Trusted Agent profile Β· Havering

Andrews Romford reviews in Havering

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,488 reviews across 2 platforms

20 North Street, Romford, RM1 1BH, Havering, RM1 1BH

Andrews's office in Havering, at 20 North Street, is rated 4.8 out of 5 across 2,488 reviews on two platforms, including 312 Google reviews rated 4.9.

Google logo

4.9 / 5

312

Reviews on Google

This office

Trustpilot logo

2,176

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

Extremely happy with the service by Charlie. Excellent communication and provides any details straight away when requested. The team are very helpful when Charlie wasn’t around. I would definitely recommend to others.

Amour Β· 26 October 2023

Agent replied Β· 25 October 2024

Afternoon, thanks so much for taking the time to leave us a 5* review! KR Kish

5/5

Trustpilot

Wow words can’t express how I feel

Wow words can’t express how I feel . I want to use this opportunity to thank the agency for their swift and consistent support for me to move in to my new home. I met a very kind and very polite lady call Cherrie who was so fantastic on my case with her consistency I was able to get a very nice apartment . I forgot to mention Ben who was showing me the properties telling how I have a good character making me feel good about my self . This is the best agency thank you .

Olawale Β· 29 April 2022

5/5

Trustpilot

Nicole was amazing she made me fall in…

Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman

Consumer Β· 2 August 2023

5/5

Trustpilot

Very attentive to all my…

Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.

Amanii Β· 19 January 2024

Agent replied Β· 22 November 2024

Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks

5/5

Trustpilot

Excellent service

I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya πŸ˜€

Mark Β· 19 July 2022

5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you

Pakkan Β· 1 March 2024

Agent replied Β· 22 November 2024

Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys

5/5

Trustpilot

Steve was very patient and kind to me…

Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.

Toyin Β· 27 August 2022

4/5

Trustpilot

Great experience

Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience

Simi Β· 27 February 2023

5/5

Google

My dealings with Andrews estate has been very positive. The agent i personally dealt with was Mr Paul Davidson and he was very professional and helpful throughout our letting process. The service they provided is commendable and i would not hesitate to be back in contact with them.PositiveResponsiveness, Quality, Professionalism, Value

Jan Β· 26 October 2021

Agent replied Β· 25 October 2024

Good afternoon Jan, thanks so much for leaving us a 5 star review!

5/5

Trustpilot

Great customer relationship from…

Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks

Ndubuisi Β· 15 August 2024

Agent replied Β· 22 November 2024

Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.

5/5

Trustpilot

Fantastic service from start to finish-…

Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything

James Β· 4 June 2024

Agent replied Β· 22 November 2024

Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa

5/5

Trustpilot

Best services

One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.

Atheek Β· 15 January 2024

Agent replied Β· 22 November 2024

Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys

5/5

Trustpilot

Isaac from Andrews Pleasant and Friendly

Isaac was very well mannered and showed us around the property with interest,, discussing the various features. He was punctual for tje appointment andIt was a pleasant experince dealing with him

Charles Β· 25 May 2022

5/5

Trustpilot

Great first experience

We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys

Teaching Β· 26 June 2023

5/5

Trustpilot

Top service

Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.

A Β· 26 June 2023

5/5

Trustpilot

Good professionals

Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service

Rahim Β· 24 July 2024

Agent replied Β· 22 November 2024

Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!

5/5

Google

We are very happy with AL. Special mention here to Ranjan Khilosia Very efficient and wonderful

Indira Β· 26 August 2024

Agent replied Β· 25 October 2024

Thank you, Indira. We're pleased to hear you're happy with our service. Ranjan will be delighted with your kind words.

5/5

Trustpilot

Real helpful company

Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.

Richard Β· 23 July 2024

Agent replied Β· 22 November 2024

Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys

5/5

Trustpilot

Andrews provide a fantastic service

Andrews provide a fantastic service, their staff are kind and caring and a cut above other estate agents. The staff have shown great empathy and they really seem to care about their clients and their outcomes. They are by far the best Estate agent I have had the pleasure working with. From start to finish they have been brilliant. Their mortgage team are extremely knowledgeable and are able to explain things clearly and concisely. Its a pleasure to work with them and I will continue to do so moving forwards. I would recommend their service to all my friends and family.

Nathan Β· 24 March 2022

5/5

Trustpilot

My purchase through Andrews at the cheam branch

My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.

Nicola Β· 13 February 2023

5/5

Google

I have been a landlord with Andrews for a number of years and have always had excellent service from the Romford branch. Kish, Samuel, Kamilija, Nathan and Paul are a great team and a fantastic credit to Andrews. Keep up the good work.

Lynn Β· 26 October 2022

Agent replied Β· 25 October 2024

Hi Lynn, thanks so much for leaving us a 5 star review! KR Kish

5/5

Trustpilot

The team work good and useful monika is…

The team work good and useful monika is helping us all the time !πŸ₯°

27386369 Β· 20 September 2024

Agent replied Β· 22 November 2024

Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.

5/5

Trustpilot

Excellent knowledge

Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble

MR Β· 27 June 2024

Agent replied Β· 22 November 2024

Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys

5/5

Trustpilot

Shannon was very helpful in showing…

Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.

Pralhad Β· 1 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Havering won ESTAS awards in two years, most recently 2022.

ESTAS winner in two years: 2020, 2022.

ESTAS awards by year, 2020 to 2022
  • 2022 1 Bronze ESTAS 2022 winners

    • BronzeESTAS 2022: Lettings (Tenants), South East (Essex)
  • 2020 1 Silver ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Tenants), South East (Essex, Kent)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Romford

Has Andrews Romford won any awards?

Yes. Andrews Romford won Bronze for Lettings (Tenants) in South East (Essex) at the ESTAS 2022 awards, and 1 other industry award since 2020.

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