Breckon and Breckon Headington reviews

★★★★★ 5/5

The Trusted Agent

Friendly and totally professional service from start to finish

Matthew came to see us when we decided to sell our property in Headington. He immediately inspired our confidence, by demonstrating his knowledge, experience and competence as a Headington based agent. We were thus perfectly happy to leave the whole process in the hands of Matthew and his professional staff - and they didn't let us down. Melissa Bush handled the detail of the process, from the initial stages, when potential buyers were showing interest, through to getting a sale agreement and on to final completion, At every stage, her communication with us was totally excellent. She liaised brilliantly between us and our buyer. and was really conscientious throughout, even visiting the house to photograph the final meter readings for us, on completion! So a big thank you to the Breckon & Breckon team in Headington., for managing a painless transaction. We wouldn't hesitate to highly recommend you to anyone wishing to buy, sell or let property in the Headington area.

Clive · 8 February 2019

★★★★★ 5/5

The Trusted Agent

Excellent service

Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they produced for the brochure showed my house at its very best. They were always very flexible and accommodating when arranging viewings and always worked hard to get feedback following the viewings. Once my property was sold they continued to support me by liaising with solicitors and my buyers, always ready to offer advice or explain what was happening. They took me through the whole process with great care and attention - Ross, Melissa and Matthew were all amazingly supportive. I would thoroughly recommend Breckon & Breckon in Headington to anyone contemplating putting their house on the market.

Diane · 28 July 2018

★★★★★ 5/5

The Trusted Agent

Highly recommended

Huge thanks to Matthew, Ross and the team at Breckon and Breckon for guiding us through this process. From the valuation stage Matthew’s local knowledge and experience was reassuring and undoubtedly very genuine. The fees and contract was all clear with no hidden costs. Once on the market Ross took over and gave us absolute confidence that both our sale and purchase we’re being monitored closely. Any queries were responded to quickly. Communication was excellent throughout and I would not hesitate to recommend this branch to others.

Rachel · 27 July 2018

★★★★★ 5/5

The Trusted Agent

Good service, added value, thanks B and B

Breckon and Breckon, and Ross Mabbutt really did the job for us. We were 'selling at a distance' - this was a parental home - and we depended on Breckon and Breckon as our people on the ground in Headington. They kept in contact, always returned calls, and called us when there was news (even if it was of delays), and did all the progress chasing with our purchaser and their chain we could hope for. Also helped us solve property related matters which it would have been hard for us to sort from over 100 miles away. I would recommend them to friends in Oxford area no problem.

WC · 19 June 2018

★★★★★ 5/5

The Trusted Agent

Truly dedicated estate agents

The whole team at the Headington branch were friendly and extremely professional. The .viewings (and there were many of them!) were booked in and carried out efficiently and were always on time with no hassle for us. When we got an offer Ross negotiated and we got the offer that we wanted. Having gone through the whole process I feel that selling your house is much more than the marketing and arranging the viewings, Ross kept the whole procedure running smoothly. He was in regular contact with our buyers and solicitors, ensuring that all parties new what was happening, what we needed to do next and what we were waiting for. Thank you to Ross, Matthew, Laura and Melissa who all guided us through our house move! We would thoroughly recommend them.

Sally · 18 May 2018

★★★★★ 5/5

The Trusted Agent

Excellent service

During the recent purchase of a property in Marston we worked mostly with Ross Mabbutt. He provided an excellent service. He was friendly, professional, knowledgeable and helpful at all times. His communication was exceptional and working with him made the buying process straightforward and smooth and he was a breath of fresh air compared to many other agents we encountered during our property search.. Thank you very much for such a professional and high quality.service. The high quality service offered prompted us to contact and work with Amy in the B and B lettings team where the service has also been first class. Thank you B and B for our dedication, expertise and brilliant service.

Robert · 3 May 2018

★★★★★ 5/5

The Trusted Agent

Excellent service

During our property search in Oxford we came into contact with numerous estate agents.. Breckon and Breckon were head and shoulders above the crowd in terms of a high quality professional service that made the buying process as smooth and straightforward as possible. Communication was excellent throughout and we would strongly recommend Breckon and Breckon for their excellent service. Ross and Melissa at the Headington office were very helpful and professional. We would recommend Breckon and Breckon to anyone wanting to buy a property. We were so impressed with the service that we explored letting options with Breckon and Breckon. Amy in the lettings team has been enormously helpful providing a first class letting service. Thank you to the B and B Headington Team.

Robert · 3 May 2018

★★★★★ 5/5

The Trusted Agent

Sympathetic and genuine sales agents do exist!

