JNP Estate Agents Hazlemere reviews

★★★★★ 5/5

Google

Sarah was excellent when dealing with the sale of my Grandparents house, whenever she said she’d call she always did, and kept us in the loop the whole time with the process, which was greatly appreciated. John started the process with the valuation and was our first point of contact but dealing with both Sarah and John was great from day 1, so thank you!

Dani · 16 November 2025

★★★★★ 5/5

Google

Amy, Jenny and Maisie were exceptional and helped our sale go through with a minimum of fuss. They went above and beyond not only for the sale of our property but also to help us solve problems we encountered in the purchase of our future property (from a different estate agent). I don't think our purchase would have completed without their ideas and solutions. I cannot recommend the team enough, they are knowledgable, experienced, courteous and their attention to detail was fantastic.

David · 17 May 2025

★★★★★ 5/5

Google

I worked as a buyer with Chloe Jagger and she has been exemplary - very communicative and supportive with the process. In the next stages Charlotte Poutney took over to guide me through the survey and contract phase - Charlotte was really responsive and supportive, much appreciated as a first time buyer. Thank you Charlotte. Special thanks also to Amy at the Headingley office who went out of her way to help me on the day of completion when the sellers hadn't handed over the keys by 5pm. Amy gave me her personal number in case anything went awry after hours. Thank you Amy!

Claudia · 17 May 2025

★★★★★ 5/5

Google

John and his team worked assiduously to help us with our sale and bring it to a successful conclusion. Communication throughout was regular and effective. I would have no hesitation in recommending B&B to others.

John · 16 June 2026

★★★★★ 5/5

Google

We recently sold our house through JNP. Julian and his team were absolutely excellent from start to finish. My queries were always answered on the same day, never did I feel we were one of many clients, nothing was too much trouble. Towards exchange it was very complicated but Julian and his team made it much easier with their constant support. I would highly recommend their services.

Susie · 14 September 2025

★★★★★ 5/5

Google

We are very happy indeed with the service we have received from JNP in Hazlemere. They have been very efficient, attentive and very pleasant to work with and particularly Douglas whose resposes to queries have been dealt with very quickly. Overall an excellent service and we are very grateful to them for handling our difficult house sale so well.

Barbara · 22 November 2025

★★★★★ 5/5

Google

JNP Hazlemere were fantastic in dealing with everything relating to our house purchase. Any issues or queries we had they were fast to respond and contact all the relevant parties. Special thanks go to Joe & Mark who were both exceptional throughout the whole process

Theo · 16 March 2026

★★★★★ 5/5

Google

I can’t recommend this Estate agent enough. They went above and beyond on every step of the way Julian, Mark and Douglas were always so polite and professional. I’m just gutted We didn’t use these to sell our house with as JMP Were night and day different Compared to the agents we used for selling!!! Great communication! Professional! Caring! I can’t recommend enough!!

Andy · 5 October 2025

★★★★★ 5/5

Trustpilot

Highly Recommend JNP!

We recently completed a very long and stressful purchase of a probate property, and we honestly couldn’t have done it without the incredible support from JNP Princes Risborough, especially Sue Harper. From the moment our offer was accepted all the way through to final completion, the communication was absolutely fantastic. Sue went above and beyond throughout the entire process. She was not only professional and efficient, but also genuinely caring and personable, it really felt like she was in it with us every step of the way. She even recommended a brilliant cleaning company and a gardener to help us get the property move-in ready, and both were exceptional. After months of waiting and navigating a tricky process, we were finally welcomed into our new home with a thoughtful gift box from Sue and the team, a lovely touch that meant a lot to us. Thank you so much for your dedication, patience, and support. We can’t recommend JNP enough!

Joanne · 26 March 2025

★★★★★ 5/5

Trustpilot

JNP Estate Agents were fantastic is…

JNP Estate Agents were fantastic is selling our property. We had a unique two bed cluster house, which was always going to be a difficult sale, we had 50+ viewings over the winter but every week JNP managed to find more customers to come and view. Always on time very smart and always always gave feedback on the property viewings. The whole of the sales team were top notch, Mitch, Naz, Caroline & Nathan really helped get clients through our door. Martin I felt was the gem in the business, helpful & honest, we felt he understood our circumstances and really tried to support us. I ended up speaking Martin almost every day for 2 months & he was very cheerful & positive every time we did, which really went a long way for us especially after the 30th viewing in winter. Lisa in the sale progression team, was also super helpful & really nice. She met our ambitious expectations of a quick sale to avoid the stamp duty increase. She managed to do it with a week spare! All round a great estate agents, great photos, easy to contact. We will be selling with them again (just not for a while hopefully!) Thank you Again Aidan & Ella

AIDAN · 18 March 2025

★★★★★ 5/5

Google

Really great experience with JNP in selling our first home, five years after we first bought it through them. Friendly, professional and always quick to respond, we would definitely recommend their services. In particular Jacqui was brilliant to deal with, thank you for everything.

