Trusted Agent profile
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151 reviews across 1 platform
11 Victoria Place, Haverfordwest, SA61 2JX
John Francis's Haverfordwest office at 11 Victoria Place is rated 4.8 out of 5 across 151 reviews on 1 platform, including 151 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards John Francis won in 2026.
The Trusted Agent 2026 results for John Francis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Haverfordwest office, from every platform, shown as written. First names only.
5/5
Googlevery proactive and progressive in getting my needs met, will definitely be asking the team next time.
Thank you for taking the time to leave us your 5* review Simon Hayes! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleIncredibly helpful, fast to respond to any queries and the agents provide a great service!
Josh, thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleA wonderful service, very quick and helpful. My rent process was carried out by Mr Aki, the negotiator dealing with me. A thorough gentleman, and helped me out every step of the way. Bravo!PositiveProfessionalism
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery kind and helpful staff. Was very happy with their kind service as it went very quick and smooth.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery pleased with how our letting went. Was all sorted in couple of weeks from advertising to letting. Aki and Rachel both very helpful and pleasant. Would recommend their service.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI got professional advice about renting out the property here. With the help of professional service and friendly staffοΌname is Rachel οΌthanks so much,I successfully rented out my property. I will recommend my friends here.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Googlejordan was very helpful in the processes.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleImpossible to find a property I was interested in. Why can you not make it possible to search an address. Why do I have to fill out a laborious form. Sorry but not for me.
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience with the website, if you would like to discuss this in further detail please contact review@countrywide.co.uk. Many Thanks.
5/5
GoogleWe selected John Francis Lettings based on their robust approach to our our requests and prompt, timely and accurate communication. Kirsty and James offered a fast and friendly service. Great to work with.
Thank you Mandy for recognising our hardworking John Francis team with your 5* review! I will make sure your kind words are made known to our local team. Kind regards, Scott
5/5
GoogleReally friendly and helpful staff, can't praise this branch enough. Nothing has been too much trouble for Rachel, what a great and efficient service.PositiveProfessionalism
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleRachel guided us through the process of becoming a landlord. She was helpful and efficient throughout. We are very grateful.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe best realstate agency in Haverfordwest Wales with a friendly and super cool employees π β¦
5/5
GoogleThe staff are all very friendly and very helpful.
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly service, easy process, would highly recommend
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleDishonest- withhold important information
Good afternoon, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleRating only, no written review.
Itβs lovely to know you had such a great experience, thank you for your feedback! Weβd welcome any further details youβre willing to share.
5/5
GoogleRating only, no written review.
Weβre so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
1/5
GoogleRating only, no written review.
Thank you for your feedback and weβre sorry if youβve had a difficult experience. Weβd like to know more about this so please email us at review@countrywide.co.uk and weβll happily look into this for you.
5/5
GoogleGreat staff and great advice. Would recommend them to others looking to sell or buy.
5/5
GoogleFriendly and helpful staff, would highly recommend!
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you for your 5* review.
5/5
GoogleRating only, no written review.
Thank you for your 5* review Kylisha
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Francis's Haverfordwest office has 151 reviews across 1 platform: 151 on Google.
John Francis Haverfordwest is rated 4.8 out of 5 across all 151 reviews, and 4.8 out of 5 on Google from 151 reviews.
Yes. In The Trusted Agent 2026 awards: John Francis, Haverfordwest won Trusted Agent; John Francis, Gorseinon won Trusted Agent; John Francis, Carmarthen won Trusted Agent; John Francis, LAMPETER won Trusted Agent.
John Francis Haverfordwest, 11 Victoria Place, Haverfordwest, SA61 2JX.
