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Bairstow Eves Romford Sales reviews

4.4

★★★★★ Great

241 reviews across 1 platform

132 South Street, Romford, RM1 1TE, Havering RM1 1TE

Bairstow Eves's Havering office at 132 South Street is rated 4.4 out of 5 across 241 reviews on 1 platform, including 241 Google reviews rated 4.4. Checked 9 October 2026.

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4.4 / 5

241

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

Bairstow Eves Romford were amazing with helping me find a property to rent I would like to reccomend using either Sam, Clairessa, Jessica or Jason with dealing with your rental needs I would also like to say a big thank you to Karl and the sales team who talked me through and educated me in how purchasing a property would work for the future I would 100% use this agent again and recommend people to go in and get the same service I recieved

Bradley · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your glowing review! We are thrilled to hear how our team at Bairstow Eves Romford provided exceptional service and helped guide you in your rental and purchasing journey. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I have had an amazing experience with Bairstow eves Romford in particular it started off with Tommy Bennett from my initial valuation of my property, he gave me excellent marketing advice, he was very professional and very knowledgeable about the market and any questions that I had for him. This then resulted in us having our property sold in as little as three weeks. Overall I am very happy with how Tommy and the team has performed they are a credit to the company.

Viktor · 23 October 2025

Agent replied · 22 November 2025

Thank you for sharing your positive experience with Bairstow Eves Romford and specifically Tommy Bennett! We are thrilled that you found our team to be professional, knowledgeable, and helpful throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From my initial valuation with Tommy Bennett, the staff at the Romford branch have guided me through the process of marketing, arranging viewings and securing an offer on my property within a few weeks. They have been extremely helpful and have kept me informed of all developments on a daily basis. I could not be happier with the service I have received, thanks to Tommy and the team.

Andy · 23 October 2025

Agent replied · 22 November 2025

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team at the Romford branch provided excellent service, keeping you informed every step of the way. It was our pleasure to help you secure an offer on your property in just a few weeks. Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

I’d like to say a big thanks to Jess who went above and beyond to stay in contact with me through my sale, anything I needed answered or if I had to speak to her about she was really good at communicating. It means a lot as sometimes you get a fussy buyer that gives crazy request at the very last minute but Jess was professional and tried to mediate between parties. Well done Jess and thank you.

Pamela · 3 April 2025

Agent replied · 23 May 2025

Hello Pamela, Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that Jess was able to assist you effectively and provide the support you needed during your sale. Your feedback is greatly appreciated, and we'll be sure to pass on your thanks to Jess. Best regards, Lucy, Customer Relations Team

5/5

Google

There's not enough room here to say it all but the whole team at Bairstow are just incredible! We have been looked after and kept informed throughout the whole process. Garry and Jessica were our main "Angels" and we will be forever grateful for their expertise and all round people skills. A new chapter in our lives has now begun but we are so pleased that we got this wonderful company to help us start it Thank you Bairstow, Garry and Jess. From Kev & Lindy, Romford.

Kevin · 20 December 2024

Agent replied · 27 December 2024

Thank you for taking the time to leave us your 5* review Kevin! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I had such a positive experience with Clairessa and Sam at Bairstow Eves in Romford. They supported my mum, who is 80, and from start to finish they were incredibly lovely, patient, and understanding, making what can often be a stressful process feel so much easier and more manageable. They were always happy to answer questions, kept me well informed, and went above and beyond to offer support whenever it was needed. Their professionalism and genuine care really stood out. I wouldn’t hesitate to highly recommend them to anyone looking for a smooth and supportive experience. Thank you both again!

Gemma · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to share your wonderful experience with our team at Bairstow Eves in Romford. It brings us great joy to hear that Clairessa and Sam were able to provide your mum with top-notch service, making the process stress-free and manageable. We always strive to go above and beyond for our clients and we are thrilled to have made such a positive impact. Thank you for choosing us and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

When we asked Bairstow Eves to sell our house, we had complete confidence from the very first call until now when we are about to exchange contracts. Karl, Liam and Jess have so much professional knowledge, experience and know the best ways to get things done. Jess has been so kind and helpful and nothing is too much trouble. She has given us some useful advise which has definitely smoothed the way. So grateful to Jess and Bairstow Eves staff. They have made the process much easier.

