Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleEdit, relating to response. Requests were made via phone and email with clear comms, latest from Tim Hastilow on June 1st. A call and urgent chase up email from ourselves on 29th June ignored.
Very poor service. We requested a valuation four months ago but despite repeated phone calls and emails, we have not had any actions and little response.
Our attempts to follow up were completely ignored. A total waste of our time and, based on our experience they seem to have little interest in providing customer service or securing new business. Avoid!
Nel · 15 August 2026
Agent replied · 22 August 2026
Dear Nel,
I can only assume that you have the wrong Kings Estate Agents as we have had no request from yourself via our own website, Rightmove, On the Market, Zoopla, Prime Location or any of the other portals we advertise on.
A valuation lead is always one of the most important calls or emails we can receive and they are always dealt with promptly in accordance with our standard operating practices. Why would an estate agent not deal with a valuation lead? Without valuations we wouldn't have properties to sell.
★★★★★ 5/5
GoogleA huge thank you to Tim Hastilow and the team at Kings Estate Agents for making our house buying journey such a positive experience.
Tim was professional, approachable, and incredibly supportive from start to finish. He was always available whenever we had questions, kept us informed throughout the process, and worked hard behind the scenes to make sure everything progressed as smoothly as possible. His communication was excellent, and nothing ever seemed too much trouble.
Buying a home can be stressful, but having someone as dedicated and reliable as Tim made a real difference. We truly appreciate all the time, effort, and commitment he put into helping us secure our new home.
If you are looking to buy a property, I would highly encourage you to get in touch with Tim at Kings Estate Agents Hatfield. He is knowledgeable, responsive, and genuinely cares about helping his clients. His support throughout our journey was outstanding, and I would not hesitate to recommend him to anyone looking for a trustworthy and professional estate agent.
Thank you once again to Tim and everyone at Kings Estate Agents. We are incredibly grateful for all your support.
Bobby · 22 July 2026
Agent replied · 22 August 2026
Hi Bobby, thank you for your review! We were very glad we could help.
★★★★★ 5/5
GoogleI dealt with Tim at Kings Estate Agents in Hatfield.
From the word go, Tim was absolutely outstanding. Nothing was too much trouble for him and he made the sale of my mother‘s house so easy. He took all the stress away from the property sale. I had the properly advertised locally elsewhere and the property had not moved for months. Tim took over the sale and within two weeks of the property being on the market it was sold. I couldn’t fault the company either, everybody I dealt with and spoke to at Kings Estate Agents were knowledgeable professional and always eager to help. I would recommend this company to anybody with complete confidence.
David · 22 July 2026
Agent replied · 22 August 2026
Thank you David, it was our pleasure
★★★★★ 5/5
GoogleWe can’t recommend Kings Estate Agent in Hatfield enough. Anesu and the team have been so helpful in supporting us to find tenants for our property.
We were advertising with another estate agent for months with no luck. Within two weeks with Kings we had multiple confirmed viewings and offers - they even helped us achieve over asking price.
Although we manage the property ourselves, the whole team have been so great at providing advice. They have gone above and beyond and we are so grateful. Thanks team!
Charlotte · 22 July 2026
Agent replied · 22 August 2026
Thank you Charlotte, much appreciated!
★★★★★ 5/5
GoogleTim and his colleagues at Kings recently helped my sisters and I with a property sale. The sale took a good few months to complete but Tim, particularly, was with us all the way. He gave us sound advice from start to finish, we felt completely at ease whenever we got together to discuss progress and developments, we found him very approachable should we have a query. I would certainly recommend and use Kings again. Thank you Tim and team for all your help and advice.
Karen · 22 July 2026
Agent replied · 22 August 2026
Thank you Karen, it was our pleasure helping you all.
★★★★★ 5/5
GoogleHad a bit of a roller coaster ride selling property, but Tim and the team a Kings remained focused on getting the best result they could. Tim was available to talk through any concerns and was a reassuring presence throughout the process. Grateful to the whole team at Kings for getting us there in the end!
Jane · 22 July 2026
Agent replied · 22 August 2026
Thank you Jane, your comments are much appreciated
★★★★★ 5/5
GoogleWe found ourselves in the position of selling Mum’s home. Tim was compassionate from the beginning and guided us through a long and up and down journey. We want to thank Tim and the team at King’s for getting the sale over the line!
Susan · 22 July 2026
Agent replied · 22 August 2026
Thank you Susan, much appreciated
★★★★★ 5/5
GoogleThe process of finding and applying for the right property was so easy with Kings! I worked with Lucy and she was fantastic - she took any queries I had and responded to them so quickly, getting in touch with the landlord to find answers and request any changes to the property I needed. I've rented for years and this was the easiest the process has ever been. Thank you!
Aimée · 18 August 2026
★★★★★ 5/5
GoogleFive stars for Kings!
Anesu was very professional and supportive throughout the rental process. The property I wanted was in high demand and I'm very thankful to Anesu for helping fight our case to help us secure the tenancy. Move in was just as smooth with support from Candice who ensured I had everything I needed for a seamless move in.
I'm totally delighted with the flat and I highly recommend Kings for their superior service.
Jason · 20 September 2025
Agent replied · 20 March 2026
Thank you Jason glad you are delighted!
★★★★★ 5/5
GoogleI had a great experience buying my house through Kingsley Agents. Tim was incredibly helpful throughout the entire process. He was always responsive, professional, and willing to answer any questions I had. His support and guidance made the …
Tom · 22 June 2026
Agent replied · 22 August 2026
Thank you very much
★★★★★ 5/5
GoogleWe recently found a house to rent through Kings estate agents. Anesu was professional, friendly and knowledgeable. He helped the process feel seamless and always got back to us straight away when we had any questions. I will definitely be using them again and would recommend to others.