Lewis · 13 March 2026

★★★★★ 5/5

Google

Ms Headingley have been amazing, although I had reservations using them again, im so glad I did, Hannah Lund was exceptional, also the whole team. Always answered the phone and kept me up to date with everything

Lesley · 17 April 2026

★★★★★ 5/5

Google

Excellent. Managed to sell a difficult house for a good price. John Bouwer was fantastic, always available to speak to and often available well after 5pm. Thank you

Fiona · 16 June 2026

★★★★★ 5/5

Trustpilot

Janet was a joy to work with throughout…

Janet was a joy to work with throughout the sale of our home. She maintained close and effective communication with our buyer and made sure we were kept informed at every step. Selling a house can be stressful, but Janet’s calm, proactive approach gave us a lot of reassurance during key moments. She handled everything with professionalism and warmth - and we’re very grateful for her support.

Marko · 30 June 2025

★★★★★ 1/5

Trustpilot

Criminally Poor Deposit Return Process

UPDATE1 30/01/25 As of todays date I have still yet to receive any of my deposit. Especially after reaching out to the contacts that JNP has left in this reply. UPDATE2 30/01/25 After contacting JNP again, there seems to be an issue with their process and certain people within the business who action them. I would like to thank Sam and Chloe for talking the time to look into this matter regarding my deposit. UPDATE3 30/01/25 Funds have been received. I would not recommend JNP Lettings due to their unacceptable handling of my tenancy deposit return, despite on-time payments and no issues from my tenancy. I moved out of the property in December 2024, and despite the legal requirement to return the deposit within 10 days, I am still waiting over 4 weeks later!!

RP · 20 January 2025

★★★★★ 5/5

Google

Great estate agents, All very helpful but particularly Hannah Lund, who, in my opinion, worked above and beyond and kept all parties in the loop. I always believed the estate agents job was only to sell the property but Hannah kept us up to date with all that was going on. Mark Gent

Mark · 17 November 2025

★★★★★ 5/5

Trustpilot

Best Team Ever!!!

Best Team Ever!!! The Team at JNP HW are absolutely amazing!!! They responded to every single message. I have to say Jan & Lisa was absolutely super. Jan was so kind and so patient, getting a place is not easy with all the variables that have to be manged, however Jan navigated these challenges with grace and ease and played a pivotal role in making sure i got my keys, i can not thank you enough you will forever be remembered and have a place in my heart. Thank you!!!! Thank you!!!! Thank you!!!!

Jasmin · 30 December 2024

★★★★★ 5/5

Google

Doug was extremely helpful with our enquiry! Would recommend to family and friends!

Joshua · 8 September 2026

★★★★★ 5/5

Google

We sold our flat a while back through JNP. Since then we have been hunt for a house. Mark has been doing his upmost to find something that would meet our criteria, regularly checking in with us and suggesting properties that could work. High recommended Mark and JNP if looking to buy or sell.

Joshua · 20 October 2025

★★★★★ 5/5

Google

JNP have been great to deal with for our purchase. We received regular updates making the process seamless. Patricia was particularly helpful in moving the sale along, answering multiple questions and providing daily updates right up until completion.

Hannah · 23 February 2026

★★★★★ 5/5

Google

Recently bought my flat though this branch, Charlotte Poutney was lovely and helpful throughout keeping me updated regularly, she gave me great peace of mind and think anyone would be in good hands with her!

Anna · 17 March 2026

★★★★★ 5/5

Trustpilot

House Move

Selling my property in Sands was a lot easier to do thanks to JNP , upon agreeing a sale price we had a lot of interest early on and was able to agree a fair selling price through good lines of communication from the High Wycombe office staff- Lisa kept me fully updated with progression also which helped ease the stress and worry you have when selling your property and we was able to complete last Friday with very little fuss.

Michael · 24 October 2024

★★★★★ 5/5

Google

We have had the pleasure of working with Mark Prior to buy and sell two houses, and we couldn’t be more satisfied with the experience. He is incredibly professional, knowledgeable, and experienced, with a deep understanding of the local housing market. From the very beginning, Mark provided us with insightful and informative advice that made the entire process smooth and stress-free. His expertise and judgement are truly commendable, and we felt completely confident in his recommendations. If you’re looking for an estate agent who knows the market inside out and can guide you through every step of the selling process, we highly recommend Mark. You can trust him to deliver excellent results.

Abby · 9 October 2024

★★★★★ 5/5

Google

We bought a house through JNP Hazlemere in Widmer End. The transaction was not a straight forward one with issues from our buyers almost scuppering the entire process. JNP and specificially Mark Prior provided support and reassurance throughout the process. Having had a not so great experience with the agents on my sale, the constrast was stark between them and how Mark managed the process. He was proactive, dedicated and always available. Whilst as the buyer JNP ultimately served their client, the seller, I always felt throughout the process that Mark and his team had a genuine interest in the well-being and success of everyone involved in the process. He quickly became my go to person rather than my own agent for my sale. Thank you so much for everything team. Would definitely recommend in the future!

Anjeli · 9 October 2024