5/5
Toa was really helpful throughout the whole process
Agent replied Β· 9 September 2025
Good afternoon, Thank you for taking the time to leave a 5 star review for Tia, we will ensure your thanks are passed on. β¦ More
Trusted Agent profile Β· Hastings
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555 reviews across 1 platform
60-61, Robertson Terrace, Hastings, TN34 1HY
Oakfield's office in Hastings, at 60-61, is rated 4.8 out of 5 across 555 reviews on 1 platform, including 555 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hastings office, from every platform, shown as written. First names only.
5/5
Toa was really helpful throughout the whole process
Good afternoon, Thank you for taking the time to leave a 5 star review for Tia, we will ensure your thanks are passed on. β¦ More
5/5
I would like to say a massive thank you to Tia! I expected the process to be complicated however it was a breeze with the support she gave us. I recommend Oakfield Estate Agents. Thank you very much Tia you have been extremely helpful! You're genuinely amazing at what you do. Thank you again!
Hi Azad Wow thank you for the fantastic review for Tia, I know how hard Tia and the team work to provide a first class service. Many thanks Emma Hawkins Lettings Director
5/5
Amazing rental service. Incredibly professional from meeting Charlotte the manager to the booking of viewing appointments to the actual tenant agreed. All drawn up and rental agreed within 3 hours of Charlotteβs initial visit to us. Everything clearly explained and Charlotte was on hand for any questions or queries as needed. Highly recommended and we shall absolutely be back to you in the future. Made the rental of our flat so simple and painless. Thank you
Hi Claire Thank you so much for taking the time to leave such amazing feedback, I've loved working with you guys and looking forward to the next project! If you need anything please don't hesitate to pop me a text message or call me anytime! Kindest regards Charlotte Wilkinson MARLA Lettings Manager
4/5
Myself ( a new tenant )and my dad would like to say that our experience so far of Oakfield , has been very good . Especially Tia who has been very welcoming to both of us. In person and on the phone . Thankyou x
Good morning Abigail, Thank you for this review for Tia we are so pleased she assisted you and your Dad so well. Many thanks Emma Hawkins Lettings Director
5/5
Sidney has been nothing but helpful and patient throughout the process of our first ever property. Thank you so so much for everything you have done and are continuing to do for us π€ β¦
Hi Sylvia, Buying your first property is such an exciting time and I am delighted that Sidney made it such a positive experience for you. We hope you will be very happy in your new home. Best regards, Kerry Newstead Sales Director
5/5
Had to move over a short period and Oakfield came through. Tia was extremely helpful, from sourcing my preferred choice and the application process. She was thorough and professional. She blew me off with the swiftness with which she operates. I can confirm Iβm pleased with my experience being a first-time Oakfield client. Iβd recommend.
Hi Samuel I am so pleased Tia assisted you so well with finding your new home. Thank you for taking the time to leave her a review. Kind regards Emma Hawkins Lettings Director
5/5
Great company to go through they helped every step of the way, making it a stress free and easy process. Big thank you to Tia West for helping my friends and i with what ever we would get stuck with, and also being fast with responding when we had any questions or queries.
Hi Marcus What a fantastic review, we have a fantastic team in Hastings and I am so happy they assisted you so well. All the best Kerry Newstead Sales Director
5/5
Tia is definitely the best at what she does, very patient and always available to answer any queries...Thank you Tia and Oakfields.Hastings we are ready.
Hi Lonah, Thank you for this wonderful review of Tia, it is apprecicated by her and all the team at Oakfield. Best wishes Emma Hawkins Lettings Director
5/5
I would like to say big thank you to Adam from Oakfield Estate Agents for being very professional and straightforward while I was looking to buy a property from them. Every day was receiving emails with updates about new properties coming to the market. He suggested Simon mortgage advisor who helped us with mortgage too. Very professional and flexible team. Well done guys!!!PositiveResponsiveness, Professionalism
Thank you for your kind words. We will pass this on to Adam and our mortgage advisor Simon. Itβs been a pleasure to be part of your home buying journey.
5/5
Tia has been so helpful, keeping us updated every step of the way. Whole process was easy and quick, we needed a speedy move, and we got the keys in a matter of a few weeks. Thank you Tia!
Hi Leo, I am delighted to see Tia assisted you so well with your move, I do hope you will be very happy in your new home. Kind regards, Emma Hawkins Lettings Director
5/5
I was desperately looking for accommodation.I found a flat at Oakfield all process has been done within 3 working days . Thanks Izzy for helping us.
Hi Hasan I am so pleased that Izzy assisted you so well when looking for a new property. Thank you for leaving this review. Best wishes Emma Hawkins Lettings Director
5/5
Iβve had the pleasure of dealing with Kim, Tia, Jenny and Ciara throughout my process and each and every one of them have been patient, informative and reassuring. They actively sent me available properties when they cropped up and from the first interaction I had with them I was confident they could assist. Itβs now evident why I see Oakfieldβs signs dotted around the Hastings area and Iβm excited to build a life down in Hastings whilst renting a property via them. Thank-you again, Billy.