Valerie · 27 October 2024

Agent replied · 10 November 2024

Hello Valerie, Thank you so much for your wonderful 5* review! We're thrilled to hear that Karl, Liam, and Jess provided you with exceptional service and made the process of selling your house much easier. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I would like to say a massive thank you to Sam, Jason, Clairessa and Jessica. They were professional and always available if I had any questions. I would highly recommend Bairstoweves lettings team

David · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for the glowing review! We are thrilled to hear that our team provided professional and attentive service. It means the world to us that you would recommend us to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jess was our contact for this sale and Bairstow Eves have been our estate agents of choice over the years. She was always contactable, very confident and knowledgeable. A really approachable and friendly voice at the end of the phone. She'll definitely get any future sales from us.

Tracey · 25 October 2025

Agent replied · 22 November 2025

Thank you for choosing Bairstow Eves as your estate agents! We are thrilled to hear that Jess provided exceptional service and made your experience easy and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a fantastic experience with Bairstow Eves Romford. Sam and Andrei were incredibly helpful from start to finish, always friendly, professional, and very knowledgeable. They kept me well informed at every stage, responded quickly to …

LA · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review! We're thrilled to hear that Sam and Andrei provided such excellent service. We pride ourselves on going the extra mile for our clients and it's great to know it made your experience stress-free. We appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Tommy was very helpful and talked us through all our options and explained that there is a branch in the area we wished to move to that could help us with the move. Definitely a cut above the other estate agent that viewed my house.

Thomas · 23 October 2025

Agent replied · 22 November 2025

Thank you so much for your kind words! Our team is dedicated to providing the best customer service and helping you find the perfect location for your move. We look forward to working with you and making your transition as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

THE WORST SERVICE I HAVE EVER EXPERIENCED.DO NOT USE THEM. absolutely awful agents AVOID AT ALL COSTS!! do not trust them. they lie. they cant deal with simple issues. no one replies to my emails. please from someone higher up contact me as i do not know what to do anymore. everyone is always 'on leave' or 'out the office' so i cant even call them. DO NOT USE THEM. i have been waiting for 3 months for my curtains to be fixed and i am not any further along. THE WORST SERVICE I HAVE EVER EXPERIENCED. jason jessica freddie tariq at the romford branch. no one is of any use EVER!

Emma · 16 February 2026

Agent replied · 16 April 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Liam was truly exceptional. I met him at a home buying seminar that was focused on the area. I was impressed with his level of knowledge and the amount of data that they had about the market. It was a no-brainer for me to work with them since I was set on buying and I’m so thankful I did. Lima was ALWAYS available for home tours. Their responsiveness was incredible. If they didn’t pick up, they always call back no longer than 5 minutes later. Seriously.

Palani · 24 July 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and your kind words Palani. Kind regards, Lucy, Customer Relations.

5/5

Google

Just completed on the sale of my house and despite a few setbacks the team at romford bairstow have been fantastic. We especially want to thank Jessica pollard for all her hard work and effort to get us to the finish. It's been a journey … More

K · 8 September 2025

Agent replied · 22 September 2025

Thank you so much for the kind words! We're thrilled to hear about your positive experience with our team and especially Jessica. We're so happy to have been a part of your journey and wish you all the best in your new home. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I sold a house and mainly dealt with Jessica Pollard, she was fantastic. Every request I had she dealt with swiftly and kept on top of the whole process. She was kind and friendly as were the others in the office when I had correspondence with them. I would definitely use this company again!

Becky · 24 June 2025

Agent replied · 22 September 2025

Hello Becky, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

5/5

Google

For the second time BAIRSTOW Eves Romford has put an amazing roof over my family’s head. Amazing and friendly service from all staff but a special thank you to Freddie-Ray Wealand for his amazing care on knowing exactly what we were looking for and going above and beyond to make sure the whole process was hassle free. Many thanks again and keep up the good work.

Kenrick · 16 January 2025

Agent replied · 23 January 2025

Thank you for leaving us your superb 5* review Kenrick. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to thank Bairstow Eves Rainham office especially Tommy and Chris for there dedication to the sale of my flat With all the Lease problems with property they pulled all the stops out and got it done for me. Many thanks Tommy & Chris

Robert · 1 September 2025

Agent replied · 22 September 2025

"Thank you so much for your kind words! We take great pride in providing top-notch service to our clients, and we're thrilled to have helped you with the sale of your flat. It was our pleasure to work with you and we're happy to have been … More

5/5

Google

Letting your property out could be a hassle for most landlords, but I had a smooth experience on letting my property via Bairstow Eves Romford. The staffs were helpful, professional and enthusiastic. I really appreciate the services and support from the team. Thanks Jessica, Freddie and Jason for their continuous help on setting-up, viewing and communication jobs. Special thanks for Clairessa for her following-up supports after the agreement. So far, I recommend the service from Bairstow Eves, and I wish the team all the best!

Davis · 26 March 2024

Agent replied · 22 October 2024

Davis Fanfu Qu thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

From start to finish with sale of our house Bairstow eves have been incredible. Special mention to Karl who has led us the whole way and been a massive support with any queries and goes above and beyond. Karl and his team have managed our sale with upmost professionalism and have kept us informed throughout. Cannot fault their service and would use them again without doubt. Thank you Romford team 😊

Victoria · 24 July 2024

Agent replied · 22 October 2024

Hi Victoria, thank you for sharing your positive experience with us! We're delighted to hear that Karl and our team provided you with exceptional service throughout the sale of your house. We appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Bairstow Eves Romford! 😊 …

5/5

Google

The team at Romford branch are amazing and thank them so much for the support and advise given. Shout out to Jessica who is brilliant and Garry for his support chasing .. karl has a brilliant team around him. Do not hesitate to use Bairstow eves Romford they do everything you will need to sell and buy property. Thanks Neil

Neil · 3 January 2025

Agent replied · 8 January 2025

Many thanks Neil for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

My experience with Bairstow Eves Romford has been deeply disappointing. A property I listed with this branch in 2024 remained unsold for several months. …

Vishnu · 16 January 2026

Agent replied · 16 April 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We've had a problem with the tenant and had to go through eviction, removal of the tenant's property, repainting, deep cleaning and re-carpeting of the flat. Everything was handled by Jason and new tenant found even before all the jobs have been completed. I recommend full management and insurance services. The whole experience exceeded my expectations. Clairessa is really good with admin support and in the past 3 years I have also been in contact with Jessica and Freddie. A very good team with a strong leadership. In overall, excellent service.

Sylwia · 23 October 2023

Agent replied · 22 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

Andrei and Sam were both amazing in helping us understand the process especially as being first time renters, highly recommend this company to

Ema · 10 December 2025

Agent replied · 24 December 2025

Thank you so much for your kind words! We are thrilled to hear that Andrei and Sam provided excellent service in helping you with the rental process. It was our pleasure to assist you and we hope to continue being your top choice in the … More

5/5

Google

Amazing customer service from Jessica Pollard nothing was ever too much trouble from start to finish and she always went the extra mile to help. I’m so grateful for her fantastic customer service she is an absolute credit to your team. Thank you Karl for all your hard work too it was a pleasure dealing with you.

Keeley · 18 October 2024

Agent replied · 22 October 2024

Hello Keeley, Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Jessica and Karl. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team

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Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Romford Sales

How many reviews does Bairstow Eves Romford Sales have?

Bairstow Eves's Havering office has 241 reviews across 1 platform: 241 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bairstow Eves Romford Sales's rating?

Bairstow Eves Romford Sales is rated 4.4 out of 5 across all 241 reviews, and 4.4 out of 5 on Google from 241 reviews, checked 9 October 2026.

Where is Bairstow Eves's Havering office?

Bairstow Eves Romford Sales, 132 South Street, Romford, RM1 1TE, Havering RM1 1TE.

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