Andrews Romford reviews in Havering

★★★★★ 5/5

Trustpilot

Hayley tennet

Hayley is absolutely Amazing goes above and beyond to help me and my partner. She’s so outstanding very pleasant lady and will help you with anything. Always there at the end of the phone to help Any queries contact Andrews and ask to speak to Hayley

Rebecca · 13 January 2024

★★★★★ 5/5

Trustpilot

A responsive and very helpful team

A responsive and very helpful team, from initial letting to the resolution of issues. They are quick to respond, and wise in their advice. A good show all round and a pleasure to deal with.

Peter · 18 February 2026

★★★★★ 5/5

Google

“I had a fantastic experience working with kish and Kamilija during the purchase of house. They were patient, professional, and supportive throughout the process, especially while waiting for the grant of probate. They made the whole experience smooth and stress-free, and it was clear they genuinely care about their clients. Highly recommended!”

Atif · 15 September 2025

★★★★★ 5/5

Trustpilot

Sale of property

Friendly and approachable team always keen to help and settle any concerns regarding the sale of my property. Elliot kept me informed on a regular basis and dealt with any questions in a professional manner. I would recommend.

Simon · 19 June 2024

★★★★★ 5/5

Trustpilot

Special mention to Shamiya

Super prompt call back after I made my query. Shamiya was so lovely, warm, friendly, informative and really put me at my ease. The property was absolutely gorgeous, looking forward to hearing back tomorrow! Kate Clayton

Catherine · 23 July 2024

★★★★★ 5/5

Trustpilot

Had a great experience viewing …

Had a great experience viewing the house in downend yesterday..Shamiya Simpson was excellent and very helpful in showing the house around. Was easy to contact her and was cheerful with the client. Will give 5 stars easily

Isaac · 2 July 2024

★★★★★ 5/5

Trustpilot

Good customer service

Good customer service , understanding , responding the phone calls and messages

Lolyter · 6 August 2026

★★★★★ 5/5

Trustpilot

I would like to thank Brian Barnsby and…

I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house I’m sure they could sell it.

Thefryman · 8 March 2024

★★★★★ 5/5

Trustpilot

Monika

Monika is very professional and attentive in dealing with matters relating to my let property. I am very pleased in regards to my interactions with her

Sepehr · 12 December 2024

★★★★★ 5/5

Google

Sharon is an exception property manager. Handles issues diplomatically, great at communicating and resolving them. Also prudent in the way she manages 3rd party vendors to ensure best service at the right cost.

Babs · 26 August 2024

★★★★★ 5/5

Trustpilot

Rebecca Newbrook is amazing

Rebecca Newbrook is amazing! Rebecca has worked through several recent challenges with our rental with patience and grace. She has kept us informed throughout. Thank you Rebecca.

Jen · 25 November 2024

★★★★★ 5/5

Trustpilot

Issy was helpful at the showing

Issy was waiting at the rental house for us when we arrived. She was helpful and kind during our visit and told us a bit about the services Andrew’s offers.

Christina · 10 October 2024

★★★★★ 2/5

Trustpilot

Nothing like the experience the rating makes it seem.

We've had our flat listed with a competitor for a while and were keen to get it moving.We had a good meeting with the agent here, he was friendly, knowledgeable and slick, and we said we'd be happy to co-list with them. He tried to pressure us into dropping the asking price to 'attract more viewers with the hope of getting up to what we're after'. I hate this tactic, and don't buy it for a second. He was hoping for a quick sale and to apply pressure when we get a lowball offer. This was the first warning sign. I said no, in writing, confirmed we'd be happy to co-list. I got a contract sent across to me with the price he pushed for and sole listing terms. The following day after this was sent I got 4 reminders before 10am. And he chased me a lot during the working day.I also had a call from the legal team, which again I was pressed to use because it makes the communication threads easier for the agent and solicitor. They gave us a quote twice what we got elsewhere, which they instantly dropped when I said I was getting other quotes. This annoyed me too. I then wrote to our agent and explained I was frustrated. Everything I'd written hadn't been taken into account, and the legal team essentially tried to rip us off. This is exactly what I got back (copied and pasted): Good to know the interest is starting to pick up. Not a problem about missing the calls, appreciate you have a schedule. We do not co list with other agents, the risk involved for you is higher as you may have to pay two estate agency fees so wouldn't advise. Of course would still like to support you in the sale so do let me know if you plan to switch agents. Also unfortunate the experience you have had with the legal team, they will try to be competitive in price where they can hence the discount offered.---No apology. No acknowledgement that he missed the only two things in an email. First time he's said they don't co-list, despite it being the fourth time I'd mentioned it. Doubled down on the idea the legal team should be rinsing us if they get the chance. This is not the service I expected after the reviews here.

