Trusted Agent profile · Headington · Oxfordshire

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Breckon and Breckon Headington reviews

★★★★★ Excellent

495 reviews across 3 platforms

109 London Road, Headington, Oxfordshire, OX3 9HZ

Breckon and Breckon's office in Headington, Oxfordshire, at 109 London Road, is rated 4.8 out of 5 across 495 reviews on three platforms, including 290 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

290

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

157

Reviews on The Trusted Agent

This office

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48

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Breckon and Breckon Headington

Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.

Awards

The Trusted Agent 2026 results for Breckon and Breckon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on The Trusted Agent

Showing 157 reviews on The Trusted Agent only. Show every review

5/5

The Trusted Agent
Seller

Very professional, efficient, very knowledgeable and well organised.

The Headington office of Breckon and Breckon are extremely well organised and dealt with all the ups and downs of selling a property with great composure, kindness and efficiency. All members of staff - Ross, Matthew and Melissa - were very helpful, giving very good advice and worked together to make an excellent team.

Rosalyn · 13 August 2018

Agent replied · 23 August 2018

Dear Rosalyn, Thank you for such lovely comments about our team. We are so happy you had such a positive experience with the Headington office and are delighted we got the result for you. All the best for the future. Best wishes, The Headington Team

4/5

The Trusted Agent
Seller

After what seemed a long drawn out affair, we finally sold my Mother's house in Quarry; Breckon & Breckon helped get us through to the end. The surveyors report didn't reflect well on the property, but Ross, Melissa and the Team were very determined to successfully help get the result we wanted. Many Thanks…

Stephen · 27 November 2017

Agent replied · 29 November 2017

Many thanks for your comments Mr Davies. We wish your Mother all the best in her new home. Kind regards, Ross

5/5

The Trusted Agent
Seller

Great Service

Ross provided us with a professional and courteous service keeping us up to date throughout the sale. He provided a very personal service and took a lot of the stress out of selling our property. We were very pleased with the service and would recommend both Ross and Breckon & Breckon to future sellers.

Lynn · 10 July 2017

Agent replied · 13 July 2017

Many thanks for your lovely feedback. Kind Regards Matthew

5/5

The Trusted Agent

Absolutely fabulous

We used Breckon and Breckon for our sale (and purchase) and were really pleased with the results. Ross, Matthew and the team were totally efficient and professional at all times - but beyond that, they were always ready with sensible advice, helping us to keep our heads at all stages of the process.

JS · 9 January 2017

Agent replied · 22 March 2017

Many thanks for your comments, we wish all the best. Regards Matthew

5/5

The Trusted Agent
Buyer

help with buying house

I have brought a house from Breckon & Breckon. Ross has been a great help from start to finish, always keeping us updated on progress. I would definitely recommend Ross from Breckon & Breckon to my friends and family in the future. Thanks a lot for all your help. Daniel & Emma.

Daniel · 17 January 2017

Agent replied · 19 January 2017

Thank you for your kind words Daniel and Emma. It has been a pleasure dealing with you both, and we wish you and your family the best in your lovely new home! Best wishes, Ross

5/5

The Trusted Agent

Great service for first time buyers

As first time buyers Breckon & Breckon were extremely helpful in explaining the process and helping us with our first purchase. I was always able to reach them over the phone and they were very good at keeping us up to date on the progress of the purchase. There was a slight delay on the sellers side (not through any fault of the agents) but they were always chasing the appropriate people and informing us of progress, They were very professional and supportive throughout our communications with them.

Rachel · 31 October 2019

5/5

The Trusted Agent

An excellent experience

We have sold our house through Breckon and Breckon. All the way through the process all the team have been supportive and efficient. We went with them in the first place as Matthew Heavans came across as open and honest and we are glad we followed our gut instinct. Melissa Bush has handled most of the sale and she has always been available and followed up any issue immediately. Overall the team have made selling our house a positive experience.

Sally · 31 July 2019

5/5

The Trusted Agent

Outstanding service

We used Breckon & Breckon Headington to rent our house and they have been amazing. They replied promptly and helpfully to all emails and were not at all pushy during the viewings. They gave us time to make a decision and did not pressure us at all. There were a few minor repairs issues that needed to be sorted when we moved in, and they organised for a contractor to come the following day and sort it. So far our best experience with an estate agent in Oxford, special thanks to Ashleigh Swales, Josh and Rhys.

