Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
TK85 · 8 March 2024
Agent replied · 22 November 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe melroy did an excellent job.He were…
The melroy did an excellent job.He were very helpful and professional throughout the process. I appreciate their dedication and expertise in assisting me with finding the perfect home.
Beeni · 20 November 2024
Agent replied · 22 November 2024
Thank you, Beeni! We're thrilled to hear that we provided an excellent service and helped you find the perfect home. Your kind words and appreciation mean a lot to us. Best wishes, Jake
★★★★★ 5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Ian · 16 September 2024
Agent replied · 22 November 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
Alice · 21 February 2023
★★★★★ 5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Joe · 4 October 2023
Agent replied · 22 November 2024
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
★★★★★ 5/5
GoogleMost estate agents leave people wondering what they got for the fees that they have paid. Not so with Andrews Estate Agent. From start to finish, Very professional, efficient, honest and straight talking. They tell you what should be done, tell you when and how it will be done, and deliver. Quick to attend to queries and concerns. High recommended.
Precious · 26 October 2022
Agent replied · 25 October 2024
Good afternoon Precious, thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move. KR Kish
★★★★★ 5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Ricky · 16 August 2024
Agent replied · 22 November 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Phil · 24 April 2024
Agent replied · 22 November 2024
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
★★★★★ 5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Ils2000 · 28 September 2024
Agent replied · 22 November 2024
Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.
★★★★★ 5/5
TrustpilotNancy was a great help
Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group
Ohara · 19 June 2023
★★★★★ 5/5
GoogleThank you for helping us to find the property which we liked
Especially big thanks for Kamilja she has done very good job and she is very understanding and helpful
Art · 25 September 2024
Agent replied · 25 October 2024
Thanks for your feedback, Art. We're happy to have helped and Kamilija will be delighted to hear your kind words.
★★★★★ 5/5
TrustpilotSammi review
We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further
ALEXANDRU · 5 August 2024
Agent replied · 22 November 2024
Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.
★★★★★ 5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Lucy · 24 October 2023
Agent replied · 22 November 2024
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
★★★★★ 5/5
GoogleA five star company regarding selling a property staff members are friendly helpful a special thanks to kish a staff member who is a asset to andrews you do need to talk to Andrews if you need sell or rent a property
Ian · 17 June 2025
★★★★★ 5/5
GoogleSuperb service. Could not fault them in the slightest. Professional, friendly and nothing was too much trouble. The team were fantastic and made everything straightforward, communication was easy as always able to contact and they went above and beyond every time. I would highly recommend Them as they restored my faith in estate agents! Definitely would use again. Keep up the excellent work guys.PositiveResponsiveness, Quality, Professionalism
Charly · 26 October 2021
Agent replied · 25 October 2024
Hi Charly, thanks for sharing your experience with us and appreciate you taking time to write the review. KR Nathan H
★★★★★ 5/5
TrustpilotSteven & Matt delt with the sale of my…
Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way
John · 21 February 2023
★★★★★ 5/5
TrustpilotA great help in a difficult sales market.
I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!
Cathy · 22 April 2024
Agent replied · 22 November 2024
Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.
★★★★★ 5/5
TrustpilotReally great and fast service
Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.
Umer · 20 February 2024
Agent replied · 22 November 2024
Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.
★★★★★ 5/5
GoogleJordane & the lettings team have been helpful and friendly and made the finding a tenant process smooth and enjoyable. Thank you would highly recommend
Kevin · 27 November 2024
Agent replied · 11 December 2024
Thank you, Kevin! We're thrilled to hear that Jordane and the lettings team made the process smooth and enjoyable for you. Your recommendation means a lot to us! Best wishes, Jake
★★★★★ 5/5
TrustpilotAttentive and friendly
The whole process (from viewing to offer) was very rushed and quite stressful, but I guess that's standard for city renting. They were however very attentive during the process, especially Amber who mostly dealt with our case - quick to update, answer questions, etc. and very friendly
Matt · 19 March 2022
★★★★★ 5/5
TrustpilotEfficient and helpful service from the Bear Flat office
We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.
Mark · 23 August 2024
Agent replied · 22 November 2024
Thank you, Mark. We're delighted to hear that Sophia and Emma made your home-buying experience a smooth one. Congratulations on your new home!
★★★★★ 5/5
GoogleWe have been using Andrews at Romford for the last 10+years to let and manage our property. Nathan, Ranjan and the all the team provide a first class service to both landlords and tenants. They have given us valuable advise, communicated well, always dealt with any issues and more. If you want piece of mind and a team that really care then don’t hesitate to contact them. We strongly recommend them.
V · 29 March 2024
★★★★★ 5/5
TrustpilotGrateful is an understatement
Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.
Karl · 11 December 2023
Agent replied · 22 November 2024
Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.
★★★★★ 5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
Chris · 8 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.