Trusted Agent profile · Havering

Andrews Romford reviews in Havering

4.8

★★★★★ Excellent

2,482 reviews across 2 platforms

20 North Street, Romford, RM1 1BH, Havering, RM1 1BH

Andrews's office in Havering, at 20 North Street, is rated 4.8 out of 5 across 2,482 reviews on two platforms, including 312 Google reviews rated 4.9.

Google logo

4.9 / 5

312

Reviews on Google

This office

Trustpilot logo

2,170

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Trustpilot

Properties

I met a young lady called Charlotte, When I viewed a property, she has been more than helpful she went to the next level she keeps me fully informed as she knows my position and exactly what I am looking for, Thank you so much Charlotte

Miss · 18 March 2024

Agent replied · 22 November 2024

Hi Deborah , thank you for taking the time to write us a lovely five star review. Fantastic to hear Charlotte has been so helpful to you and gone to the next level. Thanks again , Lisa

5/5

Google

Tierney Bone was friendly, super efficient and very professional. Would highly recommended Tierney as a great representative of Andrews as the service has been exceptional and excellent from start to end !!

Kerrie · 13 November 2024

Agent replied · 11 December 2024

Thank you, Kerrie! We're thrilled to hear about your positive experience with Tierney. Your kind words and recommendation mean a lot to us. Best wishes , Lisa

5/5

Trustpilot

Nicole Meikle

Nicole helped me with the property at 38 Hilly Orchard and I had an excellent experience. Nicole was very helpful and answered all my queries patiently. She kept me updated about the property and was there to support through the referencing as well. I really appreciate all the effort she put in.

Urvi · 30 October 2023

Agent replied · 22 November 2024

Hi Urvi, thank you for the review and it's great to see Nicole was on hand to help you out through your journey with us. We know it can be a confusing and stressful process at times so brilliant that the team kept you up to date throughout. Thanks, Rhys

5/5

Google

I am very grateful for the support I received from Paul for his truly professionalism and effective communication in dealing with customers during stressful times searching for place to rent. Your approach is fantastic and reassuring in finding the best Home for searchers. Great job team, you are amazing. Thank you Evelyn

Evelyn · 26 October 2023

Agent replied · 25 October 2024

Good afternoon Evelyn, thanks so much for taking the time to leave Paul such a lovely review! Very much appreciated. KR Kish

5/5

Google

Kamilija Stanuliene At Andrews state agents in Romford has been very helpful in finding us the property that we were looking for, service levels are at high quality. Verbally very well spoken and professional. I would be happy to recommend her services to anyone looking for a new property.

Rajpreet · 30 December 2023

Agent replied · 25 October 2024

Hi Rajpreet, thank you for your five star review. Great to see Kamilija has been able to assist you on your property search and provided excellent service to yourself. Thank you for the recommendation too, much appreciated! All the best, Laura.

5/5

Trustpilot

Hello

Hello, I would like to thank Michael Villacis from Andrews for his excellent work. He helped me find an apartment. He always had time to answer my questions and concerns. Thank you for your help.

Rob · 18 September 2024

Agent replied · 22 November 2024

Thanks for your feedback, Rob. It's great to hear about your positive experience with Michael. Enjoy your new apartment.

5/5

Trustpilot

Justine was fantastic

Justine was fantastic helping to secure a sale on a difficult property. We tried everything to sell, including going to auction, and were having no luck but Justine got us an offer in excess of the asking price within a week of taking on the matter. Many thanks

Customer · 19 January 2024

Agent replied · 22 November 2024

Thank you for the review, we know Justine we be really pleased to see this following all her hard work to gain interest on your property and now a sale in a really prompt manner too. Thanks, Rhys

5/5

Trustpilot

Louise Gonella Andrews Online Review

Louise was extremely informative and has continued to be helpful as a managing agent for a property. She continues to be attentive and actively follows up on items that need attention

MK · 17 November 2024

Agent replied · 22 November 2024

Thank you for your kind words! We're happy to hear that Louise has been attentive and helpful. Your feedback is greatly appreciated! Best wishes, Jake

5/5

Trustpilot

100% recommend, if in doubt, ask for Zy!

