Trusted Agent profile · Headington · Oxfordshire
Verified
★★★★★
1,023 reviews across 3 platforms
107 London Road, Headington, Oxfordshire, OX3 9HZ
Part of Chancellors, see every office.
Chancellors's office in Headington, Oxfordshire, at 107 London Road, is rated 4.2 out of 5 across 1,023 reviews on three platforms, including 669 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
669
Reviews on Google
This office
353
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Headington office, from every platform, shown as written. First names only.
5/5
FacebookI had Miss Lily Sines dealing with my case. she responded quickly and solved the issue in the best way.. She is very is friendly, supportive, efficient and experienced thanks to Chancellor for including Miss Sines in their team
Thanks for your feedback??
5/5
GoogleIulia was great at arranging the viewing. Everything happened as planned and overall it was great experience to deal with Chancellors
Thank you Mian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
4/5
GoogleNathan was very helpful and supportive in the early stages, facilitating contacts and opportunities and coming with good recommendations in terms of how to advance towards fair agreement for both tenant and landlord. The first couple of opportunities they showed was very much off the mark, but once they got a better idea of what I was looking for, offer was spot on. We got the first place we applied for.
5/5
GoogleI recently rented a property through Chancellors in Headington. The agent who dealt with our request; Conor Taylor made the entire process such an easy one. He went out of his way to help find the perfect property. He gave consistently good advice on renting and was always available to deal with any questions. From start to finish this was professionally managed. Couldn't be happier with the service. Would definitely recommend.
1/5
GoogleI have rented a place for a year with Chancellors Headington branch for a year. Overall very poorly managed. We had critical water problem in the bathrooms that we reported on day one and took months and months to sort out leaving us with nearly no showers in the middle of the covid pandemic. Very poor communication and not taking requests promptly with too long time to respond to emails and phone calls and sometimes not even responding. The landlord has also breached our privacy by visiting to do some work and did not provide a 24 hours notice prior to visiting the property (as boldly stated in the contract). These are just some of the issues that we have experienced with Chancellors in only one year. I would never rent with Chancellors again and I highly do not recommend so!
Hi Osama, thank you for taking the time to leave a review, we are however, disappointed that you have felt cause to rate us only one star. So that we can take steps towards putting this right, please could you contact us at customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleVery helpful and professional throughout the whole process, and really kind at all times. Found a very nice property, couldn't be happier! Thank you Olivia and Jon :)
Thank you for leaving us this great review Tom, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleOlivia has been fantastic throughout the whole lettings process. From start to finish she was responsive and helped with any queries we had. I would defiantly recommend Olivia and the Whole of the Headington Team.
Hi Hannah, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.
5/5
Googlegood services with tolerant manner as my English is not good.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookI moved into a flat recently and chancellors lied to me about a number of things, my flat is £750 a month plus bills. They said there was heating and gas connected and they lied, multiple times in writing, they also forgot to write in tenancy that they gave my neighbours upstairs a key to my property to access my flat whilst I'm out, they lied about this over and over again until the neighbours actually locked me in my own flat because they 'arent comfortable with my background and me being on benefits' (one of the male students was caught peering through my window as I changed and weirdly chancellors have tricked me and caused me to be completely suicidal due to what they have done to me, I got this place in seek of refuge and chancellors EXPLOITED me.
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
FacebookWe had a viewing booked on a property in chalgrove 2 weeks ago - we had arranged childcare and were on our way to the viewing to then receive a phone call from the branch saying the viewing was cancelled as the property was already under offer and had been for over 2 weeks - when I asked why they accepted our viewing request they couldn’t give me an answer. Over the next couple of days I phoned up multiple times about visiting other properties they were listing, and was always told “I’ll get someone to call you back”. Never heard anything. Would absolutely avoid this estate agency. Totally unreliable and unprofessional and wasted lots of our time. Luckily we’ve found a gorgeous new home with another agency
Hi Abbie, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
1/5
FacebookDidn’t have the best experience with these agents was interested in a property that has been withdrawn! But was interested before the property was withdrawn but i called them countless of times to arrange a viewing with no luck ??