I can't fault Breckon & Breckon. Not only did they provided an excellent service throughout the sale, more importantly it was handled very sympathetically. After living in the only family home he had ever known for over 50 years, my father and I found selling up an emotional experience. Ross (Breckon & Breckon) was understanding to a fault, listening carefully and more importantly not rushing us.. He kept us in the loop at every stage and was always available and more than happy to provide advice when needed, we really can't thank him enough!

Mel · 27 March 2018

★★★★★ 5/5

The Trusted Agent

Excellent to work with!

I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications during the process, but Ross did a great job in ironing the issues out and liaising between myself, the vendor and all the solicitors involved. I wouldn't hesitate to recommend him and he will be my first port of call as and when I come to sell. When Ross wasn't available, his colleagues in the office were also very helpful and he always received and responded quickly to messages.

Anonymous · 5 March 2018

★★★★★ 5/5

The Trusted Agent

Efficient, straightforward and involved!

Breckon & Breckon in Headington have done a fantastic job from first contact to completion (today) in my recent house purchase. Ross, my main contact, has taken endless trouble to show me the house, keep me updated and answer my (many) questions promptly, well above and beyond my previous experience with estate agents. Both Ross and Matthew have been straightforward, pleasant and a pleasure to deal with. I felt Breckon and Breckon have genuinely wanted to make the sale go smoothly and satisfactorily for all parties, not just the sellers. I have already recommended them to a number of friends!

Hilary · 30 January 2018

★★★★★ 5/5

The Trusted Agent

Excellent service and communication throughout

We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always professional, helpful and knowledgeable. The communication we received was excellent, and Amy went out of her way to ensure the whole process (from finding tenants initially to them moving out when we decided to sell the property) was as smooth and stress-free as possible. We couldn't have asked for anything more. Thank you.

Morag · 19 November 2017

★★★★★ 5/5

The Trusted Agent

Service couldn't have been better

The service we received from Breckon &Breckon while selling our house was excellent. Melissa Bush dealt with our sale and was professional, knowledgeable and approachable. We were selling our Oxford property while living in Scotland, and were always kept fully informed of any developments. Although the process turned out to be very stressful due to our first buyers pulling out at the last minute, Melissa went out of her way to ensure everything went as smoothly as possible. We couldn't have been happier with how the sale was handled. Thank you.

Morag · 19 November 2017

★★★★★ 5/5

The Trusted Agent

Good experience

Very professional and efficient. Queries are responded quickly as well as to inform us the progress at any stage. Ross Mabbut is very professional and courteous with good knowledge of local Oxford market in general, and the property that we were interested in. In addition, other staffs are as efficient and friendly inc. Melissa Bush, whom I never met but enganged in a polite but friendly telephone conversation and advice. We were also pleasantly shocked when the ‘Sold’ sign was removed immediately in the early morning after completion date. That is one example of how efficient they are. Thumbs up..

Jamaliah · 7 November 2017

★★★★★ 5/5

The Trusted Agent

Professional, friendly and highly competent

The Breckon & Breckon ream handled both our sale and purchase. We primarily interacted with Ross, who was unfailingly prompt, sharp and professional. He quickly ascertained our aims and priorities and worked toward them. When it was clear that we wanted to push forward on an accelerated timescale, he did everything he could to make that happen. He was never condescending or insincere, and we never doubted that he was looking after our interests. He and Matthew were invariably straight in dealing with us, including when their advice or news was not what we may have wanted to hear. It made a difficult, stressful processs much easier and less painful. The broader Headington team were also great, and operate as a very high functioning team of professionals. Overall, we could not have asked for better support and service. Written from beside our cozy new fireplace - thanks Ross and colleagues!

Karla · 5 November 2017

★★★★★ 5/5

The Trusted Agent

Professional, knowledgeable and thoroughly competent service, highly recommended.

Following a family bereavement, my family and I were left with the difficult decision to sell our beloved family home. From the beginning of the sales process, Ross and Matthew gave me realistic expectations about what could be achieved for the house sale, and I was assured by their professional approach and detailed market knowledge. Through some thoughtful and extremely competent estate agency work, Ross went on to deliver, what can only be described as the "perfect" buyers. He kept me fully informed of developments throughout, working courteously and efficiently. I couldn't be more grateful for his patience, professionalism and sensitivity at every part of this journey, and am truly delighted with the outcome. Thank you so much. Lorraine K.

Lorraine · 2 August 2017

★★★★★ 5/5

The Trusted Agent

Excellent service and communication for house purchase

We used Breckon & Breckon to buy a property in Marston, Oxford in 2017. Our agent was Ross Mabbutt throughout and we were very happy with his service and would definitely use Breckon & Breckon again. In particular, at various points when we needed to put questions to the sellers or arrange on site visits he communicated our requests very rapidly and got back to us soon, so this was not a cause of delays as can be in some house sales. I never had trouble getting hold of Ross or someone else from the office; on just one occasion when he was out of office his manager Matthew Heavens took my call and helped me set up a site visit with a contractor, so there was no delay. We also feel that our interests and those of the sellers were faithfully represented. In short, happy to recommend this agent and agency.

Richard · 4 July 2017

★★★★★ 5/5

The Trusted Agent

Professional, competent, exceedingly helpful and patient - highly recommended

Matthew at Breckon & Breckon recently oversaw the sale of our property. He was knowledgeable, always advising us thoughtfully, never pre-emptive or trying to impose. He was totally attuned to our needs and really helpful. Our situation was made more difficult as we struggled to find a suitable property having potentially sold ours very rapidly. Matthew liaised between us and our buyers over a protracted period of time with great patience and sensitivity until we were able to purchase something we knew was right for us. A big thank you to Matthew, Laura and all the staff at Breckon who helped ease what was a potentially stressful situation to its happy conclusion.. We are so p;leased we found the right people.

Judith · 23 May 2017

★★★★★ 5/5

The Trusted Agent

Dedicated, tireless and positive

Matthew worked hard to guide us and his vendor to a successful transaction. He was understanding when problems arose, and I felt he was fair to us whilst always keeping the best interests of his client to the fore. He was well supported by the rest of the team in the Headington office. I've now bought twice through Breckon and Breckon and have been impressed by their professionalism and efficiency both times. They will be top of my list when I come to sell..

Andrew · 7 April 2017

★★★★★ 5/5

The Trusted Agent

House sale.

All I can say is 10 out of 10 for the Headington team. We knew our house sale would be a slow one as we live out in the sticks. However with the utmost support from Ross our main contact along with Matthew and Laura we agreed a sale at a relatively small discount. They offered great support from the on set and were totally professional but friendly too. Where some agents may have bullied us into a huge price reduction to sell fast they totally supported us and we achieved a great price. 100% recommendation, thank you so much guys! We even had a celebration meal as we have exchanged and due to complete shortly.

Robert · 1 April 2017

★★★★★ 5/5

The Trusted Agent

Helpful, prompt, clear and friendly.

I had excellent service from Breckon & Breckon, in particular Matthew Heavens and colleagues Ross, Laura, and Amy, and Jan the photographer. They were prompt with everything - returning calls, reporting interest in the property, producing draft brochure, and covering for each other's absence/leave etc. They were very clear about things like terms of service, timescales, asking price etc. The brochure they produced was excellent. and they were happy to include my amendments. They were also up-front in a friendly and clear way about things I needed to do to improve the property and increase its chances of selling - perhaps tricky messages for them to deliver but they did it very well. Overall I would definitely recommend them.

Mara · 16 December 2016

★★★★★ 5/5

The Trusted Agent

OUTSTANDING SERVICE

I believe Breckon & Breckon provide a far superior service to other estate agents in Headington. The staff are professional, experienced and knowledgeable. In particular James Rein the Assistant Manager provided me with an outstanding service during the sale of my late parents property. I was kept up to date with progress and never had to chase anything up. This made a difficult time less stressful. It was a breath of fresh air to receive such amazing customer service. Matthew the Manager and Laura were also very helpful. They are an exceptionally good team. I have previously used other agents and can honestly say none of them can compare with the service Breckon & Breckon provide. They go the extra mile to ensure a successful sale. I highly recommend them.

Patricia · 17 March 2016

★★★★★ 5/5

The Trusted Agent

An excellent, professional estate agent whom I would totally recommend

I put my house on the market with Breckon & Breckon as they had successfully sold a number of properties in the area. James was an excellent agent, always keeping me fully informed re viewings and supplying feedback. My house was sold at the asking price, which was considerably higher than I had anticipated, within 10 days of going on the market. Throughout the sale James kept me up-to-date on how things were progressing. In addition Breckon & Breckon were the agents I purchased my present house through. Again James was excellent, helping me to secure the property quickly and keeping me fully informed of progress.

Sue · 17 March 2016

★★★★★ 5/5

The Trusted Agent

Breckon and Breckon

I contacted Breckon and Breckon to sell a buy to let property for me. From the outset James kept me informed of any viewings and advice. The sale went through much smoother than I expected, His professional and hands on approach ensured any snags were quickly ironed out. compared to other Estate Agents I have used thiese were a cut above the others. I have recommended James and his company to my other buy to let colleagues, as I feel the service could not be beaten. James made the job look easy.

David · 17 March 2016

★★★★★ 5/5

The Trusted Agent

Happy first time buyers

The team at headington breckon and breckon we're just fantastic in helping us secure our house where we have been now for nearly 6 months and are settled and happy.. Being first time buyers we had a lot of questions and Matthew, Laura and James were so nice and helpful every step of the way, the experience of buying our first house was a happy one and one we'll always remember. we can totally recommend thier services, a really trustworthy and friendly team.

David · 14 March 2016