Every review we hold for the Hayes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the outset, Sophie, Lisa and Amy have provided an excellent service in the sale of my property. Their experience and professional conduct supported me through the highs and a couple of “bumps” to achieve our end goal! Thoroughly recommend Lisa and the Hayes team to sell your property! Thank you all very, very much.
Debbie · 22 December 2025
Agent replied · 22 April 2026
Thank you, Debbie. It has been a pleasure assisting you with your move. Best wishes from Sophie, Lisa & Amy
★★★★★ 5/5
GoogleAmy is natural at her job; she handled different situations when buying a house with emotional intelligence, calm and a sense of humanity! I recommend her!
Avanti · 22 July 2026
Agent replied · 22 August 2026
Thank you for your kind words! We truly appreciate your recommendation. It's wonderful to hear that Amy's calm and empathetic approach made a difference in your experience.
★★★★★ 5/5
GoogleAmy was particularly helpful in assisting us with our property search, proving to have good knowledge of the local area as well as understanding our requirements. A very friendly and non-pushy attitude. Thank you Amy!
Justin · 16 May 2026
Agent replied · 23 May 2026
Thank you, Justin, for sharing your experience. We are pleased to hear that Amy's local expertise and understanding of your needs made a positive impact. Our team is dedicated to providing reliable and supportive service to achieve truly successful outcomes for our clients. If you need further assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleWould highly recommend Amy from KFH. From the very beginning with viewings she was friendly and accommodating. She is really easy to deal with, and throughout our purchase has been super helpful with pushing things through. Thank you!
Abigail · 22 April 2026
Agent replied · 22 April 2026
Thank you for your review Abigail. We are delighted to hear that you found Amy friendly and accommodating throughout your purchase. We appreciate your recommendation and wish you all the best in your new home.
★★★★★ 5/5
GoogleLisa was incredibly helpful and welcoming, she did an excellent job of showing us the house we later made an offer on. Lisa made the process extremely easy, explaining to us how the process works and was always quick to respond to us to …
Nathan · 20 February 2026
Agent replied · 20 March 2026
Thank you for your review Nathan, we are thrilled to hear that Lisa provided you with such helpful and welcoming service throughout the process
★★★★★ 5/5
GoogleWe would like to thank Lisa for showing us around some lovely properties, there was quite a lot to show us and she was just great, very professional, so polite and took interest with us. Thank you again Lisa, , we are so looking forward to …
Les · 20 January 2026
Agent replied · 20 March 2026
Thank you so much for your wonderful feedback, Les. We're delighted to hear that Lisa provided you with such a professional and engaging experience while showing you properties. We truly appreciate your kind words and look forward to supporting you with your move.
★★★★★ 5/5
GoogleThanks so much to the KFH Team for selling my house but also helping get to exchange and completion. Amy has been brilliant at keeping me informed and supporting me through the process even when the bottom of the chain needed replacing!
Tanya · 20 February 2026
Agent replied · 20 March 2026
Thank you for your review Tanya, we're thrilled to hear that Amy provided you with reliable support throughout the process of selling your house!
★★★★★ 5/5
GoogleWe hadn't moved for many years and Amy at the Hayes was really helpful organising viewings and guiding us through the conveyancy process. She maintained regular contact with us and with other agents in the chain. I would recommend KFH.
Margaret · 27 February 2026
Agent replied · 20 March 2026
Thank you for sharing your experience Margaret. We are glad Amy was supportive and knowledgeable throughout the process. If you ever need further assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleLisa took the time to understand our requirements and showed us round several suitable properties, eventually finding us an amazing home that ticked all our boxes. After arranging follow-up viewings, we had our offer accepted. Throughout the entire moving process, she worked tirelessly, chasing up every query with the seller, no matter how small. She's friendly, courteous, and hard-working - we couldn't ask for more from an agent.
Ross · 22 July 2026
Agent replied · 22 August 2026
Thank you for sharing your experience Ross. We are delighted that Lisa was able to find a property that met all of your requirements and that the entire process led to a successful outcome! Thank you for placing your trust in Lisa throughout the process. If you need anything else, please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleSuch a helpful and hardworking team, special thanks to Lisa who continuously kept us updated and worked tirelessly to iron out any problems that occured. Definitely recommend.
Gill · 20 May 2026
Agent replied · 23 May 2026
Thank you for your kind words, Gill. We are thrilled to hear that our team, especially Lisa, provided you with reliable support and kept you informed throughout the process.
★★★★★ 5/5
GoogleI would highly recommend KFH in Hayes. Lisa and the team were so helpful and they supported us and kept us informed of every step, ensuring that our journey was as seamless and stress free as possible.
Sarah · 27 February 2026
Agent replied · 20 March 2026
Thank you for your review Sarah. We are glad to hear that our knowledgeable team provided you with supportive guidance throughout your journey. Please reach out if you need any further assistance.
★★★★★ 5/5
GoogleLisa Hughes has been wonderful helping us to buy our dream house. Fantastic and speedy service!!
