Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDefinitely worth writing a review and giving the guys 5 stars. From start to finish the guys are very professional, polite and very helpful. I moved into my property with ease and very smooth without any issues. Jason the manger went above and beyond to help out and made us feel very welcome in our new home. Special mention to Freddie who helped made this possible. Very happy costumers. Many thanks guys.
Paul Sawyer
Paul · 23 October 2020
Agent replied · 22 October 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
★★★★★ 5/5
GoogleGreat experience letting out my property with Bairstow and Eves. Tennant found swiftly and all checks complete, with the start of tennanct being seamless. Jess, Freddie and Clairessa were great. Highly recomend
Curtis · 22 September 2024
Agent replied · 22 October 2024
Thanks Curtis for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic experience from the start! Freddie and Clairessa were extremely helpful, friendly and kept me as up to date as possible. It’s our first time renting and they made it easy, smooth and made us feel comfortable to ask any questions we had. Thank you both, Freddie and Clairessa!
Lily · 23 October 2023
Agent replied · 22 October 2024
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleExcellent service from the team at Romford. They had difficult solicitors to deal with but were exceptional. Thank you Karl and especially Jess, she was awesome. Highly recommended.
Ian · 20 November 2024
Agent replied · 23 November 2024
Thanks Ian for leaving us your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJason was very helpful and did everything he could to ensure we moved in on our target date. Good communication and excellent service. Thank you for all your help and support.
David · 22 September 2024
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review David. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur agents Freddie,Kyrie and Jessica were outstanding very quick to respond to any queries and worries we may have. Very professional and highly recommended to anyone that is looking to rent or buy they made us feel very important and very quick to get us into our first home as a couple we thank you so much for making our dream come true.PositiveResponsiveness, Quality, Professionalism, Value
Tasha · 23 October 2021
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m really happy to say I’ve finally found my ideal property after a year! Thank you to Misha for sticking by my side for such a long time! A special shout out to Clarissa and Freddie for helping me let my property within 72 hours!
Maryam · 23 October 2023
Agent replied · 22 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHi my experience with Bairstow eves was fantastic Liam and Karl went over & above with customer service very good service
Mark · 20 December 2024
Agent replied · 27 December 2024
Many thanks for your marvellous 5* review Mark. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNot even worth 1 star Really bad agency they rent to people they know, and not to people who they run credit checks on please do not use this agency to rent out your property these people are scammers and Clairessa doesn’t do her job properly or have a clue what she needs to do once the tenant stops payment they don’t care and do nothing to help landlords and leave landlords to stress out even though you have RLP they try and rip people off this is absolutely disgusting they have lost one contract of someone I know and they will for sure be loosing another one, and I will not recommend anyone to use this agency unless you would like to be scammed.
Ej · 24 June 2024
Agent replied · 22 October 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve know Jason (estate agent manager) for a few years. Jason is the centre manager who introduced Freddie to me who has been aiding me to find good tenants for my property. I am very happy with both their services and efforts in helping me. Without them I would’ve had such a smooth experience as a landlord. I appreciate all that they have done! They are amazing
KANICIOUS · 23 October 2020
Agent replied · 22 October 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleI’m very pleased with their service , staff was very very helpful all the time . Jessica and her team was there every time I need them . Thank you so much and can’t ask more what you had delivered to us
Usman · 23 October 2023
Agent replied · 22 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica Pollard was very helpful with the whole buying process of my first home. She was always available to talk to and very friendly. Would 100% recommend
Josh · 24 July 2024
Agent replied · 22 October 2024
Thanks for the wonderful 5* review and recommendation Josh! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just want to thank Freddie, Jason, Jessica and Clarissa for all of their help. Very quick process and constant communication throughout. Would highly recommend!
Sylvia · 23 August 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Sylvia. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleCarly was really helpful in our transaction and whilst it took a long time for Bairstows' in-house legal to complete on the property, Carly our agent kept us updated at all times and rest assured! Thank you very much Carly!
Uni · 23 October 2023
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave to say thank you to Bairstow eve letting team found me a house in less than 24hr. I would like to especially thank to Freddie who made it happen. What an absolute gent, thank you so much
Thanasit · 27 November 2023
Agent replied · 22 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI edited this review because my opinion has since changed, i was so well taken care of through out all this moving process, i was treated with the utmost kindness and professionalism. I recommend this agency to everyone. I would like to give a special thanks to Jason and Freddie, you were both amazing and I'm so grateful to both of you for your care.
Catia · 24 October 2019
Agent replied · 22 October 2024
Thank you for your glowing 5* review of our Bairstow Eves team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleFantastic service from the lettings team all very responsive and pro active, also thank you to Karl for recommending them. Good service all round
Bonnie · 24 July 2024
Agent replied · 22 October 2024
Thank you for your terrific 5* review and recommendation Bonnie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica Pollard was very friendly and approachable. She guided us through every step as first time buyers and made the process very easy.
Marilyn · 24 July 2024
Agent replied · 22 October 2024
Many thanks Marilyn for taking the time to leave us your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Romford team let my property in 72 hours I am amazed by there speed and professionalism would recommend to any landlord thank you Jason and Freddie
Reece640 · 25 April 2024
Agent replied · 22 October 2024
Thank you Reece640 01 for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlewould like to say a big thank you to Jessica for all her help and assistance I was able to let my property within 72 hours cannot recommend highly enough many many thanks Jessica
Mandy · 27 November 2023
Agent replied · 22 October 2024
Thank you for your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleMuhammed khan was very professional and super helpful. Had a good experience with this estate agent and would recommend to others.
Tasnim · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We strive to provide top-notch service and are thrilled to hear about your positive experience with Muhammed. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you very much for helping us find our new home, both Jason and Clairessa went above and beyond to make this happen we would strongly recommend you guys
Thanks again
Vikki and Dan
Daniel · 23 October 2023
Agent replied · 22 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was smooth dealing with them
Their letting coordinator "Clareisa' was very helpful and communication was on point.
I like the property too
Godfred · 16 January 2026
Agent replied · 16 April 2026
We are so glad you had a smooth experience! We take pride in our team, especially Clareisa. Thank you for choosing our property, we hope you continue to love it! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to recommend the estate agent Heidie.She is so professional,organised and well prepared.Thank you for guiding us through the sale process Well done from Anna and Marcin
Marvin · 8 November 2025
Agent replied · 22 November 2025
Thank you for the glowing review, Anna and Marcin! We are so happy to hear that Heidie provided such exceptional service during the sale process. It was a pleasure working with you both. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.