Kinleigh Folkard and Hayward Hayes reviews

★★★★★ 5/5

Google

I wanted to take a moment to express my appreciation for the outstanding service I received from Lisa during my recent purchase. From the very beginning of the sales process, Lisa was incredibly helpful and supportive. She guided me every step of the way, providing timely reminders and valuable advice that made the entire experience seamless and stress-free. Her attentiveness to my needs and her willingness to answer all my questions truly set her apart. It is rare to encounter such excellent service, and I felt fully supported throughout the buying journey. Lisa's commitment to ensuring customer satisfaction is commendable, and it significantly impacted my decision-making process. Thank you for having such a dedicated professional on your team. I will certainly recommend your services to others, and I look forward to working with Lisa again in the future. Best regards, Amalan

Amalan · 10 August 2024

★★★★★ 5/5

Google

We have recently sold a house through KFH Hayes and they have been so helpful and knowledgable throughout the entire experience. Sophie came to see us originally, valued our home accurately and fairly - and provided a great service without …

Amy · 22 March 2026

★★★★★ 1/5

Google

BUYERS BEWARE!!!......As a buyer these agents cannot be trusted. I know the agents loyalty is to the seller, but my dealings with them as a buyer was full of lies and goal post moving from the word go. …

Paul · 22 March 2026

★★★★★ 5/5

Google

Amy at Kfh showed us a few houses in the area that we wanted to buy in. One of them she showed us wasn't on our initial radar but we are so glad she showed it to us. …

Yusuf · 22 March 2026

★★★★★ 5/5

Google

It has been a pleasure working with Amy and the wider team at KFH. After transferring from other agents, they quickly put our house sale back on track with immediate results. Amy has always been extremely helpful, very responsive to any of our questions and was always available. We cannot thank Amy enough for her efforts and would highly recommend working with her and the KFH team.

Stuart · 24 November 2024

★★★★★ 5/5

Google

The team at KFH helped with the sale of our home and went above and beyond to negotiate the best price on our behalf. Regular updates during and after the sale made this a seamless and very fuss free transaction. All issues were dealt …

S · 20 January 2026

★★★★★ 5/5

Google

Lisa showed us many houses and ended up showing us a house due to go on the market which was perfect for us. She was helpful throughout the process.

Laura · 22 May 2026

★★★★★ 5/5

Google

All very efficiently handled by Lisa. She recommended a solicitor which made everything easier for communication between the three of us. The valuation was spot on too! I would definitely recommend KFH Hayes to anyone selling their property locally.

Susan · 22 February 2026

★★★★★ 5/5

Google

We had an excellent experience working with Amy. She was incredibly patient and dedicated, showing us around a wide range of properties. Amy was always professional, friendly, and attentive to our needs, making the whole process feel stress-free. She really took the time to understand what we were looking for and gave helpful insights about each property. Highly recommend Amy to anyone searching for a new home!

Katrina · 20 October 2024

★★★★★ 5/5

Google

Highly recommend KFH Hayes. Buying my first property Lisa has helped me throughout the whole process. Lisa has responded to questions quickly and sent me regular updates. Whether buying or selling I wouldn’t hesitate in using them. Thank you!

Matt · 20 February 2026

★★★★★ 5/5

Google

We recently bought a property being marketed by KFH Hayes. Lisa is the best agent we have ever worked with; from the very beginning of the process in terms looking for properties to her support through all the stages from offer to completion. She was exceptional in helping us as buyers get this over the line. She is very professional, proactive and accommodating in all matters and helped make the process as seamless and efficient as possible. Strongly recommend KFH Hayes

A · 17 February 2024

★★★★★ 5/5

Google

Friendly staff, extremely responsive, helped me during the sale process a lot, highly recommended

Xi · 15 August 2026

★★★★★ 5/5

Google

We had the absolute pleasure of working with Sophie to purchase our home, and we couldn’t be more grateful for her outstanding service. Sophie was incredibly professional, knowledgeable, and attentive to our needs. She took the time to understand exactly what we were looking for and guided us through the entire process with patience and expertise. Thank you again for making our first home-buying journey so easy.