MS · 22 May 2019

5/5

The Trusted Agent

House selling the easy way

Selling our house through Breckon and Breckon has been a breath of fresh air. Ross thoroughly impressed us with his thoughtful and insightful valuation which made the decision easy to put the property on the market with them. Viewings went smoothly and we quickly secured our sale. During the sales process we were very impressed by the professionalism of Ross and the team. When we had the inevitable hiccups along the way Ross quickly picked and managed the issues thereby earning our complete trust in the process. From various communications I also gained the impression that through his honest professionalism he also had the trust of our buyers. We wholeheartedly recommend the team at Breckon and Breckon, and that's irrespective of whether you are selling or buying though them. Andy & Janet

Andy · 17 May 2019

5/5

The Trusted Agent

The best agents in Oxford

I have just completed on my first home purchased through Breckon & Breckon in Headington and what can I say? The whole process could not have gone any smoother. Matthew Heavens and Melissa Bush without a doubt are the nicest agents I have ever dealt with, both extremely responsive, friendly and professional. I consider myself very fortunate that I had such fantastic people assisting me with the purchase, especially Melissa who spent a lot of time answering my questions and arranging visits, always helpful and kind, very polite and never pushy. Thank you Breckon & Breckon, thank you Melissa and Matthew. I would give you 6 stars if I could :)

Elena · 11 May 2019

5/5

The Trusted Agent

Professional and personal service from agents with excellent local knowledge.

I was impressed that Matthew, the Manager, came to meet me at the property at the outset. I was struck by his professionalism and friendliness. He clearly understood the local market and provided a realistic valuation, while setting my expectations. I was advised in advance of each of the many viewings and feedback was provided in every case. Ross and Melissa kept me informed throughout, and answered all my calls and emails promptly. As the Headington branch is a small office, I felt I received a very personal service. In summary, I would thoroughly recommend the Breckon and Breckon Headington office if you are planning to market a property in the area they cover.

AT · 28 April 2019

5/5

The Trusted Agent
Seller

Communication was important to us and we were not disappointed

The team at Breckon & Breckon Headington Oxford.were first class. Special thanks to James for working so hard on our behalf and keeping us informed at all times an asset to the company, along with Laura and Mathew who were also available at all times. We would definitely use them again

Marlyn · 11 March 2016

Agent replied · 18 November 2016

Hi Mrs Soul, many thanks for your lovely comments which you wrote about the team. We are delighted that you would choose to sell through us again if you ever decide to make another move. Best wishes, Matthew and the team.

5/5

The Trusted Agent
Buyer

Excellent customer service

Melissa, and Matthew were both very helpful and professional. I was buying a property but felt well supported and looked after by them. Melissa was the main person I dealt with and she was incredibly efficient. I would highly recommend this branch if people are thinking of selling locally.

Michelle · 4 August 2018

Agent replied · 7 August 2018

Dear Michelle, Thank you for your lovely review, we are very happy that you have had a positive experience with Breckon & Breckon and felt supported throughout your purchase. We wish you all the best for the future. Kind regards, The Headington Team

5/5

The Trusted Agent

Top Agents in Headington

Based on recommendations and having met Matthew Heavens we decided to instruct Breckon & Breckon to sell our house. Matthew, Ross and Melissa provided excellent and informed advice and were proactive in coordinating and advising on viewings, enabling us to secure a buyer quickly. One of the reasons we choose Breckon & Breckon was because of their excellent coverage of the Headington market. As a result, we were then fortunate to secure our next house also through Breckon & Breckon. We would definitely recommend Matthew, Ross and Melissa to any prospective seller or buyer.

Vanessa · 23 October 2018

5/5

The Trusted Agent

Excellent work

I would like to thank Breckon and Breckon for their excellent work in selling my flat through the most efficient, newest team-member Melissa Bush. I cannot rate Melissa highly enough - she went well beyond the call of duty as we were dealing with inefficient solicitors of my buyers. Melissa contacted them frequently to ensure they got their documentation to my solicitor as soon as possible. Melissa was courteous at all times, outstandingly hardworking, always answering my emails or calls almost immediately. and cheerful every time I spoke to her. This young lady will go far in the Estate Agents' world - remember her name as one day, I can imagine her heading up her own agency! THANK YOU MELISSA and thank you all staff of Headington Breckon and Breckon for always being supportive when I popped in and Melissa was out with other clients. Ruth

Ruth · 22 October 2018

5/5

The Trusted Agent
Buyer

Went the extra mile

As first-time buyers we weren't completely sure about the process, and Ross and his team really went the extra mile to explain everything to us, helping us know what to expect when. This made the learning curve so much easier for us, and much less intimidating. They were always quick to respond to our queries and to pass on the sellers' queries, and have even helped us post-sale to sort out the mail! I have no hesitation in recommending Ross and Breckon & Breckon.

