Every review we hold for the Haverfordwest office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just started selling our house with FBM and have been very happy with the friendly help and advice given to us by Martin throughout the setting up process.
Victor · 23 July 2026
Agent replied · 21 August 2026
Thank you so much for your kind review Victor! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
View AgentsAn excellent viewing. Thanks Grace!
Grace has been extremely helpful in arranging a viewing. She was prompt, informative, easy to talk to and not in any way intrusive or pushy. Made what can be a stressful experience really enjoyable. Excellent service thank you Grace!
Wendy · 9 January 2026
★★★★★ 4.4/5
View AgentsBungalow
Grace is always helpful and tries to answer any questions that we may have.
Philip · 17 October 2025
Agent replied · 10 November 2025
Dear Philip,
Thank you for taking the time to share your experience. We're delighted to hear that Grace has been able to assist you effectively. Our team is committed to providing helpful and prompt service, and your feedback is a testament to our efforts. We appreciate your four-star rating and look forward to continuing to support your needs.
★★★★★ 4/5
View AgentsPurchase of property with FBM
Really good service especially from Adam at FBM Haverfordwest, he was super professional and helpful, and went out of his way to help us in our journey of buying our first home .
Luke · 6 February 2026
★★★★★ 5/5
GoogleI’m currently a tenant with SimplyLet and they made the whole moving-in process really easy. They worked around my schedule, kept all their appointments, and were genuinely friendly and helpful throughout. Everything felt straightforward and well organised, which made a stressful process much smoother. Would definitely recommend.
Connor · 16 February 2026
Agent replied · 16 May 2026
Hi Connor, it was great to move you in on Halloween, & Gemma & Tina thank you for being such a good sport dressing up that day for a fun photo. I am glad that you are enjoying your Wareham home & finding us helpful & straightforward so thankyou for writing this review. JACKY
★★★★★ 5/5
View AgentsLovely experience
Adam was friendly, knowledgeable and helpful throughout our viewing. He answered our questions and concerns, and provided extra information for us to evaluate. A credit to your team.
Abby · 12 March 2026
★★★★★ 5/5
View AgentsWestcroft Sutton Fold Property
To date the fbm team has been flexible, proactive and supportive in regularly communicating with myself and other selling parties. The logistics of this have not always been straightforward, given that we do not reside at the property and live several hours' away. The fbm team have been highly supportive in helping us bring the property to market!
David · 23 October 2025
Agent replied · 10 November 2025
Dear David,
Thank you for your wonderful review! We're delighted to hear that our team at fbm has provided you with the flexibility and support you needed during this process. We understand the challenges of selling a property from afar, and we're committed to making it as smooth as possible for our clients. Your feedback motivates us to continue delivering exceptional service.
★★★★★ 4.6/5
View AgentsProperty viewing
Steph was very pleasant gave us plenty of time to look around & if she couldn't answer any questions she said she was happy to find out for us
Lynne · 17 March 2025
Agent replied · 20 March 2025
Dear Lynne,
Thank you for your kind words and the positive review. We're delighted to hear about your experience with Steph and her dedication to assisting you. We always strive to provide thorough and informative viewings, and we're glad Steph embodied this. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help
★★★★★ 5/5
GoogleAdam gave us good walk around the property also answered questions open and honestly well done 👍✅ …
Alec · 19 August 2026
Agent replied · 21 August 2026
Thank you so much for your kind review Alec! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
View AgentsAgent review
FBM was brilliant from start to finish, always communicated & kept us up to date with everything with steps going forward. All the FBM staff were brilliant but highly recommend Sam.
Kelsey · 7 January 2026
★★★★★ 5/5
GoogleAdam showed us around a number of properties and was extremely helpful, informative and professional with a friendly nature. Although none of the properties were for us I’m still in contact with Adam who continues to help with our property search.
G · 26 February 2026
Agent replied · 30 August 2026
Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
View AgentsHouse veiwing
I had an excellent viewing today. Ceri was very helpful and well informed, going extra mile to organise a second viewing for my partner. I am hopeful we may have found our new home. I Look faward to our next viewing. Thank you
Lara · 13 July 2024
Agent replied · 26 July 2024
Dear Lara, Thank you so much for your kind words and five-star review! It was a pleasure assisting you and we're thrilled to hear Ceri exceeded your expectations.
★★★★★ 5/5
GoogleKatie has provided excellent help and honest advice getting our property back on the market. True professional, reliable and great service. I would highly recommend her!
Nicola · 7 June 2026
Agent replied · 30 August 2026
Thank you so much for your kind review Nicola! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleChurchill Park Jeffrystone
Charlotte hosted us to view this property. She did a very professional job. She was knowledgeable about the property and area.
Thank you.
James · 2 June 2026
Agent replied · 30 August 2026
Thank you so much for your kind review James! We’re delighted to hear you had such a positive experience with the Tenby team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleI had Gemma as my agent and she was amazing! Friendly! Super helpful with any questions. For the first time with a letting agency I felt respected as an individual and also given the time.
Bryony · 16 March 2026
Agent replied · 16 May 2026
Bryony thankyou for your review, its lovely to hear you felt respected & we were helpful on questions you had as our policy at Simply Let is be thorough before move in to make it a smooth process. I hope you are enjoying your new home 🏡 …
★★★★★ 5/5
FacebookTeam FBM Haverfordwest & Pembroke in particular Lisa Bradley & Amy King have not only found a quality new home but have supported me to have a very efficient & fast paced move. They have responded with immediacy & attentiveness with any queries that i had including excellent mediation with the vendors..i am truly grateful for their quality service & support in what had started with an arduous search but has ended with a seamless move. Thank you..
Sharon · 24 October 2019
Agent replied · 31 October 2023
Thank you for your lovely feedback - We hope you enjoy your beautiful new home!
★★★★★ 5/5
GoogleLovely people and they was helpful to find us a new home and they are friendly and could ask them everything and they was happy to help
Kelly · 25 April 2026
Agent replied · 16 May 2026
Kelly, thankyou for this review about my friendly, helpful team. We hope you are enjoying your new home! Jacky
★★★★★ 5/5
GoogleA great letting agency. Team are friendly, professional and approachable. Rent rates are fair and in my case en-suite rooms are clean, value for money and convenient.
Will use again in the future I’m sure!
Nickee · 16 February 2026
Agent replied · 16 May 2026
Nickee, thanks for this review & being a great communacative tenant in our Poole HMO too! Jacky
HMOs are shared quality houses & ours have professionals sharing with bills included
★★★★★ 5/5
View AgentsSales agent
Thanks Adam for showing me the property. You were polite, knowledgeable and helpful.
Jude · 21 March 2026
★★★★★ 5/5
GoogleFar and away the best letting agent I've ever dealt with. Straightforward systems, great communication, warm and personal approach. Thank you to Leon and Nikita and the team for making moving into a new place totally stress-free!
Claire · 16 May 2024
Agent replied · 16 May 2026
Claire, thanks for this review. It is lovely to hear you had a communicative, stress free move in! Well done again Team Simply!
★★★★★ 5/5
GoogleJacky and her team are thoroughly professional but apply the human touch (care) when dealing with both landlords and tenants.
I have had dealings with Simply Let for 10 years both tenant find service and …
J · 16 May 2024
Agent replied · 16 May 2026
Thankyou J B for your review. We pride ourselves on treating everyone like a human, like they deserve to be treated, in these modern days of technology as though technology is great for some aspects old fashioned talking is still the key to success!
★★★★★ 4/5
GoogleSuch a smooth transition - an app that helps you report anything. And someone replies really quick which is nice to know considering what I’m used too!
Kirsty · 16 March 2026
Agent replied · 16 May 2026
Hi Kirsty, Really pleased to see you like the app & are happy with our response times too. Hope you & the girls are really enjoying your new home & settling in well! Jacky & Team
★★★★★ 5/5
View AgentsFriendly & professional
Katie was courteous and professional, warm and friendly. She didn't rush the viewing and was very knowledgeable about the property and market.
Andy · 12 December 2025
★★★★★ 1/5
GoogleI have rented through simply let for a while, I personally wouldn't recommend this letting agency. They don't seem to care about their clients.
Jamie · 16 March 2026
Agent replied · 16 May 2026
Jamie Lane you do not rent / have never rented through Simply Let Dorset so please remove this false review ASAP ! There is another Simply Let in the North of England I prusume are you getting the two mixed up?
I will report this to Google as an error to get it removed as it is not accurate.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