With so many interactions with so many estate agencies and agents, I can honestly say that Andrews and Zy in particular can not be topped! Zy reached out with a perfect property based on my needs and wishes placed with Andrews and organised a swift viewing. Zy puts you at ease immediately and we found him super helpful and completely open and honest which is comforting when you are looking for a place to rent. Could not complain and would 100% recommend.

Lauryn · 31 October 2024

Agent replied · 22 November 2024

Thank you, Lauryn for leaving us 5 star feedback! We're thrilled to hear about your positive experience with Zy and our team. Best Wishes, Jake

5/5

Trustpilot

The best of the best!

We cannot thank the Andrews @ Bear flat team enough. After a *tumultuous* process of selling our property, the team were SO supportive, friendly and kind for the many months of dealing with us, through the highs and lows (and my many panics). From the first meeting we felt we had made the right decision of whom we wanted to sell our first home - Keith, Emma and Sophia (and everyone else!) THANK YOU!! I’ll miss our regular catch ups!

Freya · 31 October 2024

Agent replied · 22 November 2024

Thank you, Freya! We're thrilled to hear about your positive experience with Keith, Emma, Sophia, and the team. It was a pleasure assisting you through the process. Team Bear Flat will miss the regular catch-ups too! Best wishes in your new chapter, Jake

5/5

Trustpilot

Great customer care

The Andrews Bedminster team were excellent from start to finish. Robbie Powers and Lisa Bird-Parsons were the perfect tag team. Both provided expert and balanced advice throughout the process. They were approachable, communicative and reliable.

Sam · 10 September 2024

Agent replied · 22 November 2024

Thank you, Sam & Nina! We're thrilled to hear that Robbie and Lisa provided excellent service. Your kind words about their expertise and reliability mean a lot to us.

5/5

Google

Samuel at Andrews Romford was our estate agent and made the whole process of finding a property and then viewing them a breeze. He was always responsive and always got back to us whenever he promised he would! I was always asking him questions and he never made me feel like I was asking for too much! Would definitely recommend his services!PositiveResponsiveness, Professionalism

Sam · 26 October 2022

Agent replied · 25 October 2024

Hi Sam, Hi Don, Thank you so much for taking time aside to leave us a review, we are very thankful. Thank you also for your compliments regarding Samuel. Have a great Christmas and New Year! KR Nathan Hancox

5/5

Trustpilot

Denise walters is my property manager…(Andrews letting ) Based at the clifton branch in Bristol.l

Denise walters is my property manager who works for Andrews letting Agents.

Mr · 17 August 2026

Agent replied · 22 September 2026

Dear Mr Kimmins, Thank you for your wonderful feedback about Denise. We're thrilled to hear about your positive experience with her professionalism and dedication. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

5/5

Google

Andrews have done a great job find us tenants for our property. Nice and smooth communications for the whole process and the staff all had a "nothing is to much trouble attitude". Thank you Nathan, Eve and Paul for the excellent service.

Glen · 28 April 2024

Agent replied · 25 October 2024

Hi Glen, thank you for the five star review. We know the team in Romford will really appreciate seeing your review and kind feedback. Fantastic to see that we have found you some tenants and pushed everything through for you. Thanks again, Rhys

5/5

Trustpilot

Pleasant experience

We had an excellent experience all thanks to Sammi. His demeanour and professionalism were second to none and made the whole experience better when viewing properties with this group. Would definitely stay with them in future.

Trudi · 5 August 2024

Agent replied · 22 November 2024

Thank you, Trudi! We're thrilled to hear about your positive experience with Sammi. Your kind words mean a lot to us, and we look forward to assisting you again in the future!