Liz · 17 September 2018

5/5

The Trusted Agent

Wonderful service!

Melissa Bush was a great agent throughout my buying process. She explained everything well and helped move the process along whenever it was needed, making it as stress free as possible. She was extremely professional and also very supportive. I would highly recommend her as a agent.

Vanessa · 6 February 2019

Agent replied · 18 February 2019

Dear Vanessa, I really appreciate this lovely review, it was a pleasure assisting you with your purchase and i wish you all the best. Kind regards Melissa

5/5

The Trusted Agent
Seller

Intelligent, helpful service

This company know the Oxford area and market very well. Ross was prompt, courteous, informative and intelligent in helping us to set a realistic price which attracted a high number of viewing and two offers within a fortnight. Sale to completion in under twelve weeks. Highly recommended.

Hugh · 24 April 2018

Agent replied · 2 May 2018

Dear Hugh, Many thanks for your lovely review. It's brilliant to hear you had such a positive experience with us here in Headington and that the sale went through smoothly and efficiently. We wish you and your father all the best for the future. Best wishes,

5/5

The Trusted Agent
Tenant

Great service

Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were really impressed with the help we received and would happily recommend Breckon and Breckon.

Phoebe · 22 August 2017

Agent replied · 7 September 2017

It was an absolute pleasure to help and I hope you enjoy your new home and are there for many years to come!

5/5

The Trusted Agent

Sale of my late wife's home

During the difficult 6 months after my wife moved to a Nursing Home and then sadly passed away, Breckon & Breckon have been very helpful in arranging the sale of her home. At every stage their agent Ross Mabbutt has done a great job, and been pleasant and straightforward to deal with, as have the office staff. I could not have asked for a better Estate Agent, and would highly recommend them. David.

David · 20 September 2019

4/5

The Trusted Agent
Seller

Excellent Service

Having never actually sold a property before we found the help and guidance offered by Matthew at Breckon and Breckon was extremely useful and informative along every step of the process. It made the whole experience a lot less difficult that we had expected.

Keith · 18 March 2016

Agent replied · 18 November 2016

Hi Mr Ashby, many thanks for leaving a positive review regarding your experience of Breckon and Breckon. We are happy you have reported the selling process to be less difficult than you initially thought due to our guidance. Best wishes, Matthew and the team

5/5

The Trusted Agent
Buyer

Great service, friendly and professional

Melissa has provided a great service and support throughout the process. She is extremely efficient and well-organised, with a friendly attitude. Thanks also to Ross and all the Headington team for being so helpful and quick with all our queries!

Silvia · 30 August 2018

Agent replied · 10 September 2018

Many thanks for your positive feedback, its so kind if you both. We wish your well in your new home. Kind regards Melissa & the team.

5/5

The Trusted Agent

Excellent customer service

Breckon and Breckon helped to make our move as stress free as possible. Melissa and Ross were excellent, always friendly, easy to get hold of and answered our questions quickly. I would definitely recommend them to friends and family.

Louise · 9 February 2019

Agent replied · 18 February 2019

Dear Louise & Ed, Thank you for this lovely review, we are pleased to know you had a positive experience. We wish you all the best for the future. Kind regards Melissa & Ross

5/5

The Trusted Agent
Buyer

professional,friendly service

Matthew and Laura provided a professional service with a friendly approach , nothing was too much trouble we had the feeling they went the extra mile , very informative and kept us up to speed ,highly recommend Breckon & Breckon

Mary · 12 April 2016

Agent replied · 18 November 2016

Hi Mary, thank you for taking the time to leave a positive comment about your experience with us on Rateragent. We hope that you are all settled and enjoying your new home by now. If you would like us to come out and value it when the work is finished, we would be delighted to help. Best wishes, Matthew and the team.

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Questions about Breckon and Breckon Headington

What do sellers say about Breckon and Breckon Headington?

56 reviews from sellers, rated 4.9 out of 5 on average. For example, Diane wrote: "Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they ..."

What do buyers say about Breckon and Breckon Headington?

27 reviews from buyers, rated 5.0 out of 5 on average. For example, Anonymous wrote: "I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications ..."

What do landlords say about Breckon and Breckon Headington?

5 reviews from landlords, rated 4.9 out of 5 on average. For example, Morag wrote: "We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always ..."

What do tenants say about Breckon and Breckon Headington?

13 reviews from tenants, rated 4.9 out of 5 on average. For example, Phoebe wrote: "Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were ..."

Has Breckon and Breckon won any awards?

Yes. In The Trusted Agent 2026 awards: Breckon and Breckon, Headington won Gold.

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