Trusted Agent profile · Heanor
★★★★★
123 reviews across 1 platform
13 Market Street, Heanor, DE75 7NR, DE75 7NR
Part of Hall & Benson, see every office.
Hall & Benson's office in Heanor, at 13 Market Street, is rated 4.7 out of 5 across 123 reviews on 1 platform, including 123 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Hall & Benson Heanor hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Heanor.
Every review we hold for the Heanor office, from every platform, shown as written. First names only.
5/5
GoogleI cannot recommend Hall & Benson’s enough - from the beginning of the process they have been fabulous! Adam was warm, helpful and knowledgeable from the beginning, making me feel comfortable and confident - our house sold in less than a week! Rolaine in the office is amazing in keeping us updated throughout the process & Kimberley has been fantastic in sorting out our new mortgage. Overall, these guys are brilliant & I would 100% use them again and I will recommend them to anyone.
5/5
GoogleDaniella did an amazing job with our mortgage process. She was efficient and her communication was outstanding. As first time buyers things can get overwhelming but Daniella made everything simple and stress free for us.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would recommend the Hall & Benson team to anyone and everyone! We used Danielle as our mortgage advisor, she helped us get the best possible mortgage for our situation and helped us along the way with any questions. The whole team was great help with anything that cropped up and made the first time buying a smoother process! Beth did everything she could to help us out along the way and sorted any problems we have straightaway. We couldn’t thank them enough and recommend them to anyone!
Hello Tom, Wonderful to read your kind review and thank you for your 5*!
5/5
GoogleDefinitely recommend Hall & Benson. Tom Hallam especially provided excellent service and was extremely helpful. He kept us at ease through the whole process and was available any time to answer any questions we had.
Thank you for your glowing review! We are so happy to hear that you had a great experience with Tom Hallam and the rest of our team at Hall & Benson. We pride ourselves on providing excellent service and we are always here to answer any questions you may have. Thanks for your recommendation! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleCalled hall and benson as I’m looking to buy my first house. Spoken to Corey pilmore and Tom Hallam. Both couldn’t be more helpful and professional. Nothings too much to ask for. Would highly recommend!!!
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleWent above and beyond with our complicated and tricky property purchase. Thank you.
Thank you for acknowledging our dedication and hard work. We are thrilled to have helped with your property purchase. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe used Tom Hallam for our mortgage. As first time buyers he was great, helped us through every step and explained how the whole process worked. Couldn't have asked for a better advisor.
Thank you for choosing us for your mortgage needs! We are delighted to hear that Tom provided excellent service and made the process easy for you as first-time buyers. Your satisfaction is our top priority. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleAll the team were approachable, supportive and responded in a timely manner to any questions or concerns that I had in an understandable way, this made the whole process of buying go smoothly
Many thanks for your outstanding 5* review and your generous comments Jayne. Best wishes, Lucy, Customer Relations.
1/5
GoogleRang up the other day enquiring about 3 different properties because we were interested in viewing them, the agent on the phone was condescending and rude. As most couples do, we both work and wanted to see if they had any availability for us both to view any of the properties on Tuesday the following week and it really just seemed like she didn’t want to help at all. Didn’t give me any other days or weeks that they had availability for either. Wouldn’t recommend going to them about anything if you don’t want to go away being made to feel like you’re dumb. Feel sorry for the people selling with them, the agents should be wanting to sell properties but clearly not🤔
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent customer service, over and above any expectations! My mum moved from Derbyshire to Lincolnshire due to health reasons and we needed to sell her home. Adam travelled to her in Lincolnshire to go through everything and get the paperwork signed as my mum was unable to travel. In just 4 weeks the property was marketed, had fantastic viewing interest and a full asking price offer was received and accepted! Bethany worked hard to achieve this offer for my mum and we are truly grateful for Hall & Benson’s levels of customer service and support in achieving this sale! Highly recommended!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleUsed Hall and Benson branch in Heanor. Danielle dealt with my remortgage, she was extremely knowledgeable and helpful throughout, I was kept updated through the whole process from start to finish and nothing was ever too much trouble. She went above and beyond and genuinely cares about each client. She is most definitely an asset to the company!! I will pop in and see her on completion day with a bunch of flowers 💐 Thank you once again Danielle for everything 😊
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI would definitely recommend Hall and Benson mortgage advice. Very friendly but also thorough. Danielle was great! Thanks for all your help.
Thank you Jemstar Willis for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleDanielle has been excellent at guiding us through the mortgage process. As first time buyers, she has made everything very clear and easy for us. Couldn't recommend enough!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleKatie and Corey did a great job on my sale and purchase. Made everything easy and couldn't of asked for any more from them. Would recommend 👍👍 …
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThankyou to Thomas Hallam for taking us through all the steps for buying our first home. Very professional and knowledgeable at what he does. Would recommend.
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMe and my partner used Hall and benson as mortgage broker and Delt with Tom Hallam. He has been great all the way through, always at the end of the phone answering my 100s of questions. Great service highly recommend.
Thank you for leaving us your superb 5* review and recommendation Rosie. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally thorough explained every step of each process and took on extra work I didn’t know was part of his remit, highly recommend
Thank you Stevie for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI can't recommend Danielle at Hall and Benson Heanor enough! She has been so helpful throughout our mortgage application process! She was very patient with us as first time buyers and explained everything really clearly. She also helped things go as smoothly as possible and did all the hard work for us! Thank you!
5/5
GoogleAmazing service from Tom, he helped us remortgage and made it very easy for us. Would definitely recommend him.
Thank you for your positive review! We're thrilled to hear that Tom provided you with amazing service during your remortgage process. It's always our goal to make things easy for our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleUsing Hall and Benson was a pleasure, the team were friendly, helpful, and went above and beyond. I couldn’t recommend them more.
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI cannot recommend Hall and Benson in Heanor enough. Adam was very professional upon meeting and sold the house within a week. Beth went above and beyond to move things along. And Rolaine kept me up to date and provided invaluable help. Thank you so much, you are an amazing team!
5/5
GoogleVery helpful staff. Explained whole process and made it as simple as possible. Tom the mortgage advisor was excellent
Thank you Jacob for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from mortgage consultant Tom Hallam. Supported me and my wife through every stage of application. Provided excellent bespoke professional advice from start to finish and made sure we were well informed with every detail throughout. Highly recommend to anyone who’s looking for great mortgage consultant.
Thank you for taking the time to leave us this tremendous 5* review and recommendation Michael. Kind regards, Lucy, Customer Relations.
5/5
GoogleBuying a house was flawless, any information or questions I asked for were responded to swiftly and concisely, they were a pleasure to communicate with.
Thank you for your kind words! We are thrilled to hear that your experience in purchasing a house was flawless and that our team was able to provide timely and concise responses to your inquiries. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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Tell us what you need and we'll put you in touch. Hall & Benson Heanor hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Heanor.
