Trusted Agent profile · Haywards Heath
★★★★★
336 reviews across 3 platforms
1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, RH16 4LX
Part of Henry Adams, see every office.
Henry Adams's office in Haywards Heath, at 1 Park Parade, is rated 4.4 out of 5 across 336 reviews on three platforms, including 135 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.
Tell us what you need and we'll put you in touch. Henry Adams Haywards Heath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Haywards Heath.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
5/5
TrustpilotDealt with roxy at Bognor branch …
Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!
Thank you so much Emma, we really appreciate your review!
5/5
GoogleThe guys at Henry Adams have been amazing all the way through a rather difficult process. Constant communication has really helped keep my spirits up, knowing that Jade and Paul were both pushing the purchase. I honestly don’t think it would have happened without their dedication and persistence. Would definitely recommend!
Thank you Jamie, so glad we could help! We really appreciate your review.
5/5
GoogleA very professional service. Melissa was always on hand with a quick response to any questions that I had. I would thoroughly recommend using them for any property needs you may have.
Thank you so much for your review Ross.
5/5
GoogleExcellent service from Paul and his colleagues from beginning to end. I am so pleased - and relieved - I asked them to market my property as they kept me informed every step of the way for which I was very grateful as I hadn't sold a property for 40 odd years! Thank you Paul and all at Henry Adams Haywards Heath.
Thank you so much for your review Cheryl!
5/5
TrustpilotAdam came round to value our house
Adam came round to value our house. He was so knowledgeable and talked us through everything. Answered all our questions and more. He really does know his stuff I wouldn’t hesitate in recommending him. We will definitely be calling on him again in the future.
5/5
GoogleNeeded to move from Hove to Haywards Heath due to work. Tried several letting agents with not much luck then found Henry Adams.I found them so pleasant and very helpful right from the start. They soon found me the ideal property which was fantastic.All was going well until my past was causing problems and I thought I lost the property but that wasn't to be the case Lucy was so understanding and went out of her way to sort things out she was fantastic and because of Lucy and Henry Adams iam now sitting in the property very happy writing this review. Thank you
Dear Anthony, Thank you for taking the time to leave us a review and for your kind comments. Lucy was especially pleased she could help you finalise the paperwork so you could move into the home you most wanted. Good luck and if you ever need our services again, don’t hesitate to call.
1/5
TrustpilotWas taken to a property they had listed…
Was taken to a property they had listed as available and was told the next Monday that they have an existing person renting through them and that she had priority over anyone else to have that property which I found disgusting customer service then offerd me her old flat she was moving out off. Terrible customer service along which that the agent didn’t have a clue about the property anyway
Hello, thank you for taking the time to leave a review although I am sorry you had a negative experience. If you would like to discuss further please can you email operations@henryadams.co.uk
5/5
GoogleWe recently purchased a property through Henry Adams and I truly can not fault the service we experienced with them from start to finish! Paul was always incredibly understanding, he put up with all my emails and was really supportive. I will fully recommend them to all family and friends who require an estate agent as they offer a truly personal service. Thank you guys!PositiveResponsiveness, Quality, Professionalism
Thank you so much Philippa! We really appreciate your review.
5/5
TrustpilotHenry Adams are fantastic!
We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.
We're so pleased you've found your dream home - we hope you love living there!
5/5
GooglePaul and Jade were always prompt, courteous and knowledgeable in all our dealings with them while we purchased through them. Paul even met us at the property with the keys when we completed to save us a job. Highly recommend the team at Henry Adams Haywards Heath!
Thank you for your review Adam and congratulations on your new home!
2/5
TrustpilotReally disappointing experience with…
Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.
I'm sorry you are disappointed with the service you received from us. If you'd like to discuss further please could you email operations@henryadams.co.uk with your full name and property address?
5/5
TrustpilotIf I could give 10 stars, I would!
If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!
Thank you for your 5 star review - it is very much appreciated.
5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!
Thank you for taking the time to leave a review, this has been passed to Alex and the team!
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and accommodating to our needs , throughout our buying journey they were very helpful and friendly. I would definitely use this company again .
Thank you for your 5 star review :)
5/5
TrustpilotGreat experience with Henry Adams
We had a great experience with Henry Adams Estate Agents, communication was excellent throughout the entire process. Our designated agent, Adrian Cox, worked tirelessly and efficiently to sell our property. His attention to detail, professionalism and reassuring manner were greatly appreciated. Thank you for all your hard work.
5/5
TrustpilotGreat team effort
Great team effort. Chrissie demonstrated real determination to get the sale across the line.
Thank you for your review - we will be sure to let Chrissie know of your kind words! :)
5/5
GoogleRented a property with Henry Adams for 3 years. Beth has been a pleasure dealing with. She is prompt in her responses and understands the needs of tenants. When we had any issues, she was quick to offer solutions. Thank you Beth!
Thank you Declan! Your review is much appreciated.
5/5
GooglePaul was incredible - quick in getting things organised and responding to our queries, reliable at keeping us updated, helpful in chasing up other parties when needed. He made the whole process of selling much less stressful, we can't praise him enough!
Thank you so much for your review Francesca, much appreciated.
5/5
GoogleI have recently let my flat through Henry Adams. Melissa was informative and friendly, making the process simple. I would highly recommend Henry Adams.
Thank you so much for your review Cathryn.
5/5
GoogleI had never used Henry Adams before, but I am so glad I have. As soon as I called the team to arrange a viewing, their customer service has been amazing. Melissa was my main point of contact and she was so helpful, friendly and efficient. She helped take the stress out of moving house, as everything has run so smoothly. Thank you.
Thank you for your kind words Becky!
5/5
GoogleI have recently let a house through Henry Adams. I have found them to be extremely professional and also very helpful. They found me good trades people and often liaised with them on my behalf. They gave service over and above what I had expected. Melissa was always friendly and efficient and made the process as stress free as possible. I can't recommend them highly enough.
This is fantastic to read, thank you so much for your review.
5/5
GoogleBig thank you to Henry Adams for such a professional service. The manager Paul Dryden was helpful, patient, professional, responsive to emails and to returning phone calls. The process became complicated and lengthy and Paul liaised with estate agents and solicitors to ensure we got to completion. I can thoroughly recommend Henry Adams estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for reviewing us Julianne.
5/5
GooglePaul Dryden at Henry Adams has been absolutely wonderful during a tricky house purchase. He has responded quickly to all our emails and queries, and worked so hard to chase the chain to ensure we exchanged contracts. Thank you so much Paul for your hard work, we are so grateful. Would highly recommend Henry Adams.PositiveResponsiveness, Quality, Professionalism
Thank you for your review Grace!
5/5
TrustpilotAlex Bush was fantastic in helping us…
Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.
Thank you so much Hannah, we really appreciate your review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
Tell us what you need and we'll put you in touch. Henry Adams Haywards Heath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Haywards Heath.