5/5

Google

Amazing service through out from Kish and Samuel in Romford. Kish Provided advice and guidance before property was on the market. Pictures were taken by professional photographer and looked amazing. In couple of weeks, we got an offer for out flat. Kish and Jill helped enourmously during conveyancing property and managed to complete before deadline. We'll definately recommend and use Kish again.

Paulius · 26 October 2022

Agent replied · 25 October 2024

Hi Paul, Thanks so much for your kind words. Really pleased that we managed to get you moved and hope you enjoy your new place for many years to come. Thank you for taking the time to leave us a review and wish you and the family all the best for the future. KR Kish

5/5

Google

The best experience ever I really like Andrews and all the staff, the costumer service is one of the best we had in the last 2 years looking around for the right house for me. smiling people and always polite and ready to help in any situation. their cordiality put you at ease during this stressful and exciting moment thanks Samuel ;)

Andrea · 26 October 2022

Agent replied · 25 October 2024

Hi Andrea, thanks so much for leaving us a 5 star review! KR Kish

5/5

Google

Really happy with the service my partner and I got from Andrews, especially Ranjan who was an absolute sweetheart. She took the time to explain everything clearly, answered any questions we might have had and just made the whole process seem easy. Would definitely recommend them to anyone I know who might be looking to move or buy in the area !

Rachelle · 26 October 2022

Agent replied · 25 October 2024

Good afternoon Rachelle, we’re so glad to hear that you had a smooth experience with Ranjan! KR Kish

5/5

Trustpilot

It was quite an interesting experience.

Juliana · 19 September 2026

Agent replied · 22 September 2026

Hi Juliana, thank you for your wonderful review! We're thrilled to hear you had an interesting experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Andrews Head Office.

5/5

Trustpilot

Great service from Bear Flat

Great service from the Bear Flat branch, especially Emma Mussert and Holly Parfrey, who worked tirelessly to make a potentially awkward sale process much smoother. Many thanks to everyone involved for a five star service!

Rich · 15 August 2024

Agent replied · 22 November 2024

Thank you, Rich. We're very happy to hear that Emma and Holly helped to make your sale experience smoother. Your kind words mean a lot to our team.

5/5

Trustpilot

Andrew’s are great, Maria too!

Andrew’s are great! We have just rented our first property through them and it has all been such a positive experience. Maria was our letting agent who was super helpful every step of the way.

David · 15 August 2024

Agent replied · 22 November 2024

Thank you, David. We're delighted to hear about your positive experience with Maria and Andrews. Enjoy your new home!

5/5

Google

We’re very grateful to Tierney and Shakira for making our renting process smooth and efficient for our Family. They supported us at every stage, were responsive and professional in explaining terms/conditions. …

Nina · 16 March 2026

Agent replied · 16 April 2026

Dear Nina, Thank you for your wonderful feedback! We're thrilled to hear that Tierney and … More

5/5

Google

The service from Andrews was very professional and efficient. Paul was very helpful and always returned calls very quickly and responded to our requests. A suitable tenant was found for my property very quickly. Would recommend Andrews and the excellent service received from Paul.

Marion · 28 February 2024

Agent replied · 25 October 2024

Hi Marion, thank you for taking the time to write us a five star review, we really appreciate it! Fantastic to hear Paul was always on hand and found a suitable tenant for your property. Thank you for the recommendation too and all the best, Laura.

5/5

Trustpilot

Hayley tennet

Hayley is absolutely Amazing goes above and beyond to help me and my partner. She’s so outstanding very pleasant lady and will help you with anything. Always there at the end of the phone to help Any queries contact Andrews and ask to speak to Hayley

Rebecca · 13 January 2024

Agent replied · 22 November 2024

Hi Rebecca, thank you for taking the time to write us a five star review. Fantastic to see Hayley has gone above and beyond and was always on hand to help with anything you needed. Thank you for sharing your experience and all the best, Laura.

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