Balmforth reviews

★★★★★ 5/5

Google

Cayley was amazing when moving to a new property! She helped speed things up and made it such a stress free and easy move! Thank you!

Bethany · 13 June 2023

★★★★★ 5/5

Google

OUR FIRST CONTACT WITH BALMFORTH WAS NIAI, HER TELEPHONE MANNER WAS LOVELY, SHE ORGANISED VIEWING WITH JOE TO SEE PROPERTY WE WERE INTERESTED IN. JOE WAS MARVELOUS, AND CARRIED OUT THE VIEWING WITH US IN A VERY PLEASANT AND PROFESSIONAL MANNER. WE LOVED THE PROPERTY STRAIGHT AWAY AND JOE ANSWERED ALL THE QUESTIONS WE ASKED AND FOUND THE ANSWERS TO ANYTHING WE WEREN'T SURE OF. WE HAVE BOUGHT THE PROPERTY AND CAN'T WAIT TO MOVE IN. I ALWAYS SAY THAT IT IS THE EMPLOYEE'S LIKE MIAI AND JOE AND OTHERS WHO GREET YOU IN THE SHOP WHO GIVE YOU YOUR FIRST IMPRESSION OF WHAT TO EXPECT FROM THE COMPANY AS A WHOLE. SO WELL DONE BOTH, YOU HAVE MADE OUR SEARCH FOR OUR FOREVER HOME EASIER. REGARDS CATHERINE AND JEFFREY CARPENTER

Catherine · 24 September 2024

★★★★★ 5/5

Google

Maia Capp was brilliant, she was very friendly, courteous, attentive and a great help all the way through. Maia has supported me when things did not go to plan and she gives 100%

Collette · 27 July 2024

★★★★★ 5/5

Google

Lisa is amazing, so positive about the property, very knowledgeable and helpful. She put me at ease immediately.

Claire · 18 February 2025

★★★★★ 5/5

Google

New team, New out look , New zest . 5 STARS to Elliot Ashwin, "full of enthusiasm"

Gary · 19 August 2025

★★★★★ 1/5

Google

Terrible customer service. The lady on the phone was just ignorant. Had been booked in for a viewing that they changed the time of twice. After the 3rd change which made it an hour earlier than the original we said we'd be there as quickly as we could- but would probably be about 10mins later as was coming straight from work, about an hour away. They agreed that this was fine and said we would just have to have a quicker viewing- no problem. We arrived 5 mins later than the allocated time- but still earlier than we said. The person showing us around had already left- no phone call or anything to ask if we were nearby and refused to come back to show us around. The lady on the phone was even worse and outright rude saying it was our fault and they couldn't book us for a viewing for at least another week- by which time it would most likely have sold and so we had a 2 hour drive and had to leave work early for nothing. It's a shame because we were planning on offering substantially over the asking price after the viewing but will definitely not be buying with them anymore. Definitely avoid as a buyer or seller.NegativeProfessionalism

Reggie · 27 August 2021

★★★★★ 5/5

Google

Lisa and Mariann are very good ,professionally, reliable, friendly and so very very helpful. Also trustworthy and you can count on them 100% in dealing with your property

Katrina · 31 March 2025

★★★★★ 5/5

Google

I'd like to thank Jodie and her team. They've all been helpful, professional and really nice to deal with. They have given us good advice and have always responded quickly to any queries. Overall very good service.

Carina · 13 February 2024

★★★★★ 5/5

Google

I can't thank Balmorth Haverhill enough! All the staff I dealt with were really helpful and took all the worry out of selling my property.

Jennie · 13 June 2022

★★★★★ 5/5

Google

We dealt with Mel and Jodie, who were both very helpful. We found it good that they use in house staff for the viewings, so knew about the property being sold. We would recommend there services.

Margaret · 13 February 2024

★★★★★ 5/5

Google

Jodie and the team have been exceptionally helpful throughout the sale process, they could not have done more and we appreciate all they help

SHARON · 13 June 2022

★★★★★ 5/5

Google

Great service. Nothing too much trouble. Thanks Jodie for all your help!

Graeme · 13 June 2023

★★★★★ 5/5

Google

What great friendly and efficient service. Jodie was very proactive and kept me in loop throughout. Thank you for making, what can be a stressful process, so simple.

Kevin · 13 June 2021

★★★★★ 5/5

Google

We cannot thank enough the team for assisting us from our first rental property to the next. They have been really helpful to us for the last three years up to now. If ever that we are going to look for another property, I will still seek their help as they have my trust and confidence 100%. Big shout to all the staff, from Cayley to Mariann! you guys are the best!

Mary · 27 July 2024

★★★★★ 5/5

Google

Good photos were taken of the house we sold, they were very representative of the house, we sold very quickly Very good service from Balmfourth, kept us in the loop all the way, when things were taking a while as they can do and especially with the pandemic, they were proactive in chasing things up and letting us know what was going on and good at giving advice where needed Would recommendPositiveProfessionalism

Karl · 27 August 2021

★★★★★ 5/5

Google

Absolutely fantastic estate agents! I have bought two houses and sold one through Balmforth Haverhill in the last six months and have to say I wouldn’t choose anyone else. The team as a whole are warm and welcoming and Jodie’s professionalism and response to queries is second to none. These guys come highly recommended.

Jo · 13 June 2023

★★★★★ 5/5

Google

Outstanding service from Jodie and the team, from the first meeting to the end of the sale. Communication was great throughout and would highly recommend Balmforth.

Rhian · 13 February 2024

★★★★★ 5/5

Google

Dealt with Cayley at balmforth, very good experience. Quick and efficient. Liam C

Liam · 13 June 2022

★★★★★ 5/5

Google

Friendly, efficient, amazing service! Was a pleasure to move via Balmforth Haverhill Estate Agents. Highly recommend trusting in Balmforth If you’re looking to move. Thank you again to all the staff at Balmforth Haverhill for helping us to move so smoothly.

Veggie · 24 December 2023

★★★★★ 5/5

Google

Big thank you to Mariann Jacklin for being helpful and nice. Greatest service

Yodin007 · 27 July 2024

★★★★★ 5/5

Google

Friendly, efficient, amazing service! Was a pleasure to move via Balmforth Haverhill Estate Agents. Highly recommend trusting in Balmforth If you’re looking to move. Thank you again to all the staff at Balmforth Haverhill for helping us to move so smoothly.

Jessie · 13 June 2023

★★★★★ 5/5

Google

Would just like to express our sincere gratitude to Cayley for all her assistance in helping my partner and I gaining our first home. Her valuable help and dedicated customer service shown throughout the process was very much appreciated.

Lauren · 13 June 2023

★★★★★ 5/5

Google

So lovely and always so quick at replying and resolving issues. They made the experience so much easier. Definitely recommend 🌟🌟🌟🌟🌟 …

Sarah · 5 June 2024

★★★★★ 5/5

Google

Contacted the Haverhill branch with regards to my property search and asked to be added to the mailing list. Unfortunately, we ended up buying with another agent but Jodie always letting me know of the new properties before hitting Rightmove. We had a great customer experience from the branch! Thanks

Saffron · 13 June 2021