Jill · 1 August 2026
Agent replied · 22 August 2026
Thank you for your kind words Jill. We're thrilled to hear that Lisa provided you with fantasticservice in helping you buy your dream home. We appreciate your trust in us and wish you all the best in your new home.
★★★★★ 5/5
GoogleIt’s been great to have Amy as advisor, and she goes over and beyond to help.
She finds the perfect balance between offering support and pushing things forward when needed.
We’ve experienced a chain falling through and had to find a new house, with Amy’s help.
My husband and I were impressed with her and thought she is very good at her job!
Elena Tuta
Cojan · 22 July 2026
Agent replied · 22 August 2026
Thank you for sharing your experience Elena. We are delighted to hear that Amy provided you with such supportive and knowledgeable assistance during your house search. If you need further assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleI have recently had the pleasure of dealing with Lisa, Sophie and Amy with my first house purchase. Lisa has been incredibly professional and proactive. Her experience and knowledge helped guide me through the process step by step, and had …
Harry · 22 December 2025
Agent replied · 22 April 2026
Thank you, Harry. It has been a pleasure assisting you with your purchase. Best wishes from Sophie, Lisa & Amy
★★★★★ 5/5
GoogleAmy, Sophie and the team did a fantastic job selling my dad's property. They are very good at communication, keeping me informed at all times along the journey. Would definitely use again next time I need to sell a property!
David · 22 December 2025
Agent replied · 22 April 2026
Thank you, David. It has been a pleasure assisting you with your move. Best wishes from Sophie, Lisa & Amy
★★★★★ 4/5
GoogleI have just sold a property with the help of Lisa and the team at KFH. Very friendly and efficient service despite some tricky conversations and challenging buyers! Thank you!
Francine · 22 January 2026
Agent replied · 22 April 2026
Thank you, Francine. It has been a pleasure assisting you with the sale.
Best wishes … More
★★★★★ 5/5
GoogleLisa, Amy & Sophie have all been incredibly professional, both in selling my property within just 4 days and in helping me view potential new homes. Their knowledge, communication and standards have been head and shoulders above other agents I’ve dealt with. I wouldn’t hesitate to recommend them!
Danielle · 17 August 2026
Agent replied · 22 August 2026
Thank you for sharing your experience Danielle. We are thrilled to hear that our team provided knowledgeable support and achieved a successful sale in just four days. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleSophie and the team are wonderful, they're really helpful and made selling my home such a smooth experience! definitely would use again
Emily · 6 March 2026
Agent replied · 20 March 2026
Thank you for your kind words, Emily. We are thrilled to hear that our team made selling your home a smooth experience. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleWe had a fantastic experience with KFH Estate Agents and can’t thank the team enough for their support throughout the process. Amy was our main point of contact and she was absolutely brilliant, professional, responsive, and genuinely supportive from start to finish. She kept us updated every step of the way and made everything feel so much easier and more manageable.
Sophie and Lisa were amazing, friendly, efficient, and always happy to help whenever we had a question. It really felt like we had a whole team behind us.
We’re so grateful to Amy, Sophie, and Lisa for their hard work and dedication. Would highly recommend KFH to anyone looking for a stress-free and positive experience!
Karl · 27 April 2025
★★★★★ 5/5
GoogleWe recently sold our house through KFH, Hayes. Amy and Sophie were our point of contact. We had reasonable number of viewings through KFH. Amy was responsive and helpful through out the sale's process. She regularly shared updates regarding our sale and chased up all the parties involved. Amy went out of her way to help. We are thankful to the the entire KFH team.
Prashant · 4 July 2025
★★★★★ 5/5
GoogleA big thank you to Sophie and Amy for navigating me through my move for both selling and purchasing. They kept me informed every step of the way and were responsive when I needed anything answered quickly . Also thank you for helping with the extra trickier aspects! They made the move that bit easier with their professionalism and also kindness . I would highly recommend KFH if you’re moving locally .
Marisa · 26 March 2025
★★★★★ 5/5
GoogleOur experience with Amy has been absolutely fantastic. Given we are first time buyers and also fairly new to the country, Amy has always been very patient and knowledgeable and answered all our queries promptly. She has ensured we ticked off all our needs and was patient to show us properties untill we were sure we were making right decision. She is very approachable and thorough and we are glad we have her on our way to making our big decision!
Vaz · 27 October 2024
★★★★★ 5/5
GoogleI highly recommend KFH, the service I received from them was outstanding. Despite some issues along the way, Lisa, my agent, was always on top of things, calm and communicative she worked hard to achieve a successful conclusion with minimum stress to myself. Thank you KFH and in particular to Lisa!
Yvonne · 20 February 2026
Agent replied · 20 March 2026
Thank you for sharing your wonderful experience Yvonne. We are delighted that Lisa provided you with calm and supportive service while achieving truly successful outcomes. If you need further assistance, please do not hesitate to reach out to us.
★★★★★ 5/5
GoogleThe team at KFH Hayes, in particular Amy and Sophie, did a great job. Patient, polite, professional from start to finish. Thanks KFH Hayes and best of luck in the future. It took a while but we got there in the end despite a lot of changes in mind and circumstances.
Peter · 28 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.