Romans, Swindon Haydon Wick reviews

★★★★★ 5/5

Google

I would highly recommend Romans. Anything you need assistance with they are always there and ready to help. I would especially like to thank Christine Lancaster for her service. She has helped me over the past few years and has always dealt with any issues or requests quickly and efficently. She has always been friendly, welcoming and reliable and I feel confident that any concerns I have, she will be there.

Suzanna · 24 November 2023

★★★★★ 5/5

Google

Really great experience with romans, they’ve looked after me as a tenant for almost 4 years, always very helpful and take on all the liaising with the landlord to ensure smooth sailing! Naomi has been wonderful in helping me with any question I had on move out and all round a lovely service. Highly recommend for stress free moving in/out experience! :)

Lauren · 28 May 2024

★★★★★ 5/5

Google

Great experience with Romans, Amanda was lovely and very helpful!

Hollie · 15 February 2026

★★★★★ 5/5

Google

What a fantastic business. The staff are incredibly efficient, polite and attentive. They organised many viewings of my property and always kept me informed of outcomes. A massive thank you to Jordan for his continued support , friendly and efficient manner. I wouldn't hesitate to recommend Romans as an outstanding Estate agent. Kind regards Mark

Marie · 29 August 2024

★★★★★ 5/5

Google

Have been selling and renting through Romans in Swindon, the service from Jordan and Mark has been nothing more than excellent on every level! The advice and constant updates of the process from start to finish has been superb, would certainly recommend these guys for any potential sale or renting opportunity

Julian · 22 October 2024

★★★★★ 5/5

Google

Jordan and Jake were very helpful and always easy to reach out to. The whole process of purchasing my house was very easy and it didn’t took a very long time. I would definitely recommend them and use their services again if I need to.

Alex · 20 December 2024

★★★★★ 5/5

Google

Dewhurst (now Romans) have managed our family’s properties in Swindon since 2015. During that time, I have always been impressed with the efficiency with which they have sought tenants and managed the properties. Although everyone there that I have spoken to has always been very courteous and efficient, the main person that I have dealt with has been our Property Manager, Fran Woolhouse. She is always a joy to work with, even when she has contacted me to report a problem! Fran has come to our rescue many times, arranging contractors to rectify various problems ranging from faulty appliances to wind-damaged fences. She also arranged contractors to completely re-decorate and carpet one property. On one occasion, when our flat was being flooded by faulty plumbing from the property above, she worked tirelessly to arrange for investigations and rectification work to take place. Over a period of 6 weeks, over 140 emails were exchanged between Fran, the tenant, the plumber/builder and me. Despite this, Fran was always cheery when she answered my calls, and I am forever grateful for the efficient way she relieved the pressure on me.

John · 25 October 2022

★★★★★ 5/5

Google

As a Landlord customer for many years now, I I just want to say what a great team they all are. Providing a great service and nothing is too much trouble. Any issues arising are dealt with quickly and effectively, and always mindful of the associated costs. Always friendly and striking a good balance in providing a service to both Landlords and Tenants. A special mention to Danie Brock who deals with all issues arising quickly and effectively, and who goes that extra mile in providing a great service. I wouldn't go anywhere else - thank you to everyone involved.

Richard · 25 October 2022

★★★★★ 5/5

Google

My 5 Star rating is for the excellent personal service I always get from Christine Lancaster, something so often lacking these days. I own two rental properties and of course there are maintenance issues and costs arising, but Christine is quick to contact me with a full explanation and best solution. Whether it’s such issues, discussion with the tenants on my behalf, rent reviews or anything else it is very comforting knowing Christine is on top of it and keeping me posted.

Steve · 25 October 2022

★★★★★ 5/5

Google

Fantastic service and care from Naomi Hamilton, the Property Manager. There was a leak at my brother’s tenanted flat and Naomi’s swift and professional response made sure it was dealt with quickly, so the damage was kept to a minimum and hopefully won’t be long-lasting. I was very impressed with Naomi. She kept us in the loop at all times by email and phone call, which was reassuring. Her friendly and personable approach made the whole process a lot easier. Thanks Naomi!

Kate · 25 October 2022

★★★★★ 1/5

Google

I rented from Romans for 2 years and my experiences for moving out have been terrible. The communication from Patrick has been awful, there was a dispute about the deposit. It's been 2 months now and still waiting for my partial deposit to be paid back. My advice is avoid them but if you have to use them take as many photos and evidence as possible, they will rinse you like £50 for a fridge tray and £120 for decorating. They were so much better as Dewhurst.