Teresa · 1 April 2026
Agent replied · 22 April 2026
Thank you Teresa, glad we could help!
★★★★★ 1/5
GoogleComplete lack of respect for students and people in general. Yasemin Owen, was so rude and obnoxious to me and my friends when we decided to rent with King's Estate agents. Anything and everything we asked her to do was "too demanding" or too much "effort". She literally would sit there, giving dirty and condescending looks when you asked the simplest questions. Talk about being paid to do absolutely nothing.
Another time I went in to sign some documents and she bluntly told me "I'm busy and the ticket on my car is going to run so you will have to wait". She barely acknowledged me as a person never mind as a client. I honestly care less that her ticket was going to run out that's not MY PROBLEM. That's a personal issue which should not be brought up as an excuse. Total lack of professionalism.
Funny how they would be hot on your tail for rent, but it takes them 2 months to sort out a sink after 10 emails later.
She's also tried to charge me fees for leaving despite the fact that another estate agent had said that as long as i found someone else, there would be no fees. She tried to ruin my credit rating. I basically did her JOB FOR HER!
It's probably safe to say that she's disrespected many student/professionals that come to their agency.
Someone needs to learn some manners.
Update: Trying to hide my review too - 2026.
A · 22 July 2026
Agent replied · 22 August 2026
Yasemin hasn't worked for Kings for 11 years.
★★★★★ 5/5
GoogleWe got three Agents to value our property and explain their services to us and Kings Estate Agents was the best fit with what we were looking for. Tim's photography was great and provided a true record of our property. …
Chris · 22 April 2026
Agent replied · 22 August 2026
Thank you Chris, much appreciated!
★★★★★ 5/5
GoogleWe have recently rented a property through Kings in Hatfield with the help and guidance of Lucy & Anesu. Both were extremely helpful and patient with growing amount of questions, I would definitely recommend Kings to anyone who is looking to rent a property.
Bradley · 20 February 2026
Agent replied · 20 March 2026
Thank you Bradley, thank you for your kind words!
★★★★★ 5/5
GoogleKings Estate Agents were an answer to prayer!! I would highly recommend Kings - the whole service and experience offered was excellent. Tim and Daniel were so helpful, and every detail was taken care of. The website and app was easy to …
Talia · 22 November 2025
Agent replied · 17 January 2026
Thank you Talia, what kind and lovely words. It was a real pleasure.
★★★★★ 5/5
GoogleKings Estate Agents were great during our move in process. Everything went very smoothly and I would definitely recommend them. Anesu was attentive, kept us updated throughout and was always happy to answer our questions. He is a real credit to the company.
Sabrine · 18 November 2025
Agent replied · 17 January 2026
Thank you very much! So glad we could help you
★★★★★ 5/5
GoogleExcellent experience with the estate agency. Everything was handled smoothly and efficiently, with clear communication and quick turnaround at every stage. The process was straightforward and stress-free from start to finish. …
Denido · 22 December 2025
Agent replied · 17 January 2026
Thank you Denido, I'm glad everything went smoothly!
★★★★★ 5/5
GoogleWe recently used Kings Estate Agents to sell a property. Tim Hastilow was very helpful and accommodating. His wealth of knowledge and connections took us through this process without any problems. As 1st time sellers, we are extremely grateful that we choose Kings Estate agents, and fortunate that we were under Tim's guidance.
Clive · 20 April 2025
Agent replied · 20 March 2026
Thank you Clive, very glad we could help
★★★★★ 5/5
GoogleAnesu has been incredibly helpful and patient in helping me find my first home. He has been available everyday even out of usual working hours, been great at explaining everything during a new process. Anesu fought our case to help us win …
Luke · 22 July 2025
Agent replied · 20 March 2026
Thank you Luke, much appreciated
★★★★★ 5/5
GoogleGreat service, and a big shout out to Tim who was absolutely brilliant.
Carolyn · 20 March 2026
Agent replied · 22 April 2026
Thank you Carolyn for putting your trust in us
★★★★★ 5/5
GoogleI have been in the property business for over 40 years and dealt with hundreds of estate agents, the vast majority of whom have been diabolically bad. Tim at Kings handled an awkward sale for me in Hatfield and performed to an outstanding …
David · 22 July 2026
Agent replied · 22 August 2026
Thank you for the very kind review
★★★★★ 5/5
GoogleIt is the first time I have dealt with Kings Estate Agents.
I found them kind, reliable and during the process of buying a property, Tim has been extremely helpful making the sale go through smoothly.
It has been a great experience!
Thank you Tim
Diana · 20 April 2025
Agent replied · 20 March 2026
Thanks for the kind words Diana and we hope you are happy with your new property!
★★★★★ 5/5
GoogleWe couldn't be happier with the service we received from Kings Estate Agents when finding our first home. The whole team was extremely helpful when sending us information for homes they thought we'd like. We'd like to give a special thanks to Tim, who was incredibly helpful when taking us through the process after we'd had our offer accepted on a house. His regular updates and guidance throughout the process made the experience stress free, and enjoyable.
Bhavisha · 20 March 2025
★★★★★ 5/5
GoogleThank you to Tim Hastilow for all his help in finding a buyer for our much loved family home. His professional and friendly approach at all times was much appreciated. I have no hesitation in recommending Kings to anyone looking for an estate agency.
Mike · 31 March 2025
Agent replied · 20 March 2026
Thank you very much Mr Edwards!
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