FBM Haverfordwest reviews

Thank you so much for your kind review Kim! We’re delighted to hear you had such a positive experience with the Tenby team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

Thank you so much for your kind review Matthew! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

Thank you so much for your kind review Meg! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

Thank you so much for your kind review Gwenno! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

Thank you so much for your kind review Tracey! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

Hello Jack, you moved into this flat without asking us taking the place of Adam. Lisa then retrospectively asked to add you to the tenancy. Prior to you moving in Lisa & Adam reported mould. We were surprised as have let the flat for 3 previous years & never had any mould. This is a quality purpose built flat. The landlady came for 4 visits prior to you moving in the help for 3 hours at a time to clean off mould & to educate on ventilation & heating. Lisa told us her previous home was very mouldy so yes we do suspect spores were bought in on soft toys & soft furnishings as this flat, nor any others in the block suffer mould. After Christmas we sent Prokil who did a report but just after the visit you gave notice to vacate so it was never fully discussed with you. We let you leave within Lisa & Adams fixed term tenancy without charges or penalty as you were unhappy. The checkout report was dreadful, infact the checkout company rang me as they were shocked. There were spilt drinks on walls & carpets & the flat was dirty. There were stuck on letters on the toilet & hallway wall & around 50 pictures had been stuck up on walks & ripped off damaging plaster. The lounge blind was so bent we had to replace it. Also rent was owed & an invoice from the managing conpany as you left a tall fridge freezerin the hallway. We had to do a deep clean throughout & our handyman is repairing walls, painting throughout & replacing damaged carpets etc now! Adam the initial tenant who paid the deposit with Lisa was copied in on the checkout & he contacted me to apologise for the mess, he was mortified too as he was hoping for some deposit back. This let was only 7 months long which makes it even more disappointing. Jacky Owner

Oh Charlie this is totally unfair...you moved into a freshly painted & professionally cleaned home & we're awkward about access for contractors & the landlord to review any issues you reported & cancelled appointments at an hours notice on many occasions, infact the loft insulation was cancelled 4 times! BCP were involved as you called environmental health & their report suggested we add a longer handrail to the stairs & restricted the window height by adding bars. BCP report did not mention mould & I have managed this property for 20 years & never had any issues as your landlords care & do all the maintenance I ask. They have also agreed for you to leave the tenancy within the fixed term without charges. Mould is often caused by lack of heating & ventilation but in this case we never did an independent report as it was not found by BCP as an issue. Yes on one occasion a contractor knocked & tried to turn the key as the landlord had forgotten to tell us & you called Leon screaming uncontrollably and we calmed you down but that was a one off & he didn't cone in. Any review is great but please keep it fair. I am currently arranging a cleaner & carpet cleaner to get the home back to move in quality & will get your deposit back to BCP who paid it for you as soon as I can ...Fleas also appeared from your cat & we had to pay for extensive flea treatment when the new tenants took over so please be a responsible cat owner in your new property to avoid this happening again! Jacky

Zoe, it has been a pleasure to let to you the past few years in Wimborne & it is great to have you back with us renting a second home in Poole. My team & I work hard to provide a friendly, efficient service & this feedback is much appreciated. Jacky

Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

Jak, thanks for your feedback & comments about my helpful team, we do our best to help you move fast & it was great to get you in on Christmas week. Hope you are enjoying your new home! Jacky

Thank you so much for your kind review Gill! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

Hi Jack, Thanks for the feedback. especially mentioning Gemma who works really hard to get new landlords set up & homes advertised & let to quality tenants! Jacky

Thank you so much for your kind review Steve! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

Thank you so much for your lovely feedback Rachael! 😊 We’re really pleased to hear that you’ve found our Haverfordwest team so helpful and reliable throughout your sale. Keeping our clients updated at every stage and being there whenever you need us is a huge part of the service we aim to provide, so it’s fantastic to know that this has been your experience. We know selling a property can feel like a big process, and we want to make it as straightforward and well supported as possible. Thank you for choosing FBM to handle your sale and for putting your trust in our team. We really appreciate your kind words and wish you all the very best! 🏡💚

Thank you so much for such a thoughtful review Jill! 😊 It’s really lovely to hear that Adam made such a positive impression during your viewing at Parc Loktudi. We’ll be sure to pass your kind words on to him - particularly your comments about his professionalism, enthusiasm and knowledge. We always want our viewings to be informative and helpful, even when a property turns out not to be the right one, so we’re pleased that you felt you were given a thorough and objective look around the property. Although this one wasn’t quite the right fit, we really appreciate you recommending FBM and wish you all the best with finding the right property! 🏡

Tasha, thankyou for this feedback. We always try to get trades out fast to fix urgent issues like this. Also lovely to hear your move in process was smooth as I know you had a stressful time finding a new home after you were served a section 21 as your long term previous landlord was selling. Hope you enjoy your new home & are settling in well! Jacky & Team

Thank you for taking the time to leave such lovely feedback Kerry. It’s wonderful to hear that you had such a relaxed and thorough viewing with Adam. Giving our clients the time and space to properly explore a property is really important, so we’re pleased that this came across during your appointment. We’ll make sure Adam sees your kind words - thank you for choosing FBM! 🏡

Thank you so much for your kind review Chloe! We’re delighted to hear you had such a positive experience with the Haverfordwest team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!