Trusted Agent profile · Headington · Oxfordshire

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Breckon and Breckon Headington reviews

★★★★★ Excellent

495 reviews across 3 platforms

109 London Road, Headington, Oxfordshire, OX3 9HZ

Breckon and Breckon's office in Headington, Oxfordshire, at 109 London Road, is rated 4.8 out of 5 across 495 reviews on three platforms, including 290 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

290

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

157

Reviews on The Trusted Agent

This office

Trustpilot logo

48

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Breckon and Breckon Headington

Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.

Awards

The Trusted Agent 2026 results for Breckon and Breckon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on The Trusted Agent

Showing 157 reviews on The Trusted Agent only. Show every review

5/5

The Trusted Agent

A highly professional and personal service

Without doubt the best Estate Agent I have had the pleasure of dealing with. Matthew Heavans is very helpful and professional individual who really does care about his clients. He is highly responsive and always delivers what he says he will. I have no hesitation in recommending Matthew and Brecon and Brecon. I am considering purchasing another property and will definitely be using Brecon and Brecon in Headington.

Piers · 6 July 2019

5/5

The Trusted Agent
Buyer

Really helpful service from Breckon in buying our new home

Really great service from Matthew Heavens in buying our new home. He was very friendly and professional. He was very supportive during a previous attempt to buy another property and then worked hard to ensure our purchase went smoothly.

David · 4 January 2017

Agent replied · 15 February 2017

Many thanks David, I hope your enjoying your new home. Matthew & the team.

5/5

The Trusted Agent
Buyer

Very clear and professional

These guys were what you would hope from an estate agent, rather than the common experience. I dealt with James throughout, he was very helpful and quick to get the information and services requested. I would recommend this branch.

Tom · 22 August 2016

Agent replied · 18 November 2016

Thank you Tom for your positive review in stating how you would recommend our branch; very kind of you and highly appreciated! Excellent that you thought we got the information you needed in a speedy manner. Best wishes, Matthew and the team.

5/5

The Trusted Agent
Seller

Brilliant service.

I had a property that was somewhat of a challenge. Matthew and the team worked really hard to find the right buyer. They came through in the end. Very many thanks for a job well done.

Colin · 24 June 2018

Agent replied · 14 August 2018

Many thanks Colin for your kind feedback. We all wish you the best for the future. Matthew & the team.

5/5

The Trusted Agent
Landlord

Excellent / professional

Excellent service from Amy & Breckon & Breckon Amy is experienced and knowledge and she could not do any more for us , we will definitely be going back to Amy when we need new tenants .

Sandra · 24 May 2016

Agent replied · 18 November 2016

Thank you Sandra! See you soon.

5/5

The Trusted Agent

Fantastic service

Breckon & Breckon Headington, and in particular Matthew Heavens but also all the team, provided a superb service on the recent sale of my late mother's house in Headington. The sale was long and difficult for various reasons but B&B were there to help, above and beyond the normal service I'd have expected, at every step of the way. I cannot recommend this agent highly enough.

Vanessa · 19 April 2019

5/5

The Trusted Agent
Buyer

Highly recommended

We recently bought our new home through Breckon and Breckon in Headington. All members of the team were helpful, enthusiastic and accommodating. I was particularly pleased by the ongoing contact and follow up from Ross following acceptance of our offer. Thank you also to Melissa for making calls to removal companies on my behalf! I would be delighted to recommend this team to others.

Melissa · 6 September 2018

5/5

The Trusted Agent
Seller

Melissa and Matthew have been consistently courteous and thorough

From the first we have been impressed by the service at Breckon and Breckon in Headington. Communication has been swift and clear and everybody we have dealt with has been helpful and reliable; this has been a huge contrast with the previous estate agent used by us. We have felt able to trust the expertise in the Breckon and Breckon office. Our house has been successfully sold and we look forward to moving to our new home. We would certainly recommend the Headington office of Breckon and Breckon to our friends.