Hi Joshua, I am very sorry to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you? Many thanks.
5/5
GoogleGood experience here, Iulia Branduse is really supportive during my application of the property.
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookJayne Morris - Jayne first dealt with the letting of my house when she worked in Kington Office but then she moved to Chancellors head office but I am very pleased she is still looking after my property as I am more than happy with how professional and courteous Jayne is. Any matter arising with regards to my property is always dealt with immediately and I know I can rely on Jayne.
5/5
GoogleHenry Foreman was excellent to deal with - very responsive and personable, and honest in his assessment and advice on potential properties. He made the process easy - highly recommended.PositiveProfessionalism
Hi Matt, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.
5/5
GoogleUnlike usual conversation, Mr. Tiago was interested in providing different options based on my needs
Thank you for this wonderful review Ajeesh. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
GoogleRebacca has been a great help with us, and provided us all with the correct information in a timely manner.
Thank you Jack for giving our Headington branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
4/5
GoogleOliver Heather was the point of contact on my recent house purchase. Although Chancellors weren't actually acting on my behalf, throughout the process Oliver was very helpful and willing to help determine a mutually acceptable outcome to the inevitable issues which arise during the process. This proactive approach certainly helped the chain to move quicker than it could have done. Oliver was calm, friendly and polite at all times.
1/5
FacebookMy review is specific to the lightwater branch. Bad mannered, unprofessional and incompetent are the words I would use to describe the staff. They found me buyers back in June who have still not signed their contracts along with the buyer at the bottom of the chain. There are 4 others in the chain above and we have all signed and are ready to exchange contracts. The managers have not replied to the last 2 emails I sent asking them to get this resolved. The whole process since signing up with them has been far from satisfactory. Wrong price on the house, wrong details and a complete disregard for me as a customer. The manager, in particular, seems to think it is beneath her to deal with customers once they have signed up. I have never dealt with a company before who refuse to answer emails from their customers. My job involved dealing with estate agents and in 15 years I never came across behaviour like this. I wish I never signed up with them.
Thank you for bringing this to our attention Mary, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to louise.hughes@chancellors.co.uk? Thank you.
5/5
GoogleMy experience was great with chancellors and I think the Agent that took up on the type of place I would like was quite helpful because it was more like person centered because I was updated on current letting, given timely information regarding the properties till I got that which was quite suitable.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleJack Williams recently assisted us in selling a property, and I found him to be highly persuasive and passionate throughout the process. He consistently communicated with us effectively, arranged viewings, and followed up diligently. I would definitely recommend him.
Thank you, Jack Li, for your fantastic review! We're thrilled to hear about your positive experience with Jack Williams. His dedication and communication truly set him apart in the property selling process. Your recommendation means a lot to us! If you need any further assistance in the future, feel free to reach out.
5/5
GoogleI had a great experience with Headington Chancellors branch. Jude Boag-Matthews, was the agent helping me. He was really helpful and very prompt. I really satisfied with his work approach. Thanks for all your help.
Thank you Sneha for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleGreat and very fast experience getting a house for next year thanks to Lewis Stacey! Couldn’t have been easier
Hi Tamara, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleThe team at Chancellors were great during the purchase of my flat. Bella and Alex Dimopoulos, in particular, were always very responsive, polite and helpful - helping me out with general info and my queries and correspondence with the seller. Thanks very much, M
Thank you for leaving us this great review Matt, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!
5/5
FacebookAs a landlord who uses the services for Chancellors for Property Management ; the services provided by South East property Management team has been excellent. The services of Ms Isabelle Jakovljevic in particular has been splendid. Her services with respect to my Property Management has been great. I have been with Chancellors now for over 5 years and my overall experience has been very good. Radhika Vinod & Vinod Ramaseshan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Oxford won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent.