Hi Billy, We hope you will be very happy living in Hastings! This review means so much to all the team in Hastings, thank you for taking the time to leave it. Best wishes, Emma Hawkins Lettings Director
5/5
We've recently had the pleasure dealing with the Hastings office and Adam in particular . From our first visit to the office we found the staff very welcoming and since then they have provided a very professional , helpful and informative service. Adam has been such a great help from the start and continues to do so throughout . We will definitely be dealing with Oakfield again and would certainly recommend them.
Hi Karen, Thank you for taking the time to leave such a positive review, Its so wonderful to hear that you have been pleased with the service received and I will ensure your kind comments are passed onto Adam and the team. Wishing you all the best. Best Wishes Hannah Namvar Branch Partner
5/5
Sidney was so helpful and professional, Iβm a first time buyer and he went out of his way to help, would highly recommend him and Oakfields. Thank you again π β¦
Hi Charlotte, Thank you for taking the time to leave this wonderful for Sidney it means the world to him when people take the time to leave such lovely comments. Best wishes, Kerry Newstead Sales Director
5/5
This is a call-out and thanks to Adam Toubi. He kept me in touch with the process of buying my flat with regular updates, was proactive in chasing problems and delays, and answered my many queries and concerns. I was grateful for his helpful and reassuring presence throughout. Thanks again Adam.
Morning Steven Thank you for leaving us, especially Adam this great review and feedback. Always goes such a long way. Good luck in your new home Neil Newstead Founder & CEO
5/5
I have been looking for a flat for over three months and have encountered no end of issues and disappointments. In just one afternoon I was able to view a property straight away, and then proceed to the next step with efficiency and immediate response when I had queries, and now have a place to live! Thank you so much Lucy!
Good morning Leslie, What a wonderful review! I am sorry to hear that you have encountered such disappointments over the last few months but I am very happy to hear that Lucy has been such a great help to you. We look forward to welcoming you into your new home soon. Kind regards, Alison
5/5
The team led by Josh at Oakfield handled the rental of my property really professionally and effectively. They found great tenants and went above and beyond helping with keys, cleaning and urgent repairs that were needed. Kirsty was great in making all this happen really quickly and responded immediately to anything I sent her - a great experience on everything. Thanks.
Hi Richard Thank you so much for leaving such a great review and feedback, very happy that we was able to assist and everything went so well. Neil Newstead Founder & CEO
5/5
I found their customer service to be exceptional, timely communication, thorough explanation, and transparent dealings throughout the process.Tia was very attentive, courteous and always willing to address any questions and concerns I had. Overall, I highly recommend their services.
Hi Kajal, Thank you for taking the time to leave this wonderful review for Tia, she is amazing and we are very lucky to have her as part of the Oakfield team. Best wishes, Emma Hawkins Lettings Director
5/5
Had Sydney Dasilva help sell my property for the second time plus found my last property, very professional, he is very can do, nothing is too much, showed 17 potential buyers around and negotiated the sale , very pleased and hope to continue working with him - Mick Chronin
Hi Mick, Thank you for taking the time to leave a review, we value your feedback. All the best, Kerry Newstead Marketing Director
5/5
I had a great time finding a house to rent for the year with Oakfield. I end up moving regularly due to my line of work and it's worth while finding someone who listens to exactly what I'm looking for and delivers efficiently. Their letting's representative Ronnie was very helpful in this respect and helped me get everything I needed. Many thanks to you and your teamPositiveProfessionalism
Hi Laura This is really great feedback and we're delighted that Ronnie has provided such fantastic service for you to find you your new home. If you need anything else, please do not hesitate to get in touch. Kind regards Lily.
5/5
Thank you Oakfield Estate Agents, Hastings, for helping me find a lovely flat. My profound gratitude goes to "Tia West" for a her professionalism and answering all my questions with all cheerfulness. She is super amazing, made my house search easy, smooth and stress free. Thank you so much Tia.
Hi Chuks Thank you for leaving such a great review for Tia it means so much to her to receive feedback like this. Many thanks Neil Newstead, Founder and CEO
5/5
Tia is very friendly and helpful and the best agent around! I highly recommend Oakfield Estate Agents, Thank you for your support :)
Hi Mohomed, Thank you for leaving this wonderful review for Tia :) Kind regards, Emma Hawkins Lettings Director
5/5
We've recently rented an apartment through Oakfield with the assistance of Tia and Kimberly. From start to finish was nothing but amazing. Tia is an angel on earth and this is me saying "Thank you for all you do in assisting people get a home"
Good morning Thank you for your amazing review for Kimberley and Tia. They both work exceptionally hard and weβre so lucky to have them. Have a wonderful day. Emma Hawkins Lettings Director
5/5
Tia is very humble and helpful girl . She showed me property and explain me every bit. I really appreciate it. Thanku
Good morning, Tia is a the best letting agent who loves nothing more than finding the perfect new home for our Clients. Kind regards, Emma Hawkins Lettings Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oakfield's Hastings office has 555 reviews across 1 platform: 555 on Google.
Oakfield Hastings is rated 4.8 out of 5 across all 555 reviews, and 4.8 out of 5 on Google from 555 reviews.
Yes. In The Trusted Agent 2026 awards: Oakfield, Hastings won Platinum; Oakfield, Eastbourne won Platinum; Oakfield, Bexhill On Sea won Gold.
Oakfield Hastings, 60-61, Robertson Terrace, Hastings, TN34 1HY.