Trusted Agent profile · Haverfordwest

Verified

FBM Haverfordwest reviews

4.7

★★★★★ Excellent

205 reviews across 3 platforms

6 Picton Place, Haverfordwest, SA61 2LX

FBM's office in Haverfordwest, at 6 Picton Place, is rated 4.7 out of 5 across 205 reviews on three platforms, including 116 Google reviews rated 4.6.

Google logo

4.6 / 5

116

Reviews on Google

This office

Facebook logo

4.2 / 5

20

Reviews on Facebook

This office

View Agents logo

4.8 / 5

69

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About FBM Haverfordwest

Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM

Reviews

Every review we hold for the Haverfordwest office, from every platform, shown as written. First names only.

5/5

View Agents
Buyer

Feedback on viewing

Too expensive given the amount of work required before property could be lived in

Mike · 14 January 2025

5/5

View Agents
Buyer

Castle view

Very helpful,friendly.

David · 10 June 2025

5/5

Facebook

Excellent from start to finish. 100% recommend this firm, Haverfordwest office in particular.

Siane · 9 February 2021

5/5

View Agents
Buyer

Knowledgeable about property and very helpful

The agent was very pleasant and helpful. Provided good information.

Julie · 2 February 2025

5/5

View Agents
Buyer

Gail rise llangwm

Viewing with the homeowner went very well. Really liked the house and after viewing some other properties will make a decision.

Linda · 1 August 2024

5/5

Google

I’ve worked with FBM on and off over the years and have always been pleased and impressed with their ethics and motivation… Anwen took point and was extremely good with her communications and her drive to succeed is second to none. She … More

Keith · 1 March 2022

5/5

Facebook

Great service. House was sold within days. Highly recommend.

Kay · 18 November 2017

5/5

Google

Great service really nice staff members. Outstanding local knowledge, approachable, fair and reasonable valuations

Zoe · 9 May 2024

5/5

Facebook

We have had our house for sale for 3 years with other Estate agents, we transferred to Fbm & our house was sold within 1 month, cannot recommend them highly enough. Fbm have made our move so easy & taken all the stress away. I would absolutely recommend Fbm.

Jayne · 23 February 2020

1/5

Google

Never answer the phone. Don't take properties off that are no longer available

Clare · 13 March 2021

Agent replied · 14 October 2023

Hi Clare. Apologies we have missed your call but we do have other colleagues to pick up calls if we can't answer direct from Haverfordwest so I am surprised you haven't been able to speak to someone. Once a sale is agreed it often takes a few days for the buyer to get everything to us before we can mark a property as under offer. At the moment we are exceptionally busy so people are becoming disappointed they haven't been able to view before a property becomes sale agreed. What property are you interested in?

1/5

Facebook

Absolutely shocking how a good friend has been treated, he thought he had everything sorted with his new house and he's just been gazumped.It might not be illegal but morally it stinks. I don't think you realise how stressful and emotionally draining this has been.

Gareth · 21 June 2017

1/5

Facebook

a very unsatisfactory experience that may well leave me homeless. i advise people from my experience not to deal with this office. the manager shows no honesty nor integrity except to making a few extra pounds. a very sad existence in my opinion

Sean · 22 June 2017

5/5

Google

Thanks to Fbm for all their help in our purchase. And great service from Eleanor at the office.

Liz · 6 March 2023

5/5

Google

Emma couldn’t be more professional and kind, I would highly recommend asking for a valuation from FBM. Emma did her research knows the market well and is an extremely good time keeper! Well done!!

Lisa · 17 March 2020

5/5

Facebook

Truly first class experience dealing with the team at FBM, all the staff are approachable and friendly but above all else really know their industry! Would highly recommend - 5 stars! ⭐️ ⭐️⭐️⭐️⭐️

Suzanna · 23 February 2020

5/5

Google

As a Conveyancer I love working with this agent. Lisa the sales progressor goes above and beyond to get any sale and purchase over the line and is always quick to return calls and emails.

David · 17 March 2019

5/5

Google

Rating only, no written review.

Christopher · 2 July 2026

5/5

Google

Extreme helpful throughout the sale. Well worth the money👍 …

Steven · 6 March 2023

1/5

Facebook

Very very poor worst estate agent I have ever come across only interested in making as much money as they can please do not use this company

Darren · 21 June 2017

5/5

Google

Very happy with the way My sale is being handled by FBM very professional and helpful staff can highly recommend them.

Janet · 17 March 2019

1/5

Google

Tried several times. They don't even answer the phone. I think this is an indicator of how responsive they would be.

Justin · 17 March 2018

5/5

Google

Realistic valuation and appraisal of property. Fast efficient service. Polite efficient staff and recommend to others 👍 …

Cynthia · 17 March 2019

5/5

Google

It's an estate agents.... They do what estate agents do. Nuf said

Mike · 12 March 2021

4/5

Google

In the midst of lockdown answered my query swiftly and fully

David · 17 March 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read FBM's Google reviewsLeave FBM a review

Questions about FBM Haverfordwest

What do sellers say about FBM Haverfordwest?

17 reviews from sellers, rated 4.7 out of 5 on average. For example, Mrs wrote: "Adam went above and beyond as our first buyer pulled out 4 days before completion. He immediately rang his contacts and arranged 5 viewings within 24hrs. A ..."

What do buyers say about FBM Haverfordwest?

51 reviews from buyers, rated 4.9 out of 5 on average. For example, Sèamus wrote: "I moved to Haverfordwest 2 years ago from Birmingham. My Parents decided to downsize and move from Birmingham to be near me. I registered with all all estate in ..."

The Trusted Agent

Is this your office? Claim your page.