Brett · 25 October 2022

★★★★★ 5/5

Google

So far we’ve had a fantastic experience with Romans estate agents. Naomi Hamilton has been our property manager and is always helpful and prompt with any issues or queries we have had. Lovely to talk to and over the last few months made our experience much better than previous agencies! Highly recommend Romans to anyone looking to rent a home.

Bronte · 29 March 2024

★★★★★ 5/5

Google

Would like to say a massive thank you for the excellent service and quick response to Jade Small. After landing back in the UK after a very relaxing 2 weeks in the USA I found that my back garden main sewage pipe was block and sewage everywhere. A quick call into Jade and that evening Thames Water turned up blasted the pipes and cleaned up so shout out to Jason and Don from TWU as well 👏👍

Jason · 29 December 2022

★★★★★ 5/5

Google

A huge thank you to the team at Romans for such a positive experience selling our house. A special thanks to Jake, Jordan and Alice, you've been fab from start to finish. Most importantly, communication has been great, I couldn't have asked for more. Moving 5 days before Christmas was tough but you really did make it less stressful, thanks again, Sianne and Stephen

Sianne · 26 December 2023

★★★★★ 5/5

Google

The team at Romans have been fantastic. We had lost confidence in a few other estate agents and approached Romans off the back of viewing a property ourselves. Jake and the team were incredible from day 1 and supported us every step of the way. The communication was phenomenal and we are so grateful that we changed when we did. We would highly recommend Romans to anyone looking to move

Scott · 27 June 2023

★★★★★ 4/5

Google

New house move did come with some issues, but have to say that Jonathon Taylor has been extremely supportive with everything, great communication keeping me updated with everything. To be honest without his support it would have been impossible. Also to add Amanda was brilliant in the organising stages at the beginning. 2 great people

Leigh · 28 May 2024

★★★★★ 5/5

Google

Romans Taw Hill Office have for many years supplied exemplary services to me and my tenants, Naomi Hamilton, Christine Lancaster, Natasha Heffron and all the lettings team have been, and remain an essential part of my business! And on the sales side of things Jordan Rogers has been great to work with! Many thanks to ALL the Roman's team members both lettings and sales, James

James · 20 October 2023

★★★★★ 5/5

Google

We have been tenants now for over 7 years and always been very happy with Romans, and just in the last couple of days I had call to contact Christine Lancaster, our property contact regards a faulty boiler, and within several days parts had been obtained and repair completed. Our thanks to Christine and her contractor Gasworks for such prompt action. Usual high standard maintained.

Peter · 25 September 2023

★★★★★ 5/5

Google

Thanks to Naomi from Romans Lettings Swindon office for arranging the annual electricity safety inspection and for the quick resolving of the issue detected during the inspection!

Ieva · 28 May 2025

★★★★★ 5/5

Google

Rented my first property with Romans, Amanda helped me through every stage of the process, making sure I understood everything and was happy at every step. Couldn’t pick a problem with my experience if I tried. I am very grateful for the friendly help and support Amanda has given me through the rental process. 10/10

Tyler · 14 December 2025

★★★★★ 5/5

Google

Romans Estate agents in Swindon were fantastic in helping with the sale of the property, always available to help and are quick to provide updates and keep the client informed. The whole team are a delight to deal with and would highly recommend

Hussein · 15 March 2026

★★★★★ 5/5

Google

Like most people, when looking to rent you always have the worry of what the agency or landlord would be like and with 3 years in our home, we couldn't be happier. We feel so lucky to have Danie as our go to lady, she's always quickly supported any repairs or queries we've had for the landlord. She's always very positive, friendly and a pleasure to speak to so we feel completely comfortable whenever we need to get in touch. Thank you Danie and Dewhurst for looking after us. Chris & Levi :)

Chris · 25 October 2021

★★★★★ 5/5

Google

I can not recommend Dewhurst enough! I have recently rented out my first property... a daunting prospect but I was put at ease from day 1 of enquiring. All of my questions (of which there have been a lot) have been answered efficiently and effectively. All of the staff at Dewhurst are highly professional, understanding and very knowledgeable. Alistair who came out to help start the process explained everything clearly and in a way of which ensured I understood. Dewhurst quickly found me a tenant even over these unprecedented times, of which I can not thank them enough. Excellent communication throughout. Easily 5 stars!PositiveResponsiveness, Quality, Professionalism, Value

Charlie · 27 August 2021

★★★★★ 5/5

Google

Rebecca Wills-Morgan was an absolute star as my property manager, she went above and beyond to make sure our moving experience was effortless. Very professional and personable and definitely customer focused, she could not do enough to us. Kept in touch very often and made us feel like there was no issue too big that she couldn’t handle. Thank you Bex!

Mumtaz · 26 August 2023