Joanna · 17 June 2018

Agent replied · 20 June 2018

Dear Joanna and John, thank you for your lovely review. It has been a pleasure helping you both move. I wish you all the best for the future and good luck with your new home. All the best, The Headington Team

5/5

The Trusted Agent
Seller

Breckon & Breckon

I rate the service we received as excellent, for the following reasons: The staff were very approachable, efficient and supportive, and we were kept fully up to date on all the developments during the sale of the property. Many viewings were conducted in the absence of the householder; we trusted completely the staff members who accompanied potential buyers. We also found that we received very constructive advice when we discussed matters linked to adjusting the sale price of our property. Their professionalism was much appreciated. We will be very happy to recommend Breckon & Breckon to family and friends in the future. Alan Wightman 10th May 2018

Alan · 10 May 2018

Agent replied · 12 May 2018

Dear Alan, Thank you for the lovely review. It has been a pleasure to help you and Matthew. We wish him the best of luck in the future and hope he settles into his new home! Kindest regards, Team Headington

5/5

The Trusted Agent
Buyer

Purchased property through Breckon and Breckon

Fantastic agent who not only wanted to sell us the property but also help us through the entire process. James Rein has been fantastic throughout. Thank you so much for all your help

EUROS · 19 June 2016

Agent replied · 15 February 2017

Many thanks for your kind comments. Matthew & the team

5/5

The Trusted Agent
Seller

Professional and efficient.

Matthew was very well-prepared for the first visit, and we quickly decided that Breckon & Breckon would be our choice. He was professional and efficient throughout the viewing and selling process.

Jerry · 10 September 2018

Agent replied · 10 September 2018

Dear Lambert, Many thanks very much for your kind feedback and also your help to making this sale go through very smoothly. Kind regards, Matthew

5/5

The Trusted Agent
Tenant

Professional and friendly

I’m completely satisfied with the service I got from Breckon & Breckon. Amy is experienced, knowledgeable and friendly. If you are looking for an excellent service go directly to Breckon & Breckon agent.

Kinda · 21 April 2016

Agent replied · 25 April 2016

Thanks Kinda!

5/5

The Trusted Agent

Excellent buying experience

We have bought a house marketed through Breckon and Breckon, mostly dealing with Matthew Heavens. We found him to be open, honest and personable. He was very happy to help with all our viewing requests even after our offer was accepted and made himself available for meetings with the developer. We had excellent communication with him and he always responded quickly.

Claire · 6 October 2019

5/5

The Trusted Agent
Seller

customer care, great communication!

excellent service was provided form the initial contact through to completion, backed up with a high level of professionalism, great communication & attention to detail, special thanks to Melissa & Ross.

Michael · 30 June 2018

Agent replied · 4 July 2018

Dear Michael, Many thanks for your positive review - very much appreciated. We wish you and your brother all the best and please do not hesitate to get in touch if we can assist again in the future. Best wishes, The Headington team

5/5

The Trusted Agent
Tenant

Everything was nicely handled through email connection

We, two professionals, were looking to rent a shared flat when moving to work to Oxford. I lived in France and my flat mate in Finland at the moment. The viewing was nicely organized through emails and when my flatmate moved here 2 weeks before me she saw the place and decided it's what we want. When I moved here two weeks later I could move almost (only 2 nights somewhere else) straight away to our new apartment and there was no difficulties even we were not British. They helped us with everything that was new to us in the renting scheme in UK.

Helena · 8 February 2017

Agent replied · 14 February 2017

Thank you Helena! I hope you enjoy Oxford!

5/5

The Trusted Agent
Buyer

Plesant experience and excellent service

We just bought our fist place from B&B Headington and found the experience to be pleasant overall. Right from the beginning, their agents were nice and as FTB, we found them to be patient and helpful during the entire course. We conducted several viewings of the property prior to exchange and the B&B team were efficient in organising these. Matt, who handled our sales was great and provided us with the required contact/assistance, when requested. I will wholeheartedly recommend B&B to my friends and family.

Sridhar · 5 February 2017

Agent replied · 22 March 2017

Thank you for your feedback. We wish you all the best in your new home! Kind Regards Matthew

5/5

The Trusted Agent

Professional, thorough & knowledgeable

The whole team in Headington are fantastic. I can highly recommend Matthew, James & Amy. Don't risk any other agent - go with Breckon & Breckon - you won't be disappointed. .

Luke · 29 March 2016

Agent replied · 18 November 2016

Hi Mr Seymour, thank you for leaving such kind feedback about your experience of Breckon and Breckon, and for recommending others to choose us. This is the biggest compliment you could give us. Best wishes, Matthew and the team.