MR · 4 September 2024

★★★★★ 5/5

Trustpilot

Molly Bentham

Molly Bentham from Andrews has been my contact through redecoration and re-letting my studio flat. My experience has been professional and relatively stress-free! From advertising to tenant move-in, on a 'let-only' agreement has taken 2 weeks! Very happy customer, thank you Molly :-)

Suzi · 5 February 2024

★★★★★ 5/5

Trustpilot

Many thanks to Isaac

Many thanks to Andrews, and especially Isaac, for all the hard work in making our recent move happen. Even after our first sale unexpectedly fell through they found us another buyer within 2 weeks.

Eoin · 22 July 2024

★★★★★ 5/5

Google

I had a fantastic viewing experience with Kamilija from Andrews Property And Purpose. She was professional, knowledgeable, and friendly throughout. From the first phone call, she was incredibly helpful. I can't recommend Kamilija and Andrews highly enough!

Shopna · 28 May 2024

★★★★★ 5/5

Trustpilot

Valuation on property

We asked Andrews for a valuation on our property and we had Brian Barnsby to give us the valuation. Brian was very friendly warm and very knowledgeable. We would like to thank Brian for the personal touch. Would recommend Brian for future sales if you use Andrews

Lorraine · 27 October 2023

★★★★★ 5/5

Google

Andrews were brilliant all the way from initial viewings, to making offers on the property and then liaising with our solicitors to tackle any issues that arose. We dealt with Kish who was always on the ball whenever we had any queries or problems. On the whole, they made a very stressful process, less so. Highly recommended .PositiveResponsiveness, Professionalism

Ian · 26 October 2022

★★★★★ 5/5

Trustpilot

Great Service from Bobbie and her team…

Great Service from Bobbie and her team , property was rented very quickly and the process was smooth due to very helpful staff. Many thanks Arlind

Arlind · 21 November 2024

★★★★★ 5/5

Trustpilot

My agent Monica Burton

My agent Monica Burton , has helped me a lot , she’s been a amazing , helping me to rent a apartment , the property market is very competitive and it’s been very hard for me , but monica has made it very easy , she’s been communicating with me every step of the way and updating me all along .She is such a wonderful person and so patient .She has helped me a massive deal i’m eternally grateful to her .

Milena · 15 August 2024

★★★★★ 5/5

Trustpilot

Lovely friendly efficient staff who care.

Great personal, caring and genuine service from my local Bear Flat Andrews estate Agents. I had 3 valuations and chose this office because of the initial meeting with Emily...she is interested engaging and very professional as well as being very easy to get on with.It was nice to have some enthusiasm right from the off...unlike a few other places I had valuations from.I was fortunate to sell the house to the first person that viewed it!.....the sale and then transactions were pushed along by Emma who was efficient and helpful. My buyer had a personal crisis in the midst of the sale and Emma handled this with sensitivity and professionalism to complete the whole sale.Keith and Sophie in the office were also really kind and on hand when I had a call or query. Selling your house and in my case business after 25 years was a daunting prospect....however due to the friendly caring people in this office ...the sale went through quickly and without too much stress!!

Katherine · 12 August 2024

★★★★★ 5/5

Trustpilot

My experience buying a property through Andrews Property Group

My experience buying a property through Andrews Property Group could not have been positive. All the staff I dealt with were helpful and pleasant but my main contact, Holly, deserves a special mention. She went out of her way to ensure that communication between all parties ran smoothly. She was extremely approachable; nothing was too much trouble and she kept in regular contact to ensure that I was fully informed at all times.

Brohna · 25 November 2024

★★★★★ 5/5

Trustpilot

viewing made easy

Shannon made the viewing process easy and straight forward helping me with all my questions about the property .made me fill at ease as this is my first time looking for places to rent definitely recommend Shannon fromAndrews downend branch

J · 7 March 2024

★★★★★ 5/5

Trustpilot

Good Experience

I have been with andrews for almost 2 years now . It was been a great experience and interaction with Raluca has been great . They’re always available to sort the problem and make sure we as tenants are comfortable. Thankss

The · 9 February 2024