fridge freezer not working, floors and ceilings filthy with dust and cobwebs, barely any light bulbs working. The property I believe has been empty for some time but as I understand it was being managed by them throughout the time it was empty .. how the hell they can let such a lovely property get in to such a state it looked pretty much abandoned says everything about them, im utterly disgusted. I at least thought issues other than the garden may be sorted by the time I moved in. Apparently not. All I can say is they're office workers that don't fully care about property .. when they should, its what should drive them to do their job. Money grabbers after new business rather than retaining current landlord and tenants. Really, really poor. You should be ashamed of yourselves.

James · 15 April 2025

★★★★★ 1/5

Google

Worst Estate Agent I have ever dealt with. We previously purchased our house with Reeds Rains, 3 years later decided to sell and we had 12 weeks of misery. Yes we got an offer after 5 days but we were constantly chasing and chasing and chasing. No one ever answers the phone, the manager Nikki is evasive. Staff are clueless. Our Tennant at the time knew more about the house sale than the estate agent did. Terrible terrible service this place needs closing! After 12 painful weeks not moving forward with the sale we found out the buyer couldn’t even get the mortgage. After all this misery we went to Entwistle Green. 3 weeks later house sold, contracts exchanged and money in the bank. Take a leave out of Entwistle Greens book Reeds Rains and seriously up your game and learn some customer service skills and communication skills. Oh and another tip try and answer the phones!

Jeffrey · 15 April 2022

★★★★★ 5/5

Google

Shannon came to value our property, provided a thorough appointment and we are very happy with the outcome. Highly recommend

Jamie · 15 January 2026

★★★★★ 5/5

Google

Shannon & Hayley provided a great service and from start to finish, the customer communication was fantastic. Highly recommended.

Scott · 15 January 2026

★★★★★ 5/5

Google

We had a very drawn out and complex purchase (with the fault being with the vendor's solicitor). Dianne and Nikki helped with everything they could and were always available to update us and chase things up on our behalf - super service and lovely people!

Claire · 15 April 2025