Trusted Agent profile · Haverfordwest

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FBM Haverfordwest reviews

4.7

★★★★★ Excellent

205 reviews across 3 platforms

6 Picton Place, Haverfordwest, SA61 2LX

FBM's office in Haverfordwest, at 6 Picton Place, is rated 4.7 out of 5 across 205 reviews on three platforms, including 116 Google reviews rated 4.6.

Google logo

4.6 / 5

116

Reviews on Google

This office

Facebook logo

4.2 / 5

20

Reviews on Facebook

This office

The Trusted Agent logo

4.8 / 5

69

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About FBM Haverfordwest

Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM

Reviews

Every review we hold for the Haverfordwest office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Seller

Wonderful Service

Thank you so much! Steph and Adam have been outstanding. Highly recommended! Thank you so much again.

Moyra · 19 September 2025

3/5

Google

I rented a property through FBM and the communication was first class, staff very helpful, approachable and friendly. Whole process went very smoothly. T

Selena · 26 June 2025

4.5/5

The Trusted Agent
Seller

Lovely and knowledgeable staff

Staff were really helpful and knowledgeable who stayed in touch with any updates. Plenty of viewings which lead to a reasonably quick sale. I would recommend FBM

Rhian · 21 May 2025

5/5

The Trusted Agent
Buyer

Offered on property

Offered on property and full asking accepted

Kate · 7 December 2024

Agent replied · 9 December 2024

Dear Kate Brisley, Thank you for your 5-star review and for trusting us in your property dealings! We're thrilled to hear that your offer was accepted at the full asking price. Your satisfaction is our top priority, and we're here to support you every step of the way. Looking forward to assisting you further! Warm regards, FBM Estate Agents

1/5

Google

Hi if he doesn't pay over the weekend ,let's get him out as he's always late paying. Paul

Paul · 16 May 2024

Agent replied · 16 May 2026

Hi Paul, I can see the £70 is missing for the garage & Mark advised you he was a bit late ladt week. He is late by 1 week, probably on holiday as he pays manually. Anyway it is in our bank now now so on Jean accounts next working day she will transfer it over. Did you mean to leave a one star review for this as it seems a tad harsh? Jacky

5/5

The Trusted Agent
Seller

Review of Estate Manger

Great, the agent is first class, showed us two houses now and he is very pleasant and knowleagabel indeed.

David · 26 July 2025

5/5

Google

FBM were efficient, friendly and we have been kept up to date on everything that is happening. Thank you for the great service you provide

Nesta · 8 April 2025

5/5

The Trusted Agent
Buyer

Adam of FBM was very helpful and professional

We met Adam at the property. He was friendly and knowledgeable and didn't rush us - great experience

Gary · 6 June 2025

5/5

The Trusted Agent
Buyer

Very helpful

Showed me around property and gave useful advice which was appreciated

Georgia · 8 June 2024

Agent replied · 26 June 2024

Thank you for taking the time to leave us a 5-star review. We're thrilled to hear that you found our property tour and advice useful. Our team is always here to ensure a helpful and informative experience. We look forward to assisting you further on your property journey! Kind regards, Ellie

4.3/5

The Trusted Agent
Seller

New home

Very cool and professional and really enjoys her work.

Philip · 9 September 2025

5/5

Google

I’ve worked with FBM on and off over the years and have always been pleased and impressed with their ethics and motivation… Anwen took point and was extremely good with her communications and her drive to succeed is second to none. She followed up with perspective buyers when she said she would and always fed back to me promptly. I will continue to use FBM in the future.

Keith · 22 July 2022

5/5

The Trusted Agent
Buyer

Very efficient

Adam showed me the property and he was very honest and helpful

Robin · 16 June 2025

4.8/5

The Trusted Agent
Seller

Very good service

Very helpful, friendly and proactive team. Good communication throughout and efficient service. Would definitely recommend

Gillian · 24 November 2023

Agent replied · 24 May 2024

Thank you so much for your kind words and the four-star review! We're thrilled to hear that you found our team helpful and proactive.

5/5

The Trusted Agent
Buyer

Polite and efficient.

Communication was good, viewing promptly arranged and it wasn't rushed or pressured.

Samantha · 6 June 2025

5/5

Google

Ceri was very helpful and kind over the phone. Thanks so much for the excellent service.Positive… More

Daniel · 1 March 2022

5/5

Google

Ceri was very helpful and kind over the phone. Thanks so much for the excellent service.

Daniel · 13 March 2022

5/5

Facebook

Very happy with my experience at FBM Haverfordwest. Brilliant staff and service, definitely recommend to anyone looking for a helpful and professional estate agency.

Elizabeth · 23 February 2020

5/5

The Trusted Agent
Buyer

Great house view

Was a great viewing, agent had all the answers to our questions

Lauren · 26 April 2025

4/5

The Trusted Agent
Buyer

House viewing

Agent arrived on time and gave me plenty of time to view property.

Rachel · 8 April 2025

4.4/5

The Trusted Agent
Buyer

The Glen

Friendly estate agent. Detailed viewing of property and our questions answered. Thank-you. Sadly not for us.

Helen · 30 January 2025

4.8/5

The Trusted Agent
Seller

Haverfordwest branch fbm

Helpful staff available to speak to when needed

Ceri · 12 November 2023

Agent replied · 13 November 2023

Thank you for taking the time to leave us a review, Ceri! We strive to offer our customers the best possible service and are glad to hear that you found our staff helpful. We look forward to working with you further in the future.

5/5

The Trusted Agent
Buyer

Professional and friendly

Viewing of the property was straightforward, had plenty of time to look around

Ibrahim · 24 February 2025

4.7/5

The Trusted Agent
Seller

An enjoyable experience. Great staff

All the staff are fantastic. A pleasure to work with them.

Stephen · 4 March 2025

5/5

The Trusted Agent
Buyer

Great help looking for our first home

Really knowledgeable and patient. Lovely agent that was happy to give great advice.

Vicky · 28 January 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about FBM Haverfordwest

What do sellers say about FBM Haverfordwest?

17 reviews from sellers, rated 4.7 out of 5 on average. For example, Mrs wrote: "Adam went above and beyond as our first buyer pulled out 4 days before completion. He immediately rang his contacts and arranged 5 viewings within 24hrs. A ..."

What do buyers say about FBM Haverfordwest?

51 reviews from buyers, rated 4.9 out of 5 on average. For example, Sèamus wrote: "I moved to Haverfordwest 2 years ago from Birmingham. My Parents decided to downsize and move from Birmingham to be near me. I registered with all all estate in ..."

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