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Bairstow Eves Romford Sales reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

241 reviews across 1 platform

132 South Street, Romford, RM1 1TE, Havering RM1 1TE

Bairstow Eves's Havering office at 132 South Street is rated 4.4 out of 5 across 241 reviews on 1 platform, including 241 Google reviews rated 4.4. Checked 9 October 2026.

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4.4 / 5

241

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

Thank you for selling my flat. you provided a good set of photos and showed round those interested until it was sold. Thank you to Karl and Liam for pricing the flat and the initial set up, and to Jessica for her endless efforts in getting the final deal completed - Well Done

Laurence Β· 13 December 2024

Agent replied Β· 27 December 2024

Thank you for your 5* review Laurence. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Baristow eves Romford is excellent πŸ‘ we were very pleased with Nicola ewin service provided to us she always available and happy to answer all our questions communication was quick and efficient, Nicola ewin and carly Spillman consistently engaged with me throughout the process of my property They regularly updated everything to me I extremely very Happy πŸ˜ƒ I highly recommend Baristow eves Romford Thank you so much Nicola evin πŸ™

Vikitapatel Β· 9 January 2024

Agent replied Β· 8 January 2025

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Bairstoweves have been brilliant. Jess Pollard was super helpful with viewings and working her schedule around me. Lovely atmosphere in the office too.

James Β· 23 October 2025

Agent replied Β· 22 November 2025

Thank you so much for your amazing review! We're so glad Jess was able to provide you with such a positive experience. Our team at Bairstow Eves strives to create a welcoming and accommodating atmosphere for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The Bairstow Eves romford team, Especially Sam, Clairessa and Jessica were exceptional during our search for a new home and after we found one. … More

Sandra Β· 8 September 2025

Agent replied Β· 22 September 2025

Thank you so much for your kind words and recognizing our team members, Sam, Clairessa, and Jessica. We strive to provide exceptional customer service and we are thrilled to hear that we were able to assist you with finding your new home. … More

5/5

Google

I just wanted to share my experience with Bairstow Eve in Romford. I can’t thank enough to Jason and his team to make our journey so smoothly as finding a place can be stressful enough. Thank you listening to all our queries and give us reassurance on every step of the way.

Kauthar Β· 22 September 2024

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us your 5* review Kauthar! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We had an amazing experience with Bairstow Eves. It started with viewing the flat we've been interested in. The agent that came to show us the property was very nice and patient. We want to say a big thank you to Freddie, he answered all my questions even when I texted him during the day. The check process took 1 day and next day we've been told when we can move. Just prepare all the documents and you can move to a dream place with their help.

Kasy Β· 23 October 2022

Agent replied Β· 22 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Just wanted to say a huge thank you to Freddie and Clairessa especially. They have made my home searches feel so seamless and I find they go above and beyond for me on all occasions and consistently keep me up to date. They have been so accepting of my circumstances and it’s not something that other agents support. So again, thank you guys!! Highly recommend this branch!

Perdy Β· 23 October 2023

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I couldn’t have asked for better service from the staff at Bairstow Eves, in particular Freddie and Clairessa. Communication has always been quick and efficient. They did everything they can to ensure I get the keys to my new property as soon as possible. They have made what would usually be a very stressful situation as smooth and as stress free as possible. 100% recommend!!!

Kristina Β· 23 October 2023

Agent replied Β· 22 October 2024

Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.

4/5

Google

Having dealt with a number of estate agents over many years I can honestly say that I rate this office very highly indeed. The only reason they have got four stars and not five is that they have to recommend their parent company's legal services for conveyancing. Countrywide Conveyancing is to be avoided. However Bairstow Eves Romford gave us outstanding service. Many times the individuals on the sales team, particularly the manager James, went literally miles out of their way to help a vulnerable individual involved in the sale and gave great assistance in very difficult circumstances. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Ralph Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Myself and my partner rented with Bairstow Eves Romford for 6 months. From start to finish the agency were super responsive and attentive - especially Jason who was always available for a chat over the phone to answer any queries. Due to unforeseen circumstances we sadly had to leave our property, the agency were so understanding and even offered to advertise the property while we still had time left in our tenancy to try and help our situation by getting another set of tenants in early. Freddie went above and beyond to make our early termination as smooth as possible. The service and professionalism we received was a complete breath of fresh air as opposed bad experiences we encountered with previous estate agents. Could not recommend the team at Bairstow Eves Romford enough!PositiveResponsiveness, Professionalism

Ellisha Β· 23 October 2021

Agent replied Β· 22 October 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Anyone wanting to let their property, use Jason, Freddie & Jessica at Bairstow Eves Romford! Jason and his brilliant team have let and managed my property for many years now and when the tenancies have come to an end they have re-let my property within 72 hours on every occasion. What I really like about Jason is that he treats my property as if it was his own and really cares about the quality of tenants he places in my property. If you want a team of caring, efficient professionals looking after your property then give them a call and find out for yourself how good they really are!PositiveResponsiveness, Quality, Professionalism, Value

Antony Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

A huge thank you to Jess who was amazing all through our purchase process, constantly chasing everyone up to get things moving quickly. Thanks Jess!

George Β· 12 May 2025

Agent replied Β· 23 May 2025

It’s really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Garry has been awesome to deal with on what has been a non trivial property sale due to a death where the family are geographically remote. Garry has gone way beyond what you'd expect to help prepare the property for sale and the team did a great job with viewings.

Rob Β· 25 April 2024

Agent replied Β· 22 October 2024

Many thanks Rob Hutchinson for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Really pleased with their Romford branch service especially Misha Shah who helped us tremendously. She is professional, Explained everything well & time to time contacted us which stage we are in the process & how she can help with that to achieve our goal. we like to thank Misha all her hard working and remarkable service.

Riaz Β· 27 November 2023

Agent replied Β· 22 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Jessica and Jason are a credit to Bairstow Eves (Romford Branch). Me and my family were extremely pleased with the service they provided to us. Jessica was always available to answer any of our questions and was extremely helpful and responding to emails in a timely and professional manner. Jason is polite and helpful too. They were both supportive and also patient with us in the letting process. I would definitely recommend anyone to use Bairstow Eves (Romford branch) great service. Me and my family are extremely grateful to them for the service they provided. 5 stars all round.PositiveResponsiveness, Quality, Professionalism, Value

Sandra Β· 23 October 2020

Agent replied Β· 22 October 2024

Thank you for your glowing 5* review and comments. Kind regards, Lucy, Customer Relations.

5/5

Google

Couldn’t be happier with the service provided by Jason and the team. From viewing the property, to picking up the keys, the whole process was so straightforward and the team were so friendly and helpful. Would 100% recommend Bairstow Eves to anyone looking to move, definitely the most helpful, professional estate agents I’ve used.

Sian Β· 23 October 2023

Agent replied Β· 22 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

So far our experience as incoming tenants has been great, and a huge improvement on previous experiences renting. Freddie has been incredibly communicative and has helped make the experience relatively stress free through viewing and referencing. Thank you!

Nicholas Β· 23 August 2024

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us your 5* review Nicholas! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I was referred to speak to a Mortgage advisor called Zinta at the Bairstow Eves Romford branch by Asim, and she was very helpful, honest, and genuine in her advice. No hard selling. Pure honesty. Besides Asim and James, Zinta was another one that impressed me to the extent that I may use her services for mortgage arragement, despite having already made arrangements elsewhere. These guys - Asim, James and Zinta are the best I've dealt with.

Amit Β· 23 October 2020

Agent replied Β· 22 October 2024

Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.

1/5

Google

Impossible difficult to deal with. They charged us to renew the contract and then failed to do it. Landlord served us a notice to leave as she sell the property but agency did not refunded the fee charged for contract renewal. After we left the property in december, we did not received the deposit back as the landlord did not respond to phone calls and emails. 7 months after we moved out, they deducted Β£550 for God knows what and offered us the rest of money from the deposit after more than 20 emails and visits to the branch. The branch manager tried back in november to kick me and my then pregnant wife out of the office and everybody else was just watching. I cannot stress enough how bad they treated us. We was probably one of the best ever tenants for them and landlord, doing a lot of works to the house free of charge. We tiled the batheoom floor as was lino, we replaced the toiler, washing basin, bath mixer, shower mixer, washing machine, kitchen extractor, all the lighting throughout the house with LED panels, an LED chandelier in one of the bedrooms, powerflushed the heating system, installed Trvs to all the radiators, installed a water softner on water supply, installed external water and power supply in front drive, run power supllyto the back shed, planted roses and other flowers in the garden, etc etc. And all this in first year. After all this have been done, the landlord refused to extend the contract in april 2018 but did not let us know. The agency did not comunicatend all this to us and in october 2018 served us a 2 months notice to leave. This costed us Β£550 from deposit, time and hassle thanks to Bairstow Eves Romford. The contract was signed on behalf the agency by Victoria Picton and after she left the company, now we dealing with Ellie Miller. Ellie is the person who dealing with the landlord now and waste our time for the last 7 months. As a piece of advice, i strongly recommend you to never use them so you don't go through what we have gone.

Dionisie Β· 24 October 2019

Agent replied Β· 22 October 2024

Good afternoonm, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.

5/5

Google

Staff are very courteous and caring. I was impressed by the level of communication and commitment by each staff. They will answer any doubts you may have and if unsure, they will find out and let you know. Aftercare was very good too, calling to make sure everything is ok. I have bought a flat from them 4 years ago and put a property for rent through them 2 weeks ago. Special thanks to Jessica N., Freddie W. and Manager Jason, they are assets to the company!

Rahul Β· 24 October 2019

Agent replied Β· 22 October 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Kudos to Jason and the team (Freddie, Cairessa and Jessica). They were very efficient and quick in turning around a vacant property and finding a new tenant in under 72 hours. And all done with a smile. Very impressed!

Sean Β· 24 July 2024

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us your kind words and 5* review Sean. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you so much to Karl and the whole sales team at Bairstow Eves Romford, they got us a great sale price, kept us fully updated throughout the process and have been a pleasure to deal with. We will definitely recommend Karl and his team to friends and family!

Alanna Β· 27 December 2023

Agent replied Β· 22 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Jason has been amazing. Hewill help with any problem I have or question I have. He is a true gentleman. Can't believe he let my property out in 72 hours. Such a star.

Angela Β· 15 October 2024

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us this amazing 5* review Angela. Kind regards Lucy, Customer Relations.

5/5

Google

Bairstow eves Romford have looked after my property for years, always given me a good service and have just let my property for me in 72 hours ! Brilliant staff thank you!

Louise Β· 26 March 2026

Agent replied Β· 16 April 2026

"Thank you for your kind words! At Bairstow Eves Romford, we take pride in providing excellent service to our clients. We're thrilled that we were able to let your property in just 72 hours. Our dedicated staff will continue to exceed expectations! Kind regards, Lucy, Customer Feedback and Support Team

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Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Romford Sales

How many reviews does Bairstow Eves Romford Sales have?

Bairstow Eves's Havering office has 241 reviews across 1 platform: 241 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bairstow Eves Romford Sales's rating?

Bairstow Eves Romford Sales is rated 4.4 out of 5 across all 241 reviews, and 4.4 out of 5 on Google from 241 reviews, checked 9 October 2026.

Where is Bairstow Eves's Havering office?

Bairstow Eves Romford Sales, 132 South Street, Romford, RM1 1TE, Havering RM1 1TE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.