5/5

The Trusted Agent

Knowledgeable, friendly and thorough.

Found my experience of both buying and selling my house with Breckon last year very positive. When there was an issue I felt that it was dealt with immediately and when things needed to be organised, chased, etc it was always done when they said it would be. In an industry where quite a number of people can seem dishonest, the staff at Breckon portray the opposite and do it very well. Spending hundreds of thousands of pounds is stressful enough as it is so having someone you feel is actually working with you and wanting the best for you I found very reassuring. I'd happily recommend the team in Headington to anyone else looking to buy or sell in the area.

Leigh · 18 March 2016

Agent replied · 18 November 2016

Hi Mr Smith, many thanks for the lovely feedback you left about Breckon and Breckon on Rateragent. We are particularly thrilled that after your experience of our service, we managed to overturn a negative image of estate agents (as discussed above), and that you would go on to recommend us to others. Many thanks Mr Smith, I am sure our paths will cross again in the future. Best wishes, Matthew and the team..

5/5

The Trusted Agent

Experience of a house sale with Breckon & Breckon, Headington, Oxford

Having just sold my house with this estate agent I would like to say how incredibly helpful the whole team were, with particular mention to Ross Mabbutt. We were reliably informed, and kept fully up-to-speed during the whole process from beginning to end. I would definitely recommend this Estate Agent to anyone looking to either sell or buy a property locally.

Linda · 1 March 2019

5/5

The Trusted Agent
Seller

Professional, helpful, and friendly.

Melissa was our main contact through the selling process. She was very professional and supportive, answered all our questions efficiently and clearly, and was really good to deal with.

Jerry · 10 September 2018

Agent replied · 10 September 2018

Mr Lambert, many thanks for your positive feedback - its so much appreciated. Kind regards Melissa & the team.

5/5

The Trusted Agent
Seller

Got us what we needed

Matthew from Breckon and Breckon listened well, gave sound advice and handled the business very efficiently. We are very pleased with the service we received and with the outcomes achieved.

Steve · 8 June 2017

Agent replied · 13 July 2017

Many thanks for your kind feedback. Best wishes, Matthew

4/5

The Trusted Agent
Buyer

A professional, no-nonsense service

Matthew was helpful in all respects and made himself available to accommodate our busy schedules. We appreciated his honest and non-pushy approach which made us feel comfortable during our viewing.

Alex · 23 November 2016

Agent replied · 24 November 2016

Dear Alex, Many thanks for your positive review. Much appreciated and good luck in your new home!.

5/5

The Trusted Agent

Fantastic personal service.

Matthew and team were more than we expected from an estate agent, they understood what we wanted from a property and were able to sell ours quickly and with great professionalism. Throughout the process they would always be there to discuss what was happening, they were open and minimised the stress that goes with moving. I highly recommend them.

Christina · 9 October 2018

5/5

The Trusted Agent

Wendy

Excellent service from all staff especially Melissa who was the main person dealing with my sale. Very competent and patient and a delight to know

Wendy · 30 December 2018

Agent replied · 18 February 2019

Dear Wendy, Thank you for the lovely review, we really appreciate the positive feedback. We wish you all the best for the future. Kind regards The Headington Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Breckon and Breckon Headington

What do sellers say about Breckon and Breckon Headington?

56 reviews from sellers, rated 4.9 out of 5 on average. For example, Diane wrote: "Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they ..."

What do buyers say about Breckon and Breckon Headington?

27 reviews from buyers, rated 5.0 out of 5 on average. For example, Anonymous wrote: "I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications ..."

What do landlords say about Breckon and Breckon Headington?

5 reviews from landlords, rated 4.9 out of 5 on average. For example, Morag wrote: "We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always ..."

What do tenants say about Breckon and Breckon Headington?

13 reviews from tenants, rated 4.9 out of 5 on average. For example, Phoebe wrote: "Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were ..."

Has Breckon and Breckon won any awards?

Yes. Breckon and Breckon Headington won Gold in The Trusted Agent 2026 awards.

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What do you need help with?

Breckon and Breckon Headington will use your details to contact you about this. See our privacy notice.

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