Andrews Romford reviews

★★★★★ 5/5

Google

I had a great experience working with Shakira . From the very beginning, she was professional, knowledgeable, and incredibly helpful throughout the entire process. She took the time to understand exactly what I was looking for and made sure to present options that genuinely matched my needs. Shakira was always quick to respond to questions and kept me informed at every stage, which made the whole experience smooth and stress-free. Her attention to detail and commitment to excellent service really stood out. She went above and beyond to ensure everything was handled efficiently and that I felt confident with each step.

Jimmy · 26 March 2026

★★★★★ 5/5

Google

Fantastic service! highly recommended, Kish went above and beyond for us, I have a habit of micro managing companies which is often necessary because of the quality of service you receive but this was not required with Andrews, Kish kept on top of the whole process of selling our property, his communication was excellent and the professionalism was a standard I've never found with any other estate/letting agents. He was the driving force that enabled us to move forward. If you are looking for an agent to sell your property you will not find a better agent than Andrews, Kish and his team are second to none. Thank you for all your help, especially dealing with a very difficult solicitor used by the buyer.

Paul · 21 November 2025

★★★★★ 5/5

Trustpilot

We had a brilliant experience with…

We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!

Vicki · 18 November 2025

★★★★★ 5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

★★★★★ 5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

★★★★★ 5/5

Google

I had the absolute pleasure of speaking with Tierney Bone over the phone, and I can confidently say it was one of the most positive customer service experiences I’ve had. From the very beginning of the conversation, Tierney was incredibly kind, nurturing, and genuinely attentive. She answered all of my questions thoroughly and with patience, making sure I felt heard and understood. What truly stood out was how safe and comfortable she made the entire interaction feel, something I’ve not experienced with other agents from different agencies. In a time where the property search can often feel overwhelming, Tierney created a safe haven through her warmth, professionalism, and authenticity. She truly went above and beyond, and I can’t thank her enough for that. Thank you again, Tierney, you are a credit to your team! Judith

Judith · 1 October 2025

★★★★★ 5/5

Google

I highly recommend Andrews, both the sales and lettings teams provide an impeccable service. I used both the sales and letting teams simultaneously and can’t praise their professionalism enough. The knowledge of the local market and of my sale and letting from the entire team was excellent . The timeline for feedback and information updates was superb. Special thanks to Kish who is so passionate about his job and the service he provides makes him a pleasure to work with. Andrews Romford will certainly be my first call the next time I need an estate agent.

Ben · 17 September 2025

★★★★★ 5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

★★★★★ 4/5

Trustpilot

Professional & Helpful

Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.

G · 18 September 2026

★★★★★ 5/5

Google

“I couldn’t recommend Shakira enough! She’s been so helpful, friendly, and easy to deal with from start to finish. Nothing was ever too much trouble and she made the whole process feel really smooth. If you’re looking for someone you can trust and make the process of moving as stress free as possible- she is the one!”

Paul · 26 March 2026

★★★★★ 5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

★★★★★ 5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!

Izzy · 26 August 2026

★★★★★ 5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

J · 11 May 2026

★★★★★ 5/5

Trustpilot

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Honeymol · 6 May 2026

★★★★★ 5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

★★★★★ 5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

★★★★★ 5/5

Trustpilot

Such a lovely team

Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around

Wardat · 17 August 2026

★★★★★ 5/5

Google

Stop looking. These are the guys you need. Listed our 3 bed and within 20 days we had an offer. Now we’re closing on our move inside 4 months. Just a great team, super on top of their work and always communicating with clarity and honesty. Get kamilija if you can but also a huge shout out to Kish. The best sellers in Romford

Peter · 5 September 2025

★★★★★ 5/5

Trustpilot

Very positive experience seeing…

Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.

Hamza · 19 August 2026

★★★★★ 5/5

Trustpilot

The Property Management team at Andrews…

The Property Management team at Andrews are really good and Denise Walter is outstanding. She can be relied on to look after the best interest of landlords and is sympathetic to the needs of our tenants. Having Denise to look after us has raised the review rating from 4 stars to 5 stars. Thank you for looking after our properties.

Charles · 18 September 2025

★★★★★ 5/5

Trustpilot

Ben was welcoming and friendly and gave…

Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!

Shivangi · 19 August 2026

★★★★★ 5/5

Trustpilot

Letting

Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.

Becca · 8 August 2026

★★★★★ 1/5

Trustpilot

I brought a ground floor flat in…WARMLEY

I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.

Michelle · 8 May 2026

★★★★★ 5/5

Trustpilot

“Monika”

My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.

Michael · 29 April 2026