Moving Places Hatfield reviews

★★★★★ 5/5

Google

I have recently moved into a new property managed by Moving Places. Prior to signing the tenancy agreement and move in date, I had a few queries about the property and was super impressed by the responsiveness of Rosie and the team. Any questions and problems I had about the tenancy and property were dealt with efficiently and professionally. In addition to this, since I have moved into the property Rosie and the Moving Places team have been able to quickly resolve any arising problems. Massive thumbs up from me, great customer service :)PositiveResponsiveness, Quality, Professionalism

Holly · 27 August 2021

★★★★★ 5/5

Google

I own several properties in Herts and London. Sam from Moving Places became my contact there and personally manages several properties for us. He has been consistently professional and I really dont know what we would do without him. I have no hesitation in recommending his services to friends and family. Thank you Sam its much appreciated.

Morgan · 13 June 2018

★★★★★ 1/5

Google

Lived for one year in a property they managed, never again. They employ predatory business practices hoping that students don't have the time, money or knowledge to fight them. Spent months fighting them to return a deposit after they passed deadlines outlined in their own contracts and them running out the clock at every opportunity when it was contested via the Deposit protection scheme. They broke multiple tenancy laws during our time dealing with them and lied to us. Proceed with extreme caution.

Alex · 12 June 2023

★★★★★ 5/5

Google

When starting with the university of Hertfordshire i had to find local student accommodation. Moving places was reccomended and there range of student accommodation properties were vast and matched my needs with other students studying similar degrees. Location was perfect and the prices were more than reasonable. I would reccomend to any other students looking for a property to live/study in the Hatfield area. It was a pleasure dealing with such a professional outfit.PositiveResponsiveness, Quality, Professionalism, Value

Rhys · 27 August 2021

★★★★★ 1/5

Google

I am a student who took residence in one of their flats. I spent a year in their accommodation and the service I received was awful. There was no communication. Employees were rude. They did the bare minimum that was required in every situation. Stay clear of their serviceNegativeProfessionalism

Matty · 27 August 2020

★★★★★ 5/5

Google

They were so helpful in renting out of my property and went out of their way to provide excellent service. As i am currently out of the country they were in contact out of office hours and organised cleaning and inventory of the property for me to a high standard. They were in regular contact as to viewings and filled the flat a day after the previous tenant left. They took all the stress out of the process and i highly recommend them. Thank you Dev!

V · 12 June 2020

★★★★★ 5/5

Google

Amber was fantastic in helping with every request! She showed us a few properties, all excellent matches, and found the perfect one for our needs. Very professional, still extremely friendly and available. Cannot recommend enough! Thanks again Amber for helping my son and I, you're a great asset for your agency

Sheila · 13 June 2018

★★★★★ 5/5

Google

OUTSTANDING. Very last-minute exchange and complete but Peter and his team were on the ball 100%. they went above and beyond to make sure my family and parents were cared for and settled.

V · 2 November 2024

★★★★★ 5/5

Google

Dear Moving places, I would like to say you guys are the best property Agent that i’ve been seeing all this while. I’ve just moving to Moving Places for just a month , and i am fully satisfied and do really appreciate with whatever they have provided to me so far. Before i rent the places in aviation avenue (Hatfield) , i look through everything in the house and including the room that i am going to stay . I raise my issues to them saying “ the carpet is isn’t look clean and its burning because of the previous tenant who lived here.” I got a straight reply from Beej & Dev, “How if we change for you a new carpet&paint the entire room so it will look new.” Without thinking , I Definitely say YESS ! Prefect ! Great ! And 2weeks later i move in to the property, i got another issues which im staying with all british people and im a Asian.All of them are such a nice people but I couldn’t stand with the weather in the UK . So whenever i switch on the heaters, surely there will be someone turn it off . This is because they want to save the utility bills . So i dont mind . It isnt fair if im the only person using the heater and the rest doesnt need it. One day i bump into Beej and Dev in the weekend , they are politely asking me “hows everything”. I return a reply and say :”i’m fine and good “. But the only thing is im suffering with the cold. Beej straight away asking dev to get me a heater and it doesnt cost me a single penny . I was so happy, soo grateful meeting this kind of people in my life . I just smile widely and keep saying thank you. Couldny ask for more besides saying THANKS THANKS THANKS ! Two days after, i got a new heater delivered right to my door step and Dev is such a wonderful person .He fix everything for me . Omg! God bless . I would highly recommend due to their friendly, yet professional service. All issues are dealt with efficiently within a professional manner. You guys did a great Job !

Raja · 13 June 2019

★★★★★ 1/5

Google

The good reviews are probably all bought, and the bad reviews are more important. There are only a few intermediaries in the village, so there is no need for vicious competition to discredit them. They specialize in cheating Chinese international students. Everything is fine before the money is paid, but they fall out instantly after paying the money. You don’t have to think about getting your deposit back, as long as you don’t continue to find reasons to cheat money, it’s good. They know very well that most Chinese students have certain language barriers, are rich, and don’t like to argue, so Chinese students are their main scammers. Target. No one I know who rented their house was not cheated. The refrigerator is not cold, the range hood is not easy to use, and the toilet is broken. These are trivial matters and are not considered a big deal. The pits are endless. Oh, yes, a friend of mine has encountered someone entering a tenant’s house without permission many times~

Kristian · 13 June 2018

★★★★★ 5/5

Google

When I first met Kat I was dubious, as she guarantee that she had people on her books wanting to buy a 1 bed flat, as many agents said they had people and offered the world but do not deliver, Kat actually did. Throughout the process Kat was professional, friendly, very knowledgeable and approachable. I highly recommend Moving Places, but more importantly I would recommend Kat as the agent you should deal with, not to say the other agents aren’t equally as good, but the relationship and rapport that Kat builds with you is that of trust. I will be sure to seek Kat’s expertise if I choose to sell or buy a property. THANK YOU KAT.

Rupa · 13 June 2018

★★★★★ 1/5

Google

STUDENTS BEWARE Me and my partner signed contracts very early this year and gave deposits but the agent forgot to say the landlord hadn’t signed the contracts so for the whole year while all the other flats were being reserved we didn’t actually have a place to live, then the landlord obviously pulled out 4 weeks before move in! Must have forgot to mention that we didn’t actually have the flat. Rosie the agent then tried to justify her actions by saying it’s not her responsibility to have the landlord sign the contract? How isn’t it the agents duty to make sure the contract has been signed? And of course they had no issue demanding a deposit as soon as possible, and of course we’re still waiting for that deposit back. So to recap we did everything right, we got in early with a deposit, we sent our details and then a month before move in we find out we have no where to live, but that we can’t blame moving places because somehow it’s not the responsibility of the agent to make sure the landlords signs all relevant paperwork, or simply tell us so we can have a backup? Overall absolutely poor experience I always see the company replying to bad reviews saying it wasn’t there fault and out of there hands (covering their behinds) so please tell me how it’s not your fault you didn’t tell us we didn’t have a contract in place and ergo no place to live, please tell me how it’s not your fault

Chris · 12 June 2022

★★★★★ 1/5

Google

Very slow to respond to emails, sometimes with no responses at all. I've found that issues get resolved eventually but only after emailing several times in a row or actually showing up at the office, which can be inconvenient. Perhaps it's only certain employees and it might not be reflective of Moving Places as a whole, but I have also experienced quite rude behaviour from a particular staff member at the office (although I'm not sure of his name). This included being outright blamed in a somewhat aggressive manner for not reporting a problem sooner (which I definitely did, but they forgot about it), as well as having a letter addressed to a previous tenant with rent debts flung back at me and being told that this is none of their problem anymore and to tell the debt collectors to "go fishing somewhere else". Not sure what I did to warrant such a response, but okay? I can see there's a lot of good reviews so I'm not sure what's going on here. Edit: They will rob you of your deposit for sure! We made sure to leave everything in great condition at the end of our tenancy, better than when we had moved in to be honest. Yet, they still managed to take a significant chunk of our deposit for ridiculous reasons. One being that their curtain "went missing", although I 100% guarantee that the curtains were in fact not missing because I personally folded them and left them on the bed before leaving the flat. Nobody else could have entered the flat and stolen those old curtains, unless it was a ghost? Unlikely.

Diyara · 12 June 2022

★★★★★ 5/5

Google

Recently moved into a property, must say it is being brilliantly managed by Moving Places. All of my questions and uncertainties were answered promptly and helpfully. Any confusion that I came across was helped by both Dan and Rosie, who showed great professionalism and care for my situation. Many thanks Moving Places, many many thanks Dan and Rosie.PositiveResponsiveness, Quality, Professionalism, Value

Wacey · 12 June 2022

★★★★★ 5/5

Google

Look no further. Spoke to Dev who came gave me a market valuation on my property in Harrow. He was professional, polite and found me tenants within a couple of weeks. The property also needed a full renovation which he was able to organise with his contractor Adam. Again, a joy to work with and highly recommended.PositiveResponsiveness, Quality, Professionalism

Sarita · 27 August 2022

★★★★★ 5/5

Google

Dev took over from our previous point of contact after one estate agent left the company, and as soon as he took over he was responsive, communicative, kind and understanding. He managed to negotiate an early termination of the tenancy with the landlord due to our very early end-of-year date at the university and ensured our deposit was swiftly returned. He always gave informative responses and made sure that me and my other two flatmates were up to date with any news. Really pleasant experience overall!

Hazza · 27 June 2024

★★★★★ 5/5

Google

I needed a place for my nephew who was starting at the nearby University. Unfortunately, his accommodation was unavailable at last minute and we scrambled around to several local lettings agents. We stumbled upon Moving Places and cannot recommend it enough. All the other agencies gave us generic advice whereas Beach Patel took time to listen and then provide a series of properties immediately. We signed a contract within 4 days. Thank you Beach. Sam

Sam · 13 June 2016

★★★★★ 5/5

Google

Dev has been outstanding from us reserving the property through to moving in. He is extremely polite and professional throughout the whole process and would recommend him and Moving Places for you accommodation. We'll done and keep up the good work. It's been a pleasure

Georgina · 15 September 2023

★★★★★ 5/5

Google

The best place to go if you want to rent your property out. Extremely professional and work fast and efficiently. They found me ideal tenants within an hour of me visiting them!!. I personally dealt with Beej and Sam, both of which were helpful, came over to see my property and made sure they got the right people for my property. Thank you both. Keep up the great work.

Aashish · 13 June 2019

★★★★★ 5/5

Google

I rented a flat from this agent for two years. They are professionally and efficiently. Sam is responsible for our contract, he is a very nice person. Until the end of the contract, we don’t have any argument or any unhappiness. They will return the deposit back if you can keep the flat nice and tidy, so don’t worry. It’s quite nice agent by compare to the others.

Erin · 13 June 2019

★★★★★ 5/5

Google

An outstanding agency, very efficient and reliable. Have dealt with Sam Hussain and Amber Gifford in particular, who are amazing at the job they do as well as making the client feel comfortable. Highly recommend to all.

Danny · 13 June 2018

★★★★★ 5/5

Google

I was able to get a perfect place at the right time. Moving Places was so timely and super fast. Thanks to the staff Dev for his promptness.

Saliu · 16 January 2026

★★★★★ 1/5

Google

Very bad experience very late response for house damages.

Krishna · 27 August 2025

★★★★★ 5/5

Google

To be very Sincere, Moving Places is the best so far. They are Proactive, fast in response! Alice is wonderful person. I am impressed with their services. One of the best Letting Agents I have ever seen.

Okoro · 15 September 2023