5/5
TrustpilotShannon was very helpful in showing…
Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.
Trusted Agent profile · Havering
Andrews Romford reviews in Havering
★★★★★
2,488 reviews across 2 platforms
20 North Street, Romford, RM1 1BH, Havering, RM1 1BH
Andrews's office in Havering, at 20 North Street, is rated 4.8 out of 5 across 2,488 reviews on two platforms, including 312 Google reviews rated 4.9.
Reviews
Every review we hold for the Havering office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThese guys are incredibly greedy and…
These guys are incredibly greedy and have more than played their part in the ridiculously high rents in Bristol. They have called up friends of mine who let properties through them constantly telling them they should increase the rent that they charge to their tenants. These guys are disgusting and have no souls. A friend of mine who has an 11 year old child has been made homeless because of them. She was paying £1400 per month for a 3 bedroom house but they wanted the rent to meet other rents in the area which have been pushed up to over £2000 per month due to the housing crisis in Bristol..rents which have been pushed up by people like them! Please don't do business with these people
5/5
TrustpilotFantastic service
Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.
Agent replied · 22 November 2024
Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys
5/5
TrustpilotQuick responses and resolutions
Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.
Agent replied · 22 November 2024
Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!
5/5
TrustpilotFeedback for Sandiya- Andrews property
Sandiya was really helpful, she has helped us in finding the right property and we are really grateful for her help and support.Thanks again 5 stars all the way
5/5
TrustpilotOn your side
Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.
Agent replied · 22 November 2024
Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.
5/5
GoogleVery impressed with the service I’m getting from Sharon T-H at Andrews. Very glad that I have her as my property manager.
Agent replied · 25 October 2024
Hi Poppy, thank you for the review. Brilliant to see that Sharon has been on hand to help you with everything so far. Thanks, Rhys
5/5
TrustpilotJunior Zziwa is an excellent estate…
Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant
5/5
TrustpilotThanks Andrews!
Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.
Agent replied · 22 November 2024
Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys
1/5
TrustpilotAbsolute Clowns
By the grace of God I am now free of this agency/landlord and living in a lovely house that is not consumed by an all year round indoor tropical climate. From the beginning we were lied to and fobbed off all the way up the chain. Our flat suffered severe damp issues, including black mould (amongst other problems) and barely anything was rectified (by agency and landlord) in the time that we were tenants. Even in the twilight moments of our tenancy, they tried taking a chunk of our deposit money, until I raised a case with MyDeposit and then the landlord "suddenly" let it go. The agency staff we dealt with used tactics such as continuous gaslighting and swapping staff (via email and occasionally phone calls) to deal with us, in effect amounting to a never ending con job. So much so, that Trotters independent Traders could learn a thing or two from this lot. I never want to experience this level of evil genius or incompetence (I really couldn't decide which it was) again and although at times I seriously considered driving off a cliff just to break free of them, in the end they didn't win and I learned a lot in that short depressing time as their tenant. I rarely write any reviews online but after my experience with these fiends, I feel I have to share my experience. Just be careful if you decide to enter into a CONtract with these hucksters, because you'll be stuck with it.
5/5
GoogleHas been a pleasure working with Kish at this branch. He has given excellent customer service, honest and reliable advice everytime. Cannot fault his service and would recommend to anyone.
Agent replied · 25 October 2024
Hi Omar, thanks so much for taking the time to leave us a review. Very much appreciated and I hope to work with you again in the near future. KR Kish
5/5
GoogleA pleasure to work with! Very informative, and lots of local industry knowledge, which proved very useful. Charlie and Kish provided high levels of communication throughout, were efficient and professional.
Agent replied · 25 October 2024
Hi Natalie, fantastic to see you were well looked after by our team in Romford, particularly from Charlie & Kish. Really appreciate you writing us a five star review highlighting the level of support and professionalism which is what we always aim for when helping our customers. Hopefully we can continue to assist you in the future too. Thanks, Rhys
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and client-orientated with great listening skills. This made my experience very positive.
Agent replied · 22 November 2024
Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.
5/5
TrustpilotWonderful estate agent she was through…
Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy
5/5
TrustpilotThe company got me a good deal
The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.
Agent replied · 22 November 2024
Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.
5/5
TrustpilotIt was a nice experience with Isabelle
It was a nice experience with Isabelle. Today's viewing was great.Thankyou
Agent replied · 22 November 2024
Thank you, Linta! We're thrilled to hear you had a great experience with Isabelle and enjoyed the viewing. Your feedback is much appreciated! Best wishes , Lisa
5/5
TrustpilotGreg was really helpful and helped me…
Greg was really helpful and helped me complete my registration I couldn’t have done it without his help
5/5
Trustpilot100% professional
At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.
Agent replied · 22 November 2024
Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa
5/5
Trustpilotgreat service from andrews when…
great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma
Agent replied · 22 November 2024
Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!
4/5
TrustpilotWell done...
Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.
Agent replied · 22 November 2024
Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys
5/5
TrustpilotThe processing was quick and easy
The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).
5/5
TrustpilotGood, professional service.
Professional service, good communications and helpful staff.
Agent replied · 22 December 2024
Thank you, David, for your kind words! We're thrilled to hear you appreciated our professional service and helpful staff. We look forward to serving you again soon! Best wishes, Jake
5/5
TrustpilotFreya Alford was very helpful with…
Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)
5/5
GoogleCleanField ltd have worked closely with Andrews Romford for a number of years. They have always been extremely professional in everything they do. They are honest and trustworthy and I have personally used their services. Keep up the great work guys.
Agent replied · 25 October 2024
Good afternoon Rob, thanks for leaving us 5 star feedback! KR Kish
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Havering won ESTAS awards in two years, most recently 2022.
ESTAS winner in two years: 2020, 2022.
ESTAS awards by year, 2020 to 2022
2022 1 Bronze ESTAS 2022 winners
- BronzeESTAS 2022: Lettings (Tenants), South East (Essex)
2020 1 Silver ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Tenants), South East (Essex, Kent)
Source: ESTAS winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Andrews Romford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Havering.
Questions about Andrews Romford
Has Andrews Romford won any awards?
Yes. Andrews Romford won Bronze for Lettings (Tenants) in South East (Essex) at the ESTAS 2022 awards, and 1 other industry award since 2020.
