Trusted Agent profile · Havering
★★★★★
2,488 reviews across 2 platforms
20 North Street, Romford, RM1 1BH, Havering, RM1 1BH
Andrews's office in Havering, at 20 North Street, is rated 4.8 out of 5 across 2,488 reviews on two platforms, including 312 Google reviews rated 4.9.
Every review we hold for the Havering office, from every platform, shown as written. First names only.
5/5
TrustpilotHyper Swift Service
Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.
Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.
5/5
TrustpilotNancy Henly part of the Andrews…
Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly
4/5
TrustpilotIt was great experience with Shamiya…
It was great experience with Shamiya today she did took me around the house and answer questions about the house
Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.
5/5
TrustpilotGood Communication…
Andrews Harbourside has been excellent at communication during the purchase of my property. Emma Willingham kept me informed in a friendly and professional way during the whole processwhich made everything so much easier.
5/5
TrustpilotGreat communication throughout
Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email
5/5
GoogleRecently viewed a property with Samuel Mumbulumba and can honestly say had a very pleasant experience. Extremely helpful with all my requirements and working around my time. I would definitely recommend to anyone looking to purchase or rent a property! 5 star service!!
Good afternoon, thanks for leaving us 5 star feedback! KR Kish
5/5
GoogleEveryone from Andrews has been super helpful during our journey of finding a new home to rent. With this being my first time, they have made everything so easy and been able to answer any questions I may have. Thank you to the entire team!
Good afternoon Sophia, thanks so much for leaving us a 5 star review! KR Kish
5/5
GoogleKamilija Stanuliene, is very professional, and the can do attitude goes along way. Highly recommend, awesome experience and excellent customer service, can not fault in any way. Keep up the great work :)
Hi Michael, thank you for the fantastic five star review. Great to see all the hard work that Kamilija puts in to helping our customers with their property search being recognised. Glad we were able to help and that you've had a really positive experience in dealing with us, customer service is at the heart of everything we do. Thanks, Rhys
5/5
TrustpilotGreat experience - Di was lovely
Di was the best from start to finish. So lovely, punctual and approachable. So different from all other estate agents that I’ve met who are all business and just want to get the property sold by any means necessary - Di was different and it really felt like she cared about finding the right property for my friends and I, I didn’t feel rushed but rather supported from start to finish that our house hunt was in the best hands possible! Thank you so much Di! All the best, Kia, Harry and Olivia
5/5
TrustpilotI recently undertook a transaction…
I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!
5/5
TrustpilotElif was very helpful!!
After a year renting from this agency we decided to continue with them.
5/5
TrustpilotThe customer service was outstanding
The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏
Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.
5/5
TrustpilotExcellent service
We appreciate your help for the help and support you offered during our moving in period to our new home,it was easy and reliable.Thank you especially to Jasmine Gyde,you have truly been a star
Hi Lydia. Thank you for taking the time to write a five star review and giving such a nice review to Jasmine! We are so glad to see Jasmine was able to support you and be on hand throughout the process! All the best for the future, Laura.
5/5
TrustpilotJanine from Andrews was really helpful
Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency
Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys
5/5
TrustpilotWe had a great viewing today with…
We had a great viewing today with Shamiya. She was knowledgeable and friendly and was a real pleasure to work with.
Hi Teri, thanks for the review. Great to see that Shamiya was able to help you with everything needed. Thanks, Rhys
5/5
GoogleNathan Hancox is the bees knees! He always responds, is professional and gives good guidance. Our experience with Andrews Romford over 15 years has been exemplary. Any issues are resolved quickly and efficiently. Would recommend.PositiveResponsiveness, Professionalism
5/5
TrustpilotBen Gordon - Professional Supportive, Assuring Experience
Ben Gordon Has been very professional and helping in all his dealings with us in our house search for rent. He paid attention to our specific requirements and offered us suitable properties to consider. He was very flexible on viewing times as per mutual availabilities, kept us informed through SMS and mails. He proactively communicate with us at all times and was very assuring. It was a very pleasant, supportive and reassuring experience for us. We are very thankful !
5/5
TrustpilotI have recently worked with Keli on a…
I have recently worked with Keli on a property sale, she has been really helpful and very responsive to calls and emails!
5/5
Trustpilot5 stars *****
The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.
5/5
TrustpilotMolly
Thank you team for quick and good job with finding the property.
Thank you, Anna! We're thrilled to hear you had a positive experience with our team. Enjoy your new home! Best wishes, Jake
5/5
GoogleHad a viewing with Paul, he was really nice and friendly. Most of our correspondences were with Kamilija who was super helpful, friendly, and was very patient with us. She answered all our questions, and I'd happily search for a place with them again!
Hi Eva, Glad to hear your kind words towards Paul and Kamilija. Glad they were able to help! KR Kish
5/5
TrustpilotAndrews Property Group - gem of a property management style...
Since Andrews Property Group's recent take over & management of The Coop's property in Folkestone & the flat which I am a tenant in, they have been nothing but proactive in listening to my needs regards the upkeep of the property and have, thus far, been the only property management group, we've had 3 thus far over a period of 12 years, to engage professionals to carry out the necessary work within the property. A recent example, damage to the inner wall of the bathroom due to water ingression, which had been reported to successive property management companies over a period of at least 6 years, has been recently fixed and completed in 2 days by diligent and consumate professionals they had comissioned; furthermore, the most recent issue with our main entrance door, where the barrel of the lock had warn out and shattered was replaced in a matter of a day thanks to Andrews Property Group's Senior Property Manager Molly Wachon who arranged for a local locksmith to replace the lock in double quick time & at a convenient time to suit us/me. Thus far, I have nothing but praise & good things to say about Andrews Property Group's property management style - long may their good work continue & long may they listen to their tenats urgent needs...
5/5
TrustpilotViewing Experience
Jennifer jones was very supportive and remained in contact till completion of the visit. A great experience
Thank you, Mohsin! We're thrilled to hear that Jennifer provided such excellent support and made your experience great. We appreciate your feedback!
5/5
GoogleExtremely happy with the service by Charlie. Excellent communication and provides any details straight away when requested. The team are very helpful when Charlie wasn’t around. I would definitely recommend to others.
Afternoon, thanks so much for taking the time to leave us a 5* review! KR Kish
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Havering won ESTAS awards in two years, most recently 2022.
ESTAS winner in two years: 2020, 2022.
ESTAS awards by year, 2020 to 20222022 1 Bronze ESTAS 2022 winners
2020 1 Silver ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Romford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Havering.
Yes. Andrews Romford won Bronze for Lettings (Tenants) in South East (Essex) at the ESTAS 2022 awards, and 1 other industry award since 2020.
