Kings Estate Agents reviews in Hatfield

★★★★★ 1/5

Google

Absolutely horrendous!! Me and my house mates have been to hell and back with this place. They claim certain things have been done... when they haven’t. They don’t reply to emails and if they do it’s a week or two late. If you call it’s always excuse after excuse. They are quick to get money out of your pocket for waste bins etc and your deposit at the end, but not helpful / there when you need them. Kings is a complete waste of time. They gave us a run down house which was falling apart. We moved out back in March and it’s now almost September. We have had no update, call or email to let us know what is being done about our deposit? We have been patient and waited but have heard nothing. We have tried emailing and contacting them, but they arnt interested. Soon I will be paying a visit myself. Don’t go with this estate agent, it’s awful and you don’t get your deposit back. They are quick to take money from you and the staff are very unorganised. The properties they own are run down, full of mould and disgustingly filthy. Very disappointed!!

Soph · 12 March 2019

★★★★★ 5/5

Google

Just started renting a flat through Kings this month, a pleasant surprise after our previous agent! Have dealt with Jake who has always kindly and professionally replied to all of our queries. Cheers Greg

Gergely · 8 July 2017

★★★★★ 5/5

Google

Excellent communication throughout selling. No pressure to reduce house price, which was the best of all the agents. Nathan Reddy is very thoughtful and made the whole process totally stress free.

Tony · 29 July 2019

★★★★★ 5/5

Google

Kings were fantastic through the whole process of us buying our first house. Katie was great and always answered all of our questions and helped us every step of the way!

Lucy · 29 July 2019

★★★★★ 5/5

Google

I do believe many people are quick to write or tell others of a negative experience and positive feedback is still a working progress. I'd like to compliment you and your team in Hatfield. When we met Jake and booked an appointment to view he was very refreshing, honest and transparent and a can do attitude, very quick to respond and kept to his word on everything, kept us up to date and made the whole transaction very easy, his style was unique and a rarity and the first I have come across in the past 5yrs of renting. He is definitely an asset to your company! Always has a smile, punctual and very friendly and not pushy. Laura who I met when she did the first months visit was a surprise as never had one in the first month however doing one meant as she explained I could point out any issues, not only was she polite and very efficient in resolving issues and making appointments for engineers to carry out the work, she was friendly and empathetic and seemed genuinely interested on how we were settling in and my furry babies! Laura even responds to emails even though the office isn't open which again shows dedication and commitment to her role, which I know can be very stressful ,demanding and tiresome at times. Anyone I have spoken to at the Hatfield office has been a pleasure to deal with, I have never come across a team that works so well together and genuinely seems happy to be at work. You are definitely the best agent we have come across and we will definitely be recommending you to others! I think you should take them all out for a meal for being the best team around!

Milo · 30 April 2018

★★★★★ 5/5

Google

Our first time renting and couldnt recommend Ish more! He made the whole experience easy and stress free, very efficient with getting back on any query we had.

Freddie · 29 April 2020

★★★★★ 5/5

Google

Was a pleasure to work with Kings as a tenant and a buyer, professional team for rentals and sales. Thanks

Daniel · 20 March 2025

★★★★★ 1/5

Google

I had a booking to see a flat for rent,the agent was very discourteous,was hard to found property,she didn’t wanna pick up the phone,they asked me to send all the details and after that they said the property gone. Don’t choose them .

MrK1o1 · 20 March 2024

★★★★★ 5/5

Google

Our first time renting and couldnt recommend Ish more! He made the whole experience easy and stress free, very efficient with getting back on any query we had.

A · 26 January 2020

★★★★★ 2/5

Google

My experience with Kings has unfortunately not been what expected. Problems with excessive mould not being resolved, large 'cleaning' costs being deducted from the deposit which was only described as "dust", overly large costs for "garbage removal" at the end of the tenancy, and mixed customer service. Large waiting times to "hear back from the landlord", is this not the exact point of a estate agent? Overall, poor comunication, and a liberal approach to deducting hundreds of pounds from our deposit.

Mini · 30 April 2017

★★★★★ 1/5

Google

Absolutely joke of the agency! Trying to take advantage of the Tenants. I have moved to the property more than 3 years ago . It was old bungalow with my grandmother's wallpaper lol …

Irena · 20 March 2022

★★★★★ 5/5

Google

Thomas and Katie have been particularly supportive, patient, pro-active and understanding throughout our rather protracted house move. We finally got there today. A big thanks to Kings.

Jane · 29 July 2019

★★★★★ 5/5

Google

As new landlord am so glad we picked Kings Estates Agent. Ish helped with all the information needed we didn’t even need to do any follow ups and made it easier for us to get a tenant within a week after advertising. We would 💯% recommend them. …

Maya · 22 July 2023

★★★★★ 5/5

Google

Just rented through Kings, Ish and Candice have been very professional and have gone that extra mile to help me through the process.

Rob · 29 July 2019

★★★★★ 5/5

Google

Excellent work! We moved in to our house, quickly and without any problems. All thanks to Ish for his help. Highly recommended!

Viliska · 29 July 2019

★★★★★ 1/5

Google

I had a booking to see a flat for rent,the agent was very discourteous,was hard to found property,she didn’t wanna pick up the phone,they asked me to send all the details and after that they said the property gone. Don’t choose them .

Dasadasdsa · 30 September 2023

★★★★★ 5/5

Google

Great team of professionals!!! Thank you Ish for helping us to move in our house. Suggestion for sure, without any doubt.

Igor · 29 July 2019

★★★★★ 5/5

Google

Exceptional services provided by this agency. Never had a problem. Special thanks to Laura and Candis for their support.

Saeid · 29 July 2019

★★★★★ 5/5

Google

I recently sold my house through Kings and found all the staff to be helpful and professional, particularly Katie.

Hilary · 29 July 2019

★★★★★ 5/5

Google

We bought our new house and sold our old house, both through Kings, and they were magnificent. Within a week of putting our house on the market, it was sold, and we were given all the support we needed to buy the house we wanted. We couldn't have asked for anything more from them. They give a great, honest service. We will definitely use Kings again.

Jane · 29 July 2019

★★★★★ 5/5

Google

Over the years as a landlord I have dealt with many estate agents and I can say that Kings is one of the very best! I have only praise for them in all aspects, rentals, property management and sales. Everyone at the agency has been very professional, knowledgeable and helpful. I strongly recommend Kings to anyone requiring estate agency services, they will exceed your expectations!

Nick · 29 July 2019

★★★★★ 5/5

Google

Katie was very professional in every way possible. Couldn’t have asked for anything more. Thanks again

Chris · 29 July 2019

★★★★★ 5/5

Google

Amanda is amazing really helpful

Kerry · 20 March 2022

★★★★★ 5/5

Google

Me and my girlfriend were recently looking for a place in Hatfield and King's really helped us out - Ish Mchemwa showed us around a load of places. Due to King's we were able to find a cheap spacious apartment and the paperwork was super easy too. I'd recommend it to anybody looking for a place to rent in Hatfield.

Chad · 29 April 2020