A · 22 September 2024

★★★★★ 5/5

Google

Just purchased a property through KFH with the lovely Amy… it was a slightly complicated situation but handled so positively and supportively by Amy it was amazing… noting that I was the purchaser so technically she could have been far …

Janet · 22 December 2025

★★★★★ 5/5

Google

Very positive experience with KfH Hayes and in particular Amy. She showed us round lots of properties in the area and supported us throughout the long purchase process. We really felt she was proactive and pushed the sale forwards. Much appreciated.

Tom · 4 July 2025

★★★★★ 5/5

Google

Many thanks to Sophie and Lisa at KFH Hayes for their highly professional and timely assistance in selling our house. Always cheerful and attentive, Lisa kept the process moving to enable a seven week completion from agreeing the sale price. Well done !

David · 12 April 2025

★★★★★ 5/5

Google

Thanks to all the team at KFH Hayes & in particular Sophie who handled our sale. She was professional, friendly & knowledgeable, chasing up our buyers & keeping us well informed of progress. We were impressed with how many viewings KFH managed to procure for us prior to sale. For our own viewings, staff have been efficient & knowledgeable, which has not always been the case with other estate agents.

Jane · 16 December 2023

★★★★★ 4/5

Google

As an executor of our late mother's property, I was very happy with the KFH team's efficient help in securing a sale.

Nigel · 13 March 2026

★★★★★ 5/5

Google

Lisa at KFH in particular has been AMAZING in the whole process from start to finish of our purchase. Despite not being our estate agent, she has kept in constant contact with us regarding our purchase and has chased our solicitor endlessly to finally exchange today 🎉 she has been understanding, thorough and supportive. Emails are answered quickly and calls made to update daily if needed. We highly recommend KFH and if and when we decide to move again, we will definitely be choosing KFH over anyone else (we just hope Lisa is still there)!! Thank you again for all your hard work and perseverance!

Leah · 25 February 2023

★★★★★ 5/5

Google

We would like to make special mention of the excellent services of Amy Claiborne-Dixon: she has the special ability of making you feel like a valued and special buyer. She is aware of her products and is always ready to try one more time to find that perfect home. Thank you Amy :)

Gorton · 22 September 2024

★★★★★ 5/5

Google

team at KFH are absolutely brilliant, they are so attentive, prompt, positive and hardworking. They know their job inside out and work so well as a team. I dealt with Sophie, Lisa and Matthew and were always 'on it' 100 percent. My mum is about to start the selling and buying journey and will certainly be using them. Thank you KFH Hayes Lisa x

Lisa · 17 February 2024

★★★★★ 5/5

Google

KFH have been brilliant in helping me sell my house. Daniel, Lisa, Matthew & Sophie are great to deal with, professional, very helpful & informative. My house had been up for just a few days and I had over 28 viewings and 2 offers. Unfortunately my buyer pulled out but 2 days later KFH had arranged more views and I got another offer straight away. The team remained very positive whilst I was worrying. Lisa is my sales advisor and she keeps me fully updated with what is happening and how the sale is progressing. She is also liaising with my onward purchase. I am so pleased I chose them as my Estate Agent.

Eve · 26 November 2022

★★★★★ 5/5

Google

I’d like to thank Sophie and the KFH team for all the great work throughout the whole end to end process of securing our new home which is due to complete. From the initial viewing, making an offer and the final legal and exchange process Shes always been on hand to offer advice , to chase us at our end for any o/s documents and to address any queries we had for vendor and in general. I’m in no doubt we wouldn’t have achieve the completion so quickly if it wasn’t for all the behind the scenes work and co-ordination. Thanks once more, would highly recommend and we can’t wait for the move ! AndyPositiveResponsiveness, Professionalism

Andrew · 25 August 2022

★★★★★ 5/5

Google

We have just sold our house in Hayes with offers coming through the first day of visits.We highly recommend the KFH team for the whole process and in particular Sophie Johnsson. Sophie knows the area very well and has very good advices on what and how to do things. We thank her for her support during the entire process. She was very valuable and reassuring till the final deal. No hesitation of you need to sale your estate.

S · 27